Name: Sony WH-1000XM5 The Best Wireless Noise Canceling Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Black, With Portable Wireless Charger
Brand: Sony
SKU: SOWH1XM5BAK
Price: 398.00 USD
Availability: InStock
Rating: 4.4 (2170 reviews)

Sony WH-1000XM5 The Best Wireless Noise Canceling Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Black, With Portable Wireless Charger

Sony WH-1000XM5

Sony

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Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black

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Sony WH-1000XM5 Wireless Noise Cancelling Headphones, Black w/ Wireless Charger

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Audio

Headphones & Earphones

Wireless Headphones

Sony Wireless Headphones

Sony WH-1000XM5 

Experience the Sony WH-1000XM5 Wireless Headphones with superior noise cancellation & crystal-clear audio. Up to 32hr battery. Shop now and enjoy ultimate comfort!

Your World. Nothing Else.The WH-1000XM5 headphones rewrite the rules for distraction-free listening. 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE - Extreme and Hi-Res audio support the WH-1000XM5 headphones provide awe-inspiring audio quality.Extraordinary sound qualityAwe-inspiring audio quality delivered directly to you.Crystal clear call qualityWith Precise Voice Pickup Technology your calls come in crystal clear.All day listening for the day aheadUltra-comfortable, lightweight design made for all day listening.Industry-leading noise cancellationFrom airplane noise to people's voices, our WH-1000XM5 wireless headphones with 8 microphones for noise cancellation keep out more high and mid frequency sounds than ever. And with the new Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.Multi Noise Sensor TechnologyWith 8 total microphones, these headphones are our biggest step forward in noise canceling technology. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to the new Auto NC Optimizer, noise canceling performance is always and automatically optimized based on wearing conditions and external environmental factors such as atmospheric pressure.Incomparable noise processingSpecially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Canceling Processor QN1. This unique combination of technology controls 8 microphones to deliver unprecedent noise canceling quality.Newly designed driverA new 30mm precision-engineered driver unit featuring a soft TPU (Thermoplastic Polyurethane) edge enhances noise canceling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material is light weight and the high rigidity dome improves sound clarity, especially in high frequency ranges.Magnificent sound, engineered to perfectionThe light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimized circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.High-Resolution Audio with and without wiresThe WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth audio for exceptional High-Resolution Audio quality.Real-time restoration of all your compressed filesUsing Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.Crystal Clear hands-free callingWith Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.4 microphones, focused on your voiceEquipped with 4 beamforming microphones, the WH-1000XM5 headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there's a lot of noise around.Speak-to-ChatAs soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound - handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognize and react to your voice. Once your chat is over, your music starts playing again automatically.Instant pause. Instant play.Just take the headphones off and the music stops - a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.Control with your voiceJust say "OK Google" or "Alexa" to activate your preferred voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more. You can even control your headphones' features like noise cancellation with your voice listen to and interact with emails in Microsoft Outlook and join Microsoft Teams meetings using Google Assistant or Siri.Multipoint ConnectionFor total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You'll also be able to quickly switch your headphones to either of the two devices at the touch of a button.Fast PairThe WH-1000XM5 supports Google's helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound or checking their last known location in Google's Find My Device app on your smartphone.Easy pairing with your computerSwift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.All day comfort with an elegant designThese lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.All day power and quick chargingWith up to 30 hours of battery life, you'll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.Collapsible case saves spaceCarry your headphones effortlessly in the redesigned case.So immersive. So real.Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.360 Spatial Sound PersonalizerWith the Sony | 360 Spatial Sound Personalizer app, you'll enjoy a sound experience that's optimized for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs (sold sep.)Dolby Atmos ExperienceWith a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV (sold sep.), your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.Better for the environmentThere's no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a 'Made to be Remade' philosophy that's more socially responsible. 99% of paper packaging, other than labels, is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

Really enjoyed the built and sound quality! Top notch!

Amazing craftsmanship and sound quality

The headphones are?okay. I mean sound quality is good but at $400 it should be.

Out of the box I wasn't very impressed. I felt I could've been more satisfied if I returned them and tried a different model or brand, but I didn't for some reason. 

