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Review Summary
2025-01-22T19:00:00
Keep trying to install on Windows 10, still the most popular operating system currently in use. Go to support page and it tells me there is no software for your operating system. Try to install via Windoes device setup, it shows the device, ES-400II, but says the driver is unavailable.
fred888
2025-01-18T19:00:00
I used this scanner daily for at least 4 years and before that owned a different model. Scanning my business documents is my life and I bragged this device before the end of last year. The upgraded $$ Accounting Receipt software does not recognize my USB connection anymore after the Oct 2024 MS update. Yes, I can use Scan 2, but why? That sofware does not have the full functionality of the ScanSmart Accounting Edition. I have spent hours on the phone with customer suppor trying to resolve the solutions. The scanner works on another computer withe same Windows release. Epson is a multimillion dollar company and needs to do a better job of keeping up with MS releases.The problems have been reported and a new fix needs to be implemented.
Tami S.
2024-12-29T19:00:00
Difficult to set up with software errors on installation. Scan button does not work.
JasonW
2024-07-25T20:00:00
This scanner doesn't work right out of the box. The images are skewed. It inserts letters, omits others, and jumbles everything. It is the worst scanner I have ever purchased. I also get no response from corporate.
Musher
2024-06-21T20:00:00
The WorkForce ES is very easy to set up the device itself; and, downloading the driver is straight-forward. I recommend for moderate personal or small business use.
groupserve
2024-04-02T20:00:00
I bought this April 2024. Excellent and Easy to Set Up and Use. Thank you Epson
5 S.
2024-03-24T20:00:00
Scanning made easy
Doc J.
2023-09-20T20:00:00
I have upgraded my scanner to the Epson ES-400ii and it works great and it's fast.
Dave6s9
2023-07-19T20:00:00
Scanning made simple. Easy to use and efficient.
Mark
2023-03-12T20:00:00
Fantastic 5 Star Product
Richard
2023-01-08T19:00:00
We've been using this scanner, Epson ES-400, for many years in the office. Very easy to use, scans quickly and clearly.
Hajnalka
2022-09-29T20:00:00
I had to take back a smaller scanner and replaced it with this one. It is everything I needed and then some more. I am a Notary Document Specialist and I have to scan quite a bit of paperwork and this ES-400II more than fits the bill. It is small and convenient right on my desk and definitely within reach to load and press the scan button. It's fast too! I am so glad that I decided to spend a little extra to purchase this scanner. It is a perfect companion with my Epson ET-2850. m
BCHarris2022
2022-06-07T20:00:00
Fast intuitive product!
todd g.
2022-04-15T20:00:00
Perfect size for a desk, scans are clear, it is easy to use. Highly recommend this scanner.
Lois G.
2022-04-07T20:00:00
Scanning worked except when it came to scanning ID's like drivers licenses. Scanner would just give a red exclamation light. The weird thing is I was replacing older used ones of the same model and color, and the old ones scanned drivers licenses just fine.
Joe
2022-03-30T20:00:00
anything EPSONabsulutley no problem
loorot
2022-02-20T19:00:00
Good little small office scanner.
AWF
2022-02-07T19:00:00
Easy to set up. Good clean scans
Pedalfish
2022-01-02T19:00:00
Completely Unreliable I would not recommend this scanner at all. Very Glitchy and aggravating to use.
newton
2021-12-22T19:00:00
Good product only issue is can't make pdf file
Gpatel
2021-12-20T19:00:00
I previously had a GT-S50 scanner. I could update the settings and scan many types of documents. The software with this product you cannot do that. Plus it is totally confusing going between the scan smart and the scan 2 settings - do not know which one is being used. Wasting a lot of time trying to figure out to scan multiple documents and save settings for specific documents. Plus I cannot scan temperature charts, which I could do on the older unit. Jams every time.
JGaughan
2021-12-14T19:00:00
great product and easy to set up
Betty's S.
2021-08-25T20:00:00
Very easy to install and set up on a Mac. Instructions clear and straightforward. Compact and control layout well designed. Very fast scanner. Excellent communication to the computer without glitches. Scanning errors clearly displayed with easy resolution. Excellent product for a small office or home application.
prm8
2021-08-02T20:00:00
Good product working as expected
JAC
2021-06-09T20:00:00
I am an Administrative Assistant in a manufacturing plant. I do a lot of scanning from shop orders to build records. I have had different scanners that broke down within a few months. The scanners I had could not handle the job. I was tired of spending the money on flatbed scanners that would not work properly and were slow. I finally did some research and I found the Epson ES-400 II. I order the scanner through Office Depot. It was here the following day. I took it out of the box and set it up. It was very easy to set it up and download the software from the web site. When I saw how compact the scanner was I thought to myself that this is never going to do the job. I had three days of paperwork to scan so I started scanning. It totally blew my mind on fast it scanned. The quality of the scanned documents were incredibly clear and sharp. Also I am so amazed how this can do different size documents with ease. Using the flatbed scanner I had to scan smaller documents manually by stopping and lifting the cover and scan the document separate. This scanner is amazing all I can say is wow! It cuts down on the time I spend scanning dramatically. I hope this scanner stays on the market for a long time because from now on I will purchasing this scanner in the future. Thank You Epson this the best scanner I ever had.
