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Sony WH-1000XM5 The Best Wireless Noise Canceling Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Silver, With Portable Wireless Charger

SKU: SOWH1XM5SK MFR: WH1000XM5/S DISC
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PACKAGE INCLUDES:

  • Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones,Silver
    Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones,Silver
  • +
  • Green Extreme 10000mAh 38.5Wh Qi Wireless Portable Power Bank
    Green Extreme 10000mAh 38.5Wh Qi Wireless Portable Power Bank
  • +
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Key Features

  • Experience superior sound quality with these Sony wireless headphones for immersive audio.
  • Enjoy all-day comfort with the ergonomic design, perfect for extended listening sessions.
  • Industry-leading noise cancellation eliminates distractions for focused work or travel.
  • Crystal-clear hands-free calling ensures seamless communication on the go with these headphones.
  • Up to 30 hours of battery life with noise canceling on, plus a wireless portable charger.
  • Optimize your audio with Alexa voice control for a personalized listening experience.
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Questions & Answers

Reviews about this item

Review Summary

2025-10-20T20:00:00

Rated 5 out of 5

Such a clear and whole sound

A fabulous birthday present, the sound quality is fantastic

Sazbee

2025-10-17T20:00:00

Rated 5 out of 5

King of sound

The quality is awsome. I cant compare with another brand withi this proce range. This is the king

Zuhairi

2025-10-17T20:00:00

Rated 4 out of 5

Excellent all rounder

Comfortable with good sound quality and excellent noise cancelling. Would prefer that they folded smaller like Bose and had a hard case rather than the soft one provided. Good battery life. Paid £219 on Prime day so great value.

DMacE

2025-10-16T20:00:00

Rated 1 out of 5

Not worth it

Headphones totally stopped working in a little over a year, Sony will not offer to repair or any support - they just told me to go find a headphone repair center. Google around, there are known problems with these and the software also sucks.

Cust123

2025-10-15T20:00:00

Rated 3 out of 5

Decent performance but uncomfortable and fragile.

Noise cancelling is great, sound quality is decent once you've tweaked it with the EQ on the app. Headband is uncomfortable after about 30 mins and the hinges feel really delicate. Lots of users reporting quality issues with headband padding, too.

Aahsff

2025-10-15T20:00:00

Rated 4 out of 5

untangled at last

Been meaning to go wireless for ages, glad I did, 'phones are comfortable to wear and sound quality excellent

ancient r.

2025-10-14T20:00:00

Rated 5 out of 5

Just perfect

Comfortable to wear and great sound. Easy to set up.

Jimbo45

2025-10-14T20:00:00

Rated 5 out of 5

Great

I bought this month ago, im soo in love with all features!

Ateyn

2025-10-13T20:00:00

Rated 3 out of 5

Hot and heavy for my head

Very hot to use in Singapore. Although song quality and noise cancelation is good.

adewpk

2025-10-13T20:00:00

Rated 2 out of 5

Loyal Sony Customer but Extremely Disappointed

I've been a longtime, devoted Sony customer I own multiple Sony devices and have always trusted your products. That's why I was so excited (and willing to spend over $400) on these high-end headphones. Sadly, my excitement did not last long. Both sides of the headphones broke at the hinges under normal use. I attempted to get support and a replacement from Sony before trying any DIY fixes, but received no assistance or even a discount toward a new pair. Desperate to keep using them, I glued the broken parts back together. That seemed like a temporary fix but now, just two months later, the glue failed and the internal wiring has broken. The headphones are now completely unusable. I truly want to continue supporting Sony, but this has shaken my confidence. A product at this price point should not fail so quickly, and the lack of meaningful support is deeply disappointing. I'm now stuck without working headphones and questioning whether Sony is reliable anymore for premium audio gear. I hope you'll look at the attached photos and consider this as serious feedback on design durability and customer support. I'd welcome any help or resolution you can offer.

chef215

2025-10-12T20:00:00

Rated 2 out of 5

Fragile Earmuff Stems

Have not owned more than 7 months and one of the earmuff stems broke. Called for Warranty and they said not covered.

1aws1

2025-10-12T20:00:00

Rated 3 out of 5

Dissapointed..

