
Review Summary
2021-04-16T20:00:00
there some glitches now and then but overall work great especially when on vacation peace of mind! would like to order more!!!!!!!!!!!
brown
2021-04-14T20:00:00
very easy to access from the cell phone clear voice talk and well hearing very from the phone.
Nice c.
2021-03-10T19:00:00
i have two of these, purchased the samsung smartthings camera to be sure they would work flawlessly without any issues. every time i think, "hey, i'll just check the camera and see how things are going at home" one or both are offline. when i come home, i reset them and they work fine again... for a few days. them we start all over again and i have to reset them. for the price, this should not be a problem.
SmartThings O.
2021-03-10T19:00:00
this camera has horrible and i mean an absolutely horrible wifi chip that is the one major down fall otherwise the video and audio are the best out there , nothing comes close but when it can't cannot to your network or randomly disconnects that basically means it's unusable
Jay1
2021-03-01T19:00:00
less than 10 feet from new router and 88% signal . disconnects itself at random. still cant figure out cost for subscription , thousands of words to accept conditions ????? trying to do business is a cruel joke , currently shopping for a different product , tech support sucks
GUNG H.
2021-02-03T19:00:00
the camera is great. i wish there were more settings available. but i am enjoying it.
Dood
2021-02-03T19:00:00
image quality ia excellent, even while zooming in. however sound quality is not good when watching live feed, microphone/speaker not on par with samsung quality product. camera was purchased for viewing not listening/talking which is why i'd recommend product. if you wwnt for speaker/mic clarity as well, this may not be for you.
Kristie
2021-02-02T19:00:00
i bought 2 cameras, one for a nursery monitor & one for my back porch to view the back yard. the nursery monitor is awesome. however the lights from the night vision camera on the porch reflect off the windows so i cannot see outside. this is not a criticism of the camera just a fact in case anyone planned to do that sorry if application. i'm certain it will be fine when the windows are removed for warm weather but during the winter months i'm only able to see out during the daytime. i'm very happy with this purchase.
Rweed61
2021-01-26T19:00:00
bought 2 of these cameras. cant use them. app says that my device (phone) is not supported when you go to download the device on the app store. cant give a full review.
Kiki
2021-01-22T19:00:00
the camera does not connect to my phone. i spent hours to try it but it always show failure. tried everything the instruction told me still does not work. i am really unhappy with experience. if i can get my money back without sending it back i would destroy it with a hammer. i though samsung is a good company but i am wrong!
Fiona
2021-01-22T19:00:00
camera is very warm even i switched off. i measured power consumption. it draws 6w when camera is on and same 6w when it's off. is it defective? or normal for this camera..
Powerbook
2021-01-13T19:00:00
been trying for over an hour now to set up the camera. it gets through the whole process and then says cannot connect try again. all the touble shooting help says is to reset the canera and try again. that doesnt work. i have gigabyte interent and tried with camera right next to router and with multiple phones. doesnt work and there are no troublshooting guides that actually help
Brandon
2021-01-06T19:00:00
the camera works good, for the first month, then they spring on you that they need a 8$/month subscription to continue to be usefull... the camera only takes 10 seconds of video instead of the 60 second videos when i first installed them... instead of providing a service for the 8$ a month they limit the use if you dont pay... sounds to me like blackmail, but at the very least its a scam and crummy way to do business... my entire home is smarthings... alarm appliances and home automation... its time to find a replacement for it all... sad, because smarthings started off so good..
Robert G.
2020-12-27T19:00:00
although the camera does the job it constantly disconnects and reconnects to the samsung hub. we have the camera located in out living room and notice that several times a day it disconnects to hub. i hope there is a fix for this and it makes me doubt it's reliably as a security camera.
Robert J.
2020-12-08T19:00:00
well got it as a back up for our apartment. well it constantly turns off viewing, lights shows it is on but can't view live. will be returning. its literally right next to the router with 300 download and upload.