The main reason I bought a pair of $400 headphones was for the best ANC. These were good but I felt like no matter the adjustments available, the headband did not suit my head. Which is odd because my head is pretty average if not a bit on the wide side. Perhaps they were not engineered with female heads in mind..? So the ANC barely did anything for me and maybe even got progressively worse over time. I also didn't like that there's only two modes, transparency and ANC. 

Out of the box the speaker parts were touch sensitive which was annoying so I turned that off.

These are absolutely not for workouts or hot weather. Sweat/ condensation builds up in the speaker parts and they got in the way for some overhead movements. 

All of that aside, I would've kept wearing them anyway. Except for the fact that I've owned two models in the past two years. They keep breaking in the same spot! 

Im extremely careful with all my stuff and maintain them well. So when my first pair broke I was surprised. 
I opened a repair case with Sony about them and the service was fantastic. I was quickly sent a new pair in exchange for my old one, free of charge.

Then, a year later when my second pair broke (again, in the same spot!!) I reached out to Sony assuming I would receive the same service because this has got to be a design flaw. However, Sony is now charging $99 (excluding shipping) every time they break due to their own design flaw. It's basically a $99 yearly subscription to maintain my $400 headphones. I heavily rely on headphones in every day life so it really is upsetting to either have to pay $400 for another pair of headphones or pay $109 to have mine sent away to a third party company for them to break again soon. 

So if you're somehow more careful than me, have a bigger head than me, and/or can afford a $99+ yearly repair fee then these could be for you.

Might be great for you but were not it for me.

I got these headphones about six months ago. There is a crack In the headband. I did not drop them or misuse them. Try to use the warranty on them however apparently it's not for the headband. They feel cheaply made. The headband also does not lock in place when adjusting the size. I wish sony cared more about the quality of their products.

Headband is very cheaply made. $100 to repair

The noise cancellation is excellent, I'm always amazed when I put them on, and the background noise disappears. I mostly use them in the office when I need to focus.

The sound of silence

I've had Sony headphones since I was a child and had no issues with them

Excellent purchase

Nothing but constant issues since I bought them and even after having them replaced. The notorious hinge issue finally happened to me as well. I wish I never purchased them and they are definitely overrated.

Horrible

Please don't buy these without reading the 1 star reviews! I paid $400 dollars and $50+ for the warranty which was worthless! The headband hinge separates from the ear pad, and of course it's not covered by the warranty! If you look at other reviews on this site and others you will see the same thing has happened over and over. Don't bother calling their support line, it won't do any good! Very disappointed in Sony, and will never but another Sony product!

Buyer Beware!

Bought 2 pair, neither stay connected when fully charged. Mowing the lawn, phone in pocket, headphones disconnect/reconnect several times. Poor purchase.

$600, down the drain.

I didn't like the feeling of the strap over the top. I felt like the band should be wider perhaps. The sound quality is unparalleled however the noise cancellation interferes with my balance and makes me feel dizzy.

Sound quality is great, comfort is desired.

Had these for a year and a half, and the right ear has suddenly stopped playing sound. The touch gestures still work but no sound. Generally the headphones have been good, although the build is definitely flimsy. Also the headband can be uncomfortable after long use

Right ear doesn't play sound

I've had these for about a year now. The sound is AMAZING but they kept shutting off and recently they just fell apart??? I mean literally. I go to put them on and one ear piece falls out of the head piece part. Come to find out I wasn't the only one so I contacted support. The only solution they gave me was to spend 100 dollars go get it fixed. 400 dollar headphones and you don't cover physical damage that seems to be on the manufacturers part??? You can't be serious. Save the money and don't buy them. They're not worth it because now they're just sitting there unusable. Money down the drain

Not worth it.

Just started to use them - very comfortable and souns quality impressive

Very good

Súper contento con estos audífonos...calidad excelente en todos los sentidos.

Excelente audífonos!