Noise cancelling is very good...spent hours adjusting the equalizer and still not satisfied with the sound..sound quality for the cost of the headphones is not great..

GC67

2025-10-11T20:00:00

Rated 5 out of 5

Great features.

The noise cancelling on these headphones is excellent, perfect for watching movies without any distractions. It really blocks out background noise, making the audio much more immersive. Highly recommended for movie lovers.

MJHC

2025-10-07T20:00:00

Rated 5 out of 5

Fun to use.

I am loving it so far. Using the XM5 for work meetings and personal listening.

Dennis75

2025-10-06T20:00:00

Rated 3 out of 5

Great but caused allergic reaction

The sound quality is amazing, but i have severe allergic reaction on the material of the pads that i can't use it.

JIBV

2025-10-05T20:00:00

Rated 5 out of 5

Sounds good

I bought it last month and it is great. It sounds very good.

Buknoy

2025-10-03T20:00:00

Rated 5 out of 5

Amazing

I bought this second hand off eBay prefect headphones absolutely amazing way better then my previous razer headphones

25TConway

2025-10-01T20:00:00

Rated 2 out of 5

DIRTY bent box.. probably sold me used product

I just got my headphones today and although they were in another box with bubble wrap the box was beat up with a lot of black smudges like theses were used or returned. I waiting longer vs going to a store or amazon to get them directly from Sony to help ensure I got a great product. I was never able to reach a real person when I called customer service and the phone hung up on me multiple times. What a shame.

upset m.

2025-09-29T20:00:00

Rated 3 out of 5

Low volume

Underwhelming volume but has great noise cancelling

Nats1496

2025-09-29T20:00:00

Rated 5 out of 5

Fantastic music experience

ANC is great. Sound is crisp. Very comfortable to wear.

Lvws99

2025-09-27T20:00:00

Rated 5 out of 5

Great economic headphone

Good noise cancelling, clear sound. Not heavy, fit to ears.

Jojabks

2025-09-26T20:00:00

Rated 5 out of 5

Awesome device

I Bought the product about 2 weeks, no regrets at all

Bobayisa

2025-09-26T20:00:00

Rated 5 out of 5

Totally worth it purchase??

I bought this a month ago, and after using it for a good while, I can say the sound quality is SUPERB. It's round, and rich. Pretty clear, plus the noise cancelling is really effective, totally worth whqt you paid for. One thing to note tho is that the controls on the right ear side is pretty sensitive. Sometimes it gets swiped by fabric when I lay down a bit while using it. Other than that, pretty good sound quality --10/10

kaii210

2025-09-26T20:00:00

Rated 5 out of 5

Beautiful!!

As expected with my other Sony products, good quality and great experience.

CK S.

2025-09-25T20:00:00

Rated 5 out of 5

10/10

Cheaper than the XM6, and have fantastic clarity. Definitely worth the money.

Nongs

2025-09-25T20:00:00

Rated 1 out of 5

Great Sound but Poor Build Quality

Bought these headphones in May 2025 and the hinge on the headphone seems to have poor quality control, which is similar to most of the negative reviews. The hinge on one of the earcups that connects the headphone to the headband has failed and the glue and plastic has detached the cup from the headphone band just four months later in September 2025 just from normal use. Upon speaking with customer support and relations and putting in a claim, there is nothing that could be done other than paying for a new pair of headphones or sending it off for a repair at my own expense. For an almost $500 dollar headphones to to be practically defective in four months from purchase due to everyday use is disappointing. At the end, the offer provided was to pay more than I originally paid for the headphones to get a new replacement or to get them repaired for almost half the cost paid for the headphones a few months prior. There is in no way, in good faith, I can recommend this product as this is a consistent issue, from brief research, since its launch. Very unfortunate that there is nothing that can be done as the limited warranty provided does not have any coverage for damage, accidental or not.

ajval

2025-09-21T20:00:00

Rated 3 out of 5

Decent buy

I brought this one month ago and now after everyday use I got to know its a little bit louse over my head like when doing workout it falls down even if I am doing something that requires not that much of the movement I tried to adjust the overall fit. And at many place the noice cancelled is not good also it lets a lot of unnecessary sound in. Overall its good ??

