Used Epson EcoTank Photo ET-8550 Wide-Format All-in-One Cartridge-Free Supertank Inkjet Printer

2025-05-24T20:00:00

I purchased this printer about a month ago.Unfortunately the printer was not working as I couldn't add ink.i contacted Epson tech support and explained the problem, photos and answered their questions the best I could via telephone.which of course was not a 1800 number and was an additional cost to me. I wanted the printer relplaced or repaired and an address that could sent it to.which they wouldn't provide. I sent it to a wrong Epson address which was received by them. Tech support said that they didn't have the authority to contact department. I couldn't contact the department I sent to. I find hard to understand that one Epson department could communicate via phone with another Epson department. In the end I couldn't get printer back or a refund. I originally wanted the printer because it was 6 ink printer and you could use 13x19 photo paper. I may buy the same printer but not direct from Epson.

Dale42

Originally posted at

2025-05-04T20:00:00

I bought my ET-8550 3 years ago and for most of the first two years (warranty period) was very happy with the quality of the prints, both photo quality and drafting for home landscape design. In the last few months though, the printer has been plagued with problems. First, some nozzles became clogged (only 970 pages printed, only Epson OEM ink used) and I went through more than 2/3 of my ink and a couple of waste tanks trying nozzle cleaning and power cleaning, strictly following Epson on-screen directions. I got to only a single Cyan nozzle being clogged and decided to live with it for drafting purposes but that was followed by multiple paper jams and then a code 031002 error which is a hot head indicator - possible failed print head or failed mother board. When selecting "proceed" after a cool down / power off position, it now tells me there might be foreign material in the printer. Not sure how that could be - paper or ink debris? I'm not excited about spending another almost $700 for a replacement so will be shopping for other products. Too bad - until recently, I was happy with this printer!

COSteve

Originally posted at

2025-04-30T20:00:00

An absolute nightmare. Nothing works properly. It constantly says there is no paper, even when there is paper. Because its 1mm from the feeder. The paper constantly get stuck. The larger posters, print out missing lines everywhere. They removed a print size that I was regularly using from the defualts on the upgrade. And it was the size I bought the printer from. Its like you bought a car and the manufacturer, comes into your car one day and just removes a random peice of the car and says you dont need that anyways. Even the forgot password on their website doesnt work, Its been an absolute horrible experience. The worst piece of hardware I have bought in the last 20 years.

upsetwithyourprinter

Originally posted at

2025-04-26T20:00:00

Absolutely LOVE this printer! Took a bit to figure out some of it - like where exactly was tray 2 - but eventually figured it out. Since I print alot I really like the double sided printing as it saves on paper. It's ot quiet but it's not any louder than any other printer I've had. - I replaced my Brother laser with this one. The automatic openimg output tray was a surprise bonus but doesn'tclose unless you push the close button on the diplay which must be closed to load tray 2. Tray 2 doesn't hold a lot of paper but it's enough for me. I fill the tray every couple of weeks. Love the print quality too. Hope it stays working beautifully. Will only buy brand ink for this great printer to maintain it. Also like you can put larger paper in it too although I haven't had an opportunity to try that out yet. Was well worth the investment!

Amazilia

Originally posted at

2025-04-18T20:00:00

Just WOW. Really quiet ,fantastic prints This is my 4th 13x19 printer and best yet. Easy to use and now no cartridges to worry about.

hafasleep

Originally posted at

2025-04-15T20:00:00

2 years and still happy. I had multiple printers throughout the years and this one is far the best. My last one was the ET-2850 which was decent but did not have the photo quality I was looking for but is good for the kids. This ET-8550 prints out beautiful 13" X 19" photos from my drone shots to close ups of my pets with amazing results. Exercise it regularly with nozzle checks to avoid ink drying up on print heads like most printers and you should get worry free usage for years. Avoid 3rd party inks as I had to learn the hard way. Old non Epson 4" X 6" paper will only work threw the top feeder. The maintenance box has a chip which tracks its usage which makes cleaning it out a waste of time requiring new ones. If you are thinking of upgrading from smaller units, this is a excellent choice.

Grampa G.

Originally posted at

2025-04-08T20:00:00

I know Epson describes this as wireless printer but that is only true about 87% of the time (Per page printed). I moved the printer where it is absurdly close my computer and it will still fail by seizing up (usually after you printed about 70% of the document). Epson's only solution, is to wire the printer, (while not admitting that their product is defective).

albdamned

Originally posted at

2025-04-07T20:00:00

Wonderful printer, great images. Horrible software and website support. Epson should keep all their engineers and technicians that actually build stuff and fire all their computer programers

jmk63

Originally posted at

2025-03-29T20:00:00

It was easy to set up. It's printing speed is a little slow compared what i replaced. The Photp Software wants me to purchase the Drivers so I can run that software. It should be free.

