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Questions & Answers

FAQ

What is the battery life of the Sony WH-1000XM4 Wireless Over-the-Ear Noise Cancelling Headphones?

The Sony WH-1000XM4 Wireless Over-the-Ear Noise Cancelling Headphones offer up to 30 hours of battery life.

What is the function of the Smart Listening feature on the WH-1000XM4 headphones?

The Smart Listening feature on the WH-1000XM4 headphones adjusts the ambient sound to your activity to provide the best noise cancellation.

What is included in the bundle with the Sony WH-1000XM4 headphones?

The bundle includes the Sony WH-1000XM4 Wireless Over-the-Ear Noise Cancelling Headphones and the Energizer Ultimate QE10011PQ 10000mAh Qi Wireless Portable Power Bank.

What is the speak-to-chat feature on the WH-1000XM4 headphones?

The speak-to-chat feature on the WH-1000XM4 headphones allows you to carry on conversations hands-free, making them perfect for multitasking.

Shopper : Why Did You Choose This?MICHELLE W : Great sale price with extra perk of a powerful charging bank.KRISTIANTO L : Sale PriceAARON C : included free battery bankJUSTINE KAE P : It is cheaper than Bose Quietcomfort

Reviews about this item

Review Summary

2026-01-22T19:00:00

Rated 4 out of 5

Good product

I bought this product for a month. It is above an average product. The noise cancellation is above average as compared with Bose. I still can hear the engine on the plane. I have also used it for web meeting with wire connection. My own voice during the meeting was quite muffled which is not too good. Maybe I should use the ambient mode with the headphone turn on. Generally I am happy with the product.

chanykdcyk

2026-01-19T19:00:00

Rated 5 out of 5

Wh-1000xm4

I love it so much. Powerful sound. Good noise cancellation

Tortoisegong

2026-01-19T19:00:00

Rated 5 out of 5

amazing sound

Very happy with them. They sound amazing and feel very premium

XquisiteWig

2026-01-19T19:00:00

Rated 4 out of 5

Great headset

Good headset, lightweight. Clear music, cones with nice case.

Mpat123

2026-01-18T19:00:00

Rated 5 out of 5

Great Buy

Bought during a clearance/ closing down sale. Great buy of a very good product.

denot

2026-01-18T19:00:00

Rated 3 out of 5

Great sound poor software

Hardware is nice. Soft plush leather ear cups comfortable and great sound. App , blue tooth connectivity not so much

Inorod

2026-01-18T19:00:00

Rated 5 out of 5

Fabulous

This is my second pair. I bought a pair about 4 years ago and absolutely adore them... Total gamechanger. I unfortunately lost them and nothing completes with these!

Rubytalulla

2026-01-18T19:00:00

Rated 5 out of 5

My Favorite Purchase Ever!!

these are genuinely the best purchase i have ever made. as a college student, the noise cancelling is amazing for drowning out unwanted noise while studying or even just for a kitchen dance party. they have superior sound quality and i love them so dearly!

ocean127

2026-01-17T19:00:00

Rated 5 out of 5

Great headphones

Excellent headphones. I treated myself to a pair of xm4's they are really worth the money. Great noise cancelling brilliant sound. Makes listening to music so much better. I'm really happy with my purchase.

Dan05

2026-01-16T19:00:00

Rated 5 out of 5

Excellent sound quality.

I recently purchased these headphones. The sound quality is amazing and the features are easy to use. Definitely recommend these for anyone.

Dee 4.

2026-01-15T19:00:00

Rated 5 out of 5

Excellent headphones

Love the sound of them and the noice cancel. Would recommend theses

Lche

2026-01-11T19:00:00

Rated 5 out of 5

Great overall features especially the ANC

I bought this a month ago and im so happy that it lived up to my expectations

Cerilyn

2026-01-11T19:00:00

Rated 4 out of 5

Sound quality feedback

Happy with the bass was impactful. But disappointed with the Sound Connect App as there was no customization for bass only a general loudness level for bass. Would prefer to have the same function ad on XM6. Mid range was ok but high pitch was rather weak need to compensate by lowering the bass and turn up the volume to boost the high pitch.

