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Sony WH-1000XM5 The Best Wireless Noise Canceling Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Silver, With Portable Wireless Charger

SKU: SOWH1XM5SK MFR: WH1000XM5/S DISC
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PACKAGE INCLUDES:

  • Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones,Silver
    Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones,Silver
  • +
  • Green Extreme 10000mAh 38.5Wh Qi Wireless Portable Power Bank
    Green Extreme 10000mAh 38.5Wh Qi Wireless Portable Power Bank
  • +
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Key Features

  • Experience superior sound quality with these Sony wireless headphones for immersive audio.
  • Enjoy all-day comfort with the ergonomic design, perfect for extended listening sessions.
  • Industry-leading noise cancellation eliminates distractions for focused work or travel.
  • Crystal-clear hands-free calling ensures seamless communication on the go with these headphones.
  • Up to 30 hours of battery life with noise canceling on, plus a wireless portable charger.
  • Optimize your audio with Alexa voice control for a personalized listening experience.
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Questions & Answers

Reviews about this item

Review Summary

2025-09-01T20:00:00

Rated 1 out of 5

Great Headphones - Until They Broke Twice

I loved my WH-1000XM5s, which I found to be significantly more comfortable than my old Bose Headphones. This was until they broke twice, in the same way, within a year. This headphones have great sound, noise cancelling and are comfortable enough that you can wear them for hours with little discomfort. However, I cannot recommend them due to the poor plastic construction of the band, specific where the joints pivot. In short, these joints are brittle and have broken twice on me in the exact same way despite being in the Sony provided case when they broke. Consequently, I am now out $450+ CAD for a product that I assumed would last me multiple years. I, and I imagine others, simply cannot afford to replace such an expensive product every year or so. This is also not a part of the product covered under warranty, and even if it was the manufacture won't cover "physical damage" despite the fact that the plastic joints are an obvious failure point. I would love to upgrade to a newer Sony product (the WH-1000XM6s) because I genuinely loved everything else about the headphones. But I cannot justify continuing with the band if these products are going to continually break in the same way, with no backstop or assistance from the manufacture in terms of replacement. In other words, these headphones are great - if you can afford replacing it at your own cost, every year or so. *Note, the white sheen in the picture is my failed attempt to super-glue the headphones back together

Aidanyyz

2025-08-28T20:00:00

Rated 5 out of 5

Best Birthday Gift

Got the Sony WH-1000XM5 as a birthday gift for my friend, and she's beyond happy with it! ?? The noise cancellation is on another level - much better than Apple's headphones. Sound quality is richer, bass is deeper, and it's way more comfortable for long listening. Definitely feels more premium and worth the price. (Reminder: Please remember to email me the TNG reload reward as early as possible, thanks!)

Mr H.

2025-08-28T20:00:00

Rated 5 out of 5

Good For Every Day Use

When I listen the music from Apple and Spotify the WH-1000XM5 have warm sound. Good for the Lon time use. But, the easy to affect the strains form the oil from ears or hair.

Mth01

2025-08-24T20:00:00

Rated 4 out of 5

Lightweight and comfortable

These headphones are easy to use, lightweight, and comfortable. Sound quality is crisp but does not quite meet the depth and richness of my old Ziks from Parrot. The Ziks were twice as expensive, though! I'll enjoy these Sony headphones well.

Makrishna

2025-08-22T20:00:00

Rated 3 out of 5

From a woman's perspective.

Headband is painful, not made for smaller or female/ childrens head size. I am an averaged size female and it will not adjust small enough. The added pressure gives me a headache so I do a messy bun and sit it on there until I can find a fix. I review 150-200 audiobooks a year with these. They are the best overall quality I've tried. The comfort is perfect on the ears. Noise cancellation is so good I've slept with them on. My ears do not get sweaty. I don't have to take my earrings off. I have used them for phone calls and voice is clear to the person on the other line. Doesn't pick up background noise. I would have upgraded to future models if they had made them to adjust smaller and fixed the headband/cushion issue. I talked to a customer service rep from the website and no changes have been made to the design to fix the problem. It is no secret and there are a lot of forums talking about ways to make these more comfortable. I will buy them immediately when or if they do.

