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Review Summary
2020-05-10T20:00:00
My husband picked up his headphones today and they were broke. The first gift he actually loves. We bought these a couple of Christmas’ ago. They are very comfortable and put out excellent sound. Is there anything we can do?
DMBSLOAN
2020-05-07T20:00:00
In 2017, we bought the product from Fry's Electronics (700 E Plano Pkwy, Plano, TX 75074, USA) Now it's broken and we are living in Turkey now and we do not know what we should do and where we should seek help to fix the problem.
Adam1 J.
2020-04-13T20:00:00
Excellent sound quality but they have broken on the swivel point on both sides after being in my bag
Chri5tianMonk3y
2020-03-26T20:00:00
The battery remained charged after being seated in a drawer for more than 2 years. The sound is outstanding, the Extra Bass is amazing, this headphone's frequency response is like no other: 3 to 28,000 Hz. Connect with NFC, Bluetooth or cable. Highly recommended, I own a couple and after 2 years they are like new.
ea007
2020-02-29T19:00:00
These things pound harder than a meteor impact. All the cool kids with their Beats, crApple, etc etc have nothing on these. Most hip hop requires me to turn OFF the bass boost because it literally can hurt your head. I have dozens of studio sets ranging from all brands but for what these cost, there simply is NO competitor. Period. Super comfy, super loud, audio is clear and balanced. Nothing else I could ask for. Dont think they are only good for Hip Hop either. They deliver very good mids and highs. This can be further improved with an EQ which you should all use anyways for everything. 10 out of 10. No... 11 out of 10.
Jordan G.
2020-02-26T19:00:00
I purchased 2 sets for xmas. 1 adult used and 1 child. Both forks that hold the muff and speaker against the ear lasted 2 months. Looking for the parts to see if it's cheaper to just buy a new one. Such a waste. Again. They had great sound. Metal would be preferred. Photo attachment is too large.
FOWLERjay
2020-02-09T19:00:00
I found there was tons of base without the need for the boost, after a year or so of use I plugged them in at my desk in the office. Came in monday to a broken ear piece.
SuppaDev
2020-01-27T19:00:00
I have had these headphones for a year and I try and tolerate them. While the speaker part of the headphones are really nice, the plastic parts that hold the circular discs creak whenever you move your head and the noise from that is really, really bad and distracts from the music. Not worth the money. I spent more to get more and I got less.
LoydJ7
2020-01-15T19:00:00
the sound is great but the material used to build this headphones is terrible. It literally justs cracks and it does look cheap.
afrsoul
2020-01-04T19:00:00
Bought for the sound quality, which I found excellent. Was extremely happy with the performance. Bought a case to protect them and always handled them carefully, as I do with all my stuff. For no reason one earpiece hanger broke. Tried to glue unsuccessfully with Loctite Plastic Process. Checked on YouTube and found this to be a common complaint. The second earpiece hanger broke shortly after. Serious design flaw that Sony is well aware of but hasn’t resolved.
jw14616
2020-01-02T19:00:00
I have had these for about 4 years now and I use then regularly without any issues whatsoever. I love them, but sadly the stitching on the padding has started to come loose so for Christmas my husband bought me the new, super pricey Sony WH 1000XM3 noise cancelling headphones. I had been drooling over them for months. I hated them! They didnt have mega bass and they're all touch, no buttons which really agitated me. So I took them back and saw they had an updated version of my old headphones. So now I have the MDR XB950N1 with mega bass, noise cancelling and buttons! Couldn't be happier.
Mrswifey
2019-12-02T19:00:00
i got it wayy back then when it was 250$ still considering it worth the money
JasonTodd
2019-11-12T19:00:00
I have had these headphones for many years and have no complaints. The sound quality is amazing, noise cancelling is sufficient, bass feature is useful for music and nice to turn off for podcasts. I absolutely love the control panel on the right ear, it's very intuitive and east to use and lets you skip forward, back, play, pause, and control volume. The bluetooth battery lasts weeks on a single charge, and I love that they can be converted to corded headphones for use on planes etc with the included cord, not to mention they are comfortable to wear even with glasses and stud earrings for hours at a time. Honestly unless you are in need of something in the highest tier of headphones, these will meet all of your needs no problem. Highly recommend these to anyone who wants an excellent quality set of headphones without breaking the bank.
