NewTek ProTek Prime 1 Year Coverage Plan for Flex Control Panel, Download

Find peace of mind with the ProTek Prime 1 Year Coverage Plan for the Flex Control Panel, a downloadable service plan designed to ensure your NewTek live production system and accessories function optimally. NewTek is committed to providing top-tier support, ensuring your video production voice is always amplified and heard.

This ProTek Prime Coverage Plan offers enhanced protection, instilling confidence in your production process. It includes access to Global Support via email, operating from 8am-5pm in CST, CET, and ICT time zones, ensuring you have help when you need it, no matter where you are in the world.

The ProTek Prime Plan also extends the initial hardware warranty during the covered period, offering you additional assurance. As a ProTek customer, you'll receive priority hardware repair, minimizing downtime and keeping your production on track.

In the event of hardware issues, a ProTek technician may offer a remote diagnostic session. This service is provided on an as-needed and scheduled basis, assisting in troubleshooting and diagnosis to quickly resolve any issues.

Additionally, ProTek customers receive a 25% discount on all classes in the NewTek University portfolio, providing an opportunity for continuous learning and improvement.

If the warranty period has expired, a reinstatement fee will be applied to provide ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.

Choose the ProTek Prime 1 Year Coverage Plan for the Flex Control Panel to ensure your NewTek live production system and accessories are always ready for action.