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Review Summary
Prism 853 4K Encoder Card
1 Year
Active
2 Days
Ships Within 1 Business Day
6AM-6PM PST
Mon-Fri
Up to 2 Hours
(within hours of operation)
Active
Within 2 Business Hours
Unlimited High Priority
Active
30% Discount + Travel & Expense (Per Day)
Make the most of your Teradek Prism 853 4K Encoder Card with the 1-Year Pro Care Elite plan, a robust support package designed to ensure your equipment operates flawlessly. This high-quality service plan is an essential investment for professionals who rely on their production gear to perform without fail.
With the Pro Care Elite plan, you receive top-to-bottom protection that underscores our commitment to your confidence in your production equipment. Eliminate any uncertainty surrounding the performance of your Teradek Prism 853 with this innovative support solution, offering a dedicated service that's tailored to your unique needs.
As a Pro Care Elite member, you gain access to priority support, ensuring your inquiries are fast-tracked through our high-priority queues for both phone and email assistance, available Monday through Friday. Our reliable and knowledgeable support representatives are equipped with extensive expertise in wireless and IP video devices, ready to provide you with real technical support when you need it most.
In the event of hardware issues, the Pro Care Elite plan includes rapid product replacements, with the promise to ship an advanced replacement unit in as quickly as one business day. This advanced level of service minimizes downtime, keeping your projects on track and your mind at ease.
Extend the life of your investment with an active warranty that continues for every year you're enrolled in the Pro Care Elite plan. This extended warranty coverage is a testament to the durable and high-quality nature of the Teradek Prism 853 4K Encoder Card, providing an additional layer of security for your equipment.
Furthermore, the Pro Care Elite plan guarantees repair times, with a commitment to have your unit repaired as swiftly as two business days. This reliable service ensures that your equipment is back in action promptly, maintaining the continuity of your work.
To enhance your expertise and maximize the use of your Teradek equipment, you'll also gain access to an extensive knowledge base, informative guides, and video tutorials. These resources are designed to empower you with the information you need to leverage the advanced features of your Prism 853 4K Encoder Card.
Please note that this exceptional level of service is currently available only in the United States. Secure your peace of mind and ensure uninterrupted production with the 1-Year Pro Care Elite plan for your Teradek Prism 853 4K Encoder Card.
https://teradek.com/pages/warranty-information
888-941-2111