2023-07-24T20:00:00
Rated 1 out of 5
Extremely poor product
Controls for printer are difficult to use. Color prints washed out. Difficult to keep available for wi-fi printing.
ATN
Originally posted at
2023-06-21T20:00:00
Rated 1 out of 5
lbp622 printer rip off
The worst printer I ever owned. goes off line continuously. can't connect unless there is a network cable attached. I have a brother that is over 15 years old and it works better than this printer I spent 250 on. Totally rip of..
SveezyBreezy
Originally posted at
2023-06-16T20:00:00
Rated 1 out of 5
Gremlin of WiFi
I should have listened to Bob. This printer was working ok for a long time. But I'd say 50% of the time Ipad, Windows, Phone, even MACs act like there is no printer and have to reconnect it. But now, the printer has a DHCP IP address, the router can ping and trace route to it. But it wont show up on any device, airprint, chrome book, iphone using the canon Business Print app. Nothing. Ive never had this much problem with a simple printer and Ive been in IT for 30 years.
Wheater
Originally posted at
2022-07-16T20:00:00
Rated 1 out of 5
Wireless Issues Abound
The wireless issues with this printer make it virtually unusable. I've had this printer for around two years and I'm not being hyperbolic when I say that I have to wirelessly reconnect this printer to my devices 50% of the time I try to use it. Happens on all of my Windows and Mac devices (including tablets and phones. Today was the straw that broke the camel's back - I was in a rush and had to print an important document. To no surprise, the printer's wireless connection was not working. I tried to reconnect it, as I've had to numerous times before, but this time, there was a message on the printer's LCD screen saying that the IP address had been updated and I was ultimately unable to wirelessly connect this printer to my computer (thus leaving me unable to print that important document). I'm getting rid of this printer and never buying a Canon printer again.
bob272727272727
Originally posted at
2022-05-20T20:00:00
Rated 1 out of 5
Print is great, print driver is CRAP
Really good print quality but the print driver is pure GARBAGE. Connection problems, "no paper" errors when there's paper in the tray, some programs can't find the printer... It's a f-ing nightmare. Don't buy a Canon printer. You'll be sorry if you do. It's extremely unreliable.
zmack
Originally posted at
2022-04-19T20:00:00
Rated 2 out of 5
Windows 11 bricked it
I bought this 1.5 years ago. Canon decided to not support Windows 11, so now the only way my family can print documents is by emailing docs to our phones and THEN printing it. This is my first and last Canon printer.
MoSo
Originally posted at
2022-03-31T20:00:00
Rated 1 out of 5
Awful Printer. Not worth the money spent.
I bought this about two years ago and have had nothing but issues with it. Elevated calls to CS and no permanent fix. The toner runs out fairly quickly (I don?t print that much, it?s insanely expensive to replace and can?t use off brand or it messes up paper, it constantly disconnects itself from my computer and phone. It repeatedly says it needs to pull paper from a different tray (there is only one tray). It?s worthless. I will not buy another canon printer. Period.
SLIngram
Originally posted at
2022-03-09T19:00:00
Rated 5 out of 5
First LaserJet
Great little color lj printer. Starter toner lasting a long time. Have it set up wirelessly. Prints very nicely, suitable for my needs.
MmWw
Originally posted at
2021-10-11T20:00:00
Rated 1 out of 5
Broke down after 2 years
Error code indicated fuser malfunction. Too costly to get it repaired and warranty no longer active. Have to buy a new laser printer and it won?t be a Canon.
Joe56
Originally posted at
2021-09-09T20:00:00
The print quality is absolutely awful, and every time it shuts off I have to reinstall it to get it to print again. I'll never buy another Canon printer in my life.
Larold
Originally posted at
2021-09-02T20:00:00
Rated 2 out of 5
hard to connect and have to go through the process to connect frequent
avoid this unless you want to spend more time trying to connect the printer than actually printing
stevefghyt
Originally posted at
2021-08-21T20:00:00
Rated 1 out of 5
Its a wired printer if you want it to work
It says its a wireless printer. It is not. Its drivers crash WEEKLY- leaving me to pull the printer out of its nice out of the way space in my work closet, and put it perched on a not really big enough for it end table in my living room. Absolutely abysmal customer service, never seems to connect, and even the high yield cartridges run out way too fast- especially for how expensive they are. I wish I could go back in time and tell myself not to buy this nightmare.
film d.
Originally posted at
2021-07-25T20:00:00
Rated 2 out of 5
Could be a good product
I've had this printer for about a year and if you overlook the fact that I can only connect with of my 3 printers and my phone and the having to stop and cool down every 6 pages, it is dark enough, color is fine, and print is sharp. Would I purchase again, NO! Shame to, it fits my needs other than the two issues.
