Samsung Chromebook 13.3" 4K UHD 2-In-1 Touchscreen Notebook Computer, Intel Core i5-10210U 1.6GHz, 8GB RAM, 256GB SSD, Chrome OS, Mercury Gray

2023-07-25T20:00:00

This is by far the worst piece of electronic equipment I have bought from samsung. The mouse pad doesnt work even after troubleshooting. The battery lasts 2 hours at the most when unplugged. The mouse tracker ghosts on me when I surf the web and will exit all my screens and then re open, close and again its ridiculous. They wont even honor the warranty or give me any type of support. 900 dollars down the drain

Nick

Originally posted at

2023-07-07T20:00:00

I purchased this beautifully designed Chromebook in June 2023, so just a few week's ago from the time I'm writing this review. After about 3 days of receiving the device in the mail, I needed to start working on a research paper for an online class. I was about 15 minutes into my research when I needed to click and drag a file to a new folder I created for my research articles. My touchpad became unresponsive and my onscreen cursor began acting very erratic. I ended up restarting the device and this did not resolve the concern. I followed all of the troubleshooting steps found on Samsung's website as well as Google's and this did not resolve my concern. About a week ago I "powerwashed" (factory reset) the device and this did seem to temporarily fix the touchpad concern, and when it did malfunction, the trouleshooting steps founds online did resolve the problem, but for only about 10-15 minutes. For this to be my everyday laptop, I am HIGHLY annoyed that I cannot double click, or click and drag using the touchpad without causing it to wig out. I attend an online university and 100% of my course load is done at home and supposed to be on this laptop. I am thankful that the screen is touch enabled, or I would be so far behind. I have contacted Samsung support and will be sending the device in for repairs, but after researching this problem online, it seems that others have also tried these steps to no avail. I hope Samsung is able to figure out what the cause of this issue is. It seems to have affected a great percentage of customers who purchased this same device.

sti_xx1226

Originally posted at

2023-06-21T20:00:00

Absolutely the most beautiful bezel a laptop could have. It's quick and beautiful layout has me excited to learn every feature! I enjoy the little things and really like how the keyboard backlight emits

BushidoBrown

Originally posted at

2023-06-11T20:00:00

Chrome os absolutely worthless don't even think you may like it. It's even doesn't have spell check in Gmail app. Absolutely inconvenient to use. You will find more useful any tablet but not this laptop. After few times trying just laing on shell as garbage.

Kososs

Originally posted at

2023-06-04T20:00:00

I got this model in December of 2020, just before the 'stripped down' Chromebook 2 came out & after getting used to this one, I feel, for what I was looking for, that I made the correct choice. It'll be 3 years in December & there are still features I have yet to try out & possibly use on a regular basis. We went on a cruise in April & because this laptop is so light, this is the one we took with us & both used. We already have an HP lap & desktop so this was basically something for surfing the web, watching videos & the occasional face-time video chats/meetings & so far so good.

WendyAnn

Originally posted at

2023-05-28T20:00:00

Love all features and the price is great.. fast good cheap love it.

BIGROB

Originally posted at

2023-05-27T20:00:00

I would love to have an apple laptop I need a computer.

WHITECAT

Originally posted at

2023-05-09T20:00:00

As a commercial electrician being able to draw out detail lighting layout on multi million dollar restaurants without having to carry around a huge roll of architectural plans is the best part of the galaxy chrome book and what makes it even better is being able to share plan changes from my chromebook to my employees galaxy devices without anyone have to climb up and down ladders and constantly walk to the front of the job site to look at a set of plans.

Dustin

Originally posted at

2023-05-04T20:00:00

Stopped working a week after I purchased it. Had to send to Samsung twice to fix. Now it is messed up the 3rd time and I had it less then a year

NAAD

Originally posted at

2023-05-01T20:00:00

I use my chromebook for entertainment, work, artwork sending, documentary notes.

Nukidotb99

Originally posted at

2023-04-30T20:00:00

I use my chromebook for literally everything with zero issues. 100% recommend

Dss7673

Originally posted at

2023-04-30T20:00:00

It would be nice to have a chromebook that was much stronger, much better cpu than the cheap basic one, it would be helpful if it had a touch screen and wasn't made so cheap

Brandon

Originally posted at

2023-04-30T20:00:00

I have had my Chromebook for years and I love it. It has good battery life and it's easy to use, the only downside is that I can't use print- to-cut feature using it with my cricut but that's an issue with android devices. Overall, I still use it and would definitely recommend!

Samsungshopper

Originally posted at

2023-04-21T20:00:00

excellent design . overall is good . best amoled chromebook

Kishore

Originally posted at

2023-04-16T20:00:00

I bought this about 18 months ago, and now the touch pad mouse hangs so badly the device is unusable

DrOOO

Originally posted at

2023-04-07T20:00:00

yes, a known problem with "fixes" all over the internet but they are only temporary. i fight every single time i use this chromebook with the track pad freezing/locking up or just not responding. i paid $1,000 for a book three years ago. i planned for the purchase to last me 5 years, and two years in, i've been dealing with a worthless track pad. to fix it, i purchased a $20 usb-c wireless mouse, rather than ship it back to samsung. i have been a loyal samsung user (phones (7), tv, fridge, washer and dryer) for over a decade. this is the most disappointing purchase i have made. i would have rated the chromebook five (5) stars, except you can't get past the weak link of a track pad.

