NewTek ProTek Prime 1 Year Coverage Plan for Flex Dual Control Panel, Download

The ProTek Prime 1 Year Coverage Plan for Flex Dual Control Panel is a comprehensive support package designed by NewTek to ensure your live production system and accessories run smoothly and efficiently. This plan is a testament to NewTek's commitment to providing top-tier support, ensuring your video productions never miss a beat.

With the ProTek plan, you gain access to 24x5 Global Support via email, operating in CST, CET, and ICT time zones. This means you can reach out to our dedicated support team from 8am-5pm, ensuring you receive timely assistance whenever you need it.

One of the key features of the ProTek plan is the extension of the initial hardware warranty during the covered period. This gives you an added layer of protection and peace of mind, knowing that your hardware is covered for an extended period.

ProTek customers also enjoy priority hardware repair services. In the event of a hardware issue, your case will be prioritized, ensuring a swift resolution. Additionally, a ProTek technician may offer a remote diagnostic session to assist in troubleshooting and diagnosing your hardware issues. This service is provided on an as-needed and scheduled basis, further enhancing the support you receive.

The ProTek plan also offers a 25% discount on all classes in the NewTek University portfolio. This is a great opportunity to enhance your skills and knowledge in video production.

Please note, if the warranty period has expired, a reinstatement fee will be required to provide ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.

In summary, the ProTek Prime 1 Year Coverage Plan for Flex Dual Control Panel is a robust support package designed to ensure your NewTek live production system and accessories operate at their best, providing you with the confidence and protection you need for successful productions.