PhairynRose
2019-10-28T20:00:00
I bought this used and I liked of how it look and when I first listen it had a great bass and the only thing that I did not like was of how it can break easily am being very careful of not breaking this.
edthebuyer
2019-10-20T20:00:00
They are not kidding about the 4hz-28khz frequency range, that gives off powerful low subwoofer bass tones, highly reccommend for any bassheads out there
AsianguyAndy
2019-10-09T20:00:00
Sound quality is very important to me, and these headphones really impressed me the moment I tried them on at the store and they still go above and beyond now. I also love all of the controls on the headphones. I don't even have to touch my phone or computer to skip/ pause music- which is definitely a plus at the gym or at work where I'm not technically supposed to be on my phone. But, I'm honestly shocked to read all of these other reviews about these headphones breaking easily. I've owned this exact pair for almost 3 years now and they have gone through it all. They've been shoved into the bottom of backpacks and suitcases when I'm traveling. They've fallen out of my hands when I'm just not paying attention or I'm in a hurry and they've slammed down onto the ground. I even managed to drench one side in water one time, but I let it dry out and all was well. I really don't take care of them as much as I should, but they aren't broken at all and have very minor scratches. My best advice to you would be to buy these headphones and don't drop them out the window 6 stories up onto concrete, and maybe don't take a hammer to them either. If the correct steps are taken, they will last a good amount of time.
merry402
2019-08-29T20:00:00
I have this headphones for 3 years. I used and abused then all the time and still using them on daily bases. With abusing I meant, I used them in the gym, dropped them more than 100 times, sweat, rain and they are still working and the battery is amazing. I still forget when is the last time I charged them.
Bo2001
2019-08-08T20:00:00
I bought them for my son to use at college. He had them 3 months and the plastic from the headband to the speaker broke.
CollegeMom
2019-08-05T20:00:00
I enjoyed using these until a few months in, they broke in the same place as the others. I was not expecting it to be so poorly constructed. This is not what I expected from Sony.
RocketJag
2019-07-21T20:00:00
I bought this headset as a birthday gift to myself. I fell in love with it, the comfortable ear-cushions and sound quality. Though I noticed crackling when the battery was losing charge, overall it worked well. But six months into the buy, I noticed the first issue. The plastic housing that connects the over-the-head band to the heavy earphones tends to crack along the metal star screws. It could be due to the plastic quality and the stress of the heavy earphones. I have used this headset very gently, almost all the time indoors. But, before the year was out, both sides cracked exactly along the fault line (screws). I taped it first but its too heavy for tape. I found it disappointing to find a Sony product to be this bad in quality, especially when you are paying a decent price for it.
Praths
2019-07-17T20:00:00
I went through two pairs and each one broke in different places; one at the screws above the cups/forks, and the other on the middle of the fork. I treat all my headsets very well. I never traveled with these, they sit on my desk on the same place every day, and go to my head to use them, that is all. My second pair I even babied more and they still broke! I would make sure to grab and expand them from the band instead of the cups from fear they would break again. I would try to be so gentle as if I was trying to defuse a bomb, but they still broke! What seems to happen is if the cups are ever angled just so every slightly it puts a lot of pressure on the lower plastics and they fracture and break over time. Even though the cups swivel they can only do so one direction which is a huge problem. The worst thing you can possibly do with these is slide the cup halfway over your ear towards the back of your head. I often do this to hear what someone is saying to me. Unfortunately the swivel does not support that direction. This small movement puts enough pressure that over time it will end up fracturing the plastics and breaking them. There are a few points with really small fracture points that can turn into many pieces, other locations like the forks holding the cup might be glueable.
CTS_AE
2019-06-30T20:00:00
These headphones have great sound quality for their price point. However, similar to the other customer reviews here, they broke at the plastic piece where the swivel joint for the head phone is. I am disappointed to not be able to recommend this product.
alex_30
2019-06-09T20:00:00
The brackets look to be metal and give it the appearance of strength and quality, however they are just panted plastic. The left ear piece broke after 1 year just putting them on. The warranty is 90 days and there is no replacement or return policy after that. Would not buy again.
izman
2019-05-17T20:00:00
The headphones broke on me in 2 weeks I'm not I'm not happy at all
Mr j.
2019-05-03T20:00:00
I've loved sony products for s long time so i i'm very so unhappy with these headphones. They have great sound but the hinges below the band brock twice. They are now glued and taped. I now have serious trust issues with sony headphones.
