Samsung BD-J5900 Wi-Fi, 3D Blu-ray Disc Player

2020-06-27T20:00:00

recently, samsung sent information to the device as an update or data pack that totally incapacitated the device. now it will not open, reboots every five seconds and will not display an image. i would have thought that my device was just worn out, but the same thing happened to my mother's identical device at her home on the same day. upon looking online, i see that this has happened to most of these players around the world at the same time. samsung told me they would have a fix in 24 to 48 hours. that was almost two weeks ago, and they still have no idea how to correct this.

Owen

Originally posted at

2020-06-23T20:00:00

i purchased this player on 6/21/18, almost two years ago to the day, and on 6/23/20 it will not stop turning off and on. i did not update anything. looking online this is a common problem for many samsung blu-ray players all of a sudden. this is very disappointing as i have spent thousands on samsung products but will not continue if they cannot resolve this issue. a blu-ray player should not stop working after 2 years.

BRAX

Originally posted at

2019-12-29T19:00:00

Drops wifi connection whenever you play a DVD, you have to log in again with your password. Every. Time. Also there's no way to add Disney + to the streaming services. Apparently Samsung thought Netflix and Amazon were all there was ever going to be.

KSON

Originally posted at

2019-10-10T20:00:00

This has been the absolute worst Blu-ray player I have owned! It freezes up constantly, the remote never wants to work, and it has brand new batteries. It has been taken care of very well! Before Hulu was removed from the device, it would play a show or movie for 30 seconds and kick you completely off of the app. It has been like this since it was bought, new, out of the box! I would NOT recommend this to anyone. WORST Blu-ray player EVER!!

Kristian

Originally posted at

2019-08-31T20:00:00

Bought this player mostly to watch hulu on my bedroom TV. Tried last week and suddenly the player no longer supports hulu and always has issues connecting to my Netflix account that I had to get to watch anything online through the player..... kinda of frustrating.... probably will be replacing it with another brand. Also it looks like it should be able to add new "software" but actually isnt able to add new programs for online viewing.

Loosing d.

Originally posted at

2019-08-25T20:00:00

I have had my player for over 3 years now. Have watched any and all my DVD/Blu-ray discs with no problems. I love the Smart part. It connects to my Samsung TV immediately and together they have provided me the best entertainment. Love my Samsung products!

FriscoZ28

Originally posted at

2019-08-19T20:00:00

At $100 I expect a lot more. Ethernet only operates at 100MB and wifi disconnects a lot. Netflix and Youtube have to buffer a lot because of the slow ethernet and disconnecting wifi.

kevin25672

Originally posted at

2019-05-09T20:00:00

I’ve had two Samsung Blu-ray players thinking they’d be good quality because of the name. Despite having a turbo internet package through att, the device still lags when using WiFi. While watching a dvd tonight, the screen went black three times and I gave up. I really will enjoy bashing this thing with my nine iron tomorrow.

Mikemathteacher

Originally posted at

2019-02-18T19:00:00

I bought this last spring of 2018 waiting for a TV to hook it up to, it's been sitting in the Box for almost a year. It doesn't even turn on! I put my ear up to the box and continually tapped the on button every 10 seconds to see if I could even hear a hum. Nothing! And yes I had it plugged in. I had everything hooked up! I should have checked it as soon as it got into my house! And I'm sure by now But it's far too late to return it. I'm really angry about this. I have reconnected my old PS back to the TV again. What a hassle! I'm giving one star to the Features, Performance, etc because I have no idea! There is no profanity in this paragraph so I don't know why it won't accept it!

PhlyGirl

Originally posted at

2018-11-23T19:00:00

Do not waste your $$. Cannot connect to robust wifi for more than 10 minutes

FOFF

Originally posted at

2018-10-28T20:00:00

Had this a little over a year and now player reboots on it's own while watching movies and streaming. Dont waste your money. I have another brand with no issues and had it longer.

mrmovie

Originally posted at

2018-09-17T20:00:00

I bought this one month ago _out of warranty now and it is the biggest mistake i have made on electronics this is a piece of junk-do not buy

deer h.

Originally posted at

2018-08-11T20:00:00

I'm sure this was great when it was released. But as of 2018 it's a joke. Where is the app that lets me use my phone as a remote control?

Andy2018

Originally posted at

2018-07-21T20:00:00

I bought this and it worked great for a while. Mainly my child uses this an well it stopped working 2 weeks ago. it can see the wireless networks but cant connect to them anymore and support has been worthless. Looking at the forums it seems to be a reoccuring issue everytime a software update comes out. one time it works the next time it doesn't. They claim its an issue with my internet.. but everything else works... and now support is saying that the issue may be with the software or firmware of the unit... no duh???? your the ones who put it out. and seems that everytime they do they screw it up

Jakem2018

Originally posted at

2018-06-22T20:00:00

Good Blue Ray Player if that is all you want. If you plan on using the smart TV features I suggest looking at a different product. The wifi connects at best 20% of the time.

