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Review Summary
2025-08-27T20:00:00
After hours of research, I decided on the Sony WH-1000XM4. I was traveling and I needed something noise canceling. Everything is top notch for me with this headset. The fit is great. The sound is amazing. Truly noise canceling. I have recently started listening to audio books before drifting off to sleep. Even laying on a pillow the comfort is better than I could have asked for.
LZ H.
2025-08-25T20:00:00
Sure sound quality is not bad and pretty good. It's pretty comfortable too. ANC does good job of blocking low frequency noise. But no way in heck does this block out people voices which was my primary use case. Sigh. I am still searching and looks like xm6 might be the way to go. Listed my xm4 for sale on Carousell
Aaron A.
2025-08-25T20:00:00
These are 200 pounds and the battery broke within 2 months. Won't charge anymore. Try to go to Sony support and it sends me to an AI chatbot - no other options. If you buy these they will break.
RedCat152
2025-08-23T20:00:00
No light indication working at all, don't know if I am charging, I wait and then it tells me I'm still at 10% charge. The charging USB CAVLE is a wonderful 12 inches long if that, so you can't even use it in most of the time, unless you want 300 dollar headphones dangling, here's an idea, longer wire, and if I can't find a way to charge this crap, SEND A CHARGING BLOCK IN THE BOX SO YOU KNOW WHAT TO USE AND YOU KNOW IF SOMETHING IS WRONG OR IF YOU'RE 10 DIFFERENT CHARGING BLOCKS ARE WRONG!!!!!! You're not Apple. They may suck at the little things, but at least Apple works.
YikesNothingWorksAnyMore
2025-08-20T20:00:00
Bought the headphones for the gym and they are Great headphones had them for about 6 months then they stopped charging and they'll charge for 6+ hours and still not be charged. Tried different cables and outlets but they never charge. Really annoying
Fadedpigeon
2025-08-18T20:00:00
Honestly I should have bought the XM5?? sound is good but not better, same with noise cancellation and battery does not last long
anonymousjs
2025-08-17T20:00:00
Bought this about a month ago during SG60 sale + birthday discount woohoo. 5 year old design but it's my first Sony headphone so I had little to none expectattion, it sounded great. I might get some after market earpads that can fit my ears better, but I still love it
MeBuyOldFlagshipStuff
2025-08-16T20:00:00
I purchased these headphones for traveling and they are great. Noise canceling feature and sound quality is 10/10 and they are very comfortable to wear for a long time.
Tishd
2025-08-14T20:00:00
Great headphone. Excellent noise cancelling. Music is smooth and detailed.
CS K.
2025-07-31T20:00:00
I am happy with how it sounds. Great sounding wireless headphone and it also connects seamlessly to my devices.
Arch87
2025-07-28T20:00:00
very awesome and excellant sound. feels u are disconnected from the outside and fully immersed in the musical detail world
Raghs
2025-07-26T20:00:00
Bought it few weeks the ANC is good , bass is good.
Kumar3108
2025-07-20T20:00:00
So these are the best headphones, I have ever owned. However, I have bought 2 pair and they have both snapped on the right ear cuff. They seem to do it right at the 2year mark. I tried calling to get it repaired, apparently the don't make replacement parts. I still recommend these headphones, but if your an introvert who uses there headphones almost daily to avoid people ?? you'll be buying them every 2 years.
Alivyah98
2025-07-19T20:00:00
I'm sick of these. Don't try to pair any new device ms because it takes about 10 years and multiple tries. Trying to skip a song, rewind, or pause. Don't even try, it won't work. That is unless your shoulder happens to brush it, then it does every single action. Do yourself a favor and buy bose.
mm12345
2025-07-15T20:00:00
Great pair of headphones. Noise cancellation is good. Sound quality is good. Worth the price
Ultraman_001
2025-07-14T20:00:00
Worked fine until they died any never charged again so 300 dollars wasted
Luke1278
2025-07-11T20:00:00
So my husband loves these headphones for the noise cancellation and the sound quality, unfortunately we've had issues with these lasting?. First pair we had to send in on warranty because the headband part came detached from the ear piece (which seems like a common issue after I started looking into it) now the replacement pair won't charge after 14 months of use?. For this price I'd expect they last for YEARS
Lisa1757
2025-07-09T20:00:00
So fad it has been great! Sound quality is great but could be better. Also with the Noise cancelling.
