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Review Summary
Revolutionary sound quality and advanced features in a four-line SIP phone
Introducing the SoundPoint IP 550 desktop phone, a four-line SIP phone that delivers calls of unprecedented richness and clarity and supports a comprehensive range of cutting-edge features.
Unparalleled sound quality
The SoundPoint IP 550 desktop phone features Polycom's revolutionary HD Voice technology, which brings life-like richness and clarity to every call. Polycom HD Voice technology incorporates wideband audio for over twice the voice clarity; Polycom's patented Acoustic Clarity Technology for crystal-clear, noise- and echo-free sound, plus best-in-class system design for high-fidelity, faithful voice reproduction.
Comprehensive, cutting-edge feature set
The SoundPoint IP 550 desktop phone delivers advanced features and capabilities, such as shared call/ bridged line appearance, busy lamp field (BLF), presence, text messaging and buddy lists. The SoundPoint IP 550 phone also boasts an integrated XHTML micro-browser that allows users to take advantage of productivity-enhancing Web-based applications. Add the support of four lines, a backlit, high-resolution, easy-to-read graphical display and flexible customizations options and it becomes clear why the SoundPoint IP 550 is certain to meet the voice communication needs of the most demanding managers and professionals.
Efficient installation and provisioning
The SoundPoint IP 550 desktop phone is engineered to make installation, configuration and upgrades as simple and efficient as possible. The phone's built-in IEEE 802.3af PoE circuitry and a dual-port Ethernet switch enable flexible deployment options and savings on cabling expenses. The SoundPoint IP 550 phone supports remote, zero-touch provisioning and upgrades from a variety of servers, including FTP, TFTP, HTTP or HTTPS. To ensure reliable, uninterrupted performance, the phone supports boot and call server redundancy.
Broad interoperability
The SoundPoint IP 550 desktop phone has been tested and certified to deliver comprehensive interoperability and extensive feature support with leading SIP-based call control platforms by BroadSoft, Sylantro, Interactive Intelligence/Vonexus, Digium and other Polycom Technology and Interoperability Partners. The phone also interoperates with Microsoft Live Communications Server (LCS) 2005 for telephony and presence. Therefore, whether the SoundPoint IP 550 phone is deployed in conjunction with an IP PBX or a hosted VoIP service, you can rely on it to deliver on its promise of outstanding sound quality and industry-leading SIP feature set.
Revolutionary voice quality
Polycom HD Voice technology enables life-like richness, clarity and interactivity of voice communications
Advanced features applications
· Four lines
· Backlit 320 x 160-pixel graphical grayscale LCD
· Shared call/bridged line appearance
· Busy lamp field (BLF)
· Presence, buddy lists XHTML micro-browser for Web applications
Efficient installation and provisioning
· Integrated IEEE 802.3af Power over Ethernet (PoE) support
· Remote, zero-touch provisioning with support of a variety of servers
Broad and robust interoperability
Certified to support a comprehensive set of features with a variety of leading SIP-based IP PBX and Softswitch platforms and to interoperate with Microsoft Live Communications Server for telephony and presence.
Audio features
· Polycom HD Voice technology delivers life-like voice quality for each audio path-the handset, the hands-free speakerphone and the optional headset
· Full-duplex hands-free speakerphone
· Type 1 compliant with IEEE 1329 full duplex standards
· Frequency response-150Hz - 7kHz for handset and hands-free speakerphone modes
· Codecs: G.722 (wideband), G.711 u/A, G.729A (Annex B) and iLBC
· Individual volume settings with visual feedback for each audio path
· Voice activity detection
· Comfort noise fill
· DTMF tone generation/DTMF event RTP payload
· Low-delay audio packet transmission
· Adaptive jitter buffers
· Packet loss concealment
· Acoustic echo cancellation
· Background noise suppression
Call handling features
· Shared call/bridged line appearance
· Flexible line appearance (one or more line keys can be assigned for each line extension)
· Busy Lamp Field (BLF)
· Distinctive incoming call treatment/call waiting
· Call timer
· Call transfer, hold, divert (forward), pickup
· Called, calling, connected party information
· Local three-way conferencing
· One-touch speed dial, redial
· Call waiting
· Remote missed call notification
· Intercom
· Automatic off-hook call placement
· Do not disturb function
Other features
· Integration with Microsoft LCS 2005 for telephone and presence
· Local feature-rich GUI
· Time and date display
· User-configurable contact directory and call history (missed, placed and received)
· Customizable call progress tones
· Wave file support for call progress tones
· Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish