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The EncorePro HW520V is designed with advanced noise-canceling technology for clear conversations, a binaural design for improved focus, and soft ear cushions for all-day comfort. Its durable construction and adjustable features make it suitable for prolonged professional use.
The EncorePro HW520V boasts a robust construction with aircraft-grade aluminum joints and laser-welded design. This enhances its durability and long-term reliability, making it ideal for regular use in demanding environments.
The EncorePro HW520V features a next-generation custom microphone that significantly reduces background noise and interference. This ensures fewer missed words and a superior caller experience.
The binaural design of the EncorePro HW520V covers both ears, helping to maintain focus and concentration by isolating you from ambient noise. This is especially beneficial in busy office or customer service environments.
The EncorePro HW520V offers six levels of adjustability, allowing you to customize the fit according to your comfort. The flexible, adjustable unibody boom also facilitates precise microphone placement for optimal noise-canceling performance.
Review Summary
2020-07-23T20:00:00
Excellent quality headset. The service at Dell is great. This particular set has higher ratings than many other more expensive sets. That being said, they are still about 100.00. You get what you pay pay and this headset is quite popular.
Vance

2020-01-13T19:00:00
I purchased this for my office & it will not connect to the USB port unless you buy an additional cable. This should have been stated on the website. Very disappointed in this purchase!
Marla

2019-08-22T20:00:00
It looks like I have to buy an additional cord to plug this into the headphone jack (weird it does not plug in via USB). It did not come with the attachment to plug this into my computer which is ridiculous given the price I paid for this.
Sniper

2019-04-29T20:00:00
Bought five of these for our small office and everyone happy: they are easy to use, plug and play you could say. So light that you soon forgot that you were wearing them. Of course the most important thing is that they give clear sound - they do! They also cut out nearly all background noise.
Alexis S.

2019-04-10T20:00:00
The company where I work purchased about 40 of these, within six months there were about seven broken. Cheap, thin plastic housing, now we ran out of warranty and they keep on breaking. Stay away from this brand.
Juliano

2019-03-08T19:00:00
These are provided at the call center I work at. The sound quality is nice but they are quite painful to wear. I am not a fan of on the ear head phones in general and these ones seem extra snug (I have an average size head. By the end of my shift my ears hurt so bad that I want to cry most days. I am currently searching for something less painful.
Rompre77

2018-08-27T20:00:00
The sound quality is superior to many other products we've tested with our new VOIP High Definition phone system. My users are delighted with the sound canceling which delivers an audio atmosphere as if my users are in a quite office and delivered the ability to concentrate closely on the conversation. The foam ear pieces (520 delivers ultimate comfort, allowing my users to be on the phone for hours without stress or discomfort.
PerryA

2018-08-19T20:00:00
you can hear very well, buy no one can hear you speak
jayh

2018-06-10T20:00:00
I was searching for a durable headset for a call center environment. So far we have had two stop playing audio, one had the plastic housing for the adjustable over the head piece crack, and one had the thin wire rip out. Oh, and one had the buttons installed backwards, so hang up is mute and mute is hang up. So 1 in 10 have had problems in 4 months of use. I am pursuing warranty replacements but the hassle of it is an additional annoyance.
CFarley

2018-03-07T19:00:00
Bought this from Office Max. When I put it on, the spring tension isn't there to help keep the headset in place and secure against my ears. It's almost like the spring was stretched or something - but it was new, so probably not. I have used a number of Plantronics headsets in the past so I was surprised. It's going back today.
Subfam2

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Browse our FAQ
PC or desk phone with Plantronics audio processors or cable
Telephone-intensive user
Including formal customer care center
Help desks
Telesale
Customer service organization
SoundGuard technology: acoustic limiting for protection against sounds above 118 dB
Wideband audio (up to 6,800 Hz), noise-Canceling microphone
2.53 oz (72g)
017229144767
Smooth Operator
By Vance
Excellent quality headset. The service at Dell is great. This particular set has higher ratings than many other more expensive sets. That being said, they are still about 100.00. You get what you pay pay and this headset is quite popular.
Comfortable, Easy to Use and Great Sound
By Alexis S.
Bought five of these for our small office and everyone happy: they are easy to use, plug and play you could say. So light that you soon forgot that you were wearing them. Of course the most important thing is that they give clear sound - they do! They also cut out nearly all background noise.
Take your professional communications to the next level with the Plantronics EncorePro HW520V Binaural Voice Tube Headset. This advanced headset is part of the renowned EncorePro 500 Series, a collection specifically engineered for the high demands of customer service centers and office environments.
Crafted with the future in mind and built upon a legacy of experience, the EncorePro HW520V offers a premium auditory experience. It features superior noise-canceling capabilities that ensure your conversations are crystal clear, reducing background noise and minimizing distractions. This technology not only enhances call quality but also supports compliance with OSHA / Noise at Work regulations, safeguarding your hearing during prolonged use.
The binaural design of the EncorePro HW520V covers both ears, which helps to maintain focus and concentration by isolating you from ambient noise. This is essential for improved customer interactions, allowing you to fully engage without the interference of your surroundings.
Comfort is paramount when it comes to all-day wear, and the EncorePro HW520V does not disappoint. Soft ear cushions cradle your ears gently, while the headset's overall lightweight construction ensures you can wear it for extended periods without discomfort. The metal joints connecting the earpieces to the headband are made from aircraft-grade aluminum, offering exceptional durability and structural integrity.
In terms of build quality, the EncorePro HW520V boasts a laser-welded construction, enhancing its robustness and long-term reliability. The unibody boom design is not only adjustable and bendable for precise microphone placement but also contributes to the headset's overall sturdiness.
The visual and tactile positioning guides on the flexible microphone allow for easy and accurate adjustment, ensuring the noise-canceling microphone is optimally positioned to capture your voice clearly. This next-generation microphone design significantly reduces background chatter and interference, providing a superior caller experience.
With six levels of adjustability, the EncorePro HW520V can be customized to fit various head shapes and sizes, ensuring personalized comfort throughout your workday. Whether you choose the immersive experience of the binaural style or the flexibility of the monaural design, the EncorePro 500 Series offers a solution tailored to your professional needs.
In summary, the Plantronics EncorePro HW520V Binaural Voice Tube Headset is a testament to thoughtful design and technological innovation, delivering unparalleled audio clarity, enduring comfort, and robust construction for the modern office professional.