FictionalFlings

2025-08-22T20:00:00

Rated 5 out of 5

Have 360 sound, noise cancelling

Sound is awesome and also the noise cancelling is good

Kelvin X.

2025-08-22T20:00:00

Rated 5 out of 5

the noise cancellation feature is top tier!

it boosts my productivity as an architect that loves listening to music while working.

arpao

2025-08-22T20:00:00

Rated 5 out of 5

Great music pleasure

I bought 2 weeks ago and has been using it when outdoor.

KM T.

2025-08-19T20:00:00

Rated 1 out of 5

Disheartening that the Headphone Failed

In February 2024, I purchased the WH-1000XM5 Wireless Noise Canceling Headphone. After a year of usage, I encountered an issue with the left-sided headphone, which no longer produced sound. Unfortunately, I did not have an extended warranty and opted to send the headphone to Sony's repair company, Encompass. The diagnosis revealed that both speakers had sustained damage (Both Speakers are Blown). The total cost for the diagnosis, repair parts, and labor amounted to $333.34. The original purchase price of the headphone was $349.79. It is disheartening that the headphone failed and the speakers were damaged after only a year of use. This incident raises concerns about the product's quality. I would rate the Sony WH-1000XM5 at one out of five stars and urge consumers to be aware of this experience.

Danbst

2025-08-17T20:00:00

Rated 5 out of 5

Great earphone

great quality, i really like the noise cancelling and the base

great 2.

2025-08-12T20:00:00

Rated 5 out of 5

Best belated bday gift

So glad my besties 'made' me buy it ( by topping up 1/2 :> ) as a belated b-day gift. As exp, Sony prods are reliable and of good quality. Love my bus rides more now

zpm57

2025-08-06T20:00:00

Rated 3 out of 5

Consistent static

Honestly, the XM3 was way better. I went through two XM4 models with malfunctioning sound quality (booming, static, crackling sounds that gradually became louder) while playing music or simply using the noise canceling feature without music.

GreyEels

2025-08-05T20:00:00

Rated 5 out of 5

Best Daily Headphones

Sony headphones deliver clear sound and comfortable wear, making them ideal for daily work and casual use. They offer reliable performance and a stylish design that fits perfectly into everyday life.

Robert W.

2025-08-03T20:00:00

Rated 1 out of 5

Great sound terrible build quality

I bought these for my wife for Christmas. She really liked them but after about a year the joint connecting the headband to the ear piece broke. This was just outside the warranty period, so we reviewed some videos to learn it is a common issue and follow some tips (e.g., try plastic weld). That worked for a few weeks, then the side broke, so we did the same thing, then it broke again, hence the duct tape. This was normal household wear, and I definitely would expect better from Sony and this price point. They have setup a service via Microland for headband repair, but that is another $150 and I would sooner put that toward new headphones with a different company.

Gabriel_yyj

2025-07-29T20:00:00

Rated 5 out of 5

Superb Active Noise Canelling technology

Upgraded from my XM3 to the XM5. The ANC (Active Noise Cancelling) feature is significantly better with the XM5. Highly recommeded.

alderaan65

2025-07-28T20:00:00

Rated 1 out of 5

Expensive and does not last long.

Bought this in November 2023 and only lasted 18 months and now the right speaker driver is totally dead. For $400 dollars I expected better especially from Sony. Their quality and support is rapidly going down the drain as well as my money.

Zumpy

2025-07-28T20:00:00

Rated 4 out of 5

Love the design

bought this early this month. been eyeing this smoky pink for so long. when my saving is enough i just bought one as birthday present <3

yoon24

2025-07-27T20:00:00

Rated 5 out of 5

Headphones M5

I bought it for my daughter and she loves it so much.