Scott
2020-11-28T19:00:00
i would love to write a review if the camera, but unfortunately it won’t even connect to my smartthings mesh wifi. i believe the issue is it is unable to “see” the 2.4ghz band on a mesh wifi which presents as a single ssid. it’s astonishing to me that a product from the same company, with the same smartthings brand, has this issue. multiple interactions with samsung support have gotten us nowhere. we are resigned to leaving this thing in a drawer to gather dust, and i am now considering getting rid of my smartthings products altogether.
Marcus
2020-11-17T19:00:00
this expensive camera works when connected but it disconnects at least 3 times a day and needs to be power-cycled to re-connect. pretty crap-tastic. i have a spectrum wifi router that is configured in my samsung galaxy 20 ultra so it was set up automatically and easily in the smartthings app. it started working immediately which was nice and works well when "connected". too bad it disconnects at least 2 or 3 times a day and it requires human intervention so this blows the idea of security out of the water. i thought samsung would be better than other cheapo crappy camera but they are just as bad. its an expensive and very disappointing toy at this point.
Eric L.
2020-11-08T19:00:00
so i got 2 of these as a bundle after buying new phones and was looking forward to using them downstairs to keep an eye on things, escpecially our dog and kids, its got great quality videos,...when they want to record, or when its not offline randomly or not choosing when it wants to not upload videos of feed to my app. i have reset them both twice and i still have issues with my kitchen one. they are both within range of the router. so im not sure why they choose to be on in the most random moments and then off other tines, however, like i said, when they are onthey have great quality and nice speakers to do a 2way chat with kiddos downstairs, when you need to back on track.
Annie B.
2020-09-13T20:00:00
These cameras are amazing! The sound and picture quality is perfect been using these for a few months now!
Jason G.
2020-08-10T20:00:00
this is easily the worst system i've ever encountered. it's so bad and so unbelievably frustrating and maddening to use. samsung should ditch this system entirely. the app is clunky and only works sometimes. the cameras lose connection then have to be unplugged and replugged to regain connection. i have good signal strength - 1 is 10 feet from my router & 100% strength - and that's the worst behaving one. i've contacted smartthings support and basically get the "tech runaround" you'd expect. have you unplugged and replugged. uninstall the app and reinstall. remove the cameras and re-add them - which btw completely erases your entire history of clips and they didn't warn me. terrible. not enough room here to describe the horridness of this system. so unreliable it's worthless. big mistake.
Huebel F.
2020-08-10T20:00:00
this is easily the worst system i've ever encountered. it's so bad and so unbelievably frustrating and maddening to use. samsung should ditch this system entirely. the app is clunky and only works sometimes. the cameras lose connection then have to be unplugged and replugged to regain connection. i have good signal strength - 1 is 10 feet from my router & 100% strength - and that's the worst behaving one. i've contacted smartthings support and basically get the "tech runaround" you'd expect. have you unplugged and replugged. uninstall the app and reinstall. remove the cameras and re-add them - which btw completely erases your entire history of clips and they didn't warn me. terrible. not enough room here to describe the horridness of this system. so unreliable it's worthless. big mistake.
Trav
2020-05-07T20:00:00
I bought three cameras. Two will no longer connect to my Samsung account. The third states weak WIFI. It is fivr feet from an AP. All Samsung does is keep putting me on hold. Waste of money and time.
Cellfreak
2020-04-24T20:00:00
I received this interior camera when I purchased my Galaxy S20 plus last month. This camera is always "offline". The camera is located 10 feet from my router and smartthings hub in direct line of sight. The cameras will work for a few days and then the just stop working, usually at the most inopportune time. The firmware needs an update. Samsung needs to fix this issue.
DuvalMan
2020-04-21T20:00:00
I bought two of these cameras before Samsung took over. My RC8335PRO units no longer connect to the new Samsung (Smart things App) nor can I connect either camera to my wireless web. It was fun for a year or so but now just plastic junk.
