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Review Summary
2019-12-15T19:00:00
Finding the correct samsung software is almoat impossuble and the hundreds of alternatives all say my Motorola g7 android is not compatible. So i am totally unable to use the camera. Waste of money for me.
Damian
2019-12-02T19:00:00
Rcvd the 360 with my Note 8. Used it once. The next time I tried to charge it, it will not Charge, or Turn On. I see this is a common problem with no resolution.
bsdanne
2019-08-28T20:00:00
My friends are jealous whenever I post a 360 photo or video. The clarity is amazing and the ability to see 360 when you are on top of a rope bridge or skyscraper is unreal. The battery could last longer (full day) and need a larger microSD so we don't need to download images during trips. I would recommend this product to my family and friends.
Sunshinejllc00
2019-07-12T20:00:00
I really enjoy using this during family get togethers and around the holidays. Its convenient and captures everything and every moment.
DizzyBone
2019-06-13T20:00:00
About a year after I purchased the 360 it stopped working. The camera will not turn on at all. I've tried all the YouTube vids out there nothing has helped. So. Didnt even use it that much either..
Agep
2019-05-12T20:00:00
The camera itself is very nice. However there are very limited settings you can change. This could easily be changed with a software update. Things like shutter speed and ISO can be controlled on the galaxy phones under pro mode or even any regular camera, but there is no such thing for the gear 360. This is essential to take any professional photos.
thatoneguy43
2019-05-11T20:00:00
I bout this gear 360 about 4 months age seem to work great. but went to use it today and it wouldn't start up or even charge..I looked up online to see if I'm the only one experiencing this kinda problems and I'm not, there's forms out there all over the place of others people's gear 360 experiencing the same thing...save your money and don't buy.
jallipe
2019-03-11T20:00:00
I love this camera , I really enjoy using it. The video quality is really good. The device is small and really convenient to carry . It gives a 360 view which is cool and creates really neat looking videos and photos. The setup was simple, the app is easy to use. This camera is alot of fun to use . It is also durable, I have dropped it a few times and it didnt hurt it at all.
Newnote8
2019-02-16T19:00:00
Very poor quality The photos quality are very poor
Knowrooz
2019-01-05T19:00:00
I have used this camera approximately 5 times. The last time i used this camera was about 6 months. I pulled it out for a resent trip and was unable to get it to charge or power on. I spent a short time on the phone with customer support...Not really support...and was told sorry its out of warranty. $70 to fix. How can a camera become unresponsive after only a short period of use? I researched the issue and it seems to be a bigger problem that Samsung is unwilling to acknowledge. Why no recall or free replacement for an item that quits working. Ive used and been proud of using Samsung for many years, but this experience is very disappointing. I would not recommend wasting money on this product. I guess it makes for a fancy paper weight.
NYY03
2018-11-06T19:00:00
There is nothing to say except love it!!!!!!!!!!!!!!!
wolan37
2018-10-25T20:00:00
I bought this phone 2 weeks ago and I love this phone the camera is immaculate, I use to have iPhone and I switched to Samsung Galaxy 9s and I love it
Queen V.
2018-10-03T20:00:00
The camera is nice in making 360 video and snaps, but after some time it stops powering on and doesn't charge at all. But really worse is Samsung warranty service, finally, they replaced with a used one. I'm never getting unreliable product of Samsung ever.
immi
2018-08-09T20:00:00
Stopped charging and turning on after about 1 year of ownership. Don't waste your money. moreover, there is no video editor readily available for mac without an expensive dollar subscription.
