2025-07-19T20:00:00
Rated 5 out of 5
Great product
The product is very good and is exactly as described settings make it easy to make the product specific to your needs also pairs perfectly with PlayStation 5
De1424
Originally posted at
2025-07-12T20:00:00
Rated 5 out of 5
Bravia 7 55"
I bought this product and I'm so happy I did. Excellent
Joe8686
Originally posted at
2025-07-12T20:00:00
Rated 5 out of 5
Amazing TV
Great TV, massive and works great with the new Sonos Ark Sound Bar
whydoineed1
Originally posted at
2025-07-08T20:00:00
Really great tv. Picture quality is outstanding, especially on HDR. It took a bit of time to play with the comprehensive settings, watch FOMO with Sony Tech guy explaining the settings and what they do. Black levels are impressive, colour balance is very good and the sound it more than OK, even though I have full surround sound.
Altogether a very impressive TV from Sony and at a fantastic price.
Wardy52
Originally posted at
2025-07-07T20:00:00
Rated 5 out of 5
Great quality!
love sony TV. The picture is so beautiful and the design is simple and elegant.
lovesonyproduct
Originally posted at
2025-07-01T20:00:00
Rated 5 out of 5
Sony Bravia 7
First Sony tv ?amazing picture . So many options to fine tune things
Dave71uk
Originally posted at
2025-06-10T20:00:00
Rated 5 out of 5
Best TV i have ever owned
This Bravia 7 is hard to describe. It rplaces a a 12 year old Samsung. I thought there would be a big difference but this was huge! My whole family thinks the Bravia 7 was a gerat buy. The picture is great and the up scaling from DVD is very good.. Now I see a new blu-ray player in the near future.The Bravia is setup with a Yamaha sound bar (earc), after resetting the sound bar to factory settings it connected with out a glitch and the sound quality is excellent.
Come o.
Originally posted at
2025-06-10T20:00:00
Rated 2 out of 5
Screen Calibration is out
I am not happy with your Service Centre. I have problem on some technical issues but still not resolved todate. Your customer officer promised to call me back within the day after resolving the problem with her colleague but never do so.
Bravian T.
Originally posted at
2025-06-02T20:00:00
Rated 3 out of 5
Sony TV short comings
Sony factory saved cost at the expense of consumer. I bought two pieces of Sony Bravia 7 TV but it came with only 1.2m length of power cord, too short. I have to trashed these power cords and bought two pieces of 2meter length of power cords to replace those from factory, ending up more waste created, environmental not friendly and unsustainable.
HDMI cable was not included with TV too.
There is no user manual nor operation manual to show the external pushbuttons hidden below the front of the TV.
There is no downloadable user manual nor operation manual for download. Only on line live manual is available for looking only. When loss of internet at home we just unable to look at the manual. Cost saving to expense of consumer and at inconvenience of consumers are not acceptable.
I am still unable to obtain audio sound output to my Bose sound system through the TV optic cable connection to my existing Bose sound system.
The Sony online manual just don't help.
Sony C.
Originally posted at
2025-05-31T20:00:00
Rated 2 out of 5
Good Product, Poor After-Sales Service
Product looks decent but my experience with the Sony Shop is poor.
Expected the upgraded swivel bracket to be from Sony but it was not disclosed that this just one of their 3rd party vendor they work with. The same bracket can be had for cheaper. I expected the the Sony direct shop to have boutique level experience but it looks like it's no different or even worse than one of their authorized dealers.
1. Doesn't allow extension of delivery due to unforseen renovation delays. To be fair, they did disclose they can keep up to 6 months and did offer an additional month but can't offer 1 additional month so we can guarantee the Reno is done.
2. 3rd party installer and 3rd party bracket not disclosed at Sony direct shop.
3. 3rd party vendor seem more concerned about the TV than Sony, the vendor even called the shop to appeal for an extension but Sony wants charge the cost to us for additional trip.
Would not have not bought the TV from the shop. Would have gotten the TV from another dealer. I would have expected Sony direct to at least offer boutique level service but it turns out worse than their dealers.
MJ C.
Originally posted at
2025-05-31T20:00:00
Rated 5 out of 5
so far so good
picture quality is good sound is good so far o k go dogs
Big L.
Originally posted at
2025-05-16T20:00:00
Rated 5 out of 5
early as yet just setting up
My old Sony (15 years old) sadly had a problem with no picture and a 14 flash red standby light so stayed with Sony at the moment we are really pleased and yet to explore all the features
Rich333
Originally posted at
2025-05-05T20:00:00
Sound and graphic quality is perfect. Performance is smooth.