Raumulin

Originally posted at

2023-03-24T20:00:00

like everyone else... the track pad went out after about a year of light use. only the top part works. it's a well-known issue samsung does nothing about. the device gets hot very fast. the battery life is pretty dismal. for some reason when i type the space bar inputs two spaces randomly. i've tried every adjustment known to man to get it to work. the only great thing about this product is the screen. now i have a "premium" chromebook that's ready for the garbage.

Jackson

Originally posted at

2023-03-19T20:00:00

i gave this product two stars because my trackpad started to give me problems. when using this device it tends to get super hot and freezes up alone with the trackpad. it just stop working. i tried everything.

Chelsea

Originally posted at

2023-03-13T20:00:00

I purchased Samsung laptop for my schoolwork when it had a good deal included Samsung TV and tablet. It has good features which I need the most important is LIVE Caption for my virtual class and videos about business news. I also use Google Drive like, words, excel, and PowerPoint for my assignments. That is awesome when I upload applications from Google Play, some of them would ask if I would like the application would be added to the other Samsung device(s). All I have Smart Samsung TV, Tab S7 tablet, and Galaxy Note 9. I can't live without stylus pen! I use the pen for a many reasons: games, drawing and writing on the Samsung note or any photo/video applications. The result is number one is LIVE caption that I really pleasure for my virtual class and reading what any social media says (some don't have subtitle provided). Thank you for everything.

RedHibiscusT

Originally posted at

2023-03-12T20:00:00

A great product, easy to use and definitely lightweight and compact to use for personal or business. If I could give a higher rating, I would.

BlueFo

Originally posted at

2023-03-12T20:00:00

.This product is amazing, the sleakness and size of the screen are perfect. It's very easy to use and navigate. The amount software and applications I'd give this product a 10/10 rating.

SneakerAddiction

Originally posted at

2023-03-06T19:00:00

Worked great for the first couple of years. Then the trackpad went wonky. Nothing would fix it, updates, factory resets. It would work for a little while after a reset, then it stopped working. I bought it when it was $1000. I have cheaper way older laptops and have no problems. If it wasn't for the touch screen and stylus still working I would have given it 1 star. Other than that the performance is still great and everything else works.

Raw T.

Originally posted at

2023-03-02T19:00:00

I got this for Christmas and just love it. Everything is so simple and so many features.

Matgaret

Originally posted at

2023-03-01T19:00:00

I am im school and also teach my 7 year old daughter.

Teach2learn

Originally posted at

2023-02-26T19:00:00

I had this for less than 3 months and have only used it maybe 10-15 time in that time frame. I don't need to use it everyday. I'm very disappointed. I normally love Samsung products but this is the worst one. Within the first month( used it maybe 5 times and it started to crash. Sent in for repair. Said it was fixed. I have used now about 10 time or so withing the 2 months and now it keeps crashing again. I hate this product. I would rather throw it away and get my money back. This is very unreliable.

Marcus E.

Originally posted at

2023-01-18T19:00:00

Purchase this when it came out I love it.. hard to navigate at first but I caught on quickly

Cadillac

Originally posted at

2023-01-04T19:00:00

Waste of money and you can not trade these in anymore like when I got it so I spent over 600$ for a chromebook that doesnt function well and I have not even had it 6 month and its collected dust the last 3 months as its not worked right or connected to internet right since the first log on.

ak98

Originally posted at

2022-12-31T19:00:00

Don't believe the low scores. Lots of complaints about battery charge life. Consider for a moment the horsepower this Chromebook has under the hood. A full blown PC laptop processor (Intel Core i5) that runs circles around virtually all other CPU's used in Chromebooks. An AMOLED display with a max NITs brights of just over 500 making this unit usable outside in sunlight. Virtually all other Chromebooks use a standard IPS display that can barely manage 250 NITs. Not to mention that AMOLED emits much less eye straining blue spectrum light than IPS or even QLED. Try getting an IPS or QLED display certified as an Eye Care Display by SGS, the Swiss inspection and testing service- unlikely to happen. Finally, this Chromebook is packing a large capacity SSD and 8 GB of high speed RAM instead of the more common and slower 4 GB. All that said, run time between charges isn't going to be quite as long as that of a weaker Chromebook. But so far after a week of owning, battery time for this powerful Chromebook is good when considering it's heavy duty specs.

Ripsaw

Originally posted at

2022-12-23T19:00:00

Not worth it! Had this for only 2 years, and the screen always freezes then restarts. Its so annoying; I can't do anything with this thing if it always freezes my screen. I wouldn't recommend. Don't waste ur money

Adeara H.

Originally posted at

2022-12-03T19:00:00

I absolutely love this chromebook. The only real complaint I've heard is the battery life. But honestly I haven't noticed it being an issue at all if you keep the brightness at a reasonable level. Also with 4k oled screen, totally worth it.

StiffyMcStuffin

Originally posted at