Miked852

Originally posted at

2025-03-08T19:00:00

Main board gone .do not buy

Maybe n.

Originally posted at

2025-03-05T19:00:00

Bought this hoping to use it in my craft room for a variety of projects including iron on, photos, etc. I had issues right away printing wallet photos on 4x6 photo paper. It was frustrating to get it to print straight and borderless. Flash forward and I needed to print on some printable iron-on paper. It jammed, black ink now gets on the edges of any new sheets. I wouldn't print borderless. Photoshop wouldn't even print directly to the machine. I had to save as a jpg and even then getting the colors right on faces was difficult. It does sit idle for a long period (weeks/months) and it will run through a system check to keep it from clogging. The output tray is weird and very flimsy. I'm not even sure it works the way it was intended and I can see it getting broken off very easily. The machine is in no way a tank compared to the R2000 I used to have. But that took cartridges and clogged to the point where I couldn't use it anymore.

DaniB

Originally posted at

2025-03-04T07:11:17

Fantastic quality printing, use friendly software, and cheap ink... LOVE IT

DAVID W.

2025-02-22T19:00:00

I've been using this printer for almost 2 years now to sell my art prints. PROS: I love the ink ecotank usage. I think it's great and I get a lot of prints before refilling and that saves me money. The prints are GORGEOUS and VIBRANT CON: I got this because it can print on 300gsm paper and while it "can" it gets jammed a lot or says it's jammed when it isn't. A lot of times I have to put light pressure on the paper to get it to feed through. The rear end printer has no problem with the 300gsm, but it always prints slightly crooked making it challenging to trim. I've taken my printer to an Epson approved vendor and they cleaned it out and serviced it but I still have trouble with the paper feeding through. I use Moab Entrada paper. I'm still looking for a slightly lighter paper to use, but I haven't found one that competes with Moab for the quality and cost. I really hope that the next version can accomodate a little heavier paper. I would buy it. But for now, when I need to get another printer I will have to look at other options because it's not productive for my business.

koartdesign

Originally posted at

2025-02-15T19:00:00

The printer is exactly what I hoped for. I am happy with my purchase and Epson made the transaction easy.

Carl W.

Originally posted at

2025-02-10T19:00:00

Review: ET-8550 First: Positive Aspects I owned an Artesian 1430 for many years. I purchased it for its wide carriage and great color. But, as in life, its time came to an end. I brought it to an Epson sanctioned repair service. The tech in charge told me the model had been discontinued, but recommended looking into the EconTank Epsons. Using the site, I found the ET-8550 would be a good replacement. I viewed several YouTube videos about the 8550. The consensus was that the model provided good quality prints on a variety of papers. The retail price was $799.99, but was reduced to $649.99?$150.00 savings. I purchased it directly from Epson for that amount. Then less than two weeks later the 8550 had been reduced again by $50.00 to $599.00. I contacted Refunds/Returns to let them know about the additional reduction, and Epson returned the questionable $50! I felt this was excellent service and needed to be applauded. Good job Epson!! My desktop computer is a MacMini M1 macOS Sequoia 15.3.1. The setup was a bit confusing, but I managed. I've been using my ET-8550 for several weeks with Photoshop 2025 v23.3.0 and other business related software. I've feel my experimentation with various modes (Normal v Best), papers (Plain, Matte, Glossy, etc) has been quite successful, but? Second: Negative Aspects ? getting different sized papers to feed has been troublesome at best. The Print menu in Photoshop lists several feeds: Auto Select, CD-DVD Tray, Main Tray, Manual Feed, Photo Tray, and Rear Tray. I was successful with all but one? Rear Tray. The Rear allows for more substantial papers, Poster/ Card Stock and thicker Art papers..When I tried the Rear Feed in PS it only recognizes the feed control by the duplex mechanism. (Note: To access the Rear Tray the duplex device needs to be removed to allow the stock to enter in a "flat" profile, rather than via the internal rollers.) Going back I learned that Epson provided the Page Layout app to get the rear tray functional. I obtained v.1.5.12 of the app, but received the error msg "Printer not found. Install printer driver and application. Image not loaded." When I reload the website drivers, it did not improve. I tried removing the v4.0 driver using the Uninstaller app and reloading. No success? Page Layout would still not work! I learned after two calls to the Epson Tech Service that there was no update to Page Layout to work with 8550 macOS Sequoia 15 and that further app development was suspended at this time. Epson failed me on this point!!! Note: I discovered the iOS Page Layout v1.7.2 app recognizes the computer via WiFi. It even has a name for the feed: Rear Paper Feed Slot. To print, however, the image needs to be downloaded to the mobile device (iPhone/iPad). This just complicates the entire printing process. I do my work on a 32" 4k HiRes monitor, and need to make adjustments on my desktop machine. Epson needs to get their act together and finish an update to their Page Layout macOS software.