Bentank

2025-07-23T20:00:00

Rated 1 out of 5

Piece of garbage

Bought a little less than a year ago, both hinges are broken, the battery life is abysmal, the sound quality has decreased severely, now to the point where these are unusable in any shape or form. $400 for a month of good usage. After that, it just degrades very quickly. (side note; really uncomfortable most of the time, never a good fit and would always rest funky on my head and ears.)

The H.

2025-07-20T20:00:00

Rated 5 out of 5

WH -1000XMS

I bought it a month ago and I never regret it , it so comfort to put it around your ears. It was a amazing experience when you listening to your favourite kind of music it's truly different than any headphone that I ever have before. When you connect it with 360 live music apps it's give you another dimension of music experience that you never heard it before it just like going to live concert. Im really glad to have it with me , now im always bring it with me whenever im going out especially on holiday.

Li r.

2025-07-14T20:00:00

Rated 5 out of 5

Great features

I bought this 15 days ago and I glad I did it, the best sound and comfort. But it little bit sensitive when you cover the headphones with hoodie

Putdusak

2025-07-14T20:00:00

Rated 4 out of 5

Enjoy it

Bought it a month ago, enjoy it so far. And good quality.

Music L.

2025-07-12T20:00:00

Rated 3 out of 5

Needs improvement

I would appreciate if we had some good features added to the Xm5 such as THE LISTENING MODE feature from the Xm6. And the sound quality and the noise cancelling feature needs some improvements since the price we pay as a customer is not cheep. I would appreciate if you would take this matter seriously and fix these problems in the next update for these Xm5 headphones. Thank you.

Vish01

2025-07-10T20:00:00

Rated 1 out of 5

SONY WH1000XM5-Useless for watching movies.

Useless for watching movies. Cannot disable Automatic Gain Control -AGC of source signal. Dialogue volume OK but when characters stop talking volume drops to total silence eliminating all critical background sounds and any mood music. Destroys suspension of disbelief pulling viewer out of movie. Volume continuely goes up and down ruining and wasting all the effort and work by the sound engineer. Gone back to my WIRED Sennheiser headphones.

PCQ3912

2025-07-10T20:00:00

Rated 5 out of 5

Awesome product!

I bought a month ago and I am so happy with its quality. I love the sound and the option to personalise it through app.

KrishAnn

2025-07-10T20:00:00

Rated 5 out of 5

Best Product Ever Owned

Very good during travel. Especially in flight. Great product

Jebon

2025-07-08T20:00:00

Rated 5 out of 5

Great battery, sound quality, & comfort!!

The best thing about these is the battery life! I use them all the time and only have to charge once a week max. They also charge to full in genuinely 15 minutes which is insane. I bought these almost a year ago now and I am so happy with them. Good quality, durable, good case, very comfortable to wear. They sometimes hurt the top of my head a bit, but only after wearing them for hours on end. Overall, I am very pleased and impressed!

nora13

2025-07-06T20:00:00

Rated 5 out of 5

Best buy this 2025

Best buy this 2025, bought 2 total for me and my wife.

Phil_ph

2025-07-06T20:00:00

Rated 1 out of 5

Extremely Disappointed. Not worthy for the price.

After using this product for just a month, I deeply regret spending such a high amount on what turned out to be a very average and uncomfortable pair of headphones. I expected premium sound quality and comfort, but got neither. The audio is mostly flat and unimpressive - bad for music, worse for watching films. After using equalizer only it made some progress but not to my expectations. To make things worse, the headphones heat up after just 30 minutes of use, making them painful to wear for any extended period.

pathumpml

2025-07-04T20:00:00

Rated 4 out of 5

Great headphone!

I bought this a month ago.. the sound quality is superb

Amin89

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Sony WH-1000XM5 Specifications

Bluetooth

Bluetooth

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  • Bluetooth version

    Bluetooth Specification Version 5.2

  • Effective Range

    32.81' (83.33cm)

  • Frequency Range

    2.4 GHz band (2.4000-2.4835 GHz)

  • Profile

    A2DP, AVRCP, HFP, HSP

  • Supported Audio Formats

    SBC, AAC, LDAC

  • Supported Content Protection

    SCMS-T

General Features

Jump to...
  • Cord Length

    3.94' (120cm) (Approx.)

