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Questions & Answers

Shopper : Do these connect to IPhone?JAMES F : Yes, they do connect to iPhone and iPad via Bluetooth. These headphones are an excellent product with long battery life.
John L : Do they work with Alexa?
Brooke H : Do these work with gaming on PS4? My son is not able to get them to work for some reason?

Reviews about this item

Review Summary

2025-02-22T19:00:00

Rated 5 out of 5

Great noise cancelling and general audio

I got this for Christmas and I really love it and it's really comfortable aswell

Miles64

2024-09-05T20:00:00

Rated 5 out of 5

great sound quality and very comfortable to wear

Very happy with the quality of sound, nice deep base and punchy midtones, the headphones look very nice and are very comfortable to wear, The battery life is amazing too. overall this feels much more premium than the price suggests

LeeRS

2024-04-29T20:00:00

Rated 4 out of 5

Great design!

The only thing that I would say is that you can't add it to the Headphones app

Maxwell69696969

2024-04-29T20:00:00

Rated 1 out of 5

Poor build quality

I bought this just over a year ago as it was supposed to be long lasting. Always kept it in the case when not in use and yet within a year both side bars snapped, and the left side has now completely packed up and will play no noise

Aliw

2024-02-20T19:00:00

Rated 5 out of 5

Very useful with my studies. Does its job ??

Love these headphones. Very comfy to the ears and does its job well.

Jeweldewdew

2024-02-08T19:00:00

Rated 1 out of 5

cheap plastic build cracking with very minor use.

Well, I got this set from Best Buy barely used but now I started using them a little and noticed that the channel where they slide to extend in length is cracking and falling apart making it hard to adjust and exposed wires under that. It sounds okay-ish not the best Sony headphones, built from very cheap plastic for the price point I think they could have done better. After reading other people complaining about the same issue as I do that it is cracking Sony should own up to their mistake of using cheap plastic or design flaw and maybe replace these head phones to have happy customers. Sony has always made great products but this head phone is a total waste of money so I recommend people not to buy this particular model maybe some other model except this one.

DHALLA 8.

2023-12-08T19:00:00

Rated 1 out of 5

Microphone is garbled

This headset worked for a good 5 months before I started experiencing issues. I had to disconnect and reconnect power off and on multiple times before it work work,

Disgruntled c.

2023-12-03T19:00:00

Rated 1 out of 5

Poor customer service

I bought Sony headphones. Unfortunately the guide language was in Chinese. Several emails to customer service and I'm still waiting for someone who can remedy the problem. Very unsatisfactory!

PGEE

2023-11-11T19:00:00

Rated 4 out of 5

WH-CH710N

Received product as part of promotion with xperia phone. Decent sound quality but do seem to crackle a little if moved while using. Overall though good build and compare well with previous sennheiser hd 450.

Iansau

2023-10-20T20:00:00

Rated 3 out of 5

Great headphones, short lifespan.

I bought these headphones about 10 months ago and they were brilliant. Excellent bass, excellent treble, excellent ANC. That was until the left ear stopped playing audio. After checking Sony's repair list, I was stunned for it would only cost me an extra £5-30 for a whole new pair.

stranb

2023-10-04T20:00:00

Rated 1 out of 5

Plastic broke after a year !

Noise cancelling and sound quality was good. However, the design is awful. The plastic parts of BOTH ear pieces broke within a year of having these, so now they are completely unusable. Really disappointed and expected them to last longer given the price. The microphone is awful too - completely useless for phone calls which was really inconvenient.

yvettemouse

2023-08-30T20:00:00

Rated 4 out of 5

Great.

I got these for Christmas, and they lasted about 8 months under normal use. They were amazing when they worked, but the left adjustment thing broke.

idkwhattoputhere

2023-08-17T20:00:00

Rated 2 out of 5

Great sound, but plastic portions started to break

Sound is great, comfortable on head. But plastic portions has started breaking and falling off. Disappointed.

BobKot

2023-08-12T20:00:00

Rated 5 out of 5

Noise cancelling is fantastic and it is comfortabl

I got this for my teen who has autism and auditory processing struggles. She loves it, it is comfortable for her and filters out really well. Charges easy and fast and the headband is great as well. love this product!

farmgirl1820

2023-06-05T20:00:00

Rated 2 out of 5

Audio performance let down by a cheap headband

I bought these as a long overdue replacement for my GoJi Over Ear Headphones. The audio performance and battery life are good BUT the headband has fragile clips at the end of the padded section. One side cracked, the other broken and fallen off. I pride myself as someone who looks after their kit. So disappointing that these broke so easily and quickly.

