2020-04-15T20:00:00
This was purchased during COVID-19 so that I could work from home. I thought the tip on this product was USB. It was not. The tip on here is something much smaller than USB and that port that it would fit is currently being used to power my laptop. I have no way to use it. This thing is useless to me right now. Are there adapters to get this to a USB?
Sonoflars
Originally posted at
2019-10-13T20:00:00
Rated 1 out of 5
Mute/Unmute tones ruin this headset
The audio quality is fine, but pressing the mute button causes tones that you can't turn off. And worse, *everyone* on the call hears these tones too! Plantronics, please issue a firmware update to remove these tones!
The only other problem is the rubberized cord tends to grip and snag on things more than previous Plantronics headsets with a slick plastic cord.
Otherwise, the build quality is fine and comfort is OK for 1 hour calls.
skring
Originally posted at
2019-09-04T20:00:00
Rated 1 out of 5
Blackwire 3125
The headset is nice. The cord is VERY long. Every time you mute or un-mute the headset there is a single or double (selectable tone/alert followed by a "flourish" of tones. You CANNOT disable these tones and they play over whoever is talking. This effectively makes the inline mute button unusable.
Murph
Originally posted at
2019-08-26T20:00:00
Rated 4 out of 5
good priced calling mic
good sound quality, did not encounter any issues with mic, I work in telemedicine, no issues so far
shazz 9.
Originally posted at
2019-08-14T20:00:00
Rated 4 out of 5
Great quality
I recieved this a month ago and i LOVE it. It's comfortable, lightweight & the sound quality is great. This product is the quality i expect from this company.
CandE1
Originally posted at
2019-07-25T20:00:00
Rated 5 out of 5
Nice Headset
Have tested this unit for a week. Very good sound quality and no trouble being heard. Easy set up to PC or laptop. Lightweight and no issues wearing for 7 hour shifts, so much at times forget unit is on my head, Plantronics keeps making great products!
Grimm R.
Originally posted at
2019-07-25T20:00:00
Rated 5 out of 5
Solid Comfortable Headset with Versatility!
The headset can be used with the microphone on either the left or the right side of your head when wearing. The microphone sounded great! It doesn't have padding on the headband, but I didn't find this to be an issue because of how light it is. It fits like "on-ear" headphones and both speakers turn to sit flat for when it is around your neck not being used, or to fit in the included carrying case!
The headset has a 3.5mm jack for use in cell phones and a USB adapter included to connect to your computer. On the cord for the USB adapter is a volume rocker to increase/decrease volume, answer and hang up calls (requires Plantronics software, and to mute the microphone. When muted, a red LED shines to remind you its muted.
Side Note: it can be used to listen to music.
Bottom Line: Cord length is great regardless of if you are using it with your phone or computer, it's comfortable to use, sounds great, and includes a small case! I reccomend this product for those looking to improve call quality or just comfort instead of holding your phone up to your ear or instead of using speakerphone!
Disclaimer: I was given the product to review, but not told what to say or how to review the product.
theRichieJ
Originally posted at
2019-07-25T20:00:00
Rated 5 out of 5
Very Comfortable
Receive the headset very excided to get it! Took to work hooked up to phone. Very glad to say the sound was great very easy to use. Sure makes my life alot easier to answer calls! Would recommend this to anyone that stays on the phone a lot!! Love it!
Delaine
Originally posted at
2019-07-22T20:00:00
Rated 5 out of 5
Great and Headset
I have been using the Blackwire 3200 for a couple of weeks now. The volume and sound are very good. I would say excellent. I have mostly been using on my Iphone X which the clarity is far beyond the in ear piece I thought the clarity was great but there is no comparison. If you are on the phone a lot, I would highly recommend this headset. You hardly know that it is on your head.
Henry C.
Originally posted at
2019-07-22T20:00:00
Rated 4 out of 5
Light and Comfortable
After using this headset for work and PC gaming: I'm very pleased with the comfort after a few hours. Sound is clear and the mic worked without a problem. People could hear me with no issues.
SteveOx
Originally posted at
2019-07-21T20:00:00
Rated 5 out of 5
Loving using it
Been use it about 7days now in conjunction with my phone. The clarity of the sound as I when streaming music. The mic is easy to let down and use doing phone calls making my conversation close and personal
G 7.