Ninjahacker

2025-09-19T20:00:00

Rated 5 out of 5

Mr

Very good headphones great sound quality great product one of the best headphones I have had

Maciej G.

2025-09-18T20:00:00

Rated 5 out of 5

Good noise cancellation and sound quality

Bought 2 months ago and the sound is good. Noise cancelling is reasonably good.

stryfe

2025-09-16T20:00:00

Rated 5 out of 5

Cool & stylish headphones

Bought the headphones at good price and happy with my purchase! Love the colour & sound of the headphones...

Kims28

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Sony WH-1000XM5 Specifications

Bluetooth

Bluetooth

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  • Bluetooth version

    Bluetooth Specification Version 5.2

  • Effective Range

    32.81' (83.33cm)

  • Frequency Range

    2.4 GHz band (2.4000-2.4835 GHz)

  • Profile

    A2DP, AVRCP, HFP, HSP

  • Supported Audio Formats

    SBC, AAC, LDAC

  • Supported Content Protection

    SCMS-T

General Features

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  • Cord Length

    3.94' (120cm) (Approx.)

  • Cord type

    Single-sided (detachable)

  • Driver Unit

    11.82" (30cm)

  • Frequency Response

    4 Hz-40,000 Hz (JEITA)
    Active Operation: 4 Hz-40,000 Hz

    Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)
    20 Hz-40,000 Hz (LDAC 96 kHz Sampling 990 kbps)

  • Headphone Type

    Closed, dynamic

  • Impedance (Ohm)

    48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)

  • Inputs

    Stereo Mini Jack

  • Magnet

    Neodymium

  • Passive Operation

    Yes

  • Plug

    Gold-plated L-shaped stereo mini plug

  • Sensitivities (dB/mW)

    102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)

  • Volume Control

    Touch Sensor

  • Wearing Style

    Over Ear

  • DSEE Extreme

    Yes

Noise Canceling

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  • Ambient Sound Mode

    Yes

  • Atmospheric Pressure Optimizing

    Yes

  • Personal NC Optimizer

    Auto NC Optimizer

  • Quick Attention

    Yes

Battery

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  • Battery Life

    Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF) (Continuous communication time)
    Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF) (Continuous music playback time)

  • Battery Charge Method

    USB

  • Battery Charge Time

    Approx. 3.5 hrs

  • Battery Info

    Required, included

  • Battery Material

    Lithium-ion

  • Battery Type

    Non-universal

  • Battery Quantity

    1

Physical

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  • Color

    Silver

  • Weight

    8.82 oz (250g) (Approx.)

  • UPC Codes

    192223241718, 192223234314, 027242923249

Models
FeaturesMicrophone, Noise CancelingMicrophone, Noise CancelingMicrophone, Noise Canceling
ConnectionBluetooth or WiredBluetooth or WiredBluetooth
Earpiece StyleOver-EarOver-EarOver-Ear
Cup StyleClosed-backClosed-backClosed-back
Form FactorOverhead HeadbandOverhead HeadbandOverhead Headband
Kit StyleWith Power BankWith Power BankWith Power Bank

About Sony WH-1000XM5

FEATURED REVIEWS

Simply the Best

By LightFoot

The product arrived in what appears to be planet friendly packaging, certainly no plastic on the outside or packaging. The Reference Guide included requires an electron microscope to read. The Help Guide is an essential download for Seniors like me. I was up and running within seconds listening to music from my tablet. From new, all you need to know is hold down the power button for 2 seconds. Once connected it takes you to the Sony Headphones Connect App in the Store. Registering the prod...

View full Review

Amazing!

By Kloud6

These headphones have exceeded my expectations! These are light and comfortable. Easy to set up by Bluetooth or plugging in. They charge quickly and work so well that my husband had trouble using them to talk to clients because it was weird hearing himself. I did accidentally hit the subtle buttons a few times and the matte finish show fingerprints easier then I'd like but over these are amazing! My mom's begging to use them on her overseas trip.

Discover the unparalleled listening experience offered by the Sony WH-1000XM5 Wireless Noise Canceling Headphones. These high-quality headphones are designed with advanced technology to provide you with crystal clear audio, whether you're listening to your favorite music or making hands-free calls.