DavidTag
2018-07-06T20:00:00
This is advertised as a 4K camera, but 4K is really when you add up all the directions. When you shoot 360 video even with highest resolution, the video looks good when you are viewing it in normal 2D 360 mode on your phone. However, when you watch using Samsung Gear VR or any other VR using the Oculus app in 360 Side by Side format, the quality of the video is so horrible that even faces of people more than 10 feet away can not be recognized. You can not tell if its Cindrella or a Ghost - really - just see fuzzy bright bloblike face. We used this camera to our Disney trip, and shot 360 videos during the day time in full sunlight. There was this disney parade which I shot from curb side (5-7 feet away from where characters walk), and can not really see facial expressions of anybody - actually not even face and just could recognize them from dresses. People within 2-4 feet distance look fine thogh. I am not sure if this is because Oculus's app's handeling of the Video in side by side format, or any other app, but this happens regardless of what VR headset or app I use to watch VR video. Overall the 3D 360 video's result is even poor than a flip phone camera that were available 10 years ago with less than 1.2 Mega Pixel resolution. This is my second Gear 360 camera. Second because I had Samsung Gear VR this time, and hence expected better VR video experience (had given first camera to someone, so had to buy second camera). Now stuck with two cameras which cant even return. I would say this is far from 4K, and far far from Virtual Reality. The camera shoots good videos in 360 mode, but then when the software opens the video in side by side format, it loses all quality.
ttbhai
2018-06-09T20:00:00
It was not free for me. I would like to be able to zoom in on people and take it in the water.
DBmom
2018-03-26T20:00:00
It small and easy to use. Works great with my Galaxy S9+.
Eagle1776
2018-02-06T19:00:00
I loved almost everything except that is not water proof.
Paulo101
2018-01-31T19:00:00
This has got to be the most useless product. Taking pictures with both lens is ridiculous. The lens stick out and are easily damaged. My phone takes better pictures and videos. People are selling these on ebay (preowned) dumping them
none789
2018-01-26T19:00:00
I just sent in my brand-new Gear 360 camera for a warranty repair and specifically stated that not only does it overheat and automatically shut down sometimes, it also fails to make recordings over 8 minutes although I have a 64 GB card in it. For example, if I leave it on for 30 minutes, I'll have four videos (three for 8 minutes) on my SD card. It obviously gets worse if I try to record longer, and most of the time I need it to record for at least an hour. I sent it in for repair and just received the supposedly repaired unit today. When recording, it isn't overheating (yet) or shutting down any more, but it's still breaking up the videos into 11-minute segments instead of one continuous recording. I've had several of your phones and recently purchased an expensive washer and dryer set from your company, but I'm EXTREMELY DISAPPOINTED in how you handled this failed repair. I'll keep this in consideration the next time I'm reviewing product purchases.
BrianF431251254312
2018-01-02T19:00:00
when i bought my phone i got the gear VR for free, even though i bought the phone from the beginning but wish that i had the opportunity to choose whether i want the VR or the 360. you guys are lucky to have this instead of the VR.
SamsugS8
2017-12-13T19:00:00
After taking several 360 shots and videos, and reviewing them on my samsung s8+, videos looks fuzzy and definitely not 4k quality
Mike2050
2017-12-13T19:00:00
I have to admit, how can you complain about a new gadget that you have received for free? This is an excellent companion gadget for the Samsung Galaxy Note 8! It shoots in sharp vibrant crisp 360° 4K Video! It's perfect for capturing everything you want people to see without compromising the quality of the shot. The only thing missing is a hand strap to attach to it, but other than that, it's perfect!
FatalProducer
2017-12-10T19:00:00
This is a great little unit, and could be even better if it had manual control. I would love to make better timelapse sequences, but without manual control, it's too limited. But I do like how it can be operated independently of the phone. Interchangeable batteries would be nice, but the feature I want the most is manual control for better video and timelapse. I also wish it had either a microphone input, or the option to use audio from the phone (so I could plug in a good microphone). Hopefully a firmware update will allow manual control in the near future.
Jared5
2017-12-09T19:00:00
not sure where i can use it with out major setup can not seem to view 360 on computer
tdbake
2017-10-29T20:00:00
My camera came free with my new Note 8. Im glad I didnt pay money for it. When recording videos, you can not zoom. In addition if something is more than 10 yards away, you can not see th subjet of your video. If you use the program to edit, good luck. Not very compatable. My phone taks better video and pictures. My outdated camcorder produces better results than this digital 4K resolution piece of cr@p
VideoTaker
2017-10-14T20:00:00
THANKS FOR TAKING MY MONEY FOR THIS PAPER WEIGHT SAMSUNG! i BOUGHT THE GALAXY S8+ AND THE GEAR 360 CAMERA. IT DID NOT WORK RIGHT OUT OF THE BOX. NO POWER ON, WILL NOT TAKE A CHARGE, NO INDICATION OF LIFE. NOT A SINGLE LED INDICATOR COMES ON EVEN WHEN PLUGGED IN. INVESTED ROUGHLY 6+ HOURS IN TOTAL ONLINE AND ON PHONE WITH NUMEROUS TECHS, PEOPLE AND SUPERVISORS JUST GETTING THE RUN AROUND. EVERYONE JUST PASSES THE BUCK ALONG.