Originally posted at
2019-07-21T20:00:00
Rated 5 out of 5
Great Corded Headset!!!
This headset is so versatile. It can be connected directly to a computer USB port, or to a 3.5mm on a wireless device. With this headset, it is easy to manage calls from your laptop or cell phone.
JBP1
Originally posted at
2019-07-21T20:00:00
Rated 1 out of 5
Could not activate and run on my Windows 7 system.
Downloaded driver and software and selected Blackwire 3222 as default mike to no avail. My prime use is in connection with Dragon Narurally Speaking Pro.
My other two blue tooth wireless headsets fromPlantronics work very well, but Blackwire 3200 Series did not function.
Deppie
Originally posted at
2019-06-05T20:00:00
Rated 5 out of 5
Solid headset with good quality
Been over a year now and have been very happy with the product. Only annoyance is sometimes the 3.5mm jack into the control can generate noise if not plugged in fully but this can easily be avoided by ensuring it is locked in place.
samuelhat
Originally posted at
2019-05-21T20:00:00
Rated 1 out of 5
Medieval Torture is prefferable
Horrible sound. Comfort? Well if you enjoy sleeping in an iron maiden then this is the headset for you. On the mono version both sides are just horrible, one side jabs into your skull while the other firmly presses on the ear and despite this less than perfect constellation of fitting you will still barelly be able to make out any noise, someone talking at a normal volume while you have both windows and your VOIP program at max volume? Yeah, barelly audible.
Levi
Originally posted at
2019-05-21T20:00:00
Rated 1 out of 5
Failed after a couple weeks
Bought these for use at my home office and with light use and no abuse they failed in a couple weeks. I was offered a warranty replacement which sounded great at first, until I was told I had to pay shipping for their own defective product. All this only a few months after my Calisto speakerphone died literally a month after the warranty ended and they refused to help in any way. Lesson learned, never buying Plantronics again.
NYtelecomJon
Originally posted at
2018-10-07T20:00:00
Rated 1 out of 5
Frequent switching from deep bass sound to no bass
The company I work for replaced my old Plantronics headset with this model. They constantly switch back and forth between a nice deep bass sound to sound without bass. I can't find updated drivers or firmware (currently on firmware v.210 for these and I tried installing the Plantronics Hub... but that hasn't helped.
MikeyMcG
Originally posted at
2018-09-02T20:00:00
Rated 1 out of 5
Weird - audio quality changes all the time.
This headset works well for Skype/other audio calls but is dreadful for listening to music - well for half of the time... Sometimes it actually gives a really nice sound reproduction, then - after about 30 seconds it goes incredibly tinny - all treble, a tiny bit of midrange and no bass. A minute later the bass reappears. It's really disconcerting. My guess is that the noise-cancelling/DSP software is having a bad day. I have these because my work supplied them but the minute I finish writing this review I'm off to Amazon to buy some headphones that don't have a split personality.
Alex G.
Originally posted at
2018-07-21T20:00:00
Rated 1 out of 5
Half a headset within 2 weeks.
Company I worked for purchased a lot of these for an upgrade. Immediately received with a multitude of complaints on volume level, comfort, and inability to block out sound. Within 2 weeks, one side of headset has already failed on my own personal headset. This headset is used roughly 8 hours a day, roughly 5 days a week. For a product to fail after so few hours is absolutely unacceptable. Also, the headset was placed in a drawer in a plastic bag in between each use, so improper care for the headset really is not on the board. I hope the rest of the products offered by your company are of a much higher quality and experience at least some Quality Testing before being shipped.
Sean D.
Originally posted at
2018-05-02T20:00:00
I've used this at home for a couple of months and it works pretty well in quiet environments. If there is any background noise, however, it's hard to hear whoever is on the other end. I always have to max out the volume on my Pixel XL and still have issues with competing sounds. Plantronics customer service will not help. They offered to replace it under warranty if I pay for shipping, but the new headset will have the same issue so what's the point. Guess I'm stuck with something I have no use for, lesson learned.
Not P.
Originally posted at