Birdman128

2026-01-10T19:00:00

Rated 1 out of 5

Does not work while using power tools

Doesn't work while using power tools? which is the reason i purchased them. Even tried adjusting the setting with the app.

Hahgsbjsk

2026-01-10T19:00:00

Rated 5 out of 5

Sony Wireless headphones

I bought this a few years ago and I am so happy having and using them.

Bitange

2026-01-08T19:00:00

Rated 5 out of 5

Perfect, for me.

They were the best headphones before the XM5 & XM6 were brought into the fray, considering they fold and the XM5 doesn't, that imho makes these the second best headphones right now. The sound is perfect for me, the bass is not too heavy, the rest of the sonic detail is super clear. As with anything new vs old, I do covet the new ANC in the XM6 (and XM5 btw) as the ANC in the XM4 could be better, but it really isn't an issue when you pay less that £200 for them. I predict in 3 years, i'll swap them out for the foldable XM6 for a bargain price and still have a better product than some of the really expensive headphones available at that time.

jimbobaroonertron

2026-01-08T19:00:00

Rated 5 out of 5

Great headphones at this price!

I bought this 3 weeks ago and it is absolutely excellent, I was skeptical as these are around 4-5 years old but you really aren't missing much compared to the newer models, especially if on a budget! I have only charged these once and I have been using every day moderate use, ANC is fantastic and generally comfy to wear through the day

iiSR96

2026-01-07T19:00:00

Rated 4 out of 5

My opinions on WH-1000XM4 headphones

I bought this in November 2025 and the noise cancelling and audio quality is extremely good and I cannot barely hear anyone through them. However I do wished it had a better mic.

Baktengnugget

2026-01-07T19:00:00

Rated 5 out of 5

Excellent Headphones

So happy with this purchase. I thought my previous headset was good. I never knew there were headsets like these XM series. Excellent performance and sound. Love the features. The creators of this really thought about the users.

Von G.

2026-01-07T19:00:00

Rated 5 out of 5

Excellent Product that is difficult to improve on

I love this model even though there are newer versions. Bought 3 more units as gifts.

CT L.

2026-01-07T19:00:00

Rated 4 out of 5

seems ok

Can't free 3 month audible anywhere and suspect it's not true

st24

2026-01-06T19:00:00

Rated 5 out of 5

So far so good

So far so good Bought these before Christmas - no faults or issues at all so far - let's see how long they last! Happy to recommend at this price

Justino B.

2026-01-06T19:00:00

Rated 5 out of 5

All good.

Had headphones for a few weeks and I find them really good. Noise cancelling is very good compared to my old Sony headphones, sound quality is very good after just tweaking the bass. They are very comfortable to wear, light and seem pretty well made. Would buy again

Twelveboreshot

2026-01-05T19:00:00

Rated 2 out of 5

Headband too large, sound good, NC only OK

My main issue with these headphones is the adjustability. I don't have a particularly small head but even at the smallest possible headband size, the ear muffs are slightly too low. The padding at the top is also a little uncomfortable. Maybe these were designed for a man's head (I'm female). Sound quality is great when listening to music. However, whilst the noise cancelling is OK, I found it better with my previous BOSE headphones. Unfortunately due to the store policy I cannot return these for a different model or make so I'm stick with them. The useability of the features is good although a little tricky to work out at the beginning.

SarahC

2026-01-05T19:00:00

Rated 2 out of 5

Why would you do this.