Leoparde L.
2019-04-08T20:00:00
I bought these headphones about two years ago and they were great! I got the blue colored pair which looked amazing, felt comfortable, and sounded fantastic! But unfortunately, all of a sudden when opening them up (as to wear them) normally and put them on my head, they snapped/cracked at the hinge on one side, right outside the screw area. I was so shocked and disappointed. I can't believe I didn't listen or look at the reviews that were saying they break easily. I may have thought "oh that wouldn't happen to me, I'm a careful person", but somehow just in an instant, they broke on me. The sound still works, but I feel like it all may come breaking down if I put it on with plastic flying off. And I initially bought these out of all the options thinking these were the best ones for the price point... Hopefully something can be done.
haris95
2019-03-31T20:00:00
These headphones sound fabulous, but the structure of the hinges and swivels has failed and broken in several places, requiring tape and paperclips to hold them together, which is unfortunate. I see many others have had the same issue.
stevebsy
2019-02-28T19:00:00
I have bought this headset >one year ago, within weeks mic stopped working , after that i have used it very rarely , even then one side speaker casing is completely broken and the cushions are started peeling.
uvyuva
2019-02-27T19:00:00
These headphones are EXCELLENT, they sound great and are very comfortable. The only things that aren't good is build quality near the drivers and there's no velour options. I really wish there were velour replacement earpads, if there were velour I'd easily give this 5 stars.
Azurelos
2019-01-10T19:00:00
When I bought these headphones at the first two months it was great and i like it so much but after that the headphones won't charge and i cannot use the features of the headphones anymore.
Radwa
Best Headphones Ever!!!
By Nebulagray
So I was a little hesitant buying them because there were none on display in a store and not many reviews, but I bought them and decided to try them out. When I turned them on, I pressed my phone against the NFC device, and it instantly paired. When the sound played, I was in shock. They were above and beyond of what I expected and I had still not pushed the Bass Boost. When I pressed it, I was blown away. The sound was crisp and clear, and the bass hit well. The top band that goes on your he...
View full Review
Beats is nothing compared to these headphones
By DKCreamer
I'm so heartbroken, I live in South Africa and I bought these headphones last year. As many know we have a crime issue in our country. My headphones were stolen. Now it seems like nobody stocks them here! I'm so heartbroken they are so awesome! Is there any advice so I can grab a set I feel like I lost my favorite thing:(
Deep bass, without wires
It's just you, your music and your best beats
Set your pulse racing with vibrating bass. Powerful 1.57 in neodymium drivers combine with Beat Response Control and an Electro Bass Booster to reproduce the thump and thrill of club sound. And with built-in Bluetooth, you'll never need worry about wires getting in the way as you dance to your favorite tracks.
· Simplified Bluetooth connectivity with NFC One-touch
· 20 hours of battery life
· Extra Bass for club-like sound
· Beat Response Control reduces heavy bass distortion
· Swivel ear cups for easy portability
Intense bass
Feel thumping dancefloor beats from a large, powerful driver.
One-touch listening
Use NFC to make a quick connection, then stream your favorite tracks via Bluetooth.
Wide frequency response
Hear low subs and soaring vocals with an extended range of sound.2
Powerful, punchy sound
Step up to punchy, resonating rhythms. Feel more depth and clarity with an Electro Bass Booster that recreates the thumping beats in your favorite dance music.
Electro Bass Booster
This battery-powered enhancer increases low-frequency sound using Digital Signal Processing to give a multi-sensory listening experience.
Let the beat rock
Beat Response Control uses sculpted air vents for clean, undistorted bass. These vents optimize low frequency airflow to accurately reproduce deep rhythms and beats.
Drive your music
A large 1.57 in driver with a high energy neodymium magnet perfectly balances power and precision, from thumping kick drums to wailing guitar solos.
Go deeper
With a low end of 3 Hz, these headphones reproduce pounding sub-bass rhythms.
Power the bass
An OFC voice coil provides high power handling of 1000 mW for continuously punchy bass.
Total listening freedom
Link up wirelessly with your music player, smartphone, tablet or dock. With Bluetooth, you can listen to your latest tracks without having to worry about cables.
Connect in an instant
Make a quick wireless connection in seconds with one-touch NFC.
Reliable wireless range
Stay smoothly connected up to 32 feet away.
