Used Sony WH-1000XM5 Wireless Closed-Back Over-Ear Noise Cancelling Headphones, Black

2026-05-20T20:00:00

percect design , sound fabulous , really enjoyed , I recommend it to whom want to get rid of outside noises really good at noise canceling

armi97

Originally posted at

2026-05-20T20:00:00

I bought this headphone expecting it to be worth spending $500. And it worked very well until one day the hinge broke. It was not more than even a year since I purchased the product. And now if I want to repair the hinge, I have to spend another 100$. I searched the internet and found out that this is the common poblem in this headphone. Because of the low quality material and design issue. Yet they refuse to accept that. So basically you have to pay for what actually a manufacturing defect. And Sony also knows this thing, yet they refused to replace the product or atleast consider it in warranty. Such a shame sony.

Meet P.

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2026-05-16T20:00:00

They're amazing! I got the white ones to match my pc set up. They're also good when plugged into the pc

Janedoe2000

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2026-05-15T20:00:00

I bought these headphones because I couldn't get on with EarPods and I am so pleased I did.

jill07

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2026-05-15T20:00:00

Bought the Pink version for my adorable wife. This is her first set of ANC, over ear headphones and she loves them. I have been buying these headphones for a few years now and wear them constantly. My first were the three's, then the four's and I presently own the five's. I converted from Samsung phones since the first Xperia 1 and presently still using the Mark V. Looking to get the VIII which is when I will hopefully get my XM6's. I have alot of Sony products in my house, so yes, I would recommend this product whole heartedly if you want a well rounded set of headphones. They do everything you would expect if a flagship product.

UrbanMerc

Originally posted at

2026-05-15T20:00:00

I love the headphones, the sound and the noise cancelling. Unfortunately it seems the arms that the headphones are mounted on are quite brittle and broke easily. I have had to send the headphones in for repair at a cost of almost half the price of the headphones.

Matt N.

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2026-05-14T20:00:00

Good nice excellent audio quality, Anc works too good

Sachin_1337

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2026-05-11T20:00:00

I like this product with the noise cancellation and sound quality.

arkteo2

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2026-05-10T20:00:00

Very good quality, quite comfortable and very easy practical, especially when working and you want minimum contact with your headphones

Vikaa

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2026-05-08T20:00:00

Hinges creak, and I get sweaty ears. Sound isnt great but not bad. ANC is ok but does block out everything that I wanted it to.

Gal339

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2026-05-06T20:00:00

Good sound really comfy.however the controls can sometimes go a bit ari especially on low battery.so I have to go into my phone to disconnect.

Shell73

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2026-05-05T20:00:00

I bought last month, the performance was so good. Noise cancellation was superb and the sound so excellent. Happy with this purchase. Thank you Sony

zie90

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2026-05-04T20:00:00

Received my headphones and by the middle of the third song I was listening to was already requesting a refund. Built quality is cheap; headband uncomfortable; not able to get the headphones into a position that didn't feel like there was a bar across my head, noise cancelling not as good as advertised, sound quality ok, but to have any 360 Spatial Audio you need different apps and services. Then comes support - slow and inept. Getting a refund was a process in itself. Would not recommend, will not be purchasing any other Sony headphones.

DontBuyThese2026

Originally posted at

2026-04-28T20:00:00

sound quality is good with the equaliser. however the noise cancelling is disappointing. it has the possibility to be good but only activates effectively in noisy conditions which means in a quiet library i can still hear whispers because the device doesn't activate the noise cancelling. would be 5 star if the noise cancelling was manual rather than automatic so i could turn it up to the max even in quiet areas.

tiwivsj

Originally posted at

2026-04-28T20:00:00

Absolutely new to headphones so was concerned about value to cost. Sought advice with Richer Sounds (in store). Amazed that other stores would not let me try before buying (£200 +)! I understand health issues especially with earbuds but headphones!! Anyway these are exactly what I needed - comfortable, clear and easy to operate and understand instructions.

Granny L.

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2026-04-25T20:00:00

Bought these a couple weeks ago as I am now commuting for work. The noise cancelling quality is fantastic and completely blocks out the noise on public transport. Sound quality is superb and there are so many great features such as they stop playing music if I speak and the sound adapts to the environment etc. Would 100% recommend!!!

