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Review Summary
2023-07-10T20:00:00
Out of the box, however, there was not any information included for setting it up. We looked tirelessly for a CD or easy set up instructions. We are still lacking information such as a way to set fax to print a confirmation sheet. I would have also like there to have been a way to print insurance cards. Overall, seems to perform well and is able to receive multiple pgs of fax.
jenny
2023-06-12T20:00:00
I bought this printer because I needed a printer-scanner combo. Unfortunately, it will not scan unless you reinstall and restart your computer every time you want to scan something.
Adam
2023-05-11T20:00:00
I've had this printer for over a year and is still working properly
Applehead
2023-05-11T20:00:00
I bought this within the last month. It represents a major improvement over my old combo scanner and printer and fax and is effortless. I wish I had done this a year or two ago.
BID E.
2023-01-20T19:00:00
Terrible machine, expensive parts and toner and unreliable and no one to service. When you call Xerox, you get the run around
Patricia
2022-12-28T19:00:00
We have owned this product for a little over 2 years and it never works. We have bought new print cartridges because it says it needs one before it prints again and the printer will not work. We also contacted customer support because the machine said that we needed to replace the yellow cartridge, which we did 3 times (yes we had to buy three yellow cartridges) and the problem still exists. We received a response from the company that they can send someone out for $299 for the first 30 minutes and $69 for every 15 minutes after that, plus the cost of materials and tax. I would not buy this printer if you are in the market and let me say, I do not write reviews on any product but when I spend $1000 on something that doesn't work I will gladly take the time.
pjc0627
2022-12-19T19:00:00
We have been having problems with the Versalink C405 every since we purchased it.
Office P.
2022-12-12T19:00:00
I bought this printer a year ago and I am happy with its performance.
rko27
2022-09-07T20:00:00
Works perfectly, easy set up, easy use, great results. Highly recommend this product.
Donna
2022-08-15T20:00:00
Confusing setup. Still can't get it to scan to computer. Unable to login in as administrator, neither password given, nor serial number works. Unable to find support.
Steve22
2022-07-19T20:00:00
For the most part it's a fair multifunction Printer. But there are a few things I just don't like. I hate the way it tells you are out of paper...it doesn't. It gives you a error code, instead of just saying "out of paper". How hard is that? And then there's the scanning option. I don't even want to get into that. These things are supposed to make our lives easier, but programming has made it harder.
ActgTat
2022-06-28T20:00:00
Have had nothing but problems since we bought it. Always jammed, errors and screen freezes. Difficult to get a xerox to repair.
All E.
2022-06-15T20:00:00
We got this a few months ago and it is the best color laser I have used. It does it all, copy ,fax email scan.
Thepantry
2022-05-18T20:00:00
Easy to use and smaller than the commercial devices but just as functional!
360HCNHC
2022-05-18T20:00:00
J'ai installé l'imprimante chez plusieurs clients, ils se réjouissent de la qualité d'impression, quelques bémols du côté des applications avec quelques bugs
David85400
2022-04-12T20:00:00
We purchased this about two months ago and it's worked better than the HP we previously purchased. Easy to use, lots of memory for large file scanning and has worked great.
Boden
2022-04-12T20:00:00
We bought this printer for a small office a few weeks ago and so far it is working great. We were able to set it up ourselves, which was a huge plus. We wanted a printer that is easy to use, and this seems to fit the bill.
Jess21
2022-04-11T20:00:00
Great machine. Color matches our products. Daily use
Ken Q.
2022-04-04T20:00:00
Had to hire a technician to install, not an easy task. After two hours he gave up setting up the SMTP settings to allow for scan to email. A call to XEROX technical support which lasted over an hour could not solve the problem. Machine was sent back to Xerox. Could not get an official xerox technician to install the machine on Cape Cod.
Not H.
2022-03-08T19:00:00
Great copier for a small office. We've used it for over 3 years and never had a problem with it. A very affordable option for your copying needs.
