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Review Summary
2017-12-26T19:00:00
Wonderful system. Love everything about it. Wasn't that hard to program. Has so very many useful features.
Busy M.

2017-12-17T19:00:00
This phone was just unpacked and set up and there is no dial tone through the corded phone. The only way we can use the phone is through the speaker phone. Panasonic was unwilling to ship a new phone. We will have to send this one in for repair and do without a phone while it is being serviced. Terrible customer service!!! If I could write this review with no stars I would but I had to put one star.
Carol P.

2017-11-29T19:00:00
Multiple chats and calls to customer care (I use that term loosely) have not been able to resolve the Outlook integration plugin not working. After being told my phone was no longer in warranty (it's less thank a year old) and I would have to pay $9.95 to get any assistance. I also tried multiple chats where I was told to reinstall and the agent hung up (didn't wait to see if it resolved the problem) or told to contact Microsoft because it was an Outlook problem. It is unlikely that I could recommend Panasonic phones or purchase another one in the future. Not because of quality, the phone is nice but the after sale customer service is awful.
Charles

2017-10-02T20:00:00
Poorly written. I have followed instructions precisely and cannot get features to work.
Richard

2017-08-21T20:00:00
People complained of the voice quality. MS Outlook integration crashed my Outlook software, doens't work. People complained about hold music. when getting a second call I almost always lost a call due to the difficulty switching lines/call waiting. what a mess.
MoonvalleyAZ

2017-05-17T20:00:00
Replaced old 2-line KX-TG2740S after 13 years of faithful service. New model is sophisticated, but lacks seemingly common sense features: * Can't use headset on base unit without cancelling corded handset * Old model had multiple ring tones (6) totally lacking in new model. Of the two available tones both sound alike. * Remote handsets have no ringtone selection * New handsets are smaller/lighter and easily dropped until you get used to them * No way to import directory from old set
SkiMax1

2017-05-11T20:00:00
We are happy with this system except that the corded phone most (95%) of the time does not work. I can hear the other person but they can not hear me.
Anonymous

2017-04-21T20:00:00
Noisy, hangs up on people on hold. Not easy to put people on hold.
Anonymous

2017-03-05T19:00:00
Who designed this phone! Lots of people are scratching their heads about why they didn't put a hold button on the cordless handset, but I am wondering why in the world would they design such a great phone and then put a 1/2 duplex speakerphone in it...?? Don't buy this phone if you like to use the speakerphone (as I do). It will not work for you unless you are used to talking to people on a walkie-talkie.
Anonymous

2016-09-03T20:00:00
Several comments have said Windows-10 support for the software is not available. I found that the disc shipped with the product is indeed not compatible. BUT if you go the the website there IS a Windows-10 Version. I downloaded it an it works perfectly. I found it here: http://panasonic.net/pcc/support/tel/tg958.html
cg

2016-08-25T20:00:00
the instructions are very hard to read & understand-to try to figure things out without having some one there whom can help is frustrating at best-to get help is also hard to do, as trying to find a number where you can talk to a person is not easy to find, either
drh922

2016-02-22T19:00:00
I use this as my home and business phone . This phone will not let you dial in number codes- it repeats numbers so you cant get through.
AliB

2016-02-01T19:00:00
Windows 10 Support is missing. This is a deal breaker Office 2016 Support is missing Please check before buying
The P.

2015-08-06T20:00:00
You have to go through the menu to get to the hold button which for work when you're in a hurry it is very frusterating. I would rather have the old version of the phone with a actual hold button. It's still a nice phone and works very well. Better thank any other I have used even with a hold button.
James

2015-06-03T20:00:00
its a good phone, I only wish it had an off/on ringer. It also does not have a missed call blinking light which would be helpful with my small office. It's a perfect size. I like the large buttons & view screen. Ringer sound is good and I absolutely love the cordless phone it came with, that is extremely convenient!
Val

I found that the disc shipped with the product is indeed not compatible
By cg
Several comments have said Windows-10 support for the software is not available. I found that the disc shipped with the product is indeed not compatible. BUT if you go the the website there IS a Windows-10 Version. I downloaded it an it works perfectly. I found it here: http://panasonic.net/pcc/support/tel/tg958.html
LOVE THIS PHONE SYSTEM!!!!!
By Busy M.
Wonderful system. Love everything about it. Wasn't that hard to program. Has so very many useful features.
Convenience for Everyone
The reliable, full-featured Panasonic KX-TG958 series system is the smart 2-line business, home and home office solution designed to make calling, messaging and conferencing easier and more convenient for everyone. Expandable to 12 cordless handsets, no landline required.
Secure, Long-Range Signal
Designed with DECT 6.0 Plus, this advanced phone system takes signal transmission range to a whole new level to ensure clear sound and added reliability throughout the home or office. DECT 6.0 also provides signal security to deter eavesdropping. And its enhanced signal strength won't interfere or conflict with routers, wireless keyboards, microwaves and other devices.
Advanced 2-Line Calling and Messaging
With the convenience and control of two lines plus a handset, you can easily manage all your calls and voice messaging. Use both lines to handle your growing business needs or keep work and home separate with a dedicated line for each. An advanced answering system lets you create separate greetings and voice message recording for each line, for a total of 60 minutes of voicemail. Plus send messages automatically to a designated cell or other phone when you're away.
Sync Four Smart/Cellphones
With Link2Cell you can easily sync up to four smartphones and cellphones to make and receive mobile calls using any cordless handset, everywhere you have one. So while your cell is charging or sitting in your briefcase or downstairs in your coat pocket, cellphone calls are automatically routed to your handsets. You can assign a distinctive ringtone to your handsets to distinguish cell calls from other calls.
3-Way Conferencing
Conduct three conversations simultaneously from your phone and two others. Conference loud and clear-and hands-free-with high-quality speakers in the base unit and handsets and use enhanced noise reduction to suppress surrounding noise when conferencing-in calls from noisy locations.
Call from Your PC with Outlook
Connect your phone to your business or home office PC via USB to make outgoing calls to your Outlook contacts, plus receive incoming calls with a single click. To make a call from Outlook, simply highlight the person's name on your contact list, activate the speakerphone function on the base unit or cordless handset and click. No need to dial. And to answer calls, simply click the incoming caller pop-up window on your display to talk hands-free on your speakerphone while you're working.
Battery Power Backup
Even when the lights go out, a powerful battery back-up system keeps you connected for up to 75 minutes during outages with two long-lasting rechargeable AAA Ni-MH batteries (included) in the base unit.
Bright, Quick-Read LCDs
Clearly see numbers and calling info in any light conditions on a large, adjustable 3.4-inch white backlit LCD on the base unit and on crisp, super-clear handset LCDs.
Talking Caller ID
Hear who's calling from across the room without having to get up with text-to-speech announcements from the base unit and handsets throughout the home or office.
Call Block
Block up to 250 numbers.
Phonebook Transfer
Transfer and update up to 3,000 names and numbers from your smart/cellphones to the built-in directory via Bluetooth. Ideal for those who continually add contacts to their smartphone.
Instant Dialing
Enjoy the convenience of 22 speed dials, one-touch dialing for up to 10 most frequently called numbers, including individual handset names for instant intercom use.
Text Alerts
Get instant notification on your handsets when texts are received on your cell or smartphone.
Key Detector
Add a small detector device to your keychain or other often-misplaced items, then find them when you need them with a button on the cordless handsets.