Worth every penny. I bought those for my husband birthday present and he loved them

Great headphones so far

Really good sound quality + comfortable headset & I like the battery time

Sound & Comfort

Great sound quality and super noise cancelling feature especially when us ing on London's Jubilee underground train

Amazing headphones

Physical quality is very bad. Disappointed. And i send to sony service center for repair. But they ask 96 pounds for charges. I don't know. So iam not satisfied

Physical quality

This item was purchased as a gift, and within a year, while under warranty, the band connecting to the earpiece tore after normal usage, just being taken off my head. I called customer service several times to have the item repaired or replaced due to the item being defective, and after a frustrating experience dealing with customer service, they finally emailed me a link to send images of the damage to determine whether it can be replaced or repaired under warranty. After sending the images, I never heard anything back, and had to call them back and go through the same hoops to be told simply that "physical damage is not covered by their limited warranty" without any sort of in depth explanation. To add insult to injury, their only offers the remedy the situation was either having the headband tear repaired for a price of $100, which is already a sizeable amount compared to the price of the item, or a 15-20% discount off of buying a new one, both options I consider lackluster. By all means I do not recommend buying this item, it will not last even a year, and they will not honor their warranty.

Item broke within a year, bogus warranty

A good pair of headphones better if you get in a sale as I never found the sound or the fit particularly good but good enough for short term listening not worth the price tag mostly hype

Good sound

Brilliant sound and noise cancellation. I do miss the voice which the MX5 had. I also find that the case is very bulky. Please provide a soft case option.

Great Headphones

clearly, the hinges are a design fault.
something sony must have been absolutely aware of even before launching this product.
instead, through the magic of corporate gaslighting, suddenly at least 60% of their customer base owning this product, out of the blue, decided to use this headset to hammer nails into walls. this experience does not, in the least fill me with confidence to buy anything sony ever again.

I cannot give a zero-star marking

The sound itself is 10/10 But swivel hinge came off during warranty period and Sony refused to honour the warranty and want to charge me £92 to change the hinge. Sony is chalking it off as "physical damage" and won't honour the warranty. I have done some research online and there are hundreds of same on Reddit and other sites that there is a design flaw with the hinge and Sony won't acknowledge and honour the warranty. Hundreds of people with same comments that there hinge came off with light use and Sony won't honour the warranty. I saw today that the New model x6 is out, I'm staying far away from it and will get Bose or Technics instead.

Hinge swivel came off during warranty period

Fantastic headphones with great features. But audio is slightly lacking compared to some of its competitors. The Airpod max, the Senheisser and Bose all have the edge over Sony on pure sound quality. Build quality is also just a tad behind, with weak hinges and flaking plastic.

Just shy of greatness.

I bought these as an upgrade for my XM4 headphones which were really good. These are definitely a step forward in both noise cancellation and quality of sound. The ear pads are also more comfortable.

Great noise cancelling and sound.

Excellent headphones with clear mid-range sound and an ambient sound mode that allows you to stay aware of your surroundings. The battery life is impressive, lasting all day without concern of it running out.

Great features

Sound good, interesting features ?rrrrrrrrrrrrrrrrrrrrrr

Ear phones

I bought the WH-XM5 last Thurs from Harvey Norman Carrickmines because sennheiser M4 and later the XM4 were not good enough as I was upgrading from the XM2. I must say I love my music, and boy, this can does it!!!. The noise cancelling is a marvel too! Last night my wife got back home and came right to me waving and I didn't know. The TV was on but I couldn't hear much. You can custom the equaliser to your tast, but by raising them all up and putting the horizontal on highest too is like the best you can get from this cans. If you love your music undisturbed, I strongly recommend the XM5.

Great noise cancelling, great music.

I bought these 6 months ago and absolutely loved them. That is until I had an issue and cannot get any assistance. One side is not working and there is not non-bot assistance anywhere.

Started out so well

I've bought two pairs of these however both have cracked on the joint between the headband and earphone very nice sound but crappy build

Broken headpiece

I bought these to upgrade from my much used and loved XM3's (which I am keeping as a reserve, as I can't bear to part with them). These came highly recommended in professional hifi reviews (award winning three years running), and justifiably so. Bluetooth wireless connectivity is great; noise cancelling superb; comfort marvellous; connection through the app excellent; musicality awesome. And the midnight blue colour is sublime (knocks spots off black). I am delighted with these headphones. Well worth the investment.

Sony WH-1000XM5 The Best Wireless Noise Canceling Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Black, With Portable Wireless Charger

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