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The Sony WH-1000XM5 headphones use advanced noise cancellation technology with two processors controlling eight microphones. It also features an Auto Noise Canceling Optimizer that automatically optimizes noise canceling based on your wearing conditions and environment.
The Sony WH-1000XM5 headphones support High-Resolution Audio and High-Resolution Audio Wireless, thanks to Sony's industry-adopted audio coding technology, LDAC. This technology transmits approximately three times more data than conventional Bluetooth audio, delivering exceptional High-Resolution Audio quality.
The Sony WH-1000XM5 headphones feature Precise Voice Pickup Technology and advanced audio signal processing for crystal clear hands-free calling. Four beamforming microphones are calibrated to pick up your voice, ensuring clear communication even in noisy situations.
The Sony WH-1000XM5 headphones are equipped with Speak-to-Chat and voice control features. You can simply say 'OK Google' or 'Alexa' to activate your preferred voice assistant.
The Sony WH-1000XM5 headphones come with a collapsible case for easy storage and a portable wireless charger for on-the-go convenience.
Review Summary
2025-11-08T19:00:00
I bought at Sony Alpha Festival last month. V comfortable to wear. Can be a little hot after 20 mins. THe sound is amazing esp for watching movies on Netflix.
larryng

2025-11-07T19:00:00
The best of the best headphones at reasonable price
Andyph

2025-11-05T19:00:00
I moved over from Sennhieser based off review siting quality ANC and sound. These headphones are great, when they work. My orignial pair had to be repaied twice, within the 1 year gaurentee for similar issues. Sony provided a replacment when they failed for a 3rd time. The replacment headphones lasted 8 months before failing on a well documented popping issue with the ANC. Sent in for repair and Sony said I would need to pay for the repair. After a frustratrated email reply Sony carried out the repair free of charge. These headphone clearly have quality control and design issues that were not fixed in developmenent or manufacturing. For a premium headphone they arn't even very solid being prodomenmtly plastic and with no IP rating at all. Save your money and buy a brand like Sennhieser.
JJHF

2025-11-04T19:00:00
My son received these headphones (WH-1000XM5 as a gift last Xmas from his grandmother and within a year, the plastic connection broke from simple use. Despite having a "manufacturer warranty" , Sony has no interest in replacing or compensating him for a clearly subpar product. My daughter has the same headphones and the charging port melted. Yes - melted. So there is a trend here of poorly designed and supported product by Sony and based on this, I will never buy any Sony products due to the fact that the company doesn't stand behind their products. I gave my son my Sennheiser headphones and he is very happy with them. Much better headphones. So from one tech-heavy family to another - Don't buy Sony headphones!!!
Scorea

2025-11-03T19:00:00
I've had my WH-1000XM5 for a little shy of 1year I am having an issue with moisture getting into the headphones near the drivers and sensors. When I turn my head the sensor activates and turns off my music or hang up the phone. I've tried the steps Sony tech support suggested but nothing has fixed the problem. I use my headphones at work to drown out the loud machinery we use. Sound quality is excellent. Customizations are great. Phone calls tend to be clear and my voice tends to be low for person on the other side of my call. I do love these headphones but would be nice if I could keep the moisture out of driver & sensor area.
Rwcourt

2025-11-03T19:00:00
I've had this headphones for about a month. The headphone is beautifully designed and the sound sound quality is next to none. I love the touch and noise cancelling features. However, it leaks outside noise when you turn your head to the right.
KSam1

2025-11-03T19:00:00
Super quality, extremely comfortable and easy to get set up
Nick k.

2025-10-31T20:00:00
Great sound and all? quality is amazing :) but it's pads get dirty so quickly! ??
CTYL

2025-10-28T20:00:00
This is so light weight that easy to travel anywhere and work
Jac1234

2025-10-23T20:00:00
I am very pleased with my new headphones ! The sound quality is excellent. I also want say that these headphones do not have those horrible creaking noises you get with cheaper poor quality headphones when you move your head around, which is wonderful.
PeteePete

2025-10-20T20:00:00
A fabulous birthday present, the sound quality is fantastic
Sazbee

2025-10-17T20:00:00
The quality is awsome. I cant compare with another brand withi this proce range. This is the king
Zuhairi

