Samsung SmartThings Dual-Band Wi-Fi Router, White, 3-Pack

2021-06-29T20:00:00

i bought this as a mesh and smarthub solution. it was not cheap. then samsung discontinues and forces me to not only buy something else but reconfigure devices, networks, etc.. nice! i have three samsung tvs, refrigerator, and dishwasher that i bought. this is the last samsung product i will ever buy. if it is obsolete in less than 2 years after you buy it the company is not reputable or reliable.

KWS3

Originally posted at

2021-06-12T20:00:00

i already have a smartthings hub. i wanted to boost my wifi and thought this mesh system would be the perfect addition. i found no information about compatability with an existing hub so i figured it would work. after purchasing and receiving it i had questions about hardware or wireless connections to my existing hub. after calling samsung i was told that i need to disable my existing hub and start over. they even told me that if i just needed a wifi booster i should get something different. this info should be more accessable or listed in a more user friendly laymans way when searching online. the product is quality built and packed well.

Smartfan

Originally posted at

2021-06-02T20:00:00

i'm a big user of smartthings and samsung products. 1 hub recently died and another is probably on its way to becoming a brick. the hubs tend to overheat and the led display lights sometimes work. the throughput was good but only when it worked. the wifi would drop in and out as well. customer support has been terrible from the beginning. my first contact with customer support regarding the sub hubs not connecting was slow and unhelpful. when 1 of my hubs recently died, customer support was just as slow and not supportive as well.

blu3dye

Originally posted at

2021-03-17T20:00:00

i gave this 3 stars because it really is a great router. the apps are great to control the router and i loved that it acted like a hub for my smart devices. it really is a great idea. unfortunately, the first router i had malfunctioned after about 8 months. i called samsung and thankfully still had a warranty on the device. i had been waiting for months to hear back from them, so i finally reached out to the executive office. a week after i started using one of the routers in the 3 pack, it malfunctioned and will not work. i have two more to try out, but honestly they?ll also probably malfunction. this is really disappointing because it is a great idea, but the product is bad. my airport extreme is still running strong and has been for 5 years. don?t know what the issue is with these.

apfitz

Originally posted at

2021-03-12T19:00:00

i bought this to compare and possibly replace my current mesh network. installing the device was very easy, and the speeds are faster than my current mesh. my only issue so far, is unlike my other mesh network, i can not seem to prioritize specific devices. i plan to continue with the samsung smartthings wifi, might even get a few more for better coverage. i would recommend this to anyone who wants a good mesh network.

Englandkevin

Originally posted at

2021-03-02T19:00:00

speed and coverage are good. device controls are not accessible without an "s" series or "note" series device. fortunately, i had an old apple iphone that would run the required smartthings app. device stays unusually hot, but not enough to cause burns. needs good ventilation!

Rob M.

Originally posted at

2021-02-15T19:00:00

i wanted to buy this to replace a v1 st hub and to cover more of my house. i've been using an orbi router for a few years with only one satellite covering the basement and 1st floor. i decided to do a speed test before this arrived. on my old router i was getting 250mbs down from the 2nd floor computer. once this was setup i tested and with lots of tweaking i could only get up to 120mbs down. while the router was saying it could get up to 400mbs directly connected to the isp's modem. i tested at the hub connected to the modem and still could only get 120mbs down. i moved hubs to different locations. i tried removing hubs by unplugging them. i tried adjusting settings in the plum software. still, i could not get over 120mbs and would normally only reach about 70-90mbs.

Andre O.

Originally posted at

2020-12-12T19:00:00

i have a fairly small townhouse with one hub per floor. even with 3 hubs in a small house, there is still many dead zones with very steep drop offs. there is parts of my house where i get 100mbps, two steps in one direction i get 10 and then one more step i get 0.1. i wish i had returned immediately as theyre very expensive and worse than using the stock router that was provided by isp.

