
Need help? Ask our experts.
Review Summary
TriCaster Mini X HDMI
1 Year
Yes
Yes
Yes
Yes
25%
Become a part of the NewTek family and experience unparalleled support for your TriCaster Mini X HDMI with the ProTek Prime 1 Year Coverage Plan. NewTek is committed to ensuring your live production system and accessories function flawlessly, helping you deliver your message through video without any hiccups. Opting for ProTek's enhanced coverage is a simple way to bolster your confidence and safeguard your investment.
With ProTek, you gain access to our Global Support team via email, operating from 8am-5pm CST, CET, and ICT. Our dedicated team is ready to assist you, ensuring your queries and concerns are addressed promptly and efficiently.
The ProTek Prime 1 Year Coverage Plan also extends your initial hardware warranty during the covered period. This means you can rest easy knowing that your TriCaster Mini X HDMI is protected for an extended period.
ProTek customers are given priority when it comes to hardware repairs. If your equipment encounters any issues, our skilled technicians will prioritize your case, minimizing downtime and getting you back to your production as soon as possible.
In addition, ProTek technicians may offer a remote diagnostic session to assist in troubleshooting and diagnosing your hardware issues. This service is provided on an as-needed and scheduled basis, ensuring you receive timely and effective solutions.
As a ProTek customer, you also get a 25% discount on all classes in the NewTek University portfolio. This is a great opportunity to enhance your skills and knowledge, helping you get the most out of your NewTek products.
If your warranty period has expired, a reinstatement fee will be applied to provide ProTek coverage. Once you're in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.
In summary, the ProTek Prime 1 Year Coverage Plan for TriCaster Mini X HDMI is a comprehensive support package designed to give you peace of mind and ensure your live productions run smoothly.
https://www.vizrt.com/support/vizrt-protek
800-862-7837