AlanJen
Originally posted at
2025-04-17T20:00:00
Rated 5 out of 5
Gorgeous, with one exception
The TV is wonderful. Amazing picture comma really good sound from the built-in speakers, beautiful build quality absolutely first class. My only complaint is not actually with Sony, it's with Rogers cable in Canada. They won't seem to allow the Sony remote to change the channels. It can do everything else, make fine adjustments of contrast, they just won't let it do the channels. They want you to use theirs. I wish Sony would use their might to put the boots to these guys, arguably The worst Internet and television service on planet Earth. And probably the most expensive. As far as TV goes, though, it's always been tough to beat Sony, and I think it still is.
Cambo I.
Originally posted at
2025-04-05T20:00:00
Rated 1 out of 5
Disappointment
Broke down less than 3 months for a new set. My first sony tv and it was a disappointment
GohGalen
Originally posted at
2025-03-06T19:00:00
Tip to the top..just the lag..i wait for the next update..hopefully much better..others very2 semoooth
DaredevalZ
Originally posted at
2025-02-26T19:00:00
Rated 3 out of 5
So so audio
Had this TV for 2 Weeks and am very disappointed in the audio. I have spent a lot of time trying to get it right. The audio level changes within a program and from program to program. The audio sound changed also, from a soft mushy to also sounding like the audio is coming through a pipe. I also purchased a Sony sound bar which does not help.
The picture is great though!
Bummed s.
Originally posted at
2025-02-23T19:00:00
I bought this Sony BR7 mini Led TV a month ago. Everything seems good, color and picture accuracy is good except the angle viewing is not good compare with my previous Panasonic plasma TV. The view from side angle is not acceptable for such a premium price TV.
Roger L.
Originally posted at
2025-02-21T19:00:00
All Perfect, very fast, I had a problem finding the original remote on your website, I had to order the original from another country because in the UK there was no. I recommend ??
Krzycho31
Originally posted at
2025-02-17T19:00:00
Rated 3 out of 5
Soundbar connection issue
Loss of audio occasionally with Sony soundbar HT-G700
MH77
Originally posted at
2025-02-14T19:00:00
Rated 5 out of 5
Best TV I've ever owned
I've had 75" Bravia 7 for almost 2 months and it has been absolutely stunning. The best TV I've ever owned. I worked in television production for a local PBS station and I know what good television images are supposed to look like. This is it. Beautiful 4 k video and excellent upscaling of standard definition video also. I couldn't be happier!
Rictic
Originally posted at
2025-02-12T19:00:00
Rated 1 out of 5
Horrible product - deplorable service
Google TV is a blasphemy! It's a trap into a vendor controlled ecosystem that doesn't let you use a product you paid for like you want to use it. The build quality is so bad that even the repair technician landed up cracking the back cover. Sony partners with Best Buy as it does with many other retailers to sell their products. Best Buy is running a scam by selling insurance in addition but throws customers at the OEM for issues with the product. Sony takes months to log a case, attempt a repair, identify a technician, deliver a replacement part, realize they are selling lemon devices and reluctantly agree to replace the appliance. The whole episode takes your TV away from you for a good couple of months. Such a criminal waste - I wish someone slaps these buys in their face with a filthy shoe so they know how it feels to be treated like this after paying them 000s. They can't get anything done!
WakeUpBeforeYouGoDown
Originally posted at
2025-02-03T19:00:00
Rated 5 out of 5
Great features
Just got it from Costco 2/2/25 and so far it's looks good
Nonalei
Originally posted at
2025-01-29T19:00:00
Rated 3 out of 5
Bravia 7 Mini LE TV
It didn't meet my expectation. I don't feel any difference from my existing PRISM+ TV.
mselvan
Originally posted at
2025-01-22T19:00:00
Rated 5 out of 5
Great feature
Screens produced a sharp colour n image also convenient to find channels
Hkim
Originally posted at
2025-01-21T19:00:00
Rated 1 out of 5
Sony's website: my worst experience as a customer
Purchasing a Sony product through the Sony website has been my worst experience as a customer. From the first day after receiving a 65" BRAVIA 7 (model: K-65XR70) that I bought for my mom, the TV had trouble turning on. The blue power light would blink when I pressed the remote, but the screen would remain completely black. Every time I wanted to turn on the TV it took me several attempts and minutes. Then, late at night, the TV would turn on and off by itself. The TV was not programmed to do any of these things, nor was there anything connected to it. I called Sony on Thursday, January 16, 2025, just a few days after receiving the TV, to explain the situation and arrange an exchange for a new TV. After performing several tests, the technician determined that the TV was not working properly and told me to wait for a call from Sony. I let him know that I was no longer happy with that TV and wanted to pay the difference out of my own pocket to receive a 65" BRAVIA 8 instead of the same model.
The next day (Friday) early in the morning I received an email asking me to take several photos of the TV with these specific requirements:
1. Model/Serial # on the back of the TV showing both the entire model number and entire serial number. If the TV is wall mounted and the model and serial numbers are not accessible; a picture of the settings screen showing the model and serial numbers is acceptable.
