
Review Summary
2012-03-31T20:00:00
The Sony name means nothing. Purchase a tv and 18 months later the lcd starts developing dark bloctches.Pretty expensive for a disposable
DubOmaha
2012-02-03T19:00:00
We have had this tv less than 3 years and once, in the first 6 months, the tv froze (couldn't do anything but unplug it) so a technician came and replaced all its parts. The picture has now gone bad. It his vertical lines covering most of the screen. This started nearly a year ago with a line across the bottom. When we complained that this product nowhere near lives up to what we trusted in Sony's standards, the best they would offer us was a refurbished model of the same kind for nearly $300 when we paid almost $600 for the brand new one! Our experiences with this tv has soured us on Sony altogether.. We surely do not want another Bravia and, now, we do not want another Sony!
yflotl
2012-01-01T19:00:00
I bought my own Sony Bravia almost 5 years ago and did not have a problem so I thought I would buy a smaller version for my elderly Mother. I bought this model the Sony 32L4000 exactly two years ago and last week the dark line and smudge marks began to appear. I am highly disappointed that Sony would allow or make such a thing. I have heard of TV makers purposely building short lived tv's, but I THOUGHT Sony was above that. From reading the reviews here, I can see that they are NOT above that kind of rip off game. Building a tv with sub standard components is something I expect from the copy cats out there, not from Sony. I will NOT be replacing her TV with a Sony and when mine eventually goes, which I am sure it will soon, I will NOT be buying a Sony for myself. Too bad, Sony, you lost yet another customer.
NoMore4Me
2011-11-19T19:00:00
I bought a Sony instead of the less expensive models... big mistake. I only got two years before my pannel began to develop dark streaks on the screen which got progressively worse. This appears to be a common issue too, but if you don't have an extended warranty, then you will pay more to fix then you paid for the tv. Sony, shame on you!
NoMoreSonys
2011-09-02T20:00:00
I have the same problem as other owners. I received this tv as a gift in May 2008. It was manufactured in April 2008. It worked great up until today when I got the infamous line going across the top portion of the screen and vertical lines going down from it. Apparently other users are saying this is a tboard problem. Which costs about $500 to repair. The tv was purchased for 700 but comparable tvs are now going for 300. I hope Sony can help me because I've purchased Sony for years. There is no reason why a 3 year old tv should be performing like this. It's unacceptable.
aphrhodite
2011-08-04T20:00:00
This television worked well until it broke all of a sudden for no reason. I paid $700 for this television in 2008 and when it broke(developed a horizontal line that distorted color and image) I contacted Sony, they told me I needed to get it looked at by a certified technician($90 for a diagnosis) and if it was fixable they would give me a discount on the repairs or a discount on a new TV. Sad to think that Sony would sell a TV with a commonly occurring problem and the most they can offer is a "discount". I am disappointed and I used to be a loyal costumer and fan but after this I'm not buying Sony again. Apparently Sony thinks that it's ok for a 3yr old $700 TV to break even if the brand is supposed to be the epitome of quality.
AlonsoTech
2011-03-31T20:00:00
At less than 2 years old, the screen developed a black spot. The spot is about 14 inches long by 3 inches wide - vertically. Very disappointing for a brand name product. Bought the 'higher end' to get a product that would last, not this time around.
Disappoiinted
2010-12-23T19:00:00
The TV works great with the Playstation 3's bluray player. So crisp. It also works great with streaming Netflix and HuluPlus. The DVD's look great too out of the HDMI input since the playstation 3 upscales the image. Out of RCA input it only looks as good as cable. Nothing special. Cable looks good. It doesn't look pixelated or blocky like I've noticed on other brands. It is a pain to label channels though. So you're better off not labeling them. The favorite channels menu is useless. You basically can't manage a favorites list. Overall I'm happy with the tv. The Optical Output is great for home theater systems, which I use with a Sony STR K660P.
Niick
2010-11-30T19:00:00
I bought two of the KDL-32L4000s at the same time for my parents as they were moving to a nursing home. Both TVs have now died. One lasted a year. The other made it two. Both had issues with the image. One lost vertical hold and the other suffered from a continuous snow storm. Needless to say, I'm very disappointed with the Sony brand.
Done
2010-09-11T20:00:00
It worked great when it lasted. Mine broke down after 2 years and the tech says the panel need to be replaced-the cost $ 800(more than I paid for the TV itself!). i was a great fan of sony until now but will try a different brand definitely.
MJSK
2010-08-19T20:00:00
Bottom screen have vertical stripes. trashed and I bought another tv from another brand. Never will buy another sony. SHAME ON YOU SONY. DONT TRASH YOUR MONEY ON THIS!!!!!!