ChuckD

Originally posted at

2025-01-28T19:00:00

When it works it's a fantastic printer. But, when it doesn't.Got a paper jam, removed the paper and still says paper jam. Can't find any paper anywhere. Contacted tech support on Epson website, no reply. Tried again, no reply. Finally contacted sales, got to a tech person. On the phone for an hour, no help. Said he would email me with instructions, copy of invoice, pictures of various things on printer. No email. At this point I had a phone number. Called went through the whole thing with another tech. Got the email, sent the info, two days. Nothing. Three weeks I can't use the printer.

ExEpson

Originally posted at

2025-01-07T19:00:00

Main tray got stocked in the out possition, Epson repair center cannor repair printer because the motor and gears to fix it are not available. if the tray does not work, nothing else works. Epson support gave me a 15% cupon to purchase another printer.

Estepario

Originally posted at

2025-01-07T19:00:00

Perfect printing. Ink is fantastic and cheap. It seems to be extremely durable even scrubbing doesn't harm it. I tested it with acetone, no running! It's a very high resolution imagery printer. But I only buy Epson branded products.

Jcapodieci

Originally posted at

2025-01-03T19:00:00

Rear paper find didn't work right out of the box and epson service is impossible to navigate through

Jrrhody

Originally posted at

2025-01-02T19:00:00

I have been using the ET-8550 for roughly a month now and I have been very impressed with the quality of photo prints that it makes.

MRomine

Originally posted at

2025-01-01T19:00:00

App sucks

My r.

Originally posted at

2024-12-29T19:00:00

A technical marvel of automation from setup to printing. The image quality is astounding considering how so few ink colours can produce client-grade output on not only Epson papers, but also on 3rd party stock for which those companies produce ICC profiles. Whether a document or an image, the printing speed is more than satisfactory considering it's not a high volume production unit. Running a print job from an iPad/iPhone is seamless and the desktop photo printing app is easy to use and offers professional level features. One feature that sold us is the replaceable purge tank: so many printers in this category without this feature simply stop working when the tank is full - nothing can be done to fix them and the only option is to toss them into landfill! Ink tank levels rarely show any usage which is amazing which brings me to the biggest selling point for us - ink costs. NOW WE CAN AFFORD TO PRINT OUR IMAGES, THANK YOU, EPSON!!

eoslove

Originally posted at

2024-12-29T19:00:00

Fast shipping

Trades_rus

Originally posted at

2024-12-25T19:00:00

The printer won't work right and I can't correct the color with IMAC operating system. I can't get information on what operating system to use the color correction. I can't get support on the phone. U really have terrible Epson.

Lindaelly

Originally posted at

2024-12-22T19:00:00

Better than ever!

Gwall44

Originally posted at

2024-12-22T19:00:00

Right out of the box two prints in on plain paper look just like I did anted them. Came with a disc that I have no way to use.

Gsphotoone

Originally posted at

2024-12-19T19:00:00

I bought this printer on black Friday 2024 and I am extremely happy with it. I am using it to print 4x6 photos from pictures on my phone. The printing time is slower than my old printer but the image quality is vastly superior. I use my old printer for larger productions runs of word documents. But I use the Epson 8550 for anything with an image. The Epson can also handle B&W beautifully. But if you need 100 copies it is a bit slow. My other printer is a laser jet. The borderless printing of the Epson 8550 is very impressive. There isn't any white border. The calibration process is very thorough so this accounts for the excellent image quality. Filling the EcoTank is a very simple, clean process. The only negative for this printer is that the paper tray only holds 100 sheets which is a very minor issue. I can easily reload the paper tray as needed. This is an excellent photo printer for home use.

ehoulihan9761

Originally posted at

2024-12-16T19:00:00

like the Ecotank. like not using cartridges anymore.

Ericqqq

Originally posted at

2024-12-16T19:00:00

I have yet to receive my printer. Called CS several times because the printer couldn't be received without a signature and you refuse to let me change the shipping address. I've never had an online experience worse than this. Your company's policy is way too rigid and customer unfriendly.

Lugh

Originally posted at

2024-12-15T19:00:00

The printer might work okay but I cannot get all of the features to work because it is the worst setup software I have ever encountered. I set up an account and now it will not let me login; stating the email is wrong. The printer is on my network and I can print to it but when I run the software it cannot find the printer. Cannot set up printer connect to make changes. Just the worst setup software ever.

jdste

Originally posted at