NewTek ProTek Ultra 1 Year Coverage Plan for TriCaster TC Mini CS, Download

Take your live production to the next level with the ProTek Ultra 1 Year Coverage Plan for TriCaster TC Mini CS. This comprehensive support package, offered by NewTek, is designed to ensure your video production never misses a beat. With ProTek, you're not just purchasing a product, you're investing in peace of mind.

ProTek's coverage plan includes a host of benefits designed to keep your TriCaster TC Mini CS running smoothly. Enjoy the convenience of Email Support, available 24x5, with a global reach. Whether you're in CST, CET, or ICT time zones, our dedicated team is ready to assist you from 8am-5pm.

The ProTek plan also extends your initial hardware warranty, providing you with priority hardware repair. In the event of any hardware issues, a ProTek technician can offer a remote diagnostic session, scheduled at your convenience, to assist with troubleshooting and diagnosis.

Education is a key part of the ProTek package. Customers receive a generous 75% discount on all NewTek University classes, providing an opportunity to enhance your skills and knowledge.

In case of emergencies, ProTek offers 1-Hour Emergency Telephone Support, available 24x7. With a target response time of just one hour from your initial request, you can rest assured that help is always at hand. Please note that product name, serial number, and ProTek ID number are required for telephone assistance.

The ProTek plan aims for an expedited 4-Hour Service Resolution Goal, striving to provide a resolution within four hours of your initial request. Your inquiries are also prioritized in the support queue for faster handling.

To minimize downtime, ProTek offers an Advanced Hardware Replacement service. Receive a factory reconditioned replacement product instead of returning your initial product for repair. This advanced exchange service is provided at NewTek's discretion and can save you significant downtime.

With the ProTek Ultra 1 Year Coverage Plan for TriCaster TC Mini CS, you're not just buying a product, you're investing in a seamless, uninterrupted live production experience.