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Review Summary
2025-06-22T20:00:00
Love my new case! It's more streamlined than my old one, and just as durable.
Kristi Q.
2025-04-26T20:00:00
Great case. Bought my first one three years ago. It finally cracked. I liked it so much I purchased a second.
Alex
2025-04-12T20:00:00
this cover saved my phone many times !! i am clumsy and it gets dropped a lot. best purchase ever
Arlene K.
2025-03-15T20:00:00
Case prevented me from using any of 10 charging cords. OtterBox covered to sell me a cord or made me pay for shipping to return. I have been using there products for over 10. years but done after my last 2 purchases.
Mark
2025-02-23T19:00:00
VERY difficult to take screenshots because right side button is Barely accessible thru Otterbox cut out!!
coryluzar
2025-02-11T19:00:00
I phone cases , ordered wrong case , charging to return it , Never heard of this will never buy anything on otter box I usually buy on Apple I will gladly go back
Jane H.
2025-02-08T19:00:00
Took to long to receive. This is really more a 9/10 than 4/5. Otterbox has been a fantastic company to deal with overall.
Otterbox s.
2025-01-25T19:00:00
I loved this case! Even though I only got to enjoy it for a few weeks because I upgraded to the 16. I liked how it didn't slide around when you sat your phone down.
RedBerry88
2025-01-07T19:00:00
This Otterbox provides very good protection; my previous one was heavy duty and it was more than I needed.
N R.
2025-01-03T19:00:00
I had it in place for less than a week, my phone fell to the ground off the table and my screen broke. I had my old case on for 4 years, dropped it multiple times with no screen damage.
Holly
2025-01-02T19:00:00
MagSafe barely attaches to my charger, unlike older OtterBox it is replacing. This has resulted in mornings with an uncharged phone because it doesn't attach well to the charger. With 2020 version of this case, I can hold the phone by charger cord and the magnet is strong enough to keep it attached.
John
2024-10-18T20:00:00
Stood the test of 4 years before replacing! I got this case when the iPhone 12 first came out in 2020 and I have dropped that thing soooo many times. It was only this year at some point that I had dropped it enough that the OtterBox was badly damaged. I finally replaced it?with the same case (just a different color)! The screen protector has been broken several times when I drop it at just the wrong angle but between that and the OtterBox, my phone has been saved! I've tried other cute cases before and they just don't compare to the protection I've received with Otter Box. I do wish there were more colors and the lighter colors do tend to discolor on the silicone part but otherwise, I have no complaints!
Courtney
2024-10-17T20:00:00
Plastic case broke after one month. Warranty covered cost of replacement but still charged me the shipping handling fee.
Kyle
2024-04-05T20:00:00
Great phone case. I love it. First case got lost so they sent me another one for free.
Brandon
2024-02-24T19:00:00
It was everything I expected to be. The shipping was alright.
XANDAR
2024-02-03T19:00:00
I got this case for my 13-year-old son's phone, knowing that he's 13 and probably can't take care of a phone properly. Well sure enough his sister picked him up from a friends house and he put the phone on top of the car. They proceeded to drive several miles and got on I 95 going 70 miles an hour in the right lane. The phone was on top and flew off onto the side of the highway. An hour later we tracked his phone on Life360 went back thinking maybe we could find his phone while there it was sitting on the side of 95 Without one crack on it, the case had fallen off and we couldn't find it , but the phone was in perfect condition we couldn't believe it. This will be the only case we use on our phones saved us a lot of money of having to replace the phone.
MoniJaeger
2024-01-26T19:00:00
I purchased the box and holster, but the products shipped were not compatible. The box is too small for the holster.
John
2024-01-24T19:00:00
i cannot review my case as i never received it awful
awful
2024-01-23T19:00:00
My OtterBox phone case broke less than a month in.
Kaylie
2024-01-18T19:00:00
I have this case, dropped my phone, and the screen cracked.
DWJJ
2024-01-13T19:00:00
I have had multiple OtterBox cases with all usually being fantastic with the exception of this one. The case did my protect my back glass around camera from an extremely minor fall.
