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The Sony WH-1000XM5 headphones use advanced noise cancellation technology with two processors controlling eight microphones. It also features an Auto Noise Canceling Optimizer that automatically optimizes noise canceling based on your wearing conditions and environment.
The Sony WH-1000XM5 headphones support High-Resolution Audio and High-Resolution Audio Wireless, thanks to Sony's industry-adopted audio coding technology, LDAC. This technology transmits approximately three times more data than conventional Bluetooth audio, delivering exceptional High-Resolution Audio quality.
The Sony WH-1000XM5 headphones feature Precise Voice Pickup Technology and advanced audio signal processing for crystal clear hands-free calling. Four beamforming microphones are calibrated to pick up your voice, ensuring clear communication even in noisy situations.
The Sony WH-1000XM5 headphones are equipped with Speak-to-Chat and voice control features. You can simply say 'OK Google' or 'Alexa' to activate your preferred voice assistant.
The Sony WH-1000XM5 headphones come with a collapsible case for easy storage and a portable wireless charger for on-the-go convenience.
Review Summary
2026-03-06T19:00:00
he Sony WH?1000XM5 (WH-1000XM5) are premium wireless headphones offering industry-leading noise cancellation, high-resolution sound quality, and strong comfort for everyday use such as travel, work, gym, and entertainment. This version is identical to the standard model but comes with a soft carrying case instead of a hard case. Key highlights include advanced noise cancellation with eight microphones, 30-hour battery life with quick charging, clear call quality using AI voice pickup, and multipoint Bluetooth connection for two devices. The headphones also provide soft-fit leather ear pads for long-term comfort, plus smart features through the **Sony | Sound Connect app, such as adaptive sound control, customizable EQ, and voice assistant support.
Sheriffu

2026-03-01T19:00:00
Works well and great sound. Would recommend. ?zzzzzz
FTSk54

2026-03-01T19:00:00
I feel headache and nausea after 10 minutes use and I cannot even return the product cause sony thailand do not accept it.
Jn22

2026-02-25T19:00:00
Bought mine August 2024. I work from home, so I thought these would be excellent to block out some noise. I got a year and a half out of them before they broke. Pros: Noise-cancelling technology, weight, sound, clamping pressure. Cons: Six months before my extended warranty expired, my headset snapped. If you look at the extendable arms, there is a horizontal line where the ear cup can swivel. Just under this line is a piece of angled plastic (with the Sony name printed on it) that connects to the cup itself. This bit is where my product broke. All I was doing was taking them off my head like a normal person. Two hands, slightly open them, and take them off. I have a small head, so I am on the smallest adjustment of the headset, and they don't need to open far for them to come on and off. I heard a snap as I took them off, only to be met with a nasty crack that destroyed the ear clamping potential. The sound was still working fine, but the product had instantly become useless with the snap. I sent in a support email with a picture of the snap. I was told: "Kindly note that this is considered a physical damage that voids the warranty terms and conditions. Therefore, we can only proceed with a chargeable service." This is a physical issue with the design. With enough time and pressure, that angled piece of plastic has a hard time dealing with normal daily stress, and ends up snapping. I know this after visiting several forums, seeing my EXACT same crack on many other customer headsets. I don't actually travel with this headset at all, since I work from home. This headset is taken off, and set into its case on my side table each and every day. It lives a very boring life. I don't take it off with one hand and slap it around like a pool noodle. I thought I'd have a better experience with support, but the response I received only reinforced every negative comment about Sony in the forums over this same structural problem. It's quite disheartening to see so many others with my same issue. It's irritating that this isn't classified as a known issue, either. I didn't even get two years with these things. On top of that, I had swapped from Bose TO Sony for noise-cancelling. This product is far too expensive and lacks the structural integrity of daily use for me to want to purchase from this line or brand again.
MailannaW

2026-02-21T19:00:00
Headphone broke on hinge, customer support was no help and after further research saw that these headphones have the same issues with the hinges, sad to have to write a bad review of a sony product as i expected higher quality.
Blaket43

2026-02-20T19:00:00
The headpiece slips down but the quality is immaculate
Jacksrus

2026-02-19T19:00:00
Once you get used to connecting them via bluetooth, they work fine. A lot of features to get used to. Never owned headphones before so not able to compare them. I do find them a little uncomfortable to wear as I have spectacles.
pmm10

2026-02-18T19:00:00
I bought this earphones two weeks ago before I travel to the Caribbean, I just love it.i have just use it during my flight. Best noice cancellation. Perfect sound and long lasting battery life.
Iyule M.

2026-02-17T19:00:00
Perform even better than expected. Light, amazing ANC. Brilliant buy.
The C.

