Used Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black

SKU: US1988952 MFR: WH1000XM5/B
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What`s in the box:

  • Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones (Black)
  • 3.94' Audio Cable
  • Collapsible Carrying Case
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Key Features

  • Experience superior Sony sound quality with crystal-clear audio on these wireless headphones.
  • Industry-leading noise cancellation adapts to your environment for immersive listening.
  • Enjoy all-day comfort with the lightweight design, perfect for extended wear and travel.
  • With up to 30 hours of battery life, power through long flights or work sessions easily.
  • Bluetooth 5.2 ensures a stable, seamless connection to your devices for music and calls.
  • Optimize settings with touch controls & speak-to-chat for effortless, intuitive control.
See More Product Details

INCLUDES FREE WARRANTY

  • This used item comes with a free 1-year warranty. ?
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Questions & Answers

Reviews about this item

Review Summary

2025-12-01T19:00:00

Rated 5 out of 5

Great production

Good voice quality, easy to use, voice is clear. It is worth to buy

Muzi2025

2025-11-30T19:00:00

Rated 2 out of 5

Not worth the price.

Pretty much exactly the same as my old XM3 which is now about 5 years old. Not any better sound, noise cancelling is similar. Case is worse.

JimTee

2025-11-29T19:00:00

Rated 5 out of 5

Best ANC headphones

Beyond happy with my XM5. They are everything I wanted in headphones. The ANC is top notch, sound quality is elite, comfort level is 10/10, feels very premium.

AB2504

2025-11-29T19:00:00

Rated 5 out of 5

Great features

Love it so far. Love everything about it. Packaging etc

MikyO

2025-11-29T19:00:00

Rated 5 out of 5

Comfortable and Lightweight Design

Since two weeks, I'm already enjoying in listening to music and podcasts with it. I totally love it!! It's so great for relaxing with the music I love in my spare time.

SOne20

2025-11-24T19:00:00

Rated 5 out of 5

Love them!

Love these headphones so much,I kept taking my husband's pair so he got me my own!

Waytsi

2025-11-23T19:00:00

Rated 1 out of 5

Break so easily

dreadful - swivel broke so easily no need for swivel either

jd000000

2025-11-22T19:00:00

Rated 4 out of 5

Terrible Headband

Everything good apart from the very uncomfortable headband, even painful on top of head after a short time

Nig5

2025-11-22T19:00:00

Rated 5 out of 5

Great product which ticks all my requirements

Bought XM5 recently and so far very happy with it. Highlights are lightweight design and super-comfortable wear feel, top notch ANC, superb microphone quality. Also, the usability is great with touch panel on right earcup which features all needed controls. Highly recommended for anyone looking for top notch headphones. The only gripe is they cannot be folded compact unlike old XM4 or new XM6 but not a big deal for me.

sivgv88

2025-11-20T19:00:00

Rated 5 out of 5

Good comfort

Aligns nicely with new pixel pro 10. Matches the beats and noise cancellation features are awesome.

SonyHS

2025-11-16T19:00:00

Rated 5 out of 5

Great headphone

Excellent headphones with superior sound quality and features.

Sumanmcse

2025-11-16T19:00:00

Rated 2 out of 5

They were great until they weren't

The headphones worked flawlessly for about 22 months. I was very happy with the sound quality, the battery life and the comfort. I'd use these at my desk daily for work and the microphone was great for conference calls. Then after less than 2 years the headset just snapped. They weren't dropped or thrown or anything more than just placed back on the table and snapped. I was shocked that this expensive of headphones would fall apart in that short of a time period. My older XM3 and XM4 models lasted much longer than these.

TMedina

2025-11-15T19:00:00

Rated 5 out of 5

Super sound great noise cancelling

Super sound great sound cancelling great fit easy to use

Tony i.

2025-11-15T19:00:00

Rated 5 out of 5

Amazing quality

They work very well with a really good sound quality

Alfie42

2025-11-12T19:00:00

Rated 5 out of 5

Great features

I just bought 1 week ago it's very nice I personally like the noise cancellation it's work amazing

Pkkadam

2025-11-11T19:00:00

Rated 1 out of 5

Don't Bother

I got them brand new from Amazon back in March 2024. They seemed to work fine, never had any issues. Daily driver, used wired on my computer and wireless on my walks and in the gym. The sound quality didn't seem to be the best (when turned on). Had cracking sounds on the right side but they dissapeared overtime. They were basically non existant after those few hiccups. As of today, Nov 2025, the left side does not work anymore. Tried to factory reset them but it didn't do the trick. The current software is up to date so that doesn't seem to be the issue. I'll be contacting support but not expecting expecting much. Overall, for the price paid for the headphones I'm honestly beyond dissapointed. A very expensive lesson has been learned.