JDS81
2022-01-03T19:00:00
We utilize this equipment in a medical clinic and have had great success. Our local service provider is extremely helpful and timely. We have not had any issues or problems with our printer. It works flawlessly. Thank you!
KG
2021-12-27T19:00:00
I have really enjoyed this printer. It prints really high quality prints and is easy to use.
Mattjm
2021-12-20T19:00:00
Great machine for small businesses. Has all the features you need: color print, fax, scan, has usb feature, and good autofeed tray. I highly recommend the product.
Lee
2021-12-14T19:00:00
This printer has been exactly what we were hoping for. It is easy to use. It produces very high quality prints, and so far it has been extremely reliable. I am very happy with this printer!
Mattjm
2021-11-10T19:00:00
We have had this printer at work for at least 5 years, it is the top of the line, in my opinion, highly recommended.
KP
2021-11-03T20:00:00
Why am I on this site writing a review? Because once again, this printer has impeded my productivity. I want to print out an agenda for a full day meeting tomorrow, but NO. Claims there is a jam...no jam. Cleared anyway. Wants me to select the paper again. Paper was selected. Wants to select a different tray. So far 30 minutes and NO PRINTED AGENDA. Gives error messages when it wants you to buy more toner. That is the ultimate agenda...printers are throw-away devices to push the purchasing of toner. I am VERY disappointed in XEROX, which I previously thought to be a reputable, reliable brand. This printer works about 25% of the time. DO NOT PURCHASE this printer, you will live to regret it.
NRB
2021-10-21T20:00:00
WORKS GOOD BUT MAKES A LOUD CLUCK SOUND WHEN EVER THE PAPER FEEDS OUT. CHECKED EVERYTHING CAN'T FIND OUT THE CAUSE.
amiewamy
2021-10-12T20:00:00
It works extremely fast and has the capabilities we need. The quality of the printer is great as well. very smooth and for the most part very quite when printing vs our old one.
Ruby 1.
2021-09-23T20:00:00
We have 4 people who use this product on a network. It has been great. Speed of scanning to email is a must for us and this printer exceeds are expectations. The ease of app and touchscreen display are a wonderful feature. Would definitely recommend.
PattiGCI
2021-09-01T20:00:00
The printer is a very good product, but we do have problems with the automatic feeder when using 8X14 legal paper. It always jam and we have to feed by hand.
Anna
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Up to 36 ppm color and black-and-white (Letter) / 35 ppm color and black-and-white (A4)
Up to 80,000 pages / month
1.05 GHz Dual-Core / 2GB
Ethernet 10/100/1000 Base-T, High-speed USB 3.0, Wi-Fi 802.11n and Wi-Fi Direct with optional Wi-Fi Kit (concurrent wired and wireless connections supported), NFC Tap-to-Pair
Unified Address Book (C405), Configuration Cloning, Scan Preview (C405), Xerox Extensible Interface Platform, Xerox App Gallery, Xerox Standard Accounting, Online Support (accessed from the user interface and print driver)
Standard:
Single-pass Duplex Automatic Document Feeder (DADF): 50 sheets: Custom Sizes: 5.5 x 5.5 in. to 8.5 x 14 in. / 140 x 140 mm to 216 x 356 mm
Bypass Tray: 150 sheets; Custom sizes: 3 x 5 in. to 8.5 x 14 in. / 76 x 127 mm to 216 x 356 mm
Tray 1: 550 sheets; Custom sizes: 5.8 x 8.3 in. to 8.5 x 14 in. / 148 x 210 mm to 216 x 356 mm
Optional:
Tray 2: 550 sheets; Custom sizes: 5.8 x 8.3 in. to 8.5 x 14 in. / 148 x 210 mm to 216 x 356 mm
250 sheets
Standard
Print: Up to 600 x 600 x 8 dpi
Copy: Up to 600 x 600 dpi
As fast as 13 seconds color / 12 seconds black-and-white
As fast as 10 seconds color / 8 seconds black-and-white
PCL5e / PCL 6 / PDF / XPS / TIFF / JPEG / HP-GL / Adobe PostScript 3