Angelo111
2025-07-06T20:00:00
This device has too many features that get in the way of using it, and it has no instruction manual (using WORDS) to explain how to use it. If you spend a lot of time you can download all sorts of videos and apps (that want to update themselves first), and ultimately you can find a 151 page pdf instruction manual you can download. Yeah. That many pages to tell me how to turn on and use a pair of headphones. Ridiculous.
Icantusemynickname
2025-07-05T20:00:00
So it picks up too much feedback I thought I invested in a pair that could do music and communication but this has been the worst set ive ever had
Twister710
2025-07-03T20:00:00
honestly the sound quality is extremely good, but however I found it a bit difficult to adjust the steady hold to my head shape. Probably a western design to an Asian anatomy size different
Polarlights
2025-07-03T20:00:00
I honestly had high expectations for this product and was amazed to discover they were far exceeded in every respect. The materials, construction, and finish are some of the best I've seen. The sound is clean and clear, and it's highly customizable via the app on your phone or with your favorite equalizer. They're extremely comfortable.
WilSmart
2025-06-19T20:00:00
I do not use Bluetooth and I bought this to use with my portable CD player, HOWEVER... The unit must be turned OFF in order to play my CDs. Thus I can not use the NOISE Cancelling feature AT ALL. Is there some way around this problem, if not , i will likely return the unit to the store.
unhappy59
2025-06-12T20:00:00
Every aspect of the headphones are amazing and are totally worth the price.
KashD
2025-06-09T20:00:00
I bought this to use with my phone and a new Bluetooth capable record player I got. I have never heard my records in such good sound quality before. The noise cancellation is also genuinely amazing, I could not hear anything around me when my music was playing. I felt I got a lot of value for how much it cost as well.
Benjamin_01232
2025-06-08T20:00:00
After 3 years, the microphone no longer works during calls and I frequently have to fix a high pitched ringing issue. I have followed all fix solutions provided by sony and nothing is a permanent fix. For the price point, the product is not worth it.
Bdlayy
2025-06-05T20:00:00
Great product to have. Perfect performance under vintage skin!!
Sea27
2025-06-03T20:00:00
When it worked, it was amazing. And then it didn't. I bought this around Feb/March of 2025 and within two charges I could no longer charge the headphones. I contacted support and was on the phone for hours last month and they told me that my proof of purchase was invalid despite it being an Amazon receipt.
knightAbraxas
2025-05-28T20:00:00
I received these headphones on December 5th two weeks ago today they stopped holding a charge. They turn red and blink or sometimes stay red for hours and never turn blue i don't know what I'm supposed to do I feel like I wasted my money
Tuttifruit
2025-05-27T20:00:00
Thoroughly researched before purchase and very happy to report the WH-1000XM4 headphones have exceeded my highest expectations. I have impaired hearing and continue to wear my hearing aids beneath my Sony headset with no discomfort and very clear sound, even on my frequent long train journeys.
EmPee25
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Browse our FAQ
USB
Approx. 3 Hours (Full charge)
Continuous Music Playback Time with Internal Memory: Max. 30 hours (NC ON), Max. 38 hours (NC OFF)
Waiting Time: Max. 30 hours (NC ON), Max. 200 hours (NC OFF)
Version 5.0
Line of sight approx. 30' (10m)
2.4 GHz band (2.4000 - 2.4835 GHz)
A2DP, AVRCP, HFP, HSP
SBC, AAC, LDAC
SCMS-T
Silver
8.96 oz (254g)
Headphone cable (approx. 3.94 ft, OFC strands, gold-plated stereo mini plug)
Single-sided (detachable)
Aluminum coated LCP
1.57 ", dome type (CCAW Voice coil)
Yes
Active Operation: 4 Hz-40,000 Hz
Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)/20 Hz-40,000 Hz (LDAC 96 kHz Sampling, 990 kbps)
Closed, dynamic
Neodymium
Yes
Yes
Gold-plated L-shaped stereo mini plug
105 dB / mW (1 kHz) (when connecting via the headphone cable with the unit turned on), 101 dB / mW (1 kHz) (when connecting via the headphone cable with the unit turned off)
Circumaural
Yes
Yes
Yes
Yes
Yes
Touch Sensor
Stereo Mini Jack
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Excellent audio & ANC - perfect for remote working
By ryan
I upgraded from the Sony headphones XM2 to this version XM4. The active noise cancellation and audio quality is noticeably improved. I will be using them everyday for remote working for video calls and to help reduce background noise. The build quality is fantastic with a lighter weight design. I'm looking forward to using the multiple Bluetooth connections feature and appreciate the headphone settings cloud backups.