2. Direct full view of the front of the TV showing the entire TV frame including the 4 corners of the TV.
3. Close up of the issue.
I took the photos as requested and uploaded them to the Sony website at the link in the email.
The same day (Friday) I received a call from Sony at 9:47 AM saying that everything was approved and they told me to wait for another call which would not take more than 24 hours. Once again I let them know that I was no longer happy with that TV and wanted to pay the difference out of my own pocket to receive a 65" BRAVIA 8 instead of the same model. I asked if it wouldn't be better to cancel the purchase of the 65" BRAVIA 7 and just buy the 65" BRAVIA 8 from the Sony website. I was told not to cancel the order and that there would be no problem paying the difference to receive the 65" BRAVIA 8. I never got that call they promised me.
I called Sony again the next day (Saturday) at 10:37 AM. I asked to pay the difference out of my own pocket to receive a 65" BRAVIA 8 instead of the same model. I was again told to wait for a call and if I did not receive a call from the Sony team to call back after 3:00 PM that same day. I also did not receive the call that was promised to me and had to call back after 3:00 p.m. I waited over 30 minutes for someone to answer my call. At 3:52 p.m. I finally spoke to an employee and he transferred my call to the sales department at 4:10 p.m. I told them both that I would pay the difference out of my own pocket to receive a 65" BRAVIA 8 instead of the same model. After speaking to the sales department employee, I was transferred to another employee from a different department at 4:20 p.m. I also told this employee that I would pay the difference out of my own pocket to receive a 65" BRAVIA 8 instead of the same model. Around 5:00 PM that employee gave me the name of the person in charge of my case and told me to expect a call from that person on Monday.
That Monday was Presidents' Day. The person in charge of my case did not call me that day or any other day. The person in charge of my case emailed me on Tuesday at 2:38 PM saying:
"I wanted to quickly follow up before we move forward with your case to ask if you've received any further assistance from our technical support team or if this matter still needs our attention."
On Wednesday, the day before the one week mark of my first call, I called the person in charge of my case around 12:23 p.m. The employee told me that he didn't know about my case, but how can someone explain that I already knew that he was in charge of my case since Saturday? When I asked him to pay the difference out of my own pocket to receive a 65" BRAVIA 8 instead of the same model, he told me that I would have to cancel the order first and wait for Sony to receive the TV and then purchase the 65" BRAVIA 8. Why didn't Sony inform me earlier after I told them I wanted to buy the BRAVIA 8 on every call? My mom got rid of her old TV since the new one arrived. I ended up cancelling the order for the TV and am still waiting for them to contact me to pick up the TV and put the money in my account to purchase a non-Sony TV. For those who have had the patience to read my review and are getting tired of just reading it, imagine what I've been through and it's not over yet. Also, keep in mind that this is a condensed version of my experience with Sony. I will never get back the amount of hours and days I have wasted with Sony. I find it difficult to explain how bad my mother and I have been made to feel for no reason.
JLop007
Originally posted at
2025-01-06T19:00:00
Rated 4 out of 5
Easy connectivity to devices and ISP's.
I bought this TV 2 months ago. So far very happy with it.
WSC H.
Originally posted at
2025-01-04T19:00:00
Rated 5 out of 5
Bright tv
I am pleased that i bought this tv. I would recommend this bravia 7 to anyone.
TFT L.
Originally posted at
2025-01-02T19:00:00
Rated 1 out of 5
Worst TV purchase I have made in more than 20 yea
I bought this TV 1 month ago and it is nothing but a Disappointment.... Randomly turns on or off ... Just garbage
Bens T.
Originally posted at
2025-01-01T19:00:00
Rated 2 out of 5
Terrible Service!
I took delivery of my K85XR70 on 12/21 and had multiple issues immediately, including brightness settings and audio delays when viewing Blue-ray and 4K movies (using a Sony Ultra High Blu-ray player). I previously owned a 75" Bravia, purchased in 2015 along with a Denon AVR 1200, and had none of the these issues. (Since the new Bravia had a e/ARC port I decided to purchase a new Denon1800 to see if that would resolve my issues- it didn't!) Past experiences with Sony Service personnel were very helpful so I phoned and received a Case # on 12/22/24. Unfortunately, the level of service was subpar and one of the Agents actually disconnected me after I questioned their advice and never phoned me back. I called again and received another Case # on 12/30/24 regarding the reoccurring audio latency with my 4K videos and was told it was due to a "buffering issue with my router"! When I responded that that it did not make sense I was disconnected once again! No return calls were made to me and I am now considering returning this TV to the store and purchasing a Samsung unit in its stead. Very disappointed!
MikalD54
Originally posted at
