Glow 20.5" White Softlight Beauty Dish Reflector With Bowens Mount Adapter

2019-09-21T17:31:50

I ordered this item back in back in August, and when the item was delivered it was dented in two places. I immediately called Adorama and they immediately arranged a return and replacement which I was impressed with. Several days later the replacement was delivered and when I opened the box it was broken screws were missing. I once again contacted the customer service at Adorama and they arranged an overnight delivery and extra padding, because I needed the modifier for a shoot. I received the second replacement, and to my dismay the 2nd replacement was Broken as well this one the screws were broken off. I am not sure if I should just choose another beauty dish. ??

W R.

2019-09-05T12:57:18

I couldn't give this 5 stars because my products were received in complete disarray. The screws, wing nuts, threads, and tubes were thrown into my box. Some of the tubes were already screwed in and upon totally assembling my product I found that whoever assembled it had put the wrong screws in. The screws come in two different sizes. The small screws are for the deflector plate and the tubes. The large screws are to screw in the black ring, and the Bowens mount bracket, with wing nuts). So after assembling the first time I realized whoever assembled it half way before I got it had put the long screw into the tubes. You'll probably have to assemble one of these products to understand fully what I'm saying. Good luck since there is no manual. I had to call Adorama to find out there isn't actually a manual for this product. So I was talked through putting it together on the phone. The representative was very patient with me, so I feel bad even writing this review, but I feel like these things need to be fixed. This "oversight" took a good bit of my time. I then discovered I'm missing a thread, so my product doesn't feel completely stable. I hope they will follow up and send this to me soon. Photos to show how my product was received. I did take a few photos with the dish and they look beautiful, so it seems the only issues are quality control.

SARAH B.

2019-08-07T12:42:41

Works perfect

IDRIS I.

2019-06-30T21:41:50

Another great product from Adorama’s Glow line. This beauty dish is very well made love how solid it is compared to other beauty dish I have had. The versatility of this beauty dish makes it a great choice for me. It has the ability to change the mount adapter which is great for me I can use it on my PCB Einstein and my Flashpoint AD 600. It also has two plates. A solid plate to block the light and bounce back into the dish and the second is like a grid that bounces and allows light to pass throw add a little more light to your subject.

George A.