Up to 20 hours of battery life
Listen all day long with Bluetooth on.3
Smartphone-friendly
Stay in touch while listening to music. The one-button control on your headphones lets you take hands-free calls, as well as skip music tracks and change volume.
Complete comfort
Wear for hours on end with plush, around-the-ear styling
Designed to sound good, look good and feel good. These dance ready headphones sport a metal headband with a soft head cushion and around-the-ear pads for all day, all night listening. You'll enjoy a snug, comfortable fit, wherever your music takes you.
Pressure-relieving earpads
Stay comfortable with ultra-thick earpads that seal in sound. Pressure-relieving cushions shape perfectly around your ears, keeping music in and distractions out.
Pack and go
Take your music anywhere. A sliding metal headband and swivel folding earcups make it easy to store your headphones in a suitcase or bag.
Connect by cable
Use the supplied audio cord to listen without Bluetooth.
Quick power boost
Keep your headphones powered up using the supplied micro USB port and cable.
Electro Bass Booster for club-like beats
Feel your headphones throbbing with deep, club-like bass. The Electro Bass Booster is a powered bass enhancer that increases low-frequency sound using Digital Signal Processing. Driven by the rechargeable battery in the headphones, this technology provides more of a multi-sensory, deep bass experience than conventional bass boost enhancers. You can turn Electro Bass Booster on and off, depending on the music you are listening to.
Tight bass with Beat Response Control
Beat Response Control technology delivers tight, deep bass response, making it perfect for low-end focused music styles. An air vent maximizes airflow within the low frequency range, optimizing the efficiency of the diaphragm to enable more accurate reproduction of bass rhythms.
Advanced Direct Vibe Structure for balanced bass
The headphones' Advanced Direct Vibe Structure ensures you'll be able to enjoy balanced bass response - whatever your musical style. Each ear cup contains two flexible diaphragms, front and rear, that are tightly sealed to isolate your music's bass signatures for a smooth, resonating low-end response.
Dynamic Neodymium drivers deliver precise sound
Lightweight 1.57 in dynamic Neodymium driver units enable the headphones to deliver a punchy, rhythmic response to even the most demanding track. Combined with a highly sensitive diaphragm, you'll be able to turn the headphones up louder and still enjoy clear, precise audio across the spectrum.
Wide frequency response for a full range of sound
The wideband frequency range-spanning 3 Hz to 28 kHz-is designed for today's bass-heavy music. The 3 Hz low end of the frequency range picks up every powerful sub-bass note, while at the 28 kHz high-end, you'll be able to enjoy vocal melodies in outstanding clarity. Passive operation only; 20 Hz to 20 kHz A2DP
High sensitivity for a loud, clear sound
With a high sensitivity of 102 dB/mW, these headphones are highly efficient in converting electricity into acoustic signals. This means you'll hear a louder sound across the entire audio spectrum (compared to less sensitive headphones) when listening to music through the same source and at the same volume level.
Easy wireless streaming with Bluetooth
Based on radio waves, Bluetooth technology allows you to make a quick, short-range wireless connection that won't be interrupted by objects in the signal path. Once paired, you're free to stream all of your favorite music from your smartphone or tablet to your headphones.
One-touch listening to play instant music
NFC (Near Field Communication) technology removes the need for wired connections and complex setup sequences. Simply touch your NFC-enabled smartphone or other device to the on-body N-mark and start your music. No NFC? No problem. You can also pair the devices manually in Bluetooth settings. See compatible devices
One button control of smartphone calls
Stay in touch while listening to music. The one-button control on your headphones lets you take hands-free calls whenever they come through on your Android smartphone or iPhone. You can also skip music tracks with a flick of your finger and switch easily between songs and calls with no need to remove your headphones.
Pressure-relieving earpads seal in sound
The oval earpad design with pressure-relieving cushions has been engineered to match the shape of your ears, ensuring a secure fit with minimal sound leakage. Ultra thick earpads with seamless 3D sewing seal in sound, reflecting acoustics back towards your ears. As a result, you'll hear more of your music with less outside interference and maximum bass signatures.
Swivel folding design makes travel easy
The perfect pairing for whose who live life on the go. The sliding metal headband and swivel folding design makes it easy to store your headphones when not in use or while traveling. The earcups swivel flat to allow easy packing in a suitcase or for slipping into a bag.