Mike
2020-04-18T20:00:00
I was excited to get my new camera setup and working, but setup would hang at the point where it registers with Samsung. I registered my Smartthings Cam on my Samsung online account, and tried setup again, same thing, unable to register with Samsung. I don't get it.
rc3885pro
2020-04-01T20:00:00
I bought this camera 3 months ago & am not a big fan. I can only connect it for a few hors and have to disconnect because the camera heats up easily. Unfortunately, I can't leave this camera on throughout the night, or day in that matter. Also, when I do use it the signal goes off & on.
Wendy
2020-03-29T20:00:00
This is a budget camera it does have fhd and hd settings. Picture is really good I like the fact that I can talk thru the camera and listen even if I'm 100 miles away .my only complaint is 8 bucks a month for cloud when Samsung could let the people that already have. Samsung account just link it .60 sec 8s not alot of time but it is enough to identify someone I own of these right now
JJdaboss
2019-11-25T19:00:00
I am monitoring my cat with the camera and it does the job. Like the features and I am satisfied with the product. I am just wondering if additional power cable for this camera can be purchased somewhere.
Duli555
2019-11-12T19:00:00
Works well. Excellent picture. Can use it without a subscription.
badquery
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Browse our FAQ
1920 x 1080 at 30 fps
Yes
145 Degree
Built-In IR LEDs
Bidirectional Full-Duplex Audio (Built-In Microphone and 1 W Speaker)
Yes
Yes
Person Detection
Motion Detection
802.11b/g/n, 2.4 and 5 GHz
WEP, WPA, WPA2, WPS
256-Bit AES/TLS 1.2 with Mutual Authentication & TPM(Trusted Platform Module)
SmartThings App for iOS and Android
iOS 11 or Later
Android 6.0 or Later
24 Hours Free (Subscription Required for Viewing Footage Older than 24 Hours)
32 to 104 Degree F (0 to 40 Degree C)
AC Power, Wired
887276320564
An awesome device for the price! Love it so far
By Duli555
I am monitoring my cat with the camera and it does the job. Like the features and I am satisfied with the product. I am just wondering if additional power cable for this camera can be purchased somewhere.
Excellent
By badquery
Works well. Excellent picture. Can use it without a subscription.
Full HD camera monitors your home for 24 hours
Clear sight and sound with audio and night vision.
One look and you're home
Know what's going on when you're away from home. A full HD camera delivers a clear, detailed view, allowing you to monitor your home 24 hours a day from the convenience of your smartphone, tablet, Samsung TV or fridge. The SmartThings Cam intuitively distinguishes between a person and an object alerting you immediately if necessary, while minimizing false triggers.
Clear sight and sound
1080 HD Video with two way audio and night vision. Full HD, High Dynamic Range and night vision display a crisp, detailed view, day or night. Two-way audio and a built-in mic let you communicate with family members and pets.
Tell who from what
Intelligently senses motion to alert you at a moment's notice and differentiates between a person and an object. Set activity zones to pay closer attention to specific areas.
24-hour data access and viewing
Control up to two SmartThings Cams and view rolling 24-hour recordings for free. All your footage is safely secured on your personal cloud and can be accessed remotely any time.
Easy-to-view Timeline
See all of your in-depth alerts in an easy-to-view timeline in your SmartThing's App dashboard.
Device Card Image View
Keep on top of what's going on at home by checking out the latest events captured on your camera. Because it updates on the hour, it's easy to check if your daughter got home from school okay, if a package was delivered on time or if a stranger approached your door. And all without having to scroll your camera feed.
Android/IOS Compatibility
Uninterrupted Security with the SmartThings app, it's easy accessing your SmartThings Cam on Android and iOS devices. Sync with your phone or tablet and you'll receive a preview clip whenever something is detected.
Multi-view
View up to four cameras at once - easily switch between multi-views of your home on your smartphone to get a clear idea of what's going on. Choose between portrait or landscape mode to view up to four connected cameras simultaneously.
No hub necessary
Simply plug in and connect to your home's Wi-Fi. For total home control, add an optional SmartThings Hub.