MIKEBALTIMORE2017
2017-10-09T20:00:00
Mac version of software is not compatible with High Sierra Mac OS.
MacOS
2017-10-08T20:00:00
Got this for free with the purchase of my Note 8. It is actually a pretty cool gadget.
TheMan916
2017-10-07T20:00:00
Tried many times, but could not update the firm ware. Downloaded successfully, but could not copy to the device. Also, it said either downloading by cell data or wifi, but failing to download by wifi. Still keep it in the drawer.
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Galaxy S8, Galaxy S8+, Galaxy S7, Galaxy S7 edge, Galaxy S6, Galaxy S6 edge, Galaxy S6edge+, Galaxy Note5, iPhone7, iPhone 7+, iPhone 6S, iPhone 6S+, iPhone SE, PC Software on Windows and Mac
4096x2048 at 24fps 360 video/15MP 360 still image
Dual CMOS 8.4MP, Dual F2.2 Fisheye Lens
Built-in 1,160mAh
Video Recording Time (Dual 2560x1280 at 30fps) : Up to 130 min
Video Recording Time (Single 1920x1080 at 30fps) : Up to 180 min
MicroSD card up to 256 GB
Wi-Fi Direct
USB 2.0 (Type C)
Bluetooth v4.1
IP53 Dust and splash resistant
4K
Gyro, Accelerometer
3.96 x 1.8 x 1.77" (10.06 x 4.57 x 4.50cm)
0.29 lbs (0.13kg)
887276209319
360 is adding to our sales process
By 84WestEvents
I love using my Samsung Gear 360 to photograph our event décor and production details. When meeting a client in our office it's easy to place them front and center, with the Gear VR, to see what we have created for other clients and can create for them. The Gear 360 software makes linking to our Galaxy S8+'s to share images faster than ever and the LIVE streaming feature is done right! Our first 360 camera was the Ricoh ThetaS, which is very nice, BUT has very little memory and battery life (...
View full Review
A Great Little Gadget!!!
By FatalProducer
I have to admit, how can you complain about a new gadget that you have received for free? This is an excellent companion gadget for the Samsung Galaxy Note 8! It shoots in sharp vibrant crisp 360° 4K Video! It's perfect for capturing everything you want people to see without compromising the quality of the shot. The only thing missing is a hand strap to attach to it, but other than that, it's perfect!
Put the world in your palm
Get the whole story with the 360deg. camera that captures every angle in 4K brilliance. With four times the resolution of regular HD and a design that fits in your pocket, you can take in the whole scene in a single take. Capture everything on a road trip, in a festival crowd or at a family reunion, then edit and share in an instant.
Tell the whole story
Capture life as it happens in the stunning clarity of 4K video and 15MP photos. Dual 180deg. lenses work in tandem to provide a seamless 360deg. picture, so you get every perspective in one take. Requires MicroSD memory card, sold separately.
Take it anywhere
Gear 360 was built to go places. It's easy to hold, shoot and take with you. Plus, with an IP53 water-resistant rating, the Gear 360 can handle a splash.
Seamless sharing
Share your Gear 360 experiences straight to Facebook, YouTube and Samsung VR with your Galaxy S8 or S8+. Use your Samsung Galaxy or iOS smartphone to control your camera remotely. Plus, an easy-to-use app lets you preview and edit your Gear 360 videos before you share.
Go back to the moment with VR
The Samsung Gear VR immerses you in the moments you capture with Gear 360. Upload your photos or videos to Samsung VR to experience them in virtual reality. Then share them with far-flung friends and family.