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Review Summary
2024-02-09T19:00:00
The screen hinge gone bad so now i cant open or close the screen withouth affecting the screen. If i,m not very careful I cna break the screen.
Roberto D.
2023-02-12T19:00:00
Bough this laptop 2020, all of a sudden screen went blank. The only way I currently use it is by connecting to a tv through hdmi (I never planned on buying a desktop, all I wanted was a laptop). Notice to anyone buying, the lifespan of the screen is roughly 2yrs, put that into consideration when buying. You're buying a temporal product that will last you for 2 years or so before you start pumping in money for repairs because they will ask you to ship it to NJ. Only if they had a negative 5 star in place of one star, surely would have been useful with this review. Buy at your own risk!
GodsChild
2022-12-15T19:00:00
I've had this for a year...and it is the best machine I've ever had. It works beautifully!
knobbytrav
2022-12-05T19:00:00
l brought that a mouth a go with a table and tv and
teryon
2022-05-23T20:00:00
i love this laptop it does everything i need and so much. it's definitely worth the price
Cadia
2022-02-15T19:00:00
what was at first an amazing peoduct, became a disappointment in the quality of the build the support by samsung. the screen started loaing thw ability to stand still on its own, which i forgave. then one of the screen hinges broke while i was opening the laptop , and guess what, it happened exactly one year after i purchased the laptop. unfortunately, samsung support rep told me that samsung warranty ended even before the 1 year mark, which only added to my frustrations. so here i am with a $1000 laptop ,a broken hinge and no support. its disheartening because i have samsung vaccuums , appliances and phones. i am guessing laptops are bot samsung's strength. samsung, i hope yoy can fix this issue, its really disappointing to have one of your products dail in 366 days. thanks
TheCoder
2021-11-10T19:00:00
bought 13" with my own $. had instability with 1st unit and had to replace it. 2nd unit holding up. cons: cpu is shockingly slow. 8gb/12gb of ram is not enough. battery life is disappointing. it drains fast unless i shutdown. if i put to sleep, i'll come back later to find it hot and battery near empty. screen is above avg, but hate its not 16:10. tablet mode works but less fun b/c huge bezel. it's hdr ?effects? not real hdr. keyboard backlight won?t stay on no matter what. otherwise good. don't own a samsung phone so companion apps are useless. keyboard and trackpad are great. that?s my biggest joy. easily portable. i like digital pen for photo editing & notes. wouldn't recommend when alternatives like flex2a have 16gb of ram and better cpu for less $.
Graham
2021-09-13T20:00:00
if your keyboard fails you will be without laptop while you ship to samsung authorized repair facility. for the west coast, the third party facility is in new jersey. if you need a laptop that you can get parts for or repaired locally, you should investigate this before purchasing. if you need for school keep this in mind. hinge broke and screen got lines while in warranty. repair was well done and support was very professional. unit works as expected otherwise. pen is a great feature for art.
laptopuser
2021-08-09T20:00:00
this a great laptop! pros: 3 usb c charging ports the size/weight is nice. it is light and thin but sturdy the display is fantastic. insane hd and vibrant colors the battery life is amazing. it lasts twice as long as any laptop i've owned before the keyboard is quiet, the touch pad is easy to use and smooth the processor is crazy fast the new wifi protocol and bluetooth 5 works way better than prior versions the fan vent's location allows the laptop to cool while laying in bed on blankets easy to connect to my samsung phone and tv cons: i've had a few issues with the s pen not wanting to connect. it resolved on it's own the bottom of the laptop is slick. i added some rubber strips it is pricey it is usb c only so sometimes you will need an adapter
Rayo
2021-07-21T20:00:00
the original laptop was replaced, this one is 8 months old and going back in under their (1) year warranty. the video processor is failing. lovely design, but just horrible execution. samsung "customer care" is appalling to say the least. just stick to tvs and maybe phones!
David
2021-07-12T20:00:00
bought this computer early april 2021. after 2 weeks of use, i had to send it to samsung for repairs because it would not start up. that was about a 5 day turn around of not having the computer. now, early july 2021, the touch screen is not working. i have to send it back to samsung for more repairs. another 5+ days of no computer. i can only hope this is the last repair, at least for a while.
Ron G.
2021-03-30T20:00:00
i love the laptop, but the charger that came with it seems very cheap. i've had the device almost 7 months and the charger cracked from normal wear. the end that goes into the device is the end that started breaking apart. that's the only thing wrong so far, a cheaply made charger.
Techsavvy
2021-03-22T20:00:00
had this flex for 3 months now. still loving it, for personal use. it is starts up fast, keys gives nice tactile response.resistance but relatively quiet. the smaller size left shift key -never had any problem of accidentally hitting the fingerprint button unlike a few of the critics reviews. love the wide screen space, the bezel is really thin, touch screen sensitivity is just right. resolution is great for both videos, webinars, powerpoints, or spreadsheets. the s-pen - have not gotten use to its feel and sensitivity compared to my note s-pen. have yet to try charging my phone on touchpad.