I got these headphones for Christmas, and I'm extremely disappointed. The sound quality is good. The Battery life is great. The noise cancelling is superb. However, my biggest gripe is also it's biggest weakness. The touch controls. What the hell is that? My 70 dollar Raycons which I bought 3 years ago, have dedicated buttons for volume control and song skipping. I'm in a situation where I cannot access my phone for volume control, so I have to rely on the headphones to adjust the volume quickly. To go from max volume to the lowest with this stupid touch sensor takes about 10 entire seconds. Not only that, but I can't sleep with these due to the sensor. Putting it against anything makes it freakout and start doing random stuff. These are pretty good sounding headphones, but I would never try to use them in public due to how much this touch panel is either unresponsive, slow, or just generally clunky.

Zamenia

2026-01-03T19:00:00

Rated 5 out of 5

Fantastic headphones

Wonderful! Great that they have the adapter so they can be used on airplanes

Craftyjay

2026-01-03T19:00:00

Rated 5 out of 5

??????

These are by far may favorite headphones to the point I ordered a backup pair.

Bavant

2026-01-03T19:00:00

Rated 4 out of 5

Excellent Product

ANC Functionalities are good and multiple device pairing is working great. Battery duration is long and I can use this headset for long periods of time Only issues are the headset says that it has successfully paired with my phone but there is a delay before I can use it and I often mistaken the power button from the auxiliary button vice versa.

JAF P.

2026-01-02T19:00:00

Rated 5 out of 5

Just me and my thoughts...

I've used headphones for years but never have I had some as effective as the Sony Noise Cancelling ones - its as if I'm the only person around for miles - love them!

HeavenlyB

2026-01-02T19:00:00

Rated 5 out of 5

Fantastic set of headphones

Fantastic set of headphones. Good fit and very good noise cancelling feature. Very good sound features. Worth the extra money.

Gibson 3.

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Sony WH-1000XM4 Specifications

Battery

Battery

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  • Battery Charge Method

    USB

  • Battery Charge Time

    Approx. 3 Hours (Full charge)

  • Battery Life

    Continuous Music Playback Time with Internal Memory: Max. 30 hours (NC ON), Max. 38 hours (NC OFF)
    Waiting Time: Max. 30 hours (NC ON), Max. 200 hours (NC OFF)

Bluetooth

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  • Bluetooth Version

    Version 5.0

  • Effective Range

    Line of sight approx. 30' (10m)

  • Frequency Range

    2.4 GHz band (2.4000 - 2.4835 GHz)

  • Profile

    A2DP, AVRCP, HFP, HSP

  • Supported Audio Formats

    SBC, AAC, LDAC

  • Supported Content Protection

    SCMS-T

General

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  • Color

    Silver

  • Weight

    8.96 oz (254g)

Headphone

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  • Cord Length

    Headphone cable (approx. 3.94 ft, OFC strands, gold-plated stereo mini plug)

  • Cord Type

    Single-sided (detachable)

  • Diaphragm

    Aluminum coated LCP

  • Driver Unit

    1.57 ", dome type (CCAW Voice coil)

  • DSEE Extreme

    Yes

  • Frequency Response

    Active Operation: 4 Hz-40,000 Hz
    Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)/20 Hz-40,000 Hz (LDAC 96 kHz Sampling, 990 kbps)

  • Headphone Type

    Closed, dynamic

  • Magnet

    Neodymium

  • NFC

    Yes

  • Passive Operation

    Yes

  • Plug

    Gold-plated L-shaped stereo mini plug

  • Sensitivities (DB/MW)

    105 dB / mW (1 kHz) (when connecting via the headphone cable with the unit turned on), 101 dB / mW (1 kHz) (when connecting via the headphone cable with the unit turned off)

  • Wearing Style

    Circumaural

Noise Canceling

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  • Ambient Sound Mode

    Yes

  • Atmospheric Pressure Optimizing

    Yes

  • Noise Canceling On/Off Switch

    Yes

  • Personal NC Optimizer

    Yes

  • Quick Attention

    Yes

Portable Headphone Amplifier

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  • Volume Control

    Touch Sensor

Processor/Transmitter

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  • Inputs

    Stereo Mini Jack

  • UPC Code

    192223228566

About Sony WH-1000XM4

FEATURED REVIEWS

Great sound!

