


Review Summary
2020-07-23T20:00:00
Excellent quality headset. The service at Dell is great. This particular set has higher ratings than many other more expensive sets. That being said, they are still about 100.00. You get what you pay pay and this headset is quite popular.
Vance
2020-01-13T19:00:00
I purchased this for my office & it will not connect to the USB port unless you buy an additional cable. This should have been stated on the website. Very disappointed in this purchase!
Marla
2019-08-22T20:00:00
It looks like I have to buy an additional cord to plug this into the headphone jack (weird it does not plug in via USB). It did not come with the attachment to plug this into my computer which is ridiculous given the price I paid for this.
Sniper
2019-04-29T20:00:00
Bought five of these for our small office and everyone happy: they are easy to use, plug and play you could say. So light that you soon forgot that you were wearing them. Of course the most important thing is that they give clear sound - they do! They also cut out nearly all background noise.
Alexis S.
2019-04-10T20:00:00
The company where I work purchased about 40 of these, within six months there were about seven broken. Cheap, thin plastic housing, now we ran out of warranty and they keep on breaking. Stay away from this brand.
Juliano
2019-03-08T19:00:00
These are provided at the call center I work at. The sound quality is nice but they are quite painful to wear. I am not a fan of on the ear head phones in general and these ones seem extra snug (I have an average size head. By the end of my shift my ears hurt so bad that I want to cry most days. I am currently searching for something less painful.
Rompre77
2018-08-27T20:00:00
The sound quality is superior to many other products we've tested with our new VOIP High Definition phone system. My users are delighted with the sound canceling which delivers an audio atmosphere as if my users are in a quite office and delivered the ability to concentrate closely on the conversation. The foam ear pieces (520 delivers ultimate comfort, allowing my users to be on the phone for hours without stress or discomfort.
PerryA
2018-08-19T20:00:00
you can hear very well, buy no one can hear you speak
jayh
2018-06-10T20:00:00
I was searching for a durable headset for a call center environment. So far we have had two stop playing audio, one had the plastic housing for the adjustable over the head piece crack, and one had the thin wire rip out. Oh, and one had the buttons installed backwards, so hang up is mute and mute is hang up. So 1 in 10 have had problems in 4 months of use. I am pursuing warranty replacements but the hassle of it is an additional annoyance.
CFarley
2018-03-07T19:00:00
Bought this from Office Max. When I put it on, the spring tension isn't there to help keep the headset in place and secure against my ears. It's almost like the spring was stretched or something - but it was new, so probably not. I have used a number of Plantronics headsets in the past so I was surprised. It's going back today.
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PC or desk phone with Plantronics audio processors or cable
Telephone-intensive user
Including formal customer care center
Help desks
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SoundGuard technology: acoustic limiting for protection against sounds above 118 dB
Wideband audio (up to 6,800 Hz), noise-Canceling microphone
2.61 oz (74g)
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Smooth Operator
By Vance
Excellent quality headset. The service at Dell is great. This particular set has higher ratings than many other more expensive sets. That being said, they are still about 100.00. You get what you pay pay and this headset is quite popular.
Comfortable, Easy to Use and Great Sound
By Alexis S.
Bought five of these for our small office and everyone happy: they are easy to use, plug and play you could say. So light that you soon forgot that you were wearing them. Of course the most important thing is that they give clear sound - they do! They also cut out nearly all background noise.
The all-new generation of our most popular headsets.
Premium in All The Right Places
The Plantronics EncorePro 500 Series is an all-new generation of headsets for customer service centers and offices, designed for the future, and built on experience. Three innovative models deliver greater comfort for all-day wearing, superior noise-Canceling for clearer calls, and increased reliability so conversations can continue without worry. And they'll help you meet the OSHA / Noise at Work regulations.
Keep One Ear On The Customer And One On Collaboration
The Plantronics EncorePro 510 is the next generation of our most popular over-the-head monaural headset. Completely re-imagined for the demands of the modern customer service center and office, the EncorePro 510 has soft ear cushions for all-day wearing comfort, metal joints that deliver durability and reliability and a flexible mic with visual and tactile positioning guides for precise positioning and clearer conversations.
Immersive Focus for Improved Customer Interactions
The Plantronics EncorePro 520 is the binaural version of the all-new EncorePro 510 design, covering both ears to provide greater focus and concentration by blocking background noise. The EncorePro 520 also has soft ear cushions for all-day wearing comfort, metal joints that deliver durability and reliability, and a flexible mic with visual and tactile positioning guides for precise positioning and clearer conversations.
Encorepro 500 Series
Whether you work in a busy office or customer service center, the stakes are high with every call. Introducing the all-new Plantronics EncorePro 500 headset series - purpose-built to meet that challenge.
Flexible unibody boom
Adjustable and bendable boom facilitates correct microphone placement for optimal noise-Canceling performance. Unibody construction ensures long lasting reliability.
Aircraft-grade aluminum joints
Aircraft-grade aluminum joints add structural integrity between the earpieces and the headband for maximum durability where it matters
Laser-welded construction
Laser-welded construction creates more robust design to increase long term reliability
Visual and tactile positioning guides
Visual and tactile boom positioning guidance means the user can feel and hear when the boom is moved into the proper range for optimum mic positioning
Noise-Canceling microphone
Next-generation custom microphone reduces background noise and interference,ensuring fewer missed words and a better caller experience.
Adjustable fit
Six levels of adjustability and a lightweight design ensure all day comfort
Monaural and binaural wearing styles
Two wearing styles available: Binaural for an immersive audio experience or monaural for those who prefer to leave one ear open