Kail
2024-01-05T19:00:00
My original otter box wore out and I did not want to spend the money again so tried a knock off on amazon. After very little time it became sticky and stayed that way. That was never the case with otter box. It always felt good in my hands. I've learned my lesson.
Keith
2023-12-17T19:00:00
Case is thin doesn't protect phone. Not worth $40.
J G.
2023-11-20T19:00:00
Safer and more durable than any other case. The case is lightweight so there is no weight added to the phone.
SPZT
2023-10-26T20:00:00
I had a hard time finding the case for my older IPhone. So I was very happy to fine one. Thanks!
Glenn
2023-10-25T20:00:00
The product case broke in under a month from the terrible stress of being caught in my shorts pocket. It's 2 stars and not one solely because the phone itself isn't hurt. I will be demanding either a refund or a replacement.
Strongest E.
2023-10-02T20:00:00
Did not like the slick out side cover and the fact that it did not come with a holder
Joseph
2023-10-02T20:00:00
Otterbox has been protecting my iPhones for many years. No matter what you do, sooner or later your phone is gonna drop out of a bag or a pocket or fall off a table. Otterbox is solid protection.
MusicA
2023-09-09T20:00:00
Did not protect the back glass from breaking on my phone. I bought this case to avoid a $500 repair. For years, I have protected my phones with otter box cases. You can imagine my disappointment when removing my phone for cleaning when I discovered that the back glass is shattered. The case looks fine and I still use it (to hide the fact that the back glass is shattered) It's just if I ever want to replace the battery or resell the phone, it's going to cost me over $500 to replace the back glass. This will be the last time I purchase a commuter case and possibly an otterbox case. With phones costing over a grand these days, I don't think otterbox is up to the task to protect them.
Mike
2023-08-14T20:00:00
I was hesitant to try this new case because I have only had the Defenders for all my phones. I have 4 grandkids that are always manhandling my phone. What a nice surprise that this case is absolutely perfect! It's really a great case and I feel it was a good choice for me.
Granny
Black
Synthetic rubber slipcover
Polycarbonate shell
iPhone 12
iPhone 12 Pro
6.04 x 3.12 x 0.51" (15.35 x 7.93 x 1.3cm)
840104215722
For any questions about compatibility with this product, call us at 800-223-2500 or you can email us any time.
Ease
By jjohnson
So this is my 3rd case so far for my iPhone 12 Pro. I have bought all Otterbox so far. I did not realize how TIGHT of a fit the cases would have been. So much that when I got my new phone and I picked out an Otterbox case, I thought I had the wrong size. I thought I was going to break my phone trying to get the case in. Long story short, this may be my favorite case yet. It was SO easy to put on my phone!! I have had a commuter before in the past for my iPhone X, and it enjoyed it. So I thou...
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The Commuter case is just what I wanted
By Buddy
The case makes the phone easier to hold on to, and type on I also like the added protection in case I drop the phone
Because your iPhone 12 or iPhone 12 Pro is an essential part of your daily journey, the Commuter Series Case offers the perfect blend of sleek design and resilient protection to accompany you on every commute. This case is meticulously crafted to safeguard your device from the inevitable drops and bumps that come with an active lifestyle. Its slim profile not only preserves the phone's sleek aesthetic but also makes it easy to slide in and out of pockets without added bulk.
The Commuter Series Case is more than just a layer of defense; it's engineered with a cutting-edge silver-based antimicrobial additive that is woven directly into the case material. This powerful feature proactively inhibits microbial growth and provides continuous defense against a multitude of common bacteria, ensuring the exterior of the case remains clean and hygienic.
Durability is at the core of the Commuter Series Case design. It stands up to the rigors of heavy use, maintaining its protective qualities day in and day out. The added grip on the case not only enhances the security of your hold but also contributes to the overall functionality, ensuring your iPhone remains safely in hand as you navigate through your day.
With the Commuter Series Case for Apple iPhone 12 and iPhone 12 Pro, you can rest assured that your device is shielded by a case that's as resilient and enduring as your own daily hustle. Embrace the confidence that comes with superior protection and a case that works as hard as you do.