Doug5170
Originally posted at
2021-07-16T20:00:00
Rated 3 out of 5
Write review or you'll"ll get freaking emails from Canon at midnight
LOUD
Prints well
Dumb to waste huge amounts of plastic & money on "starter cartridges" - it is just dishonest
B01
Originally posted at
2021-07-03T20:00:00
Rated 1 out of 5
Only problems
The accompanying instruction is useless, intermittently changing wireless connection only creates problems, there is no 24/7 support - as the result: I have a printer, but I cannot print.
alext2021
Originally posted at
2021-07-02T20:00:00
Rated 1 out of 5
Incredibly frustrating
My toner cartridges have plenty of ink (the printouts look fine, with no fading or streaking but the printer locks down when it estimates you have run out of toner, becoming an unusable brick unless you purchase more toner. Which would be acceptable except that my current toner cartridge is nowhere near empty, and print quality is still fine.
WhyDoINeedThis
Originally posted at
2021-06-27T20:00:00
Rated 2 out of 5
Drops Off Network
The prints are good quality and it performs well when it works but it constantly drops off the network and I have to install and reinstall the driver to get it to work. Unreliable for quick prints.
Achessin
Originally posted at
2021-06-24T20:00:00
Rated 1 out of 5
User Interface, manuals and support are abysmal
This printer is very difficult to use. I just want to print letter size color sheets. It keeps giving me error messages about the multipurpose tray. I cannot find in the cryptic multilanguage manual what the heck the multipurpose tray is. I am so angry I could spit.
Geo19199
Originally posted at
2021-05-27T20:00:00
Rated 1 out of 5
So frustrating!
I do not recommend this printer. I have had to uninstall and reinstall the driver several times. It absolutely will not stay on the network. Super frustrating when trying to get the job done quickly. This thing is going back or in the garbage, sadly a waste of money.
Tiana
Originally posted at
2021-04-30T20:00:00
Rated 1 out of 5
not happy
The printer did not come with a manual and the on-line requests for help required paying for tech assistance. The answers were not helpful. Could not get help with the printing which became off center after a few months of use. The window was useless since I had no way of understanding the lingo without a manual. I'm searching for a new printer.
linda98
Originally posted at
2021-03-10T19:00:00
Rated 5 out of 5
A printer for those that don't print often but still want quality!
Excellent with photos and very clear text on a small footprint
Office H.
Originally posted at
2021-03-07T19:00:00
Rated 5 out of 5
Great printer.
Great printer. Easy to connect to via mobile contact.
Cavingman1
Originally posted at
2020-12-16T08:46:28
Rated 5 out of 5
First time purchase from Adorama...very pleased!
Great quality printer, great price...fast, free shipping!
JERE M.
2020-12-13T19:00:00
Rated 2 out of 5
Prints well on regular size paper but thats about it
I have had this for a few months and had no issues printing regular sized paper and other things such as shipping labels (that were on a 8.5 x 11 sized sheet. Then I decided to print thank you cards and ordered some blank ones. Forget it. This printer needs you tell it the size of the paper on the computer and the printer but then still doesn't print? Customer service? Yeah no make sure you set aside an entire day for being on hold and absolutely no help. I will NEVER buy or recommend Canon products to any (except for maybe my enemies.)
Andy2020
Originally posted at
2020-11-11T19:00:00
Rated 2 out of 5
stopped printing 1-side
I waste paper and toner because printer doesn't show an option to print 1/2 sided and always prints 2-sided. Useless.
kat12345678
Originally posted at
2020-10-12T20:00:00
Rated 5 out of 5
Another Great Canon product!!
Incredible Color! Easy to set up and mobile friendly!
Mary A.
Originally posted at
2020-09-15T20:00:00
Rated 4 out of 5
Great printing, but big unit
This printer prints high quality sheet very quickly. The wireless connectivity is a big convenience over our old usb connected printer. I rated it at 4 stars instead of 5 because:
1. It is quite large/heavy for a home printer
2. I had issues installing the driver on my Office 365 computer. After a third (irritating try of the same procedure it magically worked.
3. I can not select a print size when printing a photo from my phone. (I am just printing on regular paper, but can’t get the image to be smaller than 8x10 unless I put it into a Word document first.)
CarNerd
Originally posted at
2020-09-13T20:00:00
Rated 5 out of 5
Ignore bad reviews from ppl who cant figure it out
First of all it will work with default drivers but it will be inconsistent and unreliable. You must install the Canon driver and make sure Windows is using it! Also must install the Canon mobile app, or you will have a bad experience. Also need to select the correct paper type on the printer AND the computer. Not just "plain" paper, but "plain 1" "plain 2" etc.
Goscicki
Originally posted at
2020-08-29T20:00:00
Rated 4 out of 5
Poor customer support
Brand new printer having issues with detecting paper in the tray. Documentation and online support
is useless. Unable to reach support despite multiple phone calls. Their automated phone system refuses to hear my answers and there are no other options. Very disappointing customer service. Will reconsider purchasing Canon products in the future.
Karen K.
Originally posted at
2020-08-16T20:00:00
Rated 5 out of 5
Love this printer!
Wow! I am so surprised to see everyone's network issues with this printer. I've had it for over a year on three different wireless networks, and have never had issues connecting via any of the four computers or two phones in my home. The print quality is excellent, and I have nothing bad to say about it.
Nicki78
Originally posted at
