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Questions & Answers

FAQ

What type of RAID capabilities does the Mercury Elite Pro Quad offer?

The Mercury Elite Pro Quad offers advanced RAID capabilities with OWC's SoftRAID XT Lite. You can configure the system for RAID 0 and 1 for high-speed performance and data redundancy. The RAID Ready model is also compatible with Windows Storage Spaces.

What types of drives can be accommodated by the Mercury Elite Pro Quad?

The Mercury Elite Pro Quad features four universal drive bays that can accommodate both 2.5" and 3.5" drives, giving you the freedom to maximize your storage based on your specific needs.

What type of interface does the Mercury Elite Pro Quad use?

The Mercury Elite Pro Quad uses a powerful USB-C interface that supports 10Gb/s USB 3.1 Gen 2 bandwidth. It is compatible with any USB-C or Thunderbolt 3 equipped Mac or Windows PC. The included USB-C to USB-A cable also provides backward compatibility for devices with traditional USB ports.

How secure is the Mercury Elite Pro Quad?

The Mercury Elite Pro Quad is designed with multiple security features. It has a front panel access lock and a rear-mounted Kensington compatible lock slot to secure your data. Each drive-equipped model is also subjected to OWC's rigorous multi-hour 'burn-in' performance certification to ensure reliability.

What kind of support does OWC provide for the Mercury Elite Pro Quad?

OWC provides a 3-year limited warranty for the Mercury Elite Pro Quad. In addition, they offer dedicated 24/7 customer support for any issues or queries you may have.

Reviews about this item

Review Summary

2019-04-13T15:11:03

Rated 1 out of 5

Not PC Compatible

Will not work on windows, spent over 7hr trying to get the hard drive into RAID 10 with no luck.

KOVAL A.

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OWC Mercury Elite Pro Quad Specifications

  • Software Requirements

    Mac OS X 10.6 or later
    Windows 7 or later

  • Hardware Requirements

    Mac or PC featuring a USB Type-A or Type-C port
    For the best performance (10Gbps) a host with a USB 3.1 Gen 2 Type-C port is required

  • Interface (Chipset)

    (1) USB 3.1 Gen 2 (VLI VL820)

  • Max Transfer Rate

    USB 3.1 Gen 2: 10 Gb/s (or 1250 MB/s)

  • JBOD / RAID Support

    JBOD: Utilize each of the four drives independently
    RAID: Use the included SoftRAID XT Lite software RAID to setup the Mercury Elite Pro Quad for RAID 0 and 1

  • Initial Configuration

    RAID 0

  • Standard Mechanism

    4x 8.0TB HGST Deskstar NAS Hard Disk Drives

  • Performance

    Read: Up to 947MB/s

  • Kensington Lock Slot

    Yes

  • LED

    Yes (Power and disk activity)

  • Plug and Play

    Yes

  • Power Supply

    UL-listed universal auto-switching
    AC input: 100 - 240V, 50/60 Hz
    DC output: 12V, 6.25A

  • Operating Temperature

    0 to 40 deg. C (32 to 104 deg. F)

  • Non-Operating Temperature

    -20 to 70 deg. C (-4 to 158 deg. F)

  • Dimensions (HxLxW)

    7.3 x 9.4 x 5.3" (18.54 x 23.88 x 13.46cm)

  • Weight

    3.6kg (7.94 lbs)

About OWC Mercury Elite Pro Quad

If you're seeking a high-capacity, professional-grade storage solution, the OWC Mercury Elite Pro Quad is your answer. Engineered to empower users with a versatile array of options, this robust 32.0TB (4x 8.0TB) HDD storage solution is designed to elevate your data management with its advanced SoftRAID capabilities and seamless USB connectivity, all housed within a sleek, whisper-quiet aluminum enclosure.

Key Features:

- Universal Compatibility: The Mercury Elite Pro Quad is equipped with a USB-C interface that supports 10Gb/s USB 3.1 Gen 2 bandwidth, ensuring compatibility with both USB-C and Thunderbolt 3 equipped Mac or Windows PCs. The included USB-C to USB-A cable also provides backward compatibility for devices with traditional USB ports.
- High-Speed Data Transfer: Experience rapid data transfer speeds up to 947MB/s, optimizing your workflow and reducing wait times during file transfers.
- Advanced RAID Options: With OWC's SoftRAID XT Lite, you can configure the system for RAID 0 and 1, offering options for both high-speed performance and data redundancy. The RAID Ready model is also compatible with Windows Storage Spaces, allowing you to use your preferred RAID software.
- Drive Flexibility: The four universal drive bays accommodate both 2.5" and 3.5" drives, giving you the freedom to maximize storage up to 48TB, depending on your specific needs.
- Professional Design: Crafted with the needs of professionals in mind, the Mercury Elite Pro Quad features a heat-dissipating aluminum enclosure, a quiet fan, and vibration-absorbing feet to ensure a cool and silent operation, perfect for noise-sensitive creative environments.
- Secure and Reliable: Front panel access lock and rear-mounted Kensington compatible lock slot provide security for your valuable data, while front-facing LEDs offer a quick check on drive activity. Each drive-equipped model is subjected to OWC's rigorous multi-hour "burn-in" performance certification to guarantee reliability upon delivery.
- Trusted Support: OWC is synonymous with reliability and customer satisfaction. The Mercury Elite Pro Quad is not only rigorously quality tested but also comes with a 3-year OWC limited warranty and dedicated 24/7 customer support, ensuring peace of mind and dependable service.

The OWC Mercury Elite Pro Quad stands out as a pinnacle of storage solutions, offering unmatched flexibility, security, and performance for professionals who demand the best for their data needs. Whether you're a photographer, videographer, or working with large data sets, this storage solution is tailored to keep your workflow running smoothly and efficiently.

OWC Mercury Elite Pro Quad Features

  • High-capacity 32.0TB (4x 8.0TB) HDD storage solution with advanced SoftRAID capabilities
  • Universal USB-C and Thunderbolt 3 compatibility for Mac and Windows PCs
  • Rapid data transfer speeds up to 947MB/s for efficient workflow
  • Four universal drive bays accommodating both 2.5" and 3.5" drives
  • Professional-grade design with heat-dissipating aluminum enclosure and whisper-quiet operation
  • Secure and reliable with front panel access lock, Kensington compatible lock slot, and rigorous quality testing

Key Features

  • High-capacity 32.0TB (4x 8.0TB) HDD storage solution with advanced SoftRAID capabilities
  • Universal USB-C and Thunderbolt 3 compatibility for Mac and Windows PCs
  • Rapid data transfer speeds up to 947MB/s for efficient workflow
  • Four universal drive bays accommodating both 2.5" and 3.5" drives
  • Professional-grade design with heat-dissipating aluminum enclosure and whisper-quiet operation

What's in the box:

  • OWC Mercury Elite Pro Quad 32.0TB (4x 8.0TB) JBOD
  • SoftRAID XT Lite RAID Software
  • USB-C to USB-C Cable
  • USB-C to USB-A Cable
  • External Power Cable
  • 2x Key for Front Panel
  • Mercury Elite Pro Quad User Guide
  • SoftRAID XT Lite User Guide
  • OWC 3 Year Limited Warranty