NewTek ProTek Ultra 1 Year Coverage Plan for TriCaster TC1, Download

Take your live production to the next level with the ProTek Ultra 1 Year Coverage Plan for TriCaster TC1, a comprehensive support package designed by NewTek to ensure your video productions run smoothly and efficiently. This plan offers a range of benefits, including email support accessible globally 24x5, ensuring you can reach out for assistance whenever you need it.

With the ProTek Ultra plan, you can enjoy an extended warranty for your TriCaster TC1 hardware during the covered period, giving you peace of mind and added protection. You'll also receive priority hardware repair, minimizing downtime and ensuring your production stays on track.

In case of hardware issues, a ProTek technician can provide a remote diagnostic session, helping you troubleshoot and diagnose problems effectively. This service is available on an as-needed and scheduled basis, ensuring you get the help you need when you need it.

As a ProTek customer, you'll also receive a 75% discount on all NewTek University classes, enhancing your knowledge and skills in video production. In case of emergencies, you'll have 24x7 access to ProTek Global Support via telephone, with a target response time of just 1 hour from your initial request.

The ProTek Ultra plan also includes an expedited 4-hour service resolution goal, ensuring your issues are resolved quickly and efficiently. You'll also enjoy priority queue for support inquiries and advanced hardware replacement, reducing downtime by receiving a factory reconditioned replacement product instead of returning your initial product for repair.

Please note that product name, serial number, and ProTek ID number are required for telephone assistance. Advanced exchange is provided at NewTek's discretion. If the warranty period has expired, a reinstatement fee will be required to provide ProTek coverage. Once enrolled in the ProTek program, you may upgrade or downgrade your services at the beginning of the next contract period.

With the ProTek Ultra 1 Year Coverage Plan for TriCaster TC1, you can focus on what matters most - creating outstanding video productions.