Not H.

2025-11-09T19:00:00

Rated 5 out of 5

Go direct to Sony.

Did loads of research before purchasing 1000XM5 headphones, now I own a set and have used them for three weeks I am very pleased with sound quality. They are comfortable, easy to use and great value for money. Would recommend them and suggest you go direct to Sony as their prices are keen and in my case cheaper than other online outlets.

Gregojf

2025-11-08T19:00:00

Rated 5 out of 5

Best headphones I have ever used. Value for money,

I bought at Sony Alpha Festival last month. V comfortable to wear. Can be a little hot after 20 mins. THe sound is amazing esp for watching movies on Netflix.

larryng

2025-11-07T19:00:00

Rated 5 out of 5

great features

The best of the best headphones at reasonable price

Andyph

2025-11-05T19:00:00

Rated 1 out of 5

Poor Quality and Reliability

I moved over from Sennhieser based off review siting quality ANC and sound. These headphones are great, when they work. My orignial pair had to be repaied twice, within the 1 year gaurentee for similar issues. Sony provided a replacment when they failed for a 3rd time. The replacment headphones lasted 8 months before failing on a well documented popping issue with the ANC. Sent in for repair and Sony said I would need to pay for the repair. After a frustratrated email reply Sony carried out the repair free of charge. These headphone clearly have quality control and design issues that were not fixed in developmenent or manufacturing. For a premium headphone they arn't even very solid being prodomenmtly plastic and with no IP rating at all. Save your money and buy a brand like Sennhieser.

JJHF

2025-11-04T19:00:00

Rated 1 out of 5

WH-1000XM5 subpar design - No Support

My son received these headphones (WH-1000XM5 as a gift last Xmas from his grandmother and within a year, the plastic connection broke from simple use. Despite having a "manufacturer warranty" , Sony has no interest in replacing or compensating him for a clearly subpar product. My daughter has the same headphones and the charging port melted. Yes - melted. So there is a trend here of poorly designed and supported product by Sony and based on this, I will never buy any Sony products due to the fact that the company doesn't stand behind their products. I gave my son my Sennheiser headphones and he is very happy with them. Much better headphones. So from one tech-heavy family to another - Don't buy Sony headphones!!!

Scorea

2025-11-03T19:00:00

Rated 3 out of 5

Great sound but not great if you sweat at work

I've had my WH-1000XM5 for a little shy of 1year I am having an issue with moisture getting into the headphones near the drivers and sensors. When I turn my head the sensor activates and turns off my music or hang up the phone. I've tried the steps Sony tech support suggested but nothing has fixed the problem. I use my headphones at work to drown out the loud machinery we use. Sound quality is excellent. Customizations are great. Phone calls tend to be clear and my voice tends to be low for person on the other side of my call. I do love these headphones but would be nice if I could keep the moisture out of driver & sensor area.

Rwcourt

2025-11-03T19:00:00

Rated 5 out of 5

Excellent Headphones

I've had this headphones for about a month. The headphone is beautifully designed and the sound sound quality is next to none. I love the touch and noise cancelling features. However, it leaks outside noise when you turn your head to the right.

KSam1

2025-11-03T19:00:00

Rated 5 out of 5

Great choice for me

Super quality, extremely comfortable and easy to get set up

Nick k.

2025-10-31T20:00:00

Rated 4 out of 5

Wonderful and cute

Great sound and all? quality is amazing :) but it's pads get dirty so quickly! ??

CTYL

2025-10-28T20:00:00

Rated 4 out of 5

Beautiful

This is so light weight that easy to travel anywhere and work

Jac1234

2025-10-23T20:00:00

Rated 5 out of 5

Quality headphones !

I am very pleased with my new headphones ! The sound quality is excellent. I also want say that these headphones do not have those horrible creaking noises you get with cheaper poor quality headphones when you move your head around, which is wonderful.

PeteePete

2025-10-20T20:00:00

Rated 5 out of 5

Such a clear and whole sound

A fabulous birthday present, the sound quality is fantastic

Sazbee

2025-10-17T20:00:00

Rated 5 out of 5

King of sound

The quality is awsome. I cant compare with another brand withi this proce range. This is the king

Zuhairi

2025-10-17T20:00:00

Rated 4 out of 5

Excellent all rounder

Comfortable with good sound quality and excellent noise cancelling. Would prefer that they folded smaller like Bose and had a hard case rather than the soft one provided. Good battery life. Paid £219 on Prime day so great value.