Deew
2021-05-31T20:00:00
This is a really good scanner. It's compact, accurate and actually pretty fast to boot. Setup can be tricky with almost any external office device (don't get me started on printers), but for this little guy it was painless. My only wish was that it was wireless since everything for my desktop setup is, but considering how well it works I can forgive that.
zerohalo100
2021-05-22T20:00:00
Great sacnner for my property management office. We have two now.
Natalie H.
2021-05-13T20:00:00
Fast, convenient & easy installation.
HI P.
2021-05-10T20:00:00
This scanner is my super helper doing my job, even it's take a bit of time but it's easy to install the software. It could scan 35 pages per minute so it definitely what I need for scanning my documents, that make my job done faster and the result is amazing. I also did scan some of photos and my kids drawings, very recommended.
Marie86
2021-05-10T20:00:00
Easy set up works great !
Satisfied S.
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Browse our FAQ
Sheet-fed, 1-pass duplex color scanner
Contact Image Sensor (CIS)
3-color RGB LED
600 dpi
1200 dpi
30-bit input/ 24-bit output
Double-feed Detect, Skip, Slow Scan Mode, Scan, Stop
Document Size: Minimum: 2 x 2"
Maximum: 8.5 x 240" at 200 dpi
Maximum: 8.5 x 215" at 300 dpi
Maximum: 8.5 x 53" at 600 dpi
Paper Weight: 27 - 413 g/sq. m
35 ppm/70 ipm: 300 dpi Black-and-White, Color, Gray
Speed USB 3.0
4,000 sheets
Roller Assembly Kit: 200,000 cycles
Windows 10 (32-bit, 64-bit), Windows 8/8.1 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit) SP1
Mac OS X 10.11.x to macOS 11.x
Epson ScanSmart software, Presto! BizCard OCR Software requires Internet connection for download and installation.
Driver Support TWAIN
ENERGY STAR qualified
RoHS compliant
Recyclable product
Epson America, Inc. is a SmartWay Transport Partner
Temperature (Operating): 41 Degree to 95 Degree F (5 Degree to 35 Degree C)
Storage: -13 Degree to 140 Degree F (-25 Degree to 60 Degree C)
Humidity (Operating): 15 - 80% (no condensation)
100-240 VAC (50/60 Hz)
Operation: 11 W
Sleep: 1 W
Ready: 5.4 W
Off: 0.1 W
Indonesia
11.6 x 6.6 x 6.9" (29.4 x 16.7 x 17.5cm)
8.1 lbs (3.6kg)
Good Value
By Pedalfish
Easy to set up. Good clean scans
Amazing Scanner
By Deew
I am an Administrative Assistant in a manufacturing plant. I do a lot of scanning from shop orders to build records. I have had different scanners that broke down within a few months. The scanners I had could not handle the job. I was tired of spending the money on flatbed scanners that would not work properly and were slow. I finally did some research and I found the Epson ES-400 II. I order the scanner through Office Depot. It was here the following day. I took it out of the box and set it ...
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A robust and efficient solution for your scanning needs, the WorkForce ES-400 II Duplex Desktop Document Scanner is designed to streamline your document management process. This high-quality scanner is equipped with a 50-sheet Auto Document Feeder, enabling you to swiftly scan stacks of documents of varying sizes with ease.
With its impressive speed of up to 35 ppm/70 ipm, this reliable scanner captures both sides of each sheet in a single pass, thanks to its advanced Single-Step Technology. This feature not only saves time but also ensures the accuracy of your scans.
The user-friendly Epson ScanSmart Software that comes with this scanner allows you to preview, email, and upload your scans effortlessly. It also offers automatic file naming, saving you valuable time and making your document organization more efficient.
The included TWAIN driver ensures seamless integration with most document management software, allowing you to easily incorporate your data into your existing workflow. Sharing and collaboration are made easy with the ability to email or upload scans to popular cloud storage services such as Dropbox, Evernote, Google Drive, and OneDrive.
The WorkForce ES-400 II scanner also features Optical Character Recognition (OCR), enabling you to create searchable PDFs and convert scanned documents into editable Word and Excel files. This feature enhances your file management and makes searching for specific text within your scanned documents a breeze.
Equipped with Epson Image Processing Technology, this scanner offers intelligent color and image adjustments such as auto crop, blank page skip, background removal, dirt detection, and paper-skew correction. These features ensure remarkable image quality for every scan.
The scanner's reliable paper feeding system features Ultrasonic Double Feed Detection to prevent missing pages, and Paper Protection to prevent damage from staples. This versatile scanner can handle everyday documents, from extra-long pages up to 240", to business/ID cards, contracts, and more.
For added versatility, an optional flatbed dock can be paired with an Epson flatbed scanner for scanning photos or thicker media. As an added bonus, this durable scanner is also eco-friendly, being a recyclable product and RoHS compliant.
In summary, the WorkForce ES-400 II Duplex Desktop Document Scanner is a reliable, high-quality, and user-friendly solution for all your scanning needs.