Print from USB, Secure Print, Sample Set, Personal Print, Saved Job, Xerox Earth Smart Driver Settings, Job Identification, Booklet Creation, Store and Recall Driver Settings, Bi-directional Real-time Status, Scaling, Job Monitoring, Application Defaults, Two-sided Printing (as default), Skip Blank Pages, Draft Mode
Apple AirPrint, Google Cloud Print, Xerox Print Service Plug-in for Android, Mopria Print Service Plug-in for Android
Optional: at PrintByXerox, Wi-Fi Direct Printing, Xerox Mobile Print Solution, Xerox Mobile Print Cloud, Xerox Mobile Link App (C405)
Print from/Scan to Google Drive, One Drive, DropBox, Microsoft 365, Box, DocuShare
Xerox Easy Translator Service, Xerox Healthcare MFP
Scan to USB, Scan to Email, Scan to Network (FTP or Browse SMB)+
File Formats: PDF, PDF/A, XPS, JPEG, TIFF; Convenience Features: Scan to Home, Searchable PDF, Single/Multi-Page PDF / XPS / TIFF / Password Protected PDF, Linearized PDF / PDF/A
Walk-up Fax (includes LAN Fax, Direct Fax, Fax Forward to Email), Fax dialing via Unified Address Book (up to 2,000 contacts)
Standard: Firmware Verification, Security Certificates, Automatic Self-Signed Certificate Creation, Certificate Path Validation, Certificate Revocation Settings, Smart Card Enablement (CAC/PIV/.NET), FIPS 140-2, SSL/TLS, Port Filtering, IP Address Filtering, Domain Filtering, Cisco TrustSec Identity Services Engine (ISE) Integration
HDD Overwrite, 256-bit Encryption, Secure Print, Secure Fax (C405), Secure Scan (C405), Secure Email (C405), Network Authentication, SNMPv3, Audit Log, Access Controls, Role Based Permissions, Convenience Authentication
Optional: Xerox PrintSafe Software
Standard: Xerox Standard Accounting (Copy, Print, Scan, Fax, Email), Network Accounting Enablement
Optional: Equitrac Express, Equitrac Office, YSoft SafeQ, other network accounting solutions available through various Xerox Business Innovation Partners
Xerox Embedded Web Server, Xerox CentreWare Web, Email Alerts, Apple Bonjour
Windows 7, 8, 10 Server 2000, Server 2003, Server 2008, Server 2008 R2 Server 2012, Mac OS version 10.9 and higher, Citrix, Red Hat Enterprise, Linux, IBM AIX 5, HP-UX 11iv2, Oracle Solaris 9, 10, Fedora Core 12-15, SUSE, Xerox Global Print Driver, Xerox Mobile Express Driver
136 PostScript fonts; 82 PCL fonts
Single-pass Duplex Automatic Document Feeder: 16 lb. Bond - 45 lb. cover / 60 - 125 gsm; Bypass Tray and Trays 1 and 2: 16 lb. bond - 80 lb. cover / 60 - 220 gsm
Temperature: Storage: 0 to 35 deg. C (32 to 95 deg. F); Operating: 10 to 32 deg. C (50 to 90 deg. F); Humidity: 10% to 85%; Sound pressure levels: Printing (Color): 52.3 dB(A), Standby: 28.7 dB(A)
Sound power levels: Printing (Color): 6.88 B(A), Standby: 5.0 B(A); Boot Time (from Off to UI Ready): as fast as 60 seconds, Warm-up Time (from Sleep to UI Ready): as fast as 4 seconds
Power: Voltage: 110-127 VAC +/- 10%, Frequency: 50/60 Hz +/- 3 Hz, 10 A; Voltage: 220-240 VAC +/- 10%, Frequency: 50/60 Hz +/- 3 Hz, 6 A
Power consumption:
Standby: 82 watts or less; Printing: 750 watts or less, Sleep: 4 watts or less; ENERGY STAR qualified (DN configurations)
432 x 540 x 599mm (17.01 x 21.26 x 23.58")
72 lbs (32.66kg)
Great all-rounder with great touchscreen
By OfficeKing
We needed a new printer to step up the quality, but at the same time we wanted to remove an old inkjet multifunction that we used mainly to scan. Couple of months in and we're really pleased with the scan to Google Drive app that was included. Quickly scans and loads directly to our shared Google Drive. I'm looking forward to seeing what new apps come along, but we're pleased to have replaced older printers with this. It's not the smallest of printers - but a lot smaller than lots the multipl...