The best
By GabiStancu
the headphones are gorgeous, they sound good, the application is good, but once a slight delay
Sony WH-1000XM4.
Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise-Canceling Processor QN1. Using a new algorithm, the HD Noise-Canceling Processor QN1 then applies noise-canceling processing in real time to a range of acoustic environments. Working together with a new Bluetooth® Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.
To maximize noise-canceling performance, the WH-1000XM4 headphones incorporate two technologies: Personal Noise-Canceling Optimizer, designed specifically for you, and Atmospheric Pressure Optimizing, designed specifically for air travel.
Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing essential sounds, like overhead announcements, through when you're listening on the move.
LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH® audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.
A built-in analog amplifier integrated in the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 1.57" drivers, with Liquid Crystal Polymer (LCP) diaphragms, make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40 kHz.
Using Edge-AI (Artificial Intelligence) co-developed with Sony Music Studios Tokyo, DSEE Extreme™ (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience
The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.
As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation—handy if you want to keep your headphones on, or your hands are full. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into your headphones and advanced audio signal processing to recognize and react to your voice. And once your chat is over, your music starts playing again automatically.
Lose yourself in your journey, with no background noise to interrupt your favorite tracks.
Hear important announcements while you wait without noticing other background noise.
Over time, Adaptive Sound Control learns to recognize locations that you frequently visit, such as your workplace, the gym, or a favorite café, and tailors sound to suit the situation.
Proximity sensor and two acceleration sensors in your headphones can detect whether you're wearing them or not, then adapt playback accordingly to help save battery power.
Take off your headphones and the music pauses automatically.
Put the headphones back on and the music automatically resumes.
Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.
WH-1000XM4 headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving ear pads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them.
With a huge 30 hours of battery life, you'll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours' worth of charge after just 10 minutes with the optional AC adapter
Manage your day, just by asking your assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.
Change the track, turn the volume up or down, and take or make calls just by tapping or swiping the panel.
With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equalizer lets you customize sound levels to suit your music.
The ear cups swivel inwards so they pack up neatly in a compact case.
The supplied carrying case is durable and includes a cable for wired listening.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio
After meticulous engineering, Sony presents the WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones in a sleek silver finish, setting a new benchmark for audio performance and noise cancellation. These headphones are the epitome of Sony's intelligent, industry-leading technology, designed to immerse you in a world of unparalleled sound quality.
The WH-1000XM4 headphones boast advanced noise-cancelling capabilities, utilizing Sony's Dual Noise Sensor technology to deliver a virtually soundproof experience. Whether you're in a bustling city center, on a noisy flight, or in a busy office, these headphones filter out unwanted noise, allowing you to focus on your music, podcasts, or calls.
Experience premium sound that's tailored to your environment with the Adaptive Sound Control, a smart function that detects your activity and adjusts ambient sound settings for the ideal listening experience. The headphones also feature DSEE Extreme (Digital Sound Enhancement Engine), which uses Edge-AI to upscale compressed digital music files in real-time, restoring high-range sound lost in compression and producing a richer, more complete listening experience.
The WH-1000XM4 headphones offer an impressive 30 hours of battery life, ensuring you have enough power for long trips or extended listening sessions. And if you're in a hurry, the quick charging feature provides up to 5 hours of playback with just a 10-minute charge, so you're never without your music for long.
Sony's headphones are also equipped with an enhanced Smart Listening feature set, which includes Speak-to-Chat technology. This innovative feature automatically pauses your audio when you start a conversation, allowing you to engage in discussions without removing your headphones. Once your chat is over, your music resumes playing, ensuring a seamless audio experience.
For hands-free convenience, the WH-1000XM4 headphones are integrated with precise voice pickup technology, which combines five built-in microphones with advanced audio signal processing to deliver clearer voice quality during calls. Additionally, these headphones are compatible with Google Assistant and Amazon Alexa, offering a voice-controlled experience for users who require quick information, music playback, and more without the need to reach for their devices.
Crafted with comfort in mind, the WH-1000XM4 headphones feature a lightweight design with super-soft, pressure-relieving earpads that provide long-lasting comfort and a secure fit. The touch sensor controls allow for easy navigation of tracks and volume, as well as the activation of your voice assistant or making hands-free calls.
In summary, the Sony WH-1000XM4 Wireless Over the Ear Noise Cancelling Headphones are a perfect blend of sophisticated design, cutting-edge technology, and exceptional sound quality, making them an ideal choice for audiophiles and casual listeners alike who demand the best in noise-cancelling capabilities and audio fidelity.