DMacE

Sony WH-1000XM5 Specifications

Bluetooth

Bluetooth

Jump to...
  • Bluetooth version

    Bluetooth Specification Version 5.2

  • Effective Range

    32.81' (83.33cm)

  • Frequency Range

    2.4 GHz band (2.4000-2.4835 GHz)

  • Profile

    A2DP, AVRCP, HFP, HSP

  • Supported Audio Formats

    SBC, AAC, LDAC

  • Supported Content Protection

    SCMS-T

General Features

Jump to...
  • Cord Length

    3.94' (120cm) (Approx.)

  • Cord type

    Single-sided (detachable)

  • Driver Unit

    11.82" (30cm)

  • Frequency Response

    4 Hz-40,000 Hz (JEITA)
    Active Operation: 4 Hz-40,000 Hz

    Bluetooth Communication: 20 Hz-20,000 Hz (44.1 kHz Sampling)
    20 Hz-40,000 Hz (LDAC 96 kHz Sampling 990 kbps)

  • Headphone Type

    Closed, dynamic

  • Impedance (Ohm)

    48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)

  • Inputs

    Stereo Mini Jack

  • Magnet

    Neodymium

  • Passive Operation

    Yes

  • Plug

    Gold-plated L-shaped stereo mini plug

  • Sensitivities (dB/mW)

    102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)

  • Volume Control

    Touch Sensor

  • Wearing Style

    Over Ear

  • DSEE Extreme

    Yes

Noise Canceling

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  • Ambient Sound Mode

    Yes

  • Atmospheric Pressure Optimizing

    Yes

  • Personal NC Optimizer

    Auto NC Optimizer

  • Quick Attention

    Yes

Battery

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  • Battery Life

    Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF) (Continuous communication time)
    Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF) (Continuous music playback time)

  • Battery Charge Method

    USB

  • Battery Charge Time

    Approx. 3.5 hrs

  • Battery Info

    Required, included

  • Battery Material

    Lithium-ion

  • Battery Type

    Non-universal

  • Battery Quantity

    1

Physical

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  • Color

    Black

  • Weight

    8.82 oz (250g) (Approx.)

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About Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black

FEATURED REVIEWS

Great product which ticks all my requirements

By sivgv88

Bought XM5 recently and so far very happy with it. Highlights are lightweight design and super-comfortable wear feel, top notch ANC, superb microphone quality. Also, the usability is great with touch panel on right earcup which features all needed controls. Highly recommended for anyone looking for top notch headphones. The only gripe is they cannot be folded compact unlike old XM4 or new XM6 but not a big deal for me.

Good comfort

By SonyHS

Aligns nicely with new pixel pro 10. Matches the beats and noise cancellation features are awesome.

Sony WH-1000XM5.

Take complete control of the listening experience. Your music, audiobooks and podcasts have never sounded so brilliant, with crystal clear hands-free calling and up to 30-hour battery life with quick charging, the Sony WH-100X5 take sound to a completely different level.

Sony WH-1000XM5.

Engineered For Deep Listening.

The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control eight microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE f Extreme and Hi-Res audio support the WH-1000XM5 headphones provide awe-inspiring audio quality.

Engineered For Deep Listening.

Features.

  • Industry-leading noise cancellation optimized to you
  • Magnificent Sound, engineered to perfection
  • Crystal clear hands-free calling
  • Up to 30-hour battery life with quick charging (3 min charge for 3 hours of playback)
  • Ultra-comfortable, lightweight design with soft fit leather
  • Multipoint connection allows you to quickly switch between devices
  • Redesigned collapsible case made for easy storage in a bag
  • WH-1000XM5 headphones feature intuitive touch control settings
  • For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound
  • Instant pause. Instant play.

Warranty Information

This used item has a FREE 1-year warranty. See details.

Key Features

  • Experience superior Sony sound quality with crystal-clear audio on these wireless headphones.
  • Industry-leading noise cancellation adapts to your environment for immersive listening.
  • Enjoy all-day comfort with the lightweight design, perfect for extended wear and travel.
  • With up to 30 hours of battery life, power through long flights or work sessions easily.
  • Bluetooth 5.2 ensures a stable, seamless connection to your devices for music and calls.
  • Optimize settings with touch controls & speak-to-chat for effortless, intuitive control.