Soop
2021-02-28T19:00:00
i just got my galaxy book flex 13.3” qled (512gb storage) s pen included. the main reason i bought it is because i need the s pen. my galaxy book 10.1 just broke. i am pretty sad right now becuse my work is still stuck for the same reason- my pen.
Rinu
2021-02-25T19:00:00
overall, the laptop was lightweight, easy to use. i used it for several months. but beware if you need a repair as there seems to be severe part supply issues at this time. i sent a laptop out for repair to samsung repair. but due to part unavailability, it will be 2. 5 months since sent it out in mid dec 2020. i still have estimated time for return. probablu recommend not buying this samsung laptop till models have been out a few years.
Michelle
2021-02-21T19:00:00
i really want to flat out love this laptop. the added s pen is genius and its ability to lay flat into tablet mode. it processes games and other applications very well. a few issues i have , though, is my laptop will literally just freeze. on the 'samsung' load up screen it just stays there. i then have to hard rest it to get it back to functioning. not only that, but i am a bit worried it could cause a fire when charging. it gets so hot sometimes just charging, closed, in sleep mode. not sure why. last is the screen hinge. its as if its almost loose and the slightest push to the screen makes it go all the way back.this laptop is twice the price of my previous and these kind of issues didnt exist. (it was also a 2 in 1)
Dai1718
2021-01-25T19:00:00
the screen cracked from side to side without any missuse, and left the laptop completly useless. after contacting constumer service they told me it was not covered under the warranty and did not let me explain what the situation was. i woke up one morning and the screen was cracked, theres no indications of any missuse on the body of the laptop which i only had for two months.
Jose
2021-01-20T19:00:00
this is perhaps the best laptop i have owned over the past twenty years, and i do change my computer every year. the build quality is outstanding and the machine is a workhorse, yet it is light, with a very long battery life and a very well designed keyboard. samsung reinvented its footprint in the laptop space with this machine and has kept the price very reasonable. i find myself no longer wanting to pick up my macbook pro, in comparison to this, the macbook feels outdated, heavy and lacks flexibility
MiamiBeach
2021-01-08T19:00:00
its non leaving products for hours as you are never tired .as i am big fan of samsung products i am carrying all gadgets which are connected with this product.very excited
HARISH K.
2021-01-06T19:00:00
the laptop has a truly beautiful screen. the color tone is familiar to anyone using samsung mobile phones. s-pen adds to productivity. light weight. gamers stay away. best for surfing and some light multimedia consumption.
Zohaib
2020-12-07T19:00:00
hi, just got my laptop about a week ago. like the size and speed. still learning how to deal with all the bells and whistles. especially learning how to use the pen. really satisfied with this unit. jim
jimmcnic
2020-12-07T19:00:00
hi everyone, i am reviewing the 13.3" model. pros small, long-lasting battery, fast small it's got an s-pen and it's bright cons lack of inputs, but comes with dongle the hinge is a little floppy i am a college student and work in it. i like this pc because of the size and cpu, and it has a s-pen built in. it's well built. the screen is nice with the pros of qled. trackpad:i think in the time since the bad reviews the oem manufacturer of the part has upped their game. the battery actually lasts 20 hours. i've used it consistently for two days without charging. the inputs come with all the wonder of thunderbolt. the s-pen is awesome, i use it all the time. keyboard: it's a 65% scale and smooth. samsung has a load of built-in apps that aid the pc like an updater and cleaner.
Benjamin
2020-11-22T19:00:00
the samsung galaxy book flex is an excellent large-screen 2-in-1 convertible laptop.
NoraSa
2020-11-16T19:00:00
i love this computer its literally the best laptop i've owned and its just great in every way i love the sound system, tablet mode, and just so easy to use
Edward
2020-09-12T20:00:00
speakers stink!! need bluetooth just to watch videos. has bugs in screen rotation. also if you're not used to windows there is a steep learning curve.
BirdieCda
2020-08-27T20:00:00
like all pcs samsung's trackpad is truly awful. on several occasions, it has left me scrolling through apple's website in regret. the mouse repeatedly jumps around screen, highlights & deletes text, and either never right clicks or always right clicks. it sucks. additionally, i was hoping to either buy linux preinstalled or be able to install it myself, but no. you are stuck with windows, mankind's worst os.
alastair
2020-08-17T20:00:00
while opening the laptop just after a month of purchasing, the glass in the bottom bezel cracked. i purchased this laptop for online classes and thought shelling out this much money would purchase a quality product, though i was wrong. i cannot send it in for warranty repair at this time since i still have online classes every day, and samsung does not have mobile technicians to fix it.
ARBoyles
2020-07-28T20:00:00
ive been using my flex for a bit over a month now and am delighted with it. i've not run into any problems with it and am impressed with the quality of the video and audio. i've been using it a lot to play an older game and it has handled everything beautifully. even when we had 50÷ players in one area using skills and spells that had a wide variety of visual particle effects, it didn't lag, stutter orshow any signs of being burdened by the display demands. this is a somewhat older game, so it may not require as much processing power as some of the newest ones, but the performance was better than i've seen with any other computer i've tried it on.
