Samsung Galaxy S23 FE 5G 6.4" 120Hz Full HD+ GSM Smartphone, Unlocked Graphite 256GB

2025-07-02T20:00:00

In less than 11 months and this phone only holds a charge for a mere 5 hours. I took it in. They ran diagnostic testing and said it works as intended. Nothing wrong with it. SERIOUSLY?! It only holds a charge for 5 hours. I am so disappointed in a company that doesn't stand behind their phone quality. It hasn't even been a year. $600 phone that lasts less than a year. What a joke.

Stacy

Originally posted at

2025-05-19T20:00:00

This phone has an extremely hard time connecting to the t mobile network. When trying to troubleshoot, t -mobile blames samsung, samsung blames t - mobile. I've worked with T-Mobile to refresh the network, clear the cache, go from a physical sim to the esim and I've worked with Samsung to bring it to there. Third party repair group, for them to tell me there's nothing wrong with the phone. In the meantime, for the last year and a half, I've been dealing with dropped calls, calls not connecting, my voice dropping while, I'm still connected and people telling me they can't hear me, voice text interpretation that is ridiculous, not to mention me giving up hours and hours of my time either on the phone with Samsung or standing in a t mobile store, all resulting in me stuck with this phone with samsung, not willing to simply exchange it. The current status is Samsung. Expects me to go back to the third party provider, have them confirm that it's broken and then send it to Samsung so they can look at it and confirm that it's broken, all the while I'm without a device, which they admitted could take potentially two weeks. In this day and age, who can be without a device for that amount of time? Samsung needs to step up. And simply send me a new device and allow me to send this one back after I receive the new one. I told the clerk on the phone. I am happy to pay for the device and have them credit me back when they receive mine. She would not do that. A major problem is that these frontline clerks have no power to really give the customer service that is truly necessary. Whether it's Samsung, T-Mobile, the cable company or anything else, these people are trained to be robots and just repeat a script.

Shar

Originally posted at

2025-02-21T19:00:00

All in all an excellent phone, camera should be better,

MikeenSD

Originally posted at

2025-02-19T19:00:00

Nice price, solid product. , used to Motorola, so I'm trying to get used to OS. Again great phone. A little top much bloateare...

Mikensd

Originally posted at

2025-01-17T19:00:00

Best phone for the price. Pics are good and video is great

Alan

Originally posted at

2025-01-11T19:00:00

Flagship quality phone with a budget friendly price

Barryd

Originally posted at

2024-11-18T19:00:00

This phone is amazing!!!!!!!!!! Camera is exceptional quality and I'm beyond pleased ??????

Samsung S.

Originally posted at

2024-11-18T19:00:00

Overall happy with my purchase. Biggest draw back is it is loaded with software that I have no use for and find very annoying but shut it down or remove and things that I do want will not work properly.

John

Originally posted at

2024-11-11T19:00:00

Extraordinary I am really enjoying my new Samsung from metro

Benny

Originally posted at

2024-11-10T19:00:00

Had this for about a year and it has absolutely been quite the experience. Everyone has a different experience, but unless you're EXTREMELY picky, this is a phenomenal device: very rich stereo speakers with great bass, INCREDIBLE cameras, and the night mode is insane just how well it can capture a visible picture given just a little bit of light. Put it in pro mode and use a long shutter time and get really amazing photos of the stars. The slow motion is also insanely cool. Software updates are consistent and keep the phone running securely and effectively. The app good lock is AMAZING for fully customizing this and many other Samsung devices. Very quick and snappy and never struggles to perform for its given tasks. Very clean design with a night FLAT screen just how we like it! Keep that flat screen up, it is amazing; glad the s24 ultra has a flat screen, and I hope that flat screen trend continues.

jcfyre

Originally posted at

2024-10-20T20:00:00

Loved my S23 FE Clear pictures from camera and more features

Sandra

Originally posted at

2024-10-08T20:00:00

Great product. I got it for my mom and she loves it.

Grace

Originally posted at

2024-10-07T20:00:00

Love this new phone!!! So glad I made the SWTICH!!