2026-02-17T19:00:00
I brought the Bose ultra NC to try, I had the wh-1000xm5 before but wanted to try something different. The Sony is 100% better so I took the Bose back and got the Sony again????
Djbimage

2026-02-13T19:00:00
I bought these headphones in October of 2024. The left hinge broke in April of 2025. I got it fixed through the official repair center that Sony offers and paid 90 dollars. When I got it back from the repair center, it randomly started turning off while in use. In February of 2026 the same hinge on the same side breaks again. Its not like I'm being rough wuth my headphones. I am very careful with them. If they're so expensive, why do they break so easily? This seems to be a common issue with many people as well. This issue should definitely be addressed.
Florangel

2026-02-10T19:00:00
Quite happy with the product and enjoying the music with such headphone
Jeff013

2026-02-09T19:00:00
I bought based on the Wirecutter review. First off: Sound quality and noise cancellation: excellent. So why 2 stars? Everything else about these is extremely frustrating. Can't use while charging. Unintuitive and confusing buttons to turn on, connect to bluetooth, and adjust noise cancellation - after year, I still don't know how to use them (I gave up long ago). "Smart features" are very dumb and auto-enabled: I clear my throat at my desk and music pauses. My default use is plugged in with a wire, no noise cancellation, because the UX of these is so frustrating and continues to frustrate me a year later. Perhaps someone who enjoys tinkering with smart features in an app would enjoy these, but they've been the most frustrating experience I've ever had with headphones and I regret not returning them after getting them.
frustrateduser123

2026-02-09T19:00:00
I bought these headphones about a month ago and I have zero complaints. Audio is near perfect with noise cancellation being the best I have ever tried. Transparency mode is good and comfortability is also super. Overall these are fantastic headphones and well rounded with only one room for improvement: the physical design. Still portable in their case but foldability would be ideal on noise cancelling headphones meant for portability.
LP18

2026-02-08T19:00:00
Sounds fine. Not the best noise canceling. if you are trying to make calls, don't buy these - the microphone does not function at all. the automatic turn off stopped working and battery power time shortened about six months in so they die constantly if you don't remember to turn them off immediately.
emeb

2026-02-07T19:00:00
Do not buy these headphones. They end up snapping where the earcup meats the headband. Look online for the amount of people that have had this issue with this model. What already expensive headphones Sony charge you to fix them apparently instead of admitting fault and doing a recall.
Drew13

2026-02-01T19:00:00
I bought this 6 months back and the ear cups broke near the rotating hinge. Its unusable now :(
K2subra

2026-02-01T19:00:00
I was very excited to buy the Sony headphones and the colour and the comfort was very good
Aj1212

2026-01-31T19:00:00
I found the headphones on EBay. They were a good price due to a damaged box but other than that in perfect condition. I bought them for a holiday in a few weeks. They were easy to set up and very comfortable especially as I wear glasses. The sound and noise cancelling are excellent. Really happy with my purchase
Brizzee

2026-01-31T19:00:00
I've been meaning to get this kind of headphones for a while now and I'm happy I did. When it does what I set it to, like if I want to have noise cancelling ON or if I'd rather have ambient noise, the experience itself is good. It's also nice to know that when I speak, the headphones can detect those and audio stops momentarily. I just wish the "auto switcher" or the way it detects when I'm moving would respect when I set it to either noise cancelling or ambient noise. There are times it randomly switches between the two, and it's a bit annoying to have to switch it back manually. But otherwise it's a really good product that I think will last me a few years.
Chie

2026-01-29T19:00:00
Great sound. Surprisingly not super loud at maximum volume but that's a good thing for my long term hearing. They are very big - I'd love to see a lower profile version.
Sc2027

2026-01-26T19:00:00
Bought these a few weeks ago now. Absolutely love them! So comfy and great noise cancelling in busy gyms.
Bobbie28372882

2026-01-24T19:00:00
Absolutely stunning headphones! The noise cancelling is on another level to my Sony 710s, whilst maintaining a crisp, rich sound quality. The new features (touch controls, conversation mode, etc) take a little getting used to, but are amazing once you do.
ALSD

2026-01-24T19:00:00
I brought these headphones on special offer in Costco, and I'm glad I did. They are amazing, great sound quality and battery life is good. Only downside I've really found is when using the multipoint connection, it sometimes drops out on one device if the other starts making a sound.
aaronb110

2026-01-23T19:00:00
These are hands-down the best headphones I have ever bought. I am a musician and music producer, so would say I have a sensitive ear to sound quality. The bass is superbly clean, and the trebles are so crisp, it's like sitting in a room watching a live performance of the artist. The touch screen functions are incredible - the entirety of the right flat side is a touch board! Volume, skipping a track, and more. I love the speak-to-chat function, where your music stops playing momentarily if you are talking, then has a gradual fade when you stop talking in so it doesn't jolt you. The Sound Connect App allows you to change the EQ in many different ways! So great. Call quality is very crisp; there is just the slightest static to the receiving end. The build and comfort is phenomenal - so soft, cushy, and secure. I got the Midnight Blue, and it looks like a designer pair of headphones! In love. Thank you so much, Sony!
flyawayhome

2026-01-23T19:00:00
i switched from airpod 3 to these and the sound wuality is amazing however not to say the noice cancelling is bad but from what everyone was saying i would expect to hear nothing when i turned it on but its still every good.
Aradb22

2026-01-23T19:00:00
After buying them I've read reviews telling me that they're very fragile and may break with no chance of replacement or refund
Bryyzzy

2026-01-22T19:00:00
Really happy with it had it for a while now and never let me down.
Kai852