Janodix

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2026-04-25T20:00:00

Typical Sony good excellent sound quality,headphones well made and comfortable

Chris 7.

Originally posted at

2026-04-23T20:00:00

I bought these in July 2025, expecting "industry-leading" quality for a premium price. Less than a year later, the slider arm has already snapped during normal use. ?What's most frustrating is that I have a pair of "budget" brand headphones that have lasted years and feel significantly sturdier than these. After doing some research, it's clear this is a common design flaw with the WH-1000XM5. The plastic swivel point is far too fragile for daily wear and tear. ?The noise canceling and sound are great, but it doesn't matter how good they sound if they are held together by tape within a few months. If you are looking for durability, look elsewhere-or at least look at the previous XM4 model which has a much more reliable hinge. Very disappointed in Sony's build quality on this flagship model.

rmunir

Originally posted at

2026-04-21T20:00:00

Had them for 4 months if even and the hinge broke. Sony refuses to fix them through the warranty as they call it a user error. This issue is such a big issue that there is a lawsuit against them for it. If you have the same issues i definitely recommend submitting a claim for it. Sony wants to charge me $99 (+ tax I believe) to fix them. That is 1/3 of the cost of just getting a new pair. If they only lasted 4 months, then I wouldn't be surprised that they will break once again after repairs.

Disappointed7273

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2026-04-19T20:00:00

Headphones are great wish I'd bought them sooner. Would definitely recommend

Gazza62

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2026-04-17T20:00:00

I got these headphones because I'm autistic and needed the full noise cancelling option. I haven't quite learnt how to work them properly yet (I'm not tech minded) but I love the fact you can cover one side with your hand whilst in noise cancelling mode to hear something without taking the headphones off. The sound quality is really good for music. It's a shame there's no paper instructions as like I said I'm not very good at technology. I have tried to find instructions but even so I would definitely recommend these headphones so far. A little pricey but worth it just for the freedom I now have to go in our garden or to a busy cafe etc... I do wish there was a way to make them wireless for when you can't connect to Bluetooth. Maybe there is bur I just haven't worked it out yet ?????

Snue

Originally posted at

2026-04-16T20:00:00

Yesterday I biked into a railing on a highway overpass and the headphones launched off my head and I watched terrified as they soared and landed on the shoulder. I managed to retrieve them and besides very minimal scuffing, they are still performing excellently.

MWeb

Originally posted at

2026-04-16T20:00:00

Looking for a low weight headphones. XM5 suited me nicely. NC is very good. Little bit high on the BASS

Pragatheeswaran

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2026-04-15T20:00:00

Is nubbad sound quality wise. Ear cups are soft so good to get padding if u can

Kelvint

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2026-04-15T20:00:00

I am very satisfied with the this headphone. The noise cancelling is very good. The headphone also very comfy in term of long use.

YeZzir69

Originally posted at

2026-04-13T20:00:00

Awesome, sound is great, comfortable to wear, as well as listening to music generally, it's helping my barbershop chorus rehearsal as I can hear the different parts so clearly. Can switch settings so aware of surroundings, very impressed. Fabulous quality headphones, would recommend, farewell fiddly earbuds, am a headphone girl!

Belles22

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2026-04-11T20:00:00

I bought these because of the comfort reviews and so glad I did. Never had a pair as good as this. The sound quality has blown me away.

Demers

Originally posted at

2026-04-11T20:00:00

Great sound quality but it turns off randomly too often. Could get better headphones for a cheaper price

GPXia

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2026-04-09T20:00:00

Excellent headphones, far better than I could have imagined; very happy with my purchase. A friend advised my buying these headphones. I purchased for the 'ambient, adaptive sound control' of my surroundings. And these 'ambient, adaptive sound controls' are brilliant. And then to discover music sounds absolutly fab' too! Plus I find the headphones very comfortable. And the 'Sound Connect App' very useful and helpful.

AbiO

Originally posted at

2026-04-06T20:00:00

Bought four different pairs as each one had faulty buttons (touch functions to pause etc not working) before I eventually gave up on Sony and went for Bose instead. Very disappointed as it meant a lot of effort was spent trying to get them. Had seen good reviews so kept trying but am likely to avoid Sony after this experience

Poor h.

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