2025-10-17T20:00:00
Comfortable with good sound quality and excellent noise cancelling. Would prefer that they folded smaller like Bose and had a hard case rather than the soft one provided. Good battery life. Paid £219 on Prime day so great value.
DMacE

2025-10-16T20:00:00
Headphones totally stopped working in a little over a year, Sony will not offer to repair or any support - they just told me to go find a headphone repair center. Google around, there are known problems with these and the software also sucks.
Cust123

2025-10-15T20:00:00
Noise cancelling is great, sound quality is decent once you've tweaked it with the EQ on the app. Headband is uncomfortable after about 30 mins and the hinges feel really delicate. Lots of users reporting quality issues with headband padding, too.
Aahsff

2025-10-15T20:00:00
Been meaning to go wireless for ages, glad I did, 'phones are comfortable to wear and sound quality excellent
ancient r.

2025-10-14T20:00:00
Comfortable to wear and great sound. Easy to set up.
Jimbo45

2025-10-14T20:00:00
I bought this month ago, im soo in love with all features!
Ateyn

2025-10-13T20:00:00
Very hot to use in Singapore. Although song quality and noise cancelation is good.
adewpk

2025-10-13T20:00:00
I've been a longtime, devoted Sony customer I own multiple Sony devices and have always trusted your products. That's why I was so excited (and willing to spend over $400) on these high-end headphones. Sadly, my excitement did not last long. Both sides of the headphones broke at the hinges under normal use. I attempted to get support and a replacement from Sony before trying any DIY fixes, but received no assistance or even a discount toward a new pair. Desperate to keep using them, I glued the broken parts back together. That seemed like a temporary fix but now, just two months later, the glue failed and the internal wiring has broken. The headphones are now completely unusable. I truly want to continue supporting Sony, but this has shaken my confidence. A product at this price point should not fail so quickly, and the lack of meaningful support is deeply disappointing. I'm now stuck without working headphones and questioning whether Sony is reliable anymore for premium audio gear. I hope you'll look at the attached photos and consider this as serious feedback on design durability and customer support. I'd welcome any help or resolution you can offer.
chef215

2025-10-12T20:00:00
Have not owned more than 7 months and one of the earmuff stems broke. Called for Warranty and they said not covered.
1aws1

2025-10-12T20:00:00
Noise cancelling is very good...spent hours adjusting the equalizer and still not satisfied with the sound..sound quality for the cost of the headphones is not great..
GC67

2025-10-11T20:00:00
The noise cancelling on these headphones is excellent, perfect for watching movies without any distractions. It really blocks out background noise, making the audio much more immersive. Highly recommended for movie lovers.
MJHC

2025-10-07T20:00:00
I am loving it so far. Using the XM5 for work meetings and personal listening.
Dennis75

2025-10-06T20:00:00
The sound quality is amazing, but i have severe allergic reaction on the material of the pads that i can't use it.
JIBV

2025-10-05T20:00:00
I bought it last month and it is great. It sounds very good.
Buknoy

2025-10-03T20:00:00
I bought this second hand off eBay prefect headphones absolutely amazing way better then my previous razer headphones
25TConway

2025-10-01T20:00:00
I just got my headphones today and although they were in another box with bubble wrap the box was beat up with a lot of black smudges like theses were used or returned. I waiting longer vs going to a store or amazon to get them directly from Sony to help ensure I got a great product. I was never able to reach a real person when I called customer service and the phone hung up on me multiple times. What a shame.
upset m.

2025-09-29T20:00:00
Underwhelming volume but has great noise cancelling
Nats1496

2025-09-29T20:00:00
ANC is great. Sound is crisp. Very comfortable to wear.
Lvws99