Nvasilva
2010-07-25T20:00:00
Count me in with the many tv owners who now have a non-functioning 32" Sony Bravia LCD TV. After 22 months of low usage (not our main television), the screen developed a black horizontal line across the top of the screen. The bottom two thirds of the screen are covered with vertical colored stripes. Ironically, I still have the original Sony batteries in the remote. They work perfectly. Spoke with technical support, customer relations and a Sony authorized repair center. Technical support and customer relations will not help because the television is out of warranty. Authorized repair center told me the LCD panel would need to be replaced and the part alone was over $700. I have chosen to pruchase Sony products when available for the last 20 years. No more! Purchased a Dell computer and a Samsung cell phone for son to take to college. Shocked that a quality company like Sony will not support their product. Sadly, I can no longer trust the Sony name. Unless, of course, I need batteries.
chelseabird
2010-07-22T20:00:00
Bought in May of 2008 @ Best Buy. 22July2010 it has top third of picture good. Bottom two thirds have vertical, streaks on all inputs. Not likely to have it repaired after reading all the horror stories on this TV.
Digistressed
2010-04-10T20:00:00
Sony style hyped up the reliability of Sony Bravia at their location. I wonder if this can be fixed.I had a chance to fix my old 32 inch sony tube tv prior to this purchase. it took 1 months for this to occur. It took me 14 years to have an issue with my old Sony tube television. Have the Juran quality standards changed at Sony corporate in Japan? I would expect this from a lower caliber company. Can this be repaierd or will I need to buy a Samsung?
Chicagocaesar
2010-03-27T20:00:00
This is my 2nd Sony. The first one was flatscreen hd ready and screen was blank after 3 years of ownership. The 2nd one was purchased on amazon.com a year and a half ago. When you turn the tv on there is one horizantal line one image but when you change channels then you get two horizantal lines and two images. Not sure what to do. Don't know if this is repairable. Per my research this was a known issue so hoping Sony will make it right with me and either fix or replace defective product.
2ndsony
2010-02-24T19:00:00
I bought a cheap/on sale 32" lcd tv at circuit city a couple of years ago.2 weeks after my warranty expired so did the tv. I told myself"You get what you paid for" so when I went to get a new tv I had to get a Sony. It is all I had ever bought before I got fancy and went lcd. Well, big mistake!! 20 months after the manufactureed date on the back of the tv, the tv is dead. Once again the consumer takes it in the ....well anyway. This is happening to a lot of these tv's, where is the recall? Come on Sony, do the right thing. You have made enough of my money over the years, now this is how I am thanked for customer loyalty??
chucktownkid
2010-02-01T19:00:00
Great Tv until about 18 months of use. Then a Grey 2 inch bar at the top that does not go away. Then verticle red lines on screen as it warms up. Come on Sony this is supposed to last years and 18 months of use is unacceptable. There are others having the exact same problem. Start supporting your customers and help us.
epd1221
2010-01-20T19:00:00
I bought this TV May of 2008. I chose Sony over other brands because the brand has a proven reliability and the picture was nice. I loved my TV until I had owned it for a year and a half. It developed a horizontal line across the top which is permanent. It has to "warm up" like an old TV set for 10 minutes before you can see a picture. I thought I could live with that, but now it is having a shaky screen and slight double vision off and on. I have read some other reviews which state this was is a known problem and Sony sent these TVs to the stores anyway. I paid right at $600.00 at Walmart.
BadBravia
2010-01-08T19:00:00
I was nothing but please with this TV, but 13 months after purchase, colorful vertical lines appear on the TV, leaving it unusable. I was unable to get any help from Sony since it had been one month and some odd days after the warranty had expire. I definitely would not have bought this if I knew it was going to last for one year.
FredG
2010-01-02T19:00:00
I have had it for just over a year and it has performed to specification. I have had no technical issues and have not experienced a situation where I thought "I'll have to make sure I get this feature on my next TV." It has everything I have needed thus far...
JohnGalt
2009-11-13T19:00:00
I loved the TV when I got it, relying on Sony's known quality and durability of its products. Now after almost a year suddenly colored vertical lines started appearing on the screen. Contacted Sony Tech support, and was utlimately referred to a local service center. - I wonder how much the repair will cost, and how long will it take to be repaired. Just as I was planning to purchase a 52" for Christmas. :(
Mauio
2009-06-28T20:00:00
Had no problem with this tv at all! Loved the picture, sounds were great. Easy hook ups. No complaints. Until 6 months later..... almost to the date, when the picture was lost for good. Sound still works fine, but the picture will not show on any input, or any channel. I'll be getting another and just hope that it works better.
MHoward
2009-05-26T20:00:00
It's an all around good display, but a sour point for me is how difficult it is to connect it to a computer. There is one dedicated composite port for audio to work with only the first HDMI input, making it impossible to simply connect my MacBook to its HDMI/PC-Audio ports. Also, for some bizarre reason it has an ancient VGA port instead of a DVI port. Poor form considering Sony's usual standard of quality.