Nowifiinmichigan

Originally posted at

2018-06-16T20:00:00

My mother bought one of these, and has had nothing but problems with it. First off, who was the genius that designed the machine to not have a light or something to at least let you know whether it's on or not? On the rare occasion we are able to get it turned on, it won't connect to Netflix, or any other streaming products. I always liked Samsung products, but this experience has really made me think twice about buying another product from this company.

Christo0809

Originally posted at

2018-02-14T19:00:00

movies have a good 720-1080p resolution according to my TV but in the main menu the resolution is a rather poor 360p. also, in the main menu, the display tends to darken on every TV its been attached to.

crdoyle03

Originally posted at

2018-02-07T19:00:00

Device wouldn't go on line. Samsung said it needed a software update and sent 2 thumb drives with the update on each. Player would not accept the update. Even tried hard wiring it to get the update and it would not accept the update. Samsung said to send it to them to be repaired so I returned it to the store for a refund 2 days after purchase rather than fool with it. I have the same model purchased 18 months ago with the exact same problem and I never bothered to get it fixed while it was under warranty but thought Samsung would have fixed it by now. The DVD player is great but if you want to use the online features you may be disappointed. Have several Samsung products and have always been pleased but they let me down this time.

BummedatSamsung

Originally posted at

2017-12-25T19:00:00

My big complaint is the player has no power on indicator. The addition of a cheap LED should not be too much to ask.

bob0826

Originally posted at

2017-10-23T20:00:00

Worked fine for about a month. Now wont stay connected or wont connect at all to internet. If it does happen to connect to internet after i go to settings and manually type in everything, it wont connect to Netflix. And of course now its too late to return to Best Buy. I will stick with SONY.

Pacjac

Originally posted at

2017-09-17T20:00:00

These Blu-ray players are not worth buying. I exchange one because it was not working properly and now I have 2 more that are not functioning. They won't play any discs, have to be unplugged and plugged back in at times to get them to power on. One would only open the tray with the remote and not with the button to open the tray. I would not recommend that anyone buy these models. Samsung has great products but they failed miserably to me with these.

Sneaky68

Originally posted at

2017-09-16T20:00:00

So far, I love this compact unit. It works fine and I've had no issues with dropping WI-FI. I don't get it not having a simple LED to show if It's still on. Does it shut itself down after a period of time or just stay on?

topperj

Originally posted at

2017-07-08T20:00:00

This is nothing special and in fact falls below the bar...Samsung is always removing apps and choosing to no longer support popular apps (what is the point of that?). I don't even use the device often and yet it always seems to freeze. Waiting for it to boot-up can also be time consuming. For example, sometimes it "pretends" it no longer has my wi-fi info saved or that it cannot connect and there is absolutely nothing from with my router. Overall, Samsung has a quality issues with many of its electronics (i own many Samsung device and most of them are problematic). I recommend buying a better quality product from a reputable brand like Sony.

TellingItLikeItIs

Originally posted at

2017-06-21T20:00:00

My last 2 DVD's came from Redbox. After 20 minutes of playback this player muted the audio with a big pop-up message saying: That the device was not authorized to play this dvd. - A Cinavia Msg. code 3 anti-copy protection violation. These are not pirated videos and I was not copying anything. Samsung has been no help so far. Very frustrating!

NoAudioHere

Originally posted at

2017-06-13T20:00:00

I will not be purchasing any Samsung products again. I'll keep it short--this thing didn't work. I was on the phone and on the internet several times and the end result was the same--it would not connect to the internet (it also froze and had other issues, but network connectivity was the most constant culprit. I finally convinced Samsung that it needed to be fixed. I sent it off (and bought a new competitor for the interim) and got it back with a note that said some internal component was replaced. I placed it upstairs in storage because I was happy with the competitor and the Samsung left a bad taste in my mouth. Tonight (Nov '16 it was repaired, today is 6/13/17) I took it out and tried it and THE SAME PROBLEM PERSISTS. No series of changes work. I can hook the competitor up to the television and reconnect to wifi and it works. I'm done purchasing Samsung. I understand products fail. But, getting them to fix them is like pulling teeth. Then, their third party fixers don't even fix it, apparently.

tulsaShane

Originally posted at

2017-06-13T20:00:00

Very easy to set up and get running immediately. Good compatible pricing.

TVandMovieFAN

Originally posted at

2017-05-21T20:00:00

A good deal for the price. A lot of apps to access different media. Good design and ability to use wirelessly with other devices.

lcollierstu

Originally posted at

2017-04-30T20:00:00

Quick and easy start up. Easy wifi connect and requires a very small amount of space .

SSB59

Originally posted at

2017-04-25T20:00:00

VERY NICE SIMPLE SETUP AND CONSTRUCTION. WORKS GREAT.

ROLLTIDE65

Originally posted at

2017-04-13T20:00:00

In Samsung you should keep the product appearance is key, is important, is what attracts consumers, it looks plastic with bad construction, despite all the features and awesome electronics it resembles overall poor quality.

Ed4tech

Originally posted at