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Browse our FAQ
Bluetooth Specification Version 5.2
32.81' (83.33cm)
2.4 GHz band (2.4000-2.4835 GHz)
A2DP, AVRCP, HFP, HSP
SBC, AAC, LDAC
SCMS-T
3.94' (120cm) (Approx.)
Single-sided (detachable)
11.82" (30cm)
4 Hz-40,000 Hz (JEITA)
Active Operation: 4 Hz-40,000 Hz
Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)
20 Hz-40,000 Hz (LDAC 96 kHz Sampling 990 kbps)
Closed, dynamic
48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)
Stereo Mini Jack
Neodymium
Yes
Gold-plated L-shaped stereo mini plug
102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)
Touch Sensor
Over Ear
Yes
Yes
Yes
Auto NC Optimizer
Yes
Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF) (Continuous communication time)
Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF) (Continuous music playback time)
USB
Approx. 3.5 hrs
Required, included
Lithium-ion
Non-universal
1
Black
8.82 oz (250g) (Approx.)
192223224902, 192223271234, 192223234314, 4548736132580, 192223284555
| Models | SKU: SOWH1XM5BAK MFR: WH1000XM5/B AK $248.00 $398.00 Save:$150.00 (38%) In Stock | SKU: SOWH10XM4BAK MFR: WH1000XM4/B AK $368.00 In Stock | SKU: SOWH100XM6BK MFR: WH-1000XM6 / B K $428.00 $458.00 Save:$30.00 (7%) In Stock |
|---|---|---|---|
| Features | Microphone, Noise Canceling | Microphone, Noise Canceling | Microphone, Noise Canceling |
| Connection | Bluetooth or Wired | Bluetooth or Wired | Bluetooth |
| Earpiece Style | Over-Ear | Over-Ear | Over-Ear |
| Cup Style | Closed-back | Closed-back | Closed-back |
| Form Factor | Overhead Headband | Overhead Headband | Overhead Headband |
| Kit Style | With Power Bank | With Power Bank | With Power Bank |
Simply the Best
By LightFoot
The product arrived in what appears to be planet friendly packaging, certainly no plastic on the outside or packaging. The Reference Guide included requires an electron microscope to read. The Help Guide is an essential download for Seniors like me. I was up and running within seconds listening to music from my tablet. From new, all you need to know is hold down the power button for 2 seconds. Once connected it takes you to the Sony Headphones Connect App in the Store. Registering the prod...
View full Review
Amazing!
By Kloud6
These headphones have exceeded my expectations! These are light and comfortable. Easy to set up by Bluetooth or plugging in. They charge quickly and work so well that my husband had trouble using them to talk to clients because it was weird hearing himself. I did accidentally hit the subtle buttons a few times and the matte finish show fingerprints easier then I'd like but over these are amazing! My mom's begging to use them on her overseas trip.
Your World. Nothing Else.
The WH-1000XM5 headphones rewrite the rules for distraction-free listening. 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE - Extreme and Hi-Res audio support the WH-1000XM5 headphones provide awe-inspiring audio quality.
Extraordinary sound quality
Awe-inspiring audio quality delivered directly to you.
Crystal clear call quality
With Precise Voice Pickup Technology your calls come in crystal clear.
All day listening for the day ahead
Ultra-comfortable, lightweight design made for all day listening.
Industry-leading noise cancellation
From airplane noise to people's voices, our WH-1000XM5 wireless headphones with 8 microphones for noise cancellation keep out more high and mid frequency sounds than ever. And with the new Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
Multi Noise Sensor Technology
With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to the new Auto NC Optimizer, noise canceling performance is always and automatically optimized based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise processing
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Canceling Processor QN1. This unique combination of technology controls 8 microphones to deliver unprecedent noise canceling quality.
Newly designed driver
A new 30mm precision-engineered driver unit featuring a soft TPU (Thermoplastic Polyurethane) edge enhances noise canceling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material is light weight and the high rigidity dome improves sound clarity, especially in high frequency ranges.
Magnificent sound, engineered to perfection
The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimized circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Crystal Clear hands-free calling
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
4 microphones, focused on your voice
Equipped with 4 beamforming microphones, the WH-1000XM5 headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there's a lot of noise around.
Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound - handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognize and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops - a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Just say "OK Google" or "Alexa" to activate your preferred voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more. You can even control your headphones' features like noise cancellation with your voice listen to and interact with emails in Microsoft Outlook and join Microsoft Teams meetings using Google Assistant or Siri.
Multipoint Connection
For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You'll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Fast Pair
The WH-1000XM5 supports Google's helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound or checking their last known location in Google's Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day comfort with an elegant design
These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.
All day power and quick charging
With up to 30 hours of battery life, you'll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
Collapsible case saves space
Carry your headphones effortlessly in the redesigned case.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you'll enjoy a sound experience that's optimized for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs (sold sep.)
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV (sold sep.), your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Better for the environment
There's no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a 'Made to be Remade' philosophy that's more socially responsible. 99% of paper packaging, other than labels, is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
https://www.sony.com/electronics
800-942-7669