K H.
2020-07-27T20:00:00
i am a college student and needed a solution to replace my macbook that was having issues running our proctoring software. i chose this laptop based on my dual love for all things samsung (until this). anyways, the shift key on the right was shortened to fit the fingerprint sensor, so no matter what i was trying to type i would constantly hit that sensor instead of the shift which made my productivity decrease substantially. what a flaw! i didn't have the laptop long enough to have other criticism. i sent it back. my only other complaint was their shipping process. the laptop was on backorder but they didn't notify me of that until the loan was already processed so basically i had little choice but to wait.
amesmichelle
2020-06-08T20:00:00
despite being advertised as up to 16gb of ram, an absolute necessity these days, the only model they sell in the us is 8gb! this is a huge issue that affects your everyday usage with this laptop. this is a flagship laptop with less ram then all of their flagship phones. its unacceptable! i'm returning it.
Rick
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Windows 10 Home
Intel Core i7-1065G7 Processor
Yes
13.3"
FHD QLED
1920 x 1080
8GB
512GB SSD
Intel Iris Plus Graphics
720p HD
Yes
AKG Stereo Speakers
SmartAmp
(Max 5W x 2)
Wi-Fi 6 (Gig+), 802.11 ax
Bluetooth v5.0
2x Thunderbolt 3
1x USB-C
UFS & MicroSD Combo
1x Headphone out/Mic-in Combo
Clickpad
80
4Cell/Li-ion
4546mAh
20hrs
MM14
65W
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Live Wallpaper
McAfee Live Safe (60 days trial)
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Royal Blue
11.91 x 7.99 x 0.51" (30.2 x 20.29 x 1.29cm)
2.56 lbs (1.16g)
69.7 Wh
0887276413099
Magic
By Luke
Beautiful design, clean-cut, robust, tanky, yet thin and light. phenomenal battery hours, I get normal use 15 hours. S pen (Wacom EMR) is still the love of digital artists. The QLED screen and Samsung HDR are gorgours. Only complain is that US doesn't have more RAM options.
What a laptop
By jimmcnic
hi, just got my laptop about a week ago. like the size and speed. still learning how to deal with all the bells and whistles. especially learning how to use the pen. really satisfied with this unit. jim
QLED brilliance in a powerful 2-in-1 PC
This revolutionary 2-in-1 PC will defy your expectations of computing. The Samsung Galaxy Book Flex features a vivid QLED display packed with lifelike detail and stunning colors, combined with an ultra-slim, convertible design. A formidable 10th gen Intel Core processor delivers split-second responsiveness, and the Wireless PowerShare turns your trackpad into a charger. With up to 19 hours of battery life, you can keep working and creating throughout the day and into the night. Plus, the included Bluetooth-enabled S Pen lets you control presentations and content even from across the room.
The quality of QLED on your laptop
First, we brought the magic of QLED to TV. And now, we're bringing it to laptops. The Galaxy Book Flex features a gorgeous touchscreen that allows you to stream and browse with the vibrancy of up to 100% Color Volume 2. Watch and create anywhere with Quantum Dot technology that keeps your display brilliant even in direct sunlight.
Flip it to switch.
The Galaxy Book Flex's ultra-slim design in an eye-catching Royal Blue aluminum finish seamlessly converts from laptop to tablet with just a turn. You'll be ready to take notes, present or watch content on the 13.3" display within seconds. Plus, the backlit keyboard makes it easy to knock out late-night projects.
Productivity powerhouse
Enjoy split-second responsiveness and fluid multitasking with a formidable 10th generation Intel Core i7 processor. Stream content with minimal lag and enjoy an SSD that allows near-instantaneous startup and houses 512GB of storage.
Fast-charging. Long-lasting.
Work throughout the day and stream into the night thanks to a fast-charging battery that lasts up to 19 hours. You can even charge on the go with a USB-C mobile phone charger or battery pack.
The pen is officially mightier.
Your screen becomes a canvas with a Bluetooth-enabled S Pen, built right into the device. Take notes or sketch ideas with precision and use intuitive gestures to start slide shows or adjust the video volume, even from across the room.
A better way to Wi-Fi
Unlock network speeds up to 3x faster than previous generation Wi-Fi routers. Download music, movies and more in seconds with up to 2.4 Gbps speeds, backed by Intel's high-performance wireless hardware.
The best Windows ever keeps getting better
Windows' most powerful operating system is built-in and ready to go. Featuring all the familiar programs you know and love, Windows 10 Home OS provides just what you need to edit, sketch, write and present.
Sound by AKG
Whether you're presenting or streaming, Sound by AKG brings your content to life with layers of rich, textured sound that perfectly compliment the vibrant QLED screen.
AKG by HARMAN
178% Max Volume
Smart. Safe. Secure.
Galaxy Book Flex's improved security features are backed by Windows Hello. Using a fingerprint or a PIN, Windows Hello is a fast, secure way to unlock your Windows devices without entering a password. You can trust the important things stay safe.