2019-08-11T20:00:00
Rated 5 out of 5
Works well
I began using product immediately, performed well. Just as described.
Joanne1
Originally posted at
2019-07-28T20:00:00
Rated 4 out of 5
Quick Disconnect Useful for multiple headset user
Easy to use USB audio processor for analog headsets with high quality audio and one-touch call, mute and volume control. I liked the ability to easily bypass on-screen call control menus.
Best feature was Quick disconnect (QD for walkaway convenience. Secondary, noise and echo cancellation for richer, clearer conversations.
SPW5
Originally posted at
2019-07-25T20:00:00
Rated 5 out of 5
Convenience in the control features
If your having a hard time finding volumn and other control buttons, this device is a relief. Very convenient to use.
EkimsTheGreat1
Originally posted at
2019-07-25T20:00:00
Rated 5 out of 5
This really helped!
You absolutely need this control when you are using a headset and making calls.
JohnA
Originally posted at
2019-07-21T20:00:00
Rated 5 out of 5
Great USB Audio Processor
The DA90 is a great processor, easy to use on call answering at your fingertips control and the superior noise and echo cancelation, this is a great product.
dennis88
Originally posted at
2019-07-21T20:00:00
Rated 4 out of 5
Sound quality
When I tried this product, I was not prepared for the exceptional sound quality it added to my headset. It is a joy to me to use it in my business.
Hyde1
Originally posted at
2018-12-22T19:00:00
Rated 2 out of 5
Keeping an eye out for further trouble
I bought the DA80 model in late August 2018 and the lighted Mute button stopped working properly. The tech support rep did help me with troubleshooting and working on a warrant replacement... but c'mon Plantronics... really? Buttons on anything are engineered to work an approximate amount of times before you should expect something to fail. But only 4 months out of a 2 year warranty? I hope that playing tag back and forth for two years via snail mail is what I should expect for durability out of a product from you. When it does work it's a pretty smooth running little thing. For now I will recommend this product... but don't disappoint me in the future by having to return this thing back too many times.
ALoyalPlantronicsPatron
Originally posted at
2018-04-15T20:00:00
Rated 3 out of 5
Completes its job function
Working in a call center you experience every scenario possible to exhaust your hardware until its literally down. I recommend for smaller call centers with less than 25 employees. Also, I would not recommend this product for more than 25 employees in your call center. I have found that as much wear and tear to the product with employees working 40 hours in a week; this product will wear out roughly in 4-6 months. You may experience audio issues on both ends of call and requires you to configure the system on a case by case basis. Plastic or Rubber on the buttons may wear out if the plastic is removed and cause connectivity damage due to wear and tear of product.
jaymiem
Originally posted at
2018-04-11T20:00:00
Rated 4 out of 5
Great product once configured correctly.
Out of the box we had some issues with volume reduction feature. Once we installed the Plantronics hub, we was able to correct the problem and the product works great.
If I had any advice for you is that you will get the most out of this device when you install and use the HUB.
We use about 100 DA80 devices in our MSR area. This is a really good product once you understand how it works.
Steven S.
Originally posted at
2017-11-13T19:00:00
Rated 4 out of 5
Great product!
I personally own a DA45 and DA80 and use them on multiple PCs. Frequently I am moving the device from one computer to another and love that it is an independent sound device so that I can leave the defaults on the PCs and set the DA to communications default. It also works great with my Nortel/Avaya phone without any extra setup, and even works with gaming consoles. The two other bad reviews, I've never experienced the issues they state, maybe I'm just lucky.
Khouri86
Originally posted at