IanRTaylorUK

2023-05-23T20:00:00

Rated 4 out of 5

Solid headphones

Good headphones, used them way too often and pushed them to their limits and withstood abuse of constant daily used

ruso22

2023-04-10T20:00:00

Rated 5 out of 5

Great look

I was looking for some headphones that would cancel all the noise at a gym. But that wouldn't cost so much. I had been using galaxy buds. I wasn't sure if I would like them. But they have been perfect for the gym setting including at home haha

marvelous909

2023-04-04T20:00:00

Rated 5 out of 5

Excellent product

Came as a a special offer with my new Sony phone, and I am absolutely delighted with it.

Mikethetecky

2023-03-06T19:00:00

Rated 4 out of 5

Great sound but uncomfortable after a while

Keeps charge well, great sound but my ears get extremely hot after 15 minutes of use.

AdamF91

2023-02-20T19:00:00

Rated 5 out of 5

Easy to setup and use

Set up is easy. The control button is layout nicely. Battery is so far so good

KC O.

2023-02-10T19:00:00

Rated 1 out of 5

horrible quality

headphones broke after 3 months. would not recommend

Tonii07202005

2023-01-29T19:00:00

Rated 2 out of 5

broke by day 213

bought this on april 23,2022; a small piece broke off but it still worked fine. today i noticed that the left ear piece was completely messed up, and even though i can still listen to music, it sit on my head correctly

helloello99

2023-01-21T19:00:00

Rated 4 out of 5

Good Sound for Price

The WH-CH710N Wireless Noise-Canceling headphones are really good for the price. I bought them to use for plane trips and casual desk use. The noise cancelling features are good and provide multiple options. I would recommend these headphones at the $100 price point I got them for.

Bushww

2023-01-16T19:00:00

Rated 3 out of 5

Using WH-CH710N for a month now

Three major concerns: 1) OVERHEAD BAND. The overhead band is made of metal and plastic. I noticed that there are cracks in the plastics, both sides, I assume its because of stretching while wearing. So the plastic is so brittle and made out of poor quality? 2) CONNECTIVITY. Unlike the other model, it doesn't connect automatically with your phone, even if bluetooth is turned on. You still need to manually connect it through the settings. And IT DOES DISCONNECTS sometimes. I dont know why it's like that. I am using iOS 16. 3) The frame is made out of plastic. The over earcup is kinda shallow, so when you wear it you can feel the insides of the headphones. If you also scratch the sides, it is so loud. Overall, its okay for the cheap price noise cancelling.

thunderclouds

2023-01-13T19:00:00

Rated 4 out of 5

So comfortable and look great!

I bought these to replace some Sennheiser headphone which I had bought when these were out of stock! I wish I had just waited as these Sony ones are so much nicer and way more comfortable to wear. They are so light on your ears and head and the sound quality is great!

Kaaate

2023-01-10T19:00:00

Rated 1 out of 5

Expected Better

I just bought a brand new pair of Sony WH-CH710N model black. The quality is not at all what I expected after hearing nothing but good things about the brand. Probably should've started with the newest model to get the best experience.

ValiaAura

2023-01-06T10:46:00

Rated 5 out of 5

Great deal

Great deal for really nice headphones. Shipping was fast!!

MIKE J.

2023-01-02T19:00:00

Rated 5 out of 5

Good

Got these for Christmas. Only thing I can see wrong is if I'm watching something and then change my mind and try and watch something else...they turn off!! So I have to reconnect to watch something else!! Bizarre!!

CAZZA2358

2022-12-16T19:00:00

Rated 1 out of 5

Can?t connect to the app please help

Can?t connect to the app it seems like a few people have this problem can anyone help

Kalila1980

2022-10-30T20:00:00

Rated 2 out of 5

Sounded average quality

I bought it about a month ago and I did not like the sound quality. Could hear the difference between normal & noise cancelling effects.I had the WF 1000xm3 and that really impressed me.

seb62

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Sony WH-CH710N Specifications

Headset

Headset

Jump to...
  • Color

    Black

  • Power source

    DC 3.7 V: Built-in lithium-ion rechargeable battery
    DC 5 V: When charged using USB

  • Operating temperature

    32 to 104 Degree F (0 to 40 Degree C)

  • Rated power consumption

    2.0 W

  • Usage hours

    When connecting via the Bluetooth device:
    Music playback time: Max. 35 hours (NC ON), Max. 40 hours (Ambient Sound Mode), Max. 45 hours (NC OFF)
    Communication time: Max. 35 hours (NC ON), Max. 35 hours (Ambient Sound Mode), Max. 40 hours (NC OFF)
    Standby time: Max. 35 hours (NC ON), Max. 40 hours (Ambient Sound Mode), Max. 200 hours (NC OFF)

    When connecting via the headphone cable with NC ON:
    Max. 50 hours

  • Charging time

    Approx. 7 hours (About 60 minutes of music playback is possible after 10 minutes charging.)