  • Cord type

    Single-sided (detachable)

  • Driver Unit

    11.82" (30cm)

  • Frequency Response

    4 Hz-40,000 Hz (JEITA)
    Active Operation: 4 Hz-40,000 Hz

    Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)
    20 Hz-40,000 Hz (LDAC 96 kHz Sampling 990 kbps)

  • Headphone Type

    Closed, dynamic

  • Impedance (Ohm)

    48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)

  • Inputs

    Stereo Mini Jack

  • Magnet

    Neodymium

  • Passive Operation

    Yes

  • Plug

    Gold-plated L-shaped stereo mini plug

  • Sensitivities (dB/mW)

    102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)

  • Volume Control

    Touch Sensor

  • Wearing Style

    Over Ear

  • DSEE Extreme

    Yes

Noise Canceling

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  • Ambient Sound Mode

    Yes

  • Atmospheric Pressure Optimizing

    Yes

  • Personal NC Optimizer

    Auto NC Optimizer

  • Quick Attention

    Yes

Battery

Jump to...
  • Battery Life

    Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF) (Continuous communication time)
    Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF) (Continuous music playback time)

  • Battery Charge Method

    USB

  • Battery Charge Time

    Approx. 3.5 hrs

  • Battery Info

    Required, included

  • Battery Material

    Lithium-ion

  • Battery Type

    Non-universal

  • Battery Quantity

    1

Physical

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  • Color

    Silver

  • Weight

    8.82 oz (250g) (Approx.)

  • UPC Codes

    192223241718, 192223234314, 027242923249

Models
Sony WH-1000XM5 Wireless Noise Cancelling Headphones, Silver w/ Wireless Charger
$398.00

$407.00

Save:$9.00

In Stock

Sony WH-1000XM6 Wireless Noise Canceling Closed Back Over-Ear Headphones, Black
$448.00

$460.99

Save:$12.99

In Stock

FeaturesMicrophone, Noise CancelingMicrophone, Noise CancelingMicrophone, Noise Canceling
ConnectionBluetooth or WiredBluetooth or WiredBluetooth
Earpiece StyleOver-EarOver-EarOver-Ear
Cup StyleClosed-backClosed-backClosed-back
Form FactorOverhead HeadbandOverhead HeadbandOverhead Headband
Kit StyleWith Power BankWith Power BankWith Power Bank

About Sony WH-1000XM5

FEATURED REVIEWS

Simply the Best

By LightFoot

The product arrived in what appears to be planet friendly packaging, certainly no plastic on the outside or packaging. The Reference Guide included requires an electron microscope to read. The Help Guide is an essential download for Seniors like me. I was up and running within seconds listening to music from my tablet. From new, all you need to know is hold down the power button for 2 seconds. Once connected it takes you to the Sony Headphones Connect App in the Store. Registering the prod...

View full Review

Amazing!

By Kloud6

These headphones have exceeded my expectations! These are light and comfortable. Easy to set up by Bluetooth or plugging in. They charge quickly and work so well that my husband had trouble using them to talk to clients because it was weird hearing himself. I did accidentally hit the subtle buttons a few times and the matte finish show fingerprints easier then I'd like but over these are amazing! My mom's begging to use them on her overseas trip.

Discover the unparalleled listening experience offered by the Sony WH-1000XM5 Wireless Noise Canceling Headphones. These high-quality headphones are designed with advanced technology to provide you with crystal clear audio, whether you're listening to your favorite music or making hands-free calls.

Experience the power of eight microphones controlled by two processors, delivering industry-leading noise cancellation and exceptional call quality. The newly developed driver, DSEE - Extreme, and Hi-Res audio support combine to provide awe-inspiring audio quality, making these headphones a top choice for audiophiles.

