Sony 43" X800D 4K HDR with Android Smart TV, X-Reality PRO

2023-11-12T19:00:00

Like others have experienced, this TV started getting symptoms of panel failure at 5 years and is now almost unusable at 6 years. After 1 hour of operation the picture starts jumping around. It's outside of warranty and panel failure is irreparable.

Relik

Originally posted at

2021-04-09T20:00:00

I bought this a month ago. Great picture and good sound. No problems

Gunnerbrb

Originally posted at

2021-02-25T19:00:00

We purchased this TV on 2/6/2021. It ran great for about 2 weeks then suddenly it stopped connecting to the Wi-Fi. We tried all the troubleshooting options. Unplugged it and plugged it back in. Reset the router. Plugged it directly into the wall instead of of power strip. Even did a factory reset. Nothing worked. Went through the chat option for support and the agent quickly verified that the software on the brand new TV needed to be updated. I thought it would be an easy fix from the settings on the TV. Nope. I was told I would need to purchase a thumb drive to download the update from my laptop then upload it to the TV. I'm not a big tech person, I don't have a flash drive just lying around. I was also told that the flash drive had to be formatted a specific way. I find it very disappointing that a TV that was purchased just weeks ago needs an update and not an easy update at that.

RWright

Originally posted at

2021-02-02T19:00:00

I wanted a larger screen for my bedroom and read a lot of reviews. Sony was my choice. I love the picture. I got a 43 in to sit on my stand and it just fits nicely. It was very easy to set up. I was having my doubts with all the cables I had to disconnect and connect to my new tv. Once I connected 2 cables, away it went and I had a great picture and sound, etc. I am very happy to have made this purchase.

Bjays

Originally posted at

2020-11-28T19:00:00

Highly recommend to anyone who appreciates high quality features and high tech Bought recently and glad I did!

Mordechai

Originally posted at

2020-11-26T19:00:00

Purchased this TV about a month ago very happy with Sony products the picture is amazing and even movies with fast action there’s no lag it looks great only thing with all these type TVs the sound is not that good but when hooked to a Sony sound bar that problem is also solved.

Beast d.

Originally posted at

2020-05-11T20:00:00

I just hate the google portion! I love Sony- well made quality for the long haul. Other brands dont hold up or have the quality.

Quiniferd

Originally posted at

2019-11-04T19:00:00

This LED screen went dark/dim after only three years.

K G.

Originally posted at

2019-08-19T20:00:00

I love the Smart TV but am very flustered when the first Bravia Tutorial I click on shows Arabic style print over the English texts. None of the other tutorials do this and I can't figure out how to get Sony to replace it...

SonomaGary

Originally posted at

2019-04-30T20:00:00

I have been a SONY Television owner going back to the 1980’s. I currently have 4 SONY televisions all around my house. Two of them including this one are high definition. I had my eye on this one cause of the 2160 resolution. This is double the 1080 that you get in most tv’s. The picture is so vivid you feel like you can reach out and touch it. Everyone tells me to get a different model (Samsung, LG) but I am so glad I did not listen. Thank you SONY

UncleTookie

Originally posted at

2019-03-03T19:00:00

I have been purchasing Sony products since the 1980's. It was always a sure thing that you would have a quality product. Unfortunately this43 inch sony tv I purchase in 2017 has been nothing but a headache from day one. I spent months communicating with sony on an issue of dropping internet connections and taking 5 minutes to connect to the internet every morning. I spent hours on the phone to no avail. finally I figured out what the issue was. it was ipv6, it had to be shut off in the tv. Then that worked ok for a month or 2 until I updated the software on the tv. Ever since then the tv will not power on at some time during the day. the only way to watch tv is to unplug it plug it back in and then power it on. It does a full reboot ant then works until the next day when it will do it again. I cannot tell you how much I hate this tv and not Sony.

Techgdi

Originally posted at

2018-11-24T19:00:00

I’ve had this TV for about a month now and the picture is outstanding. I even compared this TV to some OLED TVs from different manufactures and this one blew those away. It’s not cheap for a TV with a 43 inch screen, but if you need a smaller TV with a great picture this is the one to get.

Skip K.