Benny

Originally posted at

2024-10-06T20:00:00

I regret purchasing the Samsung S23 FE. From the start, the phone has had serious issues with overheating during video calls. It heats up so much that it becomes uncomfortable to hold, and I'm constantly worried about the long-term impact on the device. That's not even the worst part - the phone shuts down randomly when watching videos, which is incredibly frustrating, especially when you're trying to enjoy content or make important calls. I purchased the phone from the Starlink showroom(Invoice#DFCM0101105622) in Qatar on 17/06/2024 and returned it on 01/10/2024, expecting a replacement. However, instead of providing a new device, Samsung repaired the motherboard and returned the same phone(Service Order#4280187978), assuring me that the issue had been resolved. Unfortunately, the problem persists, leaving me with a phone that continues to overheat and shut down unexpectedly. The 14-week delay in returning the phone was due to the fact that I bought it for my mother, and it had been unboxed in my hometown. I had to wait to arrange for someone to bring it back. For a phone in this price range, this is completely unacceptable. I expected much better from Samsung, especially in terms of after-sales support. The S23 FE has been nothing but a headache, and I wouldn't recommend it to anyone. I hope Samsung and Starlink addresses this issue and provides a proper solution soon.

Vaseem M.

Originally posted at

2024-10-01T20:00:00

Its a upgrade from my last phone it took awhile to save up money for it but it's worth it, It gets the job done works well would recommend it

Javier

Originally posted at

2024-09-24T20:00:00

It's exactly what my mom needs to be able to call 911 on speakerphone. Quality on top of that. Thank you Samsung. You're the very best.

Theo

Originally posted at

2024-09-23T20:00:00

I think it's very good phone for the the pice and for the IG are good. I recommend it.

Vladimirp

Originally posted at

2024-09-22T20:00:00

Wonderful experience. Behind on sending back my trade in device, they gave me a few more days to do so. Incredible experience.

Kyjohnson

Originally posted at

2024-09-22T20:00:00

Easy purchase process. Good quality phone. Transfer process was smooth.

None p.

Originally posted at

2024-09-20T20:00:00

It's amazing, there's a few features that I wished were apart of it but other than that, it's great

Trey

Originally posted at

2024-09-16T20:00:00

Solid phone, great performance, and flagship features at a great price.

Peter W.

Originally posted at

2024-09-15T20:00:00

Great phone so far! Easy ordering through the website as well!

Crystal

Originally posted at

2024-09-15T20:00:00

Thinking about upgrading but since I've gotten pretty used to my pen thingy so I have to make sure my next one has the same one I have and youse

Big M.

Originally posted at

2024-09-14T20:00:00

Good quality phone, could be a little stronger when it comes to processing power. Camera is also on the weak side for the technology available.

Chris

Originally posted at

2024-09-12T20:00:00

I wanted and upgrade from my great S21 FE and the S23 FE is exactly right. The FE features are just fine for me, making the price point a bit better. Everything works, plenty of space w/256gb, cameras are very good. The slightly larger size is ok, and I actually like this phone being heavier and thicker than the S21 FE. Great phone.

JCBolt

Originally posted at

2024-09-12T20:00:00

Great phone with many good features,exceptional customer service in purchasing this phone.

Bill

Originally posted at

2024-09-11T20:00:00

So far, so great. Great sound quality, nice feel, and chic look.

Denell

Originally posted at

2024-09-10T20:00:00

This is the worst phone I've ever had. The battery is horrendous and doesn't last nearly as long as my old A32. The A32 could last two days on a single charge, while the S23 just barely lasts one day. The battery rapidly declines after 5%. I've seen the percentage jump from 3% to 0% in 30 seconds and take 10 minutes to charge 1%. Not to mention the constant change in screen mode display. When using certain apps, the color goes from vivid to natural. Everything is desaturated. I see the change when I switch apps. I speculate this is to save battery, but there's nothing to be done about the display. Even toggling between screen modes and clearing cache of the affected app, it resorts to natural mode. Worst phone I've ever had!!!!!!

Kekau

Originally posted at

2024-09-08T20:00:00

I use my device to call my family and friends and also send pictures of me on I am aging gracefully into my early 60s.

DrMinipark2025

Originally posted at

2024-09-07T20:00:00

Great phone. My only complaint Is that mine gets hot

Twiztid52

Originally posted at