GHelmer

Originally posted at

2020-11-08T19:00:00

i needed a all in one affair while in school. got this since it combines the smart home hub and wi-fi together. i read the newest model uses plume to handle traffic, and plume itself had good reviews. well when i finally got it all working, plume runs at bare minimum since i am set up as a bridge to a wired router (as in this thing acts only as an access point). also, i'm used to granular control of my access points. plume does not allow this. luckily, my wired router can pick up the slack. but if you are used to having the ability to control what devices go to which ip domain or setting up qos, avoid this thing. once i have settled down into a house, the wi-fi part of this will be turned off (if possible) and i'll keep it as a hub only. wi-fi signal is above average imo.

fp12

Originally posted at

2020-10-25T20:00:00

i love this mesh wifi system, it allows me to extend my wifi very far and it allows me to control smartthings, but i would like for samsung to do an update to where it has an online dashboard to manage who is using the wifi and to manage ports. i am doing a project where i need to forward a port but i can't because the hub won't let me. this would be a great feature. but overall this is a great wifi system. keep doing a good job samsung!

Jonathan

Originally posted at

2020-10-08T20:00:00

i would like to enable and configure dns using smart things wifi on my android but can't afford it. i wish sumsung could have a solution for me.

ElimuHub

Originally posted at

2020-09-02T20:00:00

item doesn't work. worked for about a week then connected items don't have internet access. have to reboot it everyday and it still only works for a short time. won't let me exchange/return it because past 30 days.

Steve

Originally posted at

2020-08-30T20:00:00

these are very much 'plug and play' devices for people that just want stuff to work, and they do. i have over 50 wifi devices and single nodes get speedtest numbers of over 500mbps down, limited by the device. but if you want more than basic functionality, you must put them in 'bridge mode' and use a different router. 'mesh' is seamless, works well, and provides good wifi/zigby/zwave+ coverage. you will get a significant performance boost if you can run ethernet to the 2nd and 3rd pods. don't expect too much from smartthings support. these units were designed by plume and are managed with a special version of the plume app. smartthings 'specialists' (cs agents) know next to nothing about them. if you can't find the answer in the app, they probably can't help you either.

Stan

Originally posted at

2020-08-18T20:00:00

we live in a ranch style home which is more long than it is wide (3500 sq ft in all). these smarthings hubs have been god send as the mesh network means not having to input wifi password as you move thru the home with your devices. i also added 2 additional units to the far corners where the connectivity was poor and they networked fine and now i have amazin connectivity with no dead zones. thank you samsung for making networking easy.

Dwijster

Originally posted at

2020-06-25T20:00:00

warning to those who purchased samsung connecthome mesh wifi with built-in smartthings hub. this set up is not compatible with the smartthings wifi mesh wifi with built in hub. they look identical, have same specs, and use the same smartthings app, but you cannot add hubs to the other system. the inconsistent branding of these systems is so confusing even samsung customer support could not figure this out. customer support has two solutuons: reset or reboot. obviosly neither worked since the systems arent compatible. even after looking at my setup they did not mention this. i discovered the lack of compatability on a reddit page. sending back the hub and i’ll try to find the connecthome hub i need elsewhere online, maybe second hand if i have to. why not make this clear on the site?

CHRISTINA

Originally posted at

2020-04-17T20:00:00

I have had this hub and wifi setup and running for over a year now. Super easy to setup with a Samsung Galaxy phone...I can't speak to how it is with anything else, but it took 20 minutes or less to unbox and have it running. I have since added numerous smart home devices as well. Having the smart home devices on a different protocol is great to avoid any interference. I have a 2000 sqft house and I only run into a connection issue at the farthest points away from the hub. This will be fixed with a second hub. With the two hubs, I will have signal throughout my whole house and on much of my 1/3 acre lot.

mtu_husky

Originally posted at

2020-03-18T20:00:00

My wifi literally disconnects 2-3times a day! Ever since getting this. Absolutely hate these biggest waste of money ever! DO NOT BUY. Save your self the headache!

Nates22

Originally posted at

2019-12-11T19:00:00

Purchased 6 weeks ago. Worked for 5 weeks. Now it doesn't let me connect from my phone to my Wyze camera or my google home devices.

ALT007

Originally posted at

2019-11-24T19:00:00

1st unit purchased wouldn't set up at all and returned it. Replacement unit purchased worked great for 24 hours then stopped.

Tony R.

Originally posted at