Khakionion
2009-03-28T20:00:00
The top brand in the house is sony. I love that company. So I got the TV from my dad for Christmas and the TV was amazing. The HD is beautiful I LUV this TV. You can plug your computer to it and it is great. The TV is a pretty slim TV and It's not like the slimmest but it's really good. Let me tell 6you the story of why we got this TV. We went to the store and we were looking at TV's we saw an OK Toshiba and we were going to get it but then my dad saw the Panasonic TV and he was going to buy it and the Toshiba was out of the picture. Then I saw a marvelous beauty which was this Tv I saw it and I told my dad that this was the TV I wanted and we asked a person there and he said that SOny WAZZZ better than PANASONIC. I recomend this TV I give it 20,000,000 stars. SONY RULES THE HOUSE
George112
2009-02-22T19:00:00
i bought this tv to replace a rca 27'' truflat. this tv has the best picture that i have ever seen on a tv. but i learned the hard way that you have to HD service to be able to get the full experience of this tv. hope this helps anybody that is interested in this tv.
sony32
2009-01-10T19:00:00
I bought this tv for my bedroom, my head is about 10 feet from the tv. I previously had a 32" Samsung in its place that I paid almost double for, the Sony outperforms it easily. I have my Playstation 3 hooked up through a Monster HDMI cable and the tv picks up the 1080p signal. All Blu- ray movies I have watched on it look amazing as well as the games I play. Broadcast and over the air High Definition looks good too. If you are considering an upgrade from a traditional(tube) tv or an additional tv this is a great choice. I cannot say enough about Sonys quality, the cheaper brands do not stand a chance.
Loudblueram
2009-01-08T19:00:00
I was looking for a TV to replace the one in my motorhome. After looking all around, Sonystyle had the best price on tv with ext warrity. plus I think with Sony, I will not have to worry about light and viewing angle.
TBSJ
2009-01-05T19:00:00
It's hard to believe that this is a 'value' priced TV set. It makes one wonder how good the picture quality on Sony's pricier models could be, when this one is so outstanding. Watching even standard-definition DVDs is a revelation- they look almost three-dimensional. I see no compromise in picture quality here- contrast is excellent ( I use the 'custom' picture settings, but reduced the sharpness to '8', noise reduction 'off' color temp to 'neutral', brightness to '49' and I left the picture at '80' and color at '50'). Make sure to turn Cinemotion to "auto" to properly detect film-based programming. The sound is also excellent thru the built-in speakers. I also like the black-satin frame- very classy and understated. My only beef with this set are the ZOOM functions (or lack thereof). There are only two options to zoom in on letterboxed programming or DVDs (non-anamorphic widescreeen). The "full' option just stretches the image horizontally and makes everything wider and distorted. 'Wide Zoom' is a bit better- but still distorts the picture, and doesn't present the letterboxed image at the correct height. It really makes me wonder what the designers of this TV were thinking- the two zoom options are so similar, and yet there's no option for cropping/zooming a letterboxed image without distortion. If you have a proper zoom funtion on your DVD player, it's a non-issue, but that still won't help with letterboxed TV programming. However, this is still a great TV with great picture quality- and I guess that's the most important thing.
mielr
2008-12-17T19:00:00
I recently purchased this unit for the Bedroom in which we also have a Sony Bluray Player and the units display is beautiful, with the proper HDMI cable the unit can easily support a full 1080p signal input via an available HDMI port. Making full use of the 1366 X 768 lines of resolution available. Granted its not natively 1980 X 1080 but trust me Batman The Dark Knight or Kun fu Panda looks fantastic.
MrBDWIZ
2008-12-16T19:00:00
wow just bought this tv. and im in love .. playing with xbox 360 and the game looks beautiful. cant stop playing ...great tv for money
niss
Great TV
By RLW1
This Sony Bravia replaces a 15yr old Hitachi. The difference is amazing. The ease of set up-wiring and channels was excellent. I plan on getting a smaller one for kitchen viewing. Have already enjoyed the digital channels that were found in the initial setup, Value - excellent. Purchased a 19" Sony 2 years ago that cost more than this 32"
Early Christmas Present
By MrBDWIZ
I recently purchased this unit for the Bedroom in which we also have a Sony Bluray Player and the units display is beautiful, with the proper HDMI cable the unit can easily support a full 1080p signal input via an available HDMI port. Making full use of the 1366 X 768 lines of resolution available. Granted its not natively 1980 X 1080 but trust me Batman The Dark Knight or Kun fu Panda looks fantastic.
The Sony 32" KDL-32L4000 LCD flat panel HDTV delivers two HDMI ports for connection to the most advanced audio and video sources available. Add to that two more component inputs and a PC input and you have five ways to get HD quality entertainment to your TV.
And with wide viewing angles and a fast panel response time, now everyone can enjoy video entertainment no matter where they're sitting. From a design standpoint, a beautiful gloss black color with chrome accents make the L series a sight to behold, even when it's turned off.
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