Originally posted at

2018-05-24T20:00:00

I’ve owned it a year, back then I was wondering if it was still too soon to by 4K... it was not, ergo, if you’re wondering if it’s too soon to buy 4K, it is absolutely not. Initially, the Android OS was terrible, the only major system update in 14 months improved it, not dramatically, but it’s stable and doesn’t infuriate me, so, in case you’re reading reviews saying the OS is a nightmare, it was, but it’s fixed. Of COURSE the motion controls are all ON when it comes out of the box, but as soon as I was able to turn the abysmal soap opera effect(s) off I could see the picture was beautiful. Now, one year later, I still catch myself frequently thinking to myself, “Dang that TV is nice.” Sometimes I think that and it’s not even on. Amazon and Netflix both offer UHD content, 4K in an improved, 10-bit color space, and it’s gorgeous, and I can’t wait to see more things go that way, (and they are.) In case you’re curious it takes about 15Mbps throughput. Blu ray looks slightly less jaw dropping than UHD, X800D upscales everything (720 and up) to 4K, so blu-ray (1080, i’m not talking about newer HD blu-ray) looks fantastic. There’s absolutely no noticeable aliasing, zizzing, or intra frame compression and instead of making me want an HD blu-ray player it just made me want to watch all my old blu-rays. Bonus. Chromecast built in is great, no having to switch inputs if you want to throw a video on your phone to the TV. The panel is “VA” or vertically aligned pixels, the viewing angle is slimmer and you can’t tell from any seat in the living room, but if I’m way off to the side the picture is super milky, but I’m taking about 35-40°, in the kitchen poking my head around the corner to see the answer to final jeopardy, extreme, no one in their right mind watches tv at, angle. The smart TV features are all easy to navigate and work well, no complaints since they improved the android os. The menu system, remote, navigation etc. are all solid... it’s Sony. The physical design is gorgeous, the bezel is super thin, as is the profile of the TV, which is tapered, making it look from the side like it’s ridiculously thin. The ins and outs are pretty standard, but I know there’s TV’s at this price point that only have 2 hdmis (The X800D has 4, at least one of which is an ARC.) There’s optical and digital audio out, and every combination of analog you’d need to hook older stuff up, like component or composite or SD... Coax too, of course. No regrets, I know this will last me years before any significantly better tech comes out. This TV is awesome sauce, especially for the price.

Bag1

Originally posted at

2018-01-21T19:00:00

I like the fact that I can connect four 'sources' to it, namely a Windows computer, an Ubuntu computer, an Amazon stick and a regular TV I am also pleased that Sony updates its features, the latest being voice control , '

Veek

Originally posted at

2018-01-11T19:00:00

looking directly at tv one can capture and enjoy all the pleasure viewing what the tv shows but looking at the tv at an angle not even close to the same experience.

Bulldog 1.

Originally posted at

2017-12-19T19:00:00

I purchased the XBR49 x 800D September 2016. Great set except for a recent problem. Audio is not working. The STB box has been checked and is operational. Reviewed all of the settings and came up empty handed. Contacted the cable company who advised the problem must be with the television. Any suggestions?

jcg143

Originally posted at

2017-12-09T19:00:00

I purchased this television about three months ago. What was my primary reason? Gaming! I also have a PS4 Pro. I selected this tv for the low lag times. What is lag times? (well just google it for more info.) This display responds lightning fast to imputs from my PS4 Pro. This television also looks great with the blu ray movies I watch. Another thing that was cool was that as soon as I hooked up my PS4 Pro to hdmi input #2 (you have to use 2 or 3 for hdr) the television and PS4 Pro communicated with each other. The television automatically set itself to GAME MODE. Perfect.

quick2000gt

Originally posted at

2017-11-18T19:00:00

I bought this tv primarily for use with my PS4 PRO. Once connected the (On HDMI 2 0R 3 ONLY!!!) the pro and television automatically set itself to GAME mode. Perfect! No noticeable lag time. Great for my PRO.

Quick2000gt

Originally posted at

2017-11-11T19:00:00

I have had the tv for a little two years still in good condition as I basically ever use it and because it was a gift was the only reason I could not return it!!!! Won’t connect to wireless internet, shut off and on by its self and apps work idk never!!!