  • Charging temperature

    41 to 95 Degree F (5 to 35 Degree C)

  • Impedance

    72 Ohm (1 kHz) (when connecting via the headphone cable with the unit turned on)
    33 Ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)

  • Sensitivity

    94 dB/mW (when connecting via the headphone cable with the unit turned on)
    100 dB/mW (when connecting via the headphone cable with the unit turned off)

  • Frequency response

    7 Hz - 20,000 Hz (JEITA) (when connecting via the headphone cable with the unit turned on)

Communication

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  • Communication system

    Bluetooth Specification version 5.0

  • Output

    Bluetooth Specification Power Class 2

  • Maximum communication range

    Line of sight approx. 30' (10m)

  • Frequency band

    2.4 GHz band (2.4000 GHz - 2.4835 GHz)

  • Compatible Bluetooth profiles

    A2DP / AVRCP / HFP / HSP

  • Supported Codec

    SBC / AAC

  • Transmission range (A2DP)

    20 Hz - 20,000 Hz (Sampling frequency 44.1 kHz)

  • Weight

    7.87 oz (223g)

  • UPC Code

    027242918948

About Sony WH-CH710N

FEATURED REVIEWS

Great so far :)

By Gwespyr1

Only had these headphones for a couple of weeks, but so far they have been faultless.

By lisah3

I do a fair amount of business travel and absolutely adore these headphones for plane trips. The noise cancellation does its job as promised, the tone and balance can be adjusted to your preference. I highly recommend this headset.

Flawless audio without interruption
The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear-and with up to 35 hours of wireless playback, you can listen to music all day long.

Headphones that cancel out the world
Whether you're taking a long-haul flight or commuting to work, the Automatic Artificial Intelligence Noise Canceling function (AINC) constantly analyzes environmental ambient sound components, and automatically selects the most effective noise canceling filter for your surroundings.

Take control of what you hear with Dual Noise Sensor Technology
Dual microphones feeding forward and backward mean the WH-CH710N headphones catch more ambient sounds than ever before. So, whether you're trying to block out city traffic or office chatter, you'll be able to get completely lost in whatever you're listening to.

Customize your sound
Ambient Sound mode puts you in complete control of your listening experience. Switch it on, and you'll be able to listen to your music, while still hearing the essential everyday sounds that keep you safe, like traffic noise and transport announcements.

Listen all day with quick charging
A built-in Li-ion battery means that you can listen to up to 35 hours of audio on a single charge. Plus, with quick charging, you get 60 minutes of playback from just 10 minutes of charging.

Listen in comfort

Designed with style in mind
The WH-CH710N headphones have a sleek, rounded design that looks as good as they sound.

The perfect fit
With an adjustable metal slider, you can make your headphones the perfect size for you. That means more comfort for long listening.

All-day comfort
Soft, oval-shaped earpads mean you'll never need to take a break from your favorite music, movies and TV shows.

Travel easily with swivel design
The WH-CH710N earcups swivel flat, so whether you're packing a suitcase for travel or a backpack after work, you can transport them safely wherever you go.

Never miss a beat with 1.2" (30mm) drivers
The new 1.2" (30mm) drivers achieve a pure, clear sound even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals.

Hands-free help from your assistant
A simple button press connects you to your smartphone's voice assistant to get directions, play music, and communicate with contacts.

Clearer hands-free calling
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak. WH-CH710N delivers clearer voice quality to the other person on the phone.

NFC One-touch for instant music
Near Field Communication (NFC) lets you start streaming your music with just one touch. Simply touch your selected NFC-enabled device on the on-body N-mark for a quick and easy connection.

Quality streaming via Bluetooth
No NFC No problem. Connect your device manually by turning on the Bluetooth in your device settings menu.

Sony WH-CH710N Features

  • Noise cancelation adjusts to your environment with Dual Noise Sensor Technology
  • Hear more detail with the 30 mm Driver Units
  • Long-lasting listening with up to 35 hours of battery and quick charging
  • Wireless Bluetooth streaming with NFC One-touch
  • Smartphone compatibility for hands-free calls and use with your voice assistant

Key Features

  • Noise cancelation adjusts to your environment with Dual Noise Sensor Technology
  • Hear more detail with the 30 mm Driver Units
  • Long-lasting listening with up to 35 hours of battery and quick charging
  • Wireless Bluetooth streaming with NFC One-touch
  • Smartphone compatibility for hands-free calls and use with your voice assistant

What's in the box:

  • WH-CH710N Wireless Noise-Canceling Over-Ear Headphones with Microphone and NFC (Black)
  • USB-A to USB-C Cable (7.88 ")
  • Headphone Cable (47.25 ")
  • Sony 1 Year Limited Warranty