2025-07-22T20:00:00
Rated 5 out of 5
Beware WD - didn't get all I paid for
I purchased, and paid for, 2 WD 2TB My Passport hard drives and two My Passport hard cases. I received the hard drives, and they are great. But the shipment did NOT include the hard cases I paid for - and Western Digital has been unwilling to fulfill this order. Customer Service responds with a programmed email demanding photo documentation of the shipment box and packing list.
Bolortobro
Originally posted at
2025-05-18T20:00:00
Rated 1 out of 5
DO NOT BUY
I bought this to save my family photos and it broke down and all my data is lost!
Kiri
Originally posted at
2025-02-03T19:00:00
Rated 