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Excellent printer.
By Pete
First off the print quality on this is one of the best on a laser-jet I have ever seen, with the 8-Bit Depth to the 600x600 resolution makes it seem like a 2400x2400 dpi printer! The color transitions for graphics and photo's are superb however it does struggle a little with blacks in photos, it is as if its all black and there is no in-between. But still excellent graphic and photo quality. Text is Excellent from a 10pt font up, nice crisp and clear. Below a 10pt font it still prints good bu...
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The VersaLink C405 revolutionize workplace productivity with next generation features and easy, instant cloud and mobile connectivity. Built for the way you work today and ready for where you grow tomorrow-with all the flexibility and versatility your business needs to work better with minimal IT support and maximum security.
Powerful performance and peace of mind
Right out of the box, you'll count on your VersaLink C405 to consistently and flawlessly perform the tasks that make your business work more efficiently. From IT-free installation wizards, to step-by-step configuration options, you're ready to go-hassle free. VersaLink devices are loaded with features and time-saving Xerox technologies designed to speed up information sharing and reduce inefficient workflows. Ensure information accuracy with Scan and Fax preview and do more with scanned documents with built-in optical character recognition (OCR).
When it comes to safeguarding critical documents and data, VersaLink devices deliver a spectrum of stringent security features, including Secure Print and card authentication to control access. With the VersaLink C405, you can be confident that your documents will look their best-making you look your best-giving you the confidence you need when presenting to your customers.
Easy, efficient and entirely new
With the customizable, capacitive 5-inch color touchscreen, you can tap, swipe and pinch your way through tasks and functions with mobile-like ease. Preloaded Xerox ConnectKey Apps help optimize office efficiency and on-screen access to the extensive Xerox App Gallery provides expanded functionality-like the Xerox Easy Translator Service app, which quickly translates scanned documents into numerous languages.
Speed through tasks by saving common settings as presets for simple, single-touch job setup. With Simple ID, individual users and groups enter a user ID and password once and then enjoy fast, secure, easy access to task-specific presets and commonly used apps on a personalized home screen.
Freedom and app-based functionality
The VersaLink C405 Color Multifunction Printer gives you the freedom to work where and how you want-with out-of-the-box direct connectivity to Google Drive, Microsoft OneDrive and DropBox and access to additional options through the Xerox App Gallery. The ability to connect and print from multiple devices is key for today's worker and VersaLink devices meet the challenge with optional Wi-Fi and Wi-Fi Direct, plus Apple AirPrint, Google Cloud Print, Xerox Print Service Plug-in for Android, Near Field Communication (NFC) Tap-to-Pair and Mopria.
Introducing touch screen superiority
Meet Xerox tiltable, 5-inch capacitive color touch screen-the user interface that sets a higher standard for customization, personalization and versatility. By presenting a familiar "mobile" experience-with support for gestural input and task-focused apps that share a common look and feel-fewer steps are needed to complete even the most complex jobs.
A highly intuitive layout guides you through every task from start to finish, with a natural hierarchy placing critical functions near the top of the screen and commonly used options front and center. Don't like where a function or app is located? Customize the layout to make it yours. This unmatched balance of hardware technology and software capability helps everyone who interacts with the VersaLink C405 Color Multifunction Printer get more work done, faster.