Chelc

Originally posted at

2017-11-10T19:00:00

TV looks really good. The only issue is that screen looks grey when HDR is turned on in my PC graphics settings.

Dandango

Originally posted at

2017-11-04T20:00:00

I've had this TV for about 10 months. Intermittently, the home menu appears and I have to hunt down the remote and go through a lot of gyrations to get the TV picture back. However, that is minor compared to getting a message that Sony Samba has been is not working. When given the opportunity a few months ago, I opted out of the Samba feature. Three times the Samba message has appeared in the middle of the screen and will NOT go way. I've been on the line with customer service twice for almost an hour to resolve it. The last time, the rep set the TV back to factory settings and assured me it was fixed. Well, it's back. Last night I called again and was told that the problem would have to be escalated to another group and it would take 3 DAYS to hear from them. Therefore, I am without my TV for at least 3 days. I don't have any faith that this problem can be fixed. STAY AWAY FROM SONY!!!!

Winniec

Originally posted at

2017-10-20T20:00:00

The 4K TV by Sony is great but it is no Dolby vision.

Jay 3.

Originally posted at

2017-10-18T20:00:00

The visual quality of the screen is great, but the sluggishness of the basic features ruins the product. It takes 3-4 seconds to bring up basic menus. Simple actions like changing the volume or navigating a menu sometimes take 3-5 seconds after a button press to register. The best software feature is the built in Chromecast support but even that is buggy and suffers from terrible design decisions. For example, after a long period of inactivity from Chromecast (e.g. 30 minutes after you finished listening to music) the TV will suddenly revert back to the last input it was on which is using blaring a loud TV station. Every so many months there is a software update that vaguely lists "general improvements to performance" but my TV just seems to get slower. I really don't remember it being so bad when I bought it, so I wonder if they used some sort of cheap NAND memory in it that gets slower over time. I miss the days of dumb TVs that had physical buttons; at least those would change the channel or the volume as soon as you pressed them.

jackie272

Originally posted at

2017-09-26T20:00:00

There is no end to the praise I could give for the picture quality. I played 4k discs, blu-ray, even DVD. With auto settings the picture was adjusted to the optimal dimensions. Hocus Pocus never looked so good.

SoyRoy

Originally posted at

2017-09-23T20:00:00

Pretty simple to use, can play games on it with the PS4 controller. Kodi works on it to, so that's a big plus. The only real negative is when it slows down and doesn't display the volume, other than that it runs great and has a awesome picture (you can turn the picture of so you can just listen to music).

Shendow

Originally posted at

2017-09-04T20:00:00

I've had this TV for about a month. Impressed with the picture and sound quality... not impressed with the Android app integration wish it could be a dumb TV rather than having the Android OS on it. Also kind of lame that Sony doesn't have a register this TV option in the menu of options. Also seems to be a problem with over the air reception. If I try to scan for more channels without using the "initial setup" feature it will scan for channels and show there are 30+ channels and then when you click ok it goes to the next screen and flickers and then shows 5 channels and forgets all of the channels it just scanned for and are there.

Rocklin R.

Originally posted at

2017-09-02T20:00:00

I purchased my Sony TV and love how it "talks" with my Blu-ray player. Takes me to Amazon movies with one click on my remote control. My Blu-ray is Sony.

Btoom12

Originally posted at

2017-08-23T20:00:00

Great picture and sound. Love this tv. Perfect size for a bedroom and so simple to set up and use

Jo t.

Originally posted at

2017-08-19T20:00:00

Great picture, I bought this TV as a replacement for a TV that dies recently. I love the picture and have had great success with my previous Sony products and thought this would interface nicely with my PS4. Well the Google Android is not as friendly with PSN as I would've expected. PSN won't register the tv, the programming for the antenna reception runs and then flashes back to 5 channels found instead of the 50 it just found and only lets it show analog channels!! WOW guess that was the bonus of updating the software. I was able to work around this issue through the "original set up menu" but was very frustrated until the work around worked.

RJ R.

Originally posted at

2017-08-12T20:00:00

My Sony Blu-ray player is compatible with tv! When I turn on my Sony BRplayer with no dvd inserted it instantly takes me to Amazon movie site. I have been buying Sony tv's for many decades and have been very pleased with them.

Brian h.

Originally posted at