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Review Summary
2022-03-09T19:00:00
I bought. the original WI-1000mx From Sony which had better battery like and actually vibrated when you received a call, Those were defected and was separating from the metal neck piece. so I receive these WI-1000XM2 as a replacement within a couple of months I had connection issues the headset would randomly connect and disconnect from the headset but I thought maybe it was just software issues. Then the. headphones completely locked up and didn't or would connect to bluetooth period unless I put it on the charger for a couple of hours. The last straw now is that it started crackling and have a hissing sound in the left speakers when I called Sony they won't replace or exchange or give me a comp to get another pair. To be honest these headphones are 300 dollars they should last longer then one year... I am disappointed since I own two Sony over the HeadPhones the XM4 and XM2... I want to speak to rep.
Way2 S.

2020-05-19T20:00:00
I have so many Sony product and I loved them all, but this headphone make me sick, sound quality is not as good as previous model and Bluetooth connectivity is horrible I can’t even answer my phone, It doesn’t stay connected, it just keep dropping of from.
Toms R.

2020-03-05T19:00:00
Best bluetooth headset that I have had so far. I've gone through two sony headsets in the past few months and these are by far the best I've come across.
Jay07m

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Silver
Closed, Hybrid
Hybrid
Neodymium
50 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 17 ohm (1kHz) (when connecting via the headphone cable with the unit turned off)
3 Hz-40,000 Hz
Active Operation:
20 Hz-20,000 Hz (44.1 kHz Sampling)/20 Hz-40,000 Hz (LDAC 96 kHz Sampling, 990 kbps)
Bluetooth Communication:
20 Hz-20,000 Hz (44.1 kHz Sampling)/20 Hz-40,000 Hz (LDAC 96 kHz Sampling, 990 kbps)
99 dB/mW (when connecting via the headphone cable with the unit turned on), 94 dB/mW (when connecting via the headphone cable with the unit turned off)
Yes
Single-sided (detachable)
approx. 3.28' (1m)
Gold-plated L-shaped Stereo Mini
Stereo Mini
Neckband
Yes
Yes
Yes
Approx. 3.5 hours, This unit can be used for 80 minutes after 10 minutes of charging.
USB
Continuous Music Playback Time:
Max. 10 hours (NC ON), Max. 12 hours (Ambient Sound Mode), Max. 15 hours (NC OFF)
Continuous Communication Time:
Max. 9 hours (NC ON), Max. 10 hours (Ambient Sound Mode), Max. 13 hours (NC OFF)
Waiting Time:
Max. 11 hours (NC ON), Max. 13 hours (Ambient Sound Mode), Max. 100 hours (NC OFF)
Bluetooth Version 5.0
Line of sight approx. 30' (10 m)
2.4 GHz band (2.4000-2.4835 GHz)
A2DP, AVRCP, HFP, HSP
SBC, AAC, LDAC
SCMS-T
Yes
Yes
Become immersed in a world of pure, uninterrupted music with the WI-1000XM2 Wireless Noise-Canceling Neckband In-Ear Headphones in sleek silver. These high-quality headphones are designed to deliver an unparalleled listening experience, thanks to their advanced noise-canceling technology.
Experience the industry-leading noise cancellation powered by our HD Noise Canceling Processor QN1, the most advanced ever in wireless neckband headphones. This technology captures and cancels ambient sounds from your surroundings, whether it's city traffic, office chatter, or in-flight noise, allowing you to lose yourself completely in your music.
The WI-1000XM2 headphones are not just about noise-free listening; they also deliver breathtaking sound quality. The HD Hybrid Driver System optimizes sound across all frequencies, with a 9-mm dynamic driver providing deep bass and clear mids, and a matched Balanced Armature driver reproducing delicate, high tones. The multi-talented HD Noise Canceling Processor QN1 combines Digital Noise Canceling, 32-bit Audio Signal Processing, and a Digital-to-Analogue converter with a headphone amplifier, resulting in stunningly clear sound.
Enjoy music that stays true to the original recording with High-Resolution Audio. For everyday listening, the Digital Sound Enhancement Engine HX (DSEE HX) upscales compressed digital music files, bringing them closer to the quality of High-Resolution Audio.
Designed for all-day comfort, these stylish headphones feature an angled earphone design for a snug, stable fit. The flexible silicone neckband and lightweight design make them perfect for all-day wear. With up to 10 hours of battery life and up to 80 minutes of playtime on a quick 10-minute charge, your music never has to stop.
The WI-1000XM2 headphones are also equipped with smart features for a more personalized listening experience. The Sony | Headphones Connect app offers Adaptive Sound Control, which automatically adjusts ambient sound settings based on your activities. You can also customize the settings to your preferences.
Manage your day with your favorite voice assistant, be it Google Assistant or Amazon Alexa. These headphones also feature a built-in microphone for clearer hands-free calling.
With intuitive in-line controls, magnetic earbuds for tangle-free storage, and a foldable design for easy portability, the WI-1000XM2 headphones are as practical as they are advanced. They come with a premium fabric carrying case, making them the perfect travel companion.
Immerse yourself in 360 Reality Audio with the WI-1000XM2 headphones. It's as real as being at a live concert or in the recording studio with the artist. Experience the future of music with the WI-1000XM2 Wireless Noise-Canceling Neckband In-Ear Headphones.