NewTek ProTek Ultra 1 Year Coverage Plan for NRS16 Powered by SNS 16-Bay 192TB Remote Storage

Why settle for less when you can have the best with the ProTek Ultra 1 Year Coverage Plan for NRS16 Powered by SNS 16-Bay 192TB Remote Storage NewTek, a trusted name in the industry, is committed to ensuring your video production runs smoothly and without interruption. This comprehensive coverage plan is designed to provide you with the highest level of support, ensuring your voice is always heard through your video content.

With the ProTek Ultra Coverage Plan, you gain access to our Global Support team via email, operating from 8am-5pm CST, CET, and ICT. This means you can reach out to us for assistance no matter where you are in the world.

The plan also includes an extension of the initial hardware warranty during the ProTek covered period, giving you added peace of mind. As a ProTek customer, you'll receive priority hardware repair and the potential for remote hardware diagnostic services. Our skilled technicians can offer a remote diagnostic session to assist in troubleshooting and diagnosing any hardware issues you may encounter.

In addition, ProTek customers receive a generous 75% discount on all classes in the NewTek University portfolio, enhancing your knowledge and skills in video production.

For those unexpected emergencies, the ProTek Ultra Coverage Plan offers 1-hour emergency telephone support, available 24x7. Our goal is to respond within 1 hour of your initial request, providing support in English. Please note that product name, serial number, and ProTek ID number are required for telephone assistance.

We understand the importance of quick resolution, which is why we aim to provide a resolution within four hours of your initial request. All Ultra support inquiries are handled with priority, ensuring expedited service.

The ProTek Ultra Coverage Plan also offers advanced hardware replacement. This means you can receive a factory reconditioned replacement product instead of returning your initial product for repair, significantly reducing downtime. Please note that this service is provided at NewTek's discretion and the NewTek Remote Storage is not eligible for Advanced Exchange.

If your warranty period has expired, a reinstatement fee will be applied to provide ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.

Choose the ProTek Ultra 1 Year Coverage Plan for NRS16 Powered by SNS 16-Bay 192TB Remote Storage for unparalleled support and peace of mind.