The Sony WH-1000XM5 headphones are equipped with an Auto Noise Canceling Optimizer, which automatically adjusts noise cancellation based on your environment and wearing conditions. This feature, combined with the Multi Noise Sensor Technology, ensures a dramatic reduction in high-frequency noise, allowing you to enjoy your music without any distractions.

The integrated Processor V1, developed by Sony, works in harmony with the HD Noise Canceling Processor QN1 to control the eight microphones, delivering unprecedented noise-canceling quality. The 30mm precision-engineered driver unit, featuring a soft TPU edge, enhances noise canceling, especially in low-frequency ranges.

These stylish headphones support High-Resolution Audio and High-Resolution Audio Wireless, thanks to Sony's industry-adopted audio coding technology, LDAC. This technology transmits approximately three times more data than conventional Bluetooth audio, ensuring exceptional High-Resolution Audio quality.

The Sony WH-1000XM5 headphones also feature Precise Voice Pickup Technology and advanced audio signal processing for crystal clear hands-free calling. The four beamforming microphones are calibrated to pick up your voice, ensuring clear communication even in noisy environments.

Designed for comfort, these lightweight headphones are finished in soft fit leather, providing a snug fit around the head with less pressure on the ears. They also come with a portable wireless charger, making them a perfect companion for frequent travelers.

The Sony WH-1000XM5 headphones are not just about superior sound quality and comfort; they also offer smart features like Speak-to-Chat, which automatically stops your music when you start a conversation, and resumes it when your chat is over.

These headphones are also environmentally friendly, with packaging designed based on low toxicity design principles and a 'Made to be Remade' philosophy. The packaging uses 99% recycled and sustainable materials, and the headphones themselves use recycled plastic materials from automobile parts.

Experience the Sony WH-1000XM5 Wireless Noise Canceling Headphones - a perfect blend of advanced technology, comfort, and eco-friendliness.

Sony WH-1000XM5 Features

  • The new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1 to deliver our biggest step forward in our (already!) industry-leading noise cancellation technology.
  • Precision-engineered to deliver exceptional High-Resolution Audio quality. Our Precise Voice Pickup Technology with newly developed wind noise reduction will also ensure you can hear and be heard clearly when taking calls on these noise cancelling headphones.
  • Smart, intuitive, and intelligent. Adaptive Sound Control automatically adjusts the sound settings based on your environment and activity, and Speak-to-Chat automatically pauses the music when you want to have a conversation, without you having to remove the over ear headphones!
  • For total convenience, these Bluetooth headphones can be paired with two devices at the same time. Fast Pair will help you locate the WH-1000XM5S if you can't find them and Swift Pair makes pairing with your PC or tablet simple.
  • With up to a huge 30 hours of battery life, youfll have enough power, even for long trips! A collapsible case is included with these Sony headphones for easy storage and travel.
  • Multipoint connection allows you to quickly switch between devices
  • Redesigned collapsible case made for easy storage in a bag
  • WH-1000XM5 headphones feature intuitive touch control settings
  • For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound
  • Instant pause. Instant play

Warranty Information

This product has a limited warranty of 12 months for parts and 3 months for labor.

Key Features

  • Experience superior sound quality with these Sony wireless headphones for immersive audio.
  • Enjoy all-day comfort with the ergonomic design, perfect for extended listening sessions.
  • Industry-leading noise cancellation eliminates distractions for focused work or travel.
  • Crystal-clear hands-free calling ensures seamless communication on the go with these headphones.
  • Up to 30 hours of battery life with noise canceling on, plus a wireless portable charger.
  • Optimize your audio with Alexa voice control for a personalized listening experience.

What's in the box:

  • Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones (Silver)
  • 3.94' Audio Cable
  • Collapsible Carrying Case
  • Sony 1 Year Limited Warranty
  • Green Extreme 10000mAh 38.5Wh Qi Wireless Portable Charger