By Leogal

Bought this because it came highly recommended by my son

Excellent audio & ANC - perfect for remote working

By ryan

I upgraded from the Sony headphones XM2 to this version XM4. The active noise cancellation and audio quality is noticeably improved. I will be using them everyday for remote working for video calls and to help reduce background noise. The build quality is fantastic with a lighter weight design. I'm looking forward to using the multiple Bluetooth connections feature and appreciate the headphone settings cloud backups.

Under the banner of Sony, the WH-1000XM4 Wireless Over-the-Ear Noise Cancelling Headphones, bundled with the Energizer Ultimate QE10011PQ 10000mAh Qi Wireless Portable Power Bank, offer an unparalleled auditory experience. These headphones, finished in a sleek silver, are equipped with Sony's industry-leading intelligent noise cancellation technology. This feature ensures that you can immerse yourself in your favorite music or podcasts, free from the distractions of the outside world.

The premium sound quality of these headphones is designed to elevate your listening experience to new heights. With the ability to personalize and control every sound you hear, you can tailor your audio environment to your exact preferences.

The WH-1000XM4 headphones are not just about superior sound quality. They also offer up to 30 hours of battery life, ensuring you can enjoy your favorite tunes or catch up on your latest audiobook without worrying about running out of power. Plus, with quick charging capabilities, you can get back to your audio adventures in no time.

The headphones also feature an enhanced Smart Listening set, which adjusts the ambient sound to your activity for the best noise cancellation. This means you can enjoy your music at its best, whether you're working in a busy office or relaxing at home.

The bundle also includes the Energizer Ultimate QE10011PQ 10000mAh Qi Wireless Portable Power Bank. This powerful accessory ensures that your headphones are always ready to deliver the best sound experience, even on the go.

Finally, the headphones come with a speak-to-chat feature, allowing you to carry on conversations hands-free. This makes them perfect for those who need to stay connected, whether you're on a business call or catching up with friends.

In summary, the Sony WH-1000XM4 Wireless Over-the-Ear Noise Cancelling Headphones, bundled with the Energizer Ultimate QE10011PQ 10000mAh Qi Wireless Portable Power Bank, offer a premium, personalized listening experience, long-lasting battery life, and the convenience of hands-free conversations.

Sony WH-1000XM4 Features

  • Industry-leading noise cancellation
  • The technology behind the noise cancellation
  • Optimizing noise cancelling
  • Ambient Sound Control
  • Sound you can believe in
  • Wireless freedom, premium sound
  • Real-time restoration of all your compressed files
  • Adaptive Sound Control automatically adjusts to your location and behavior
  • For everyday convenience, just Speak-to-Chat
  • Headphones that react to you
  • Wear all day in total comfort
  • Quick Attention
  • All day power and quick charging
  • Clearer hands-free calling
  • Be smarter with Voice Assistant
  • Control at your fingertips
  • Multipoint connection
  • Sony | Headphones Connect app
  • Swivel foldable structure
  • Carry case with cable

Warranty Information

This product has a limited warranty of 12 months for parts and 3 months for labor.

Key Features

  • Immerse yourself in superior sound quality with these Sony wireless headphones.
  • Enjoy all-day comfort with the ergonomic design & plush earcups of these headphones.
  • Industry-leading noise cancellation ensures focus, blocking out distractions effectively.
  • Experience up to 30 hours of battery life for uninterrupted listening on the go.
  • Bluetooth connectivity offers seamless pairing with your devices for easy listening.
  • Take calls hands-free with the integrated microphone for crystal-clear communication.

What's in the box:

  • Sony WH-1000XM4 Headphones
  • USB Type-C Cable (20cm)
  • Audio Cable (Color Variation / 1.2m)
  • Carrying Case (Color Variation)
  • In-Flight Adapter
  • Sony 1 Year Limited Warranty
  • Bundle Includes:
  • Green Extreme 10000mAh Wireless Portable Charger