2026-01-22T19:00:00
I bought this in 2024 and have no any complaints. Sound is awesome and the best part is, of course, the ANC. Headphone is lightweight so I never had any problems with wearing it continuously for 4-5 hours at my work. Battery backup is also awesome.
Dhaubanjar

2026-01-20T19:00:00
This is the first product i have. Nice and quality product
Cyrus83

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Browse our FAQ
Bluetooth Specification Version 5.2
32.81' (83.33cm)
2.4 GHz band (2.4000-2.4835 GHz)
A2DP, AVRCP, HFP, HSP
SBC, AAC, LDAC
SCMS-T
3.94' (120cm) (Approx.)
Single-sided (detachable)
11.82" (30cm)
4 Hz-40,000 Hz (JEITA)
Active Operation: 4 Hz-40,000 Hz
Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)
20 Hz-40,000 Hz (LDAC 96 kHz Sampling 990 kbps)
Closed, dynamic
48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)
Stereo Mini Jack
Neodymium
Yes
Gold-plated L-shaped stereo mini plug
102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)
Touch Sensor
Over Ear
Yes
Yes
Yes
Auto NC Optimizer
Yes
Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF) (Continuous communication time)
Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF) (Continuous music playback time)
USB
Approx. 3.5 hrs
Required, included
Lithium-ion
Non-universal
1
Black
8.82 oz (250g) (Approx.)
192223224902 | 4548736132580 | 192223234314 | 192223284555 | 192223271234
| Models | SKU: SOWH1XM5BAK MFR: WH1000XM5/B AK $298.00 $398.00 Save:$100.00 (25%) In Stock | SKU: SOWH100XM6BK MFR: WH-1000XM6 / B K $398.00 $458.00 Save:$60.00 (13%) In Stock | SKU: SOWHCH720NBK MFR: WHCH720N/B-K $190.00 In Stock |
|---|---|---|---|
| Features | Microphone, Noise Canceling | Microphone, Noise Canceling | Microphone, Noise Canceling |
| Connection | Bluetooth or Wired | Bluetooth | Bluetooth |
| Earpiece Style | Over-Ear | Over-Ear | Over-Ear |
| Cup Style | Closed-back | Closed-back | Closed-back |
| Form Factor | Overhead Headband | Overhead Headband | Overhead Headband |
| Kit Style | With Power Bank | With Power Bank | With Power Bank |
Perfect gift
By Ragg
Highly recommended The sound is great and ANC is really good
Great product which ticks all my requirements
By sivgv88
Bought XM5 recently and so far very happy with it. Highlights are lightweight design and super-comfortable wear feel, top notch ANC, superb microphone quality. Also, the usability is great with touch panel on right earcup which features all needed controls. Highly recommended for anyone looking for top notch headphones. The only gripe is they cannot be folded compact unlike old XM4 or new XM6 but not a big deal for me.
Your World. Nothing Else.
The WH-1000XM5 headphones rewrite the rules for distraction-free listening. 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE - Extreme and Hi-Res audio support the WH-1000XM5 headphones provide awe-inspiring audio quality.
Extraordinary sound quality
Awe-inspiring audio quality delivered directly to you.
Crystal clear call quality
With Precise Voice Pickup Technology your calls come in crystal clear.
All day listening for the day ahead
Ultra-comfortable, lightweight design made for all day listening.
Industry-leading noise cancellation
From airplane noise to people's voices, our WH-1000XM5 wireless headphones with 8 microphones for noise cancellation keep out more high and mid frequency sounds than ever. And with the new Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
Multi Noise Sensor Technology
With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to the new Auto NC Optimizer, noise canceling performance is always and automatically optimized based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise processing
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Canceling Processor QN1. This unique combination of technology controls 8 microphones to deliver unprecedent noise canceling quality.
Newly designed driver
A new 30mm precision-engineered driver unit featuring a soft TPU (Thermoplastic Polyurethane) edge enhances noise canceling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material is light weight and the high rigidity dome improves sound clarity, especially in high frequency ranges.
Magnificent sound, engineered to perfection
The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimized circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Crystal Clear hands-free calling
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
4 microphones, focused on your voice
Equipped with 4 beamforming microphones, the WH-1000XM5 headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there's a lot of noise around.
Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound - handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognize and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops - a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Just say "OK Google" or "Alexa" to activate your preferred voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more. You can even control your headphones' features like noise cancellation with your voice listen to and interact with emails in Microsoft Outlook and join Microsoft Teams meetings using Google Assistant or Siri.
Multipoint Connection
For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You'll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Fast Pair
The WH-1000XM5 supports Google's helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound or checking their last known location in Google's Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day comfort with an elegant design
These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.
All day power and quick charging
With up to 30 hours of battery life, you'll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
Collapsible case saves space
Carry your headphones effortlessly in the redesigned case.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you'll enjoy a sound experience that's optimized for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs (sold sep.)
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV (sold sep.), your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Better for the environment
There's no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a 'Made to be Remade' philosophy that's more socially responsible. 99% of paper packaging, other than labels, is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
https://www.sony.com/electronics
800-942-7669