Experience the power of eight microphones controlled by two processors, delivering industry-leading noise cancellation and exceptional call quality. The newly developed driver, DSEE - Extreme, and Hi-Res audio support combine to provide awe-inspiring audio quality, making these headphones a top choice for audiophiles.

The Sony WH-1000XM5 headphones are equipped with an Auto Noise Canceling Optimizer, which automatically adjusts noise cancellation based on your environment and wearing conditions. This feature, combined with the Multi Noise Sensor Technology, ensures a dramatic reduction in high-frequency noise, allowing you to enjoy your music without any distractions.

The integrated Processor V1, developed by Sony, works in harmony with the HD Noise Canceling Processor QN1 to control the eight microphones, delivering unprecedented noise-canceling quality. The 30mm precision-engineered driver unit, featuring a soft TPU edge, enhances noise canceling, especially in low-frequency ranges.

These stylish headphones support High-Resolution Audio and High-Resolution Audio Wireless, thanks to Sony's industry-adopted audio coding technology, LDAC. This technology transmits approximately three times more data than conventional Bluetooth audio, ensuring exceptional High-Resolution Audio quality.

The Sony WH-1000XM5 headphones also feature Precise Voice Pickup Technology and advanced audio signal processing for crystal clear hands-free calling. The four beamforming microphones are calibrated to pick up your voice, ensuring clear communication even in noisy environments.

Designed for comfort, these lightweight headphones are finished in soft fit leather, providing a snug fit around the head with less pressure on the ears. They also come with a portable wireless charger, making them a perfect companion for frequent travelers.

The Sony WH-1000XM5 headphones are not just about superior sound quality and comfort; they also offer smart features like Speak-to-Chat, which automatically stops your music when you start a conversation, and resumes it when your chat is over.

These headphones are also environmentally friendly, with packaging designed based on low toxicity design principles and a 'Made to be Remade' philosophy. The packaging uses 99% recycled and sustainable materials, and the headphones themselves use recycled plastic materials from automobile parts.

Experience the Sony WH-1000XM5 Wireless Noise Canceling Headphones - a perfect blend of advanced technology, comfort, and eco-friendliness.

Sony WH-1000XM5 Features

  • The new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1 to deliver our biggest step forward in our (already!) industry-leading noise cancellation technology.
  • Precision-engineered to deliver exceptional High-Resolution Audio quality. Our Precise Voice Pickup Technology with newly developed wind noise reduction will also ensure you can hear and be heard clearly when taking calls on these noise cancelling headphones.
  • Smart, intuitive, and intelligent. Adaptive Sound Control automatically adjusts the sound settings based on your environment and activity, and Speak-to-Chat automatically pauses the music when you want to have a conversation, without you having to remove the over ear headphones!
  • For total convenience, these Bluetooth headphones can be paired with two devices at the same time. Fast Pair will help you locate the WH-1000XM5S if you can't find them and Swift Pair makes pairing with your PC or tablet simple.
  • With up to a huge 30 hours of battery life, youfll have enough power, even for long trips! A collapsible case is included with these Sony headphones for easy storage and travel.
  • Multipoint connection allows you to quickly switch between devices
  • Redesigned collapsible case made for easy storage in a bag
  • WH-1000XM5 headphones feature intuitive touch control settings
  • For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound
  • Instant pause. Instant play

Warranty Information

This product has a limited warranty of 12 months for parts and 3 months for labor.

Key Features

  • Experience superior sound quality with these Sony wireless headphones for immersive audio.
  • Enjoy all-day comfort with the ergonomic design, perfect for extended listening sessions.
  • Industry-leading noise cancellation eliminates distractions for focused work or travel.
  • Crystal-clear hands-free calling ensures seamless communication on the go with these headphones.
  • Up to 30 hours of battery life with noise canceling on, plus a wireless portable charger.
  • Optimize your audio with Alexa voice control for a personalized listening experience.

What's in the box:

  • Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones (Silver)
  • 3.94' Audio Cable
  • Collapsible Carrying Case
  • Sony 1 Year Limited Warranty
  • Green Extreme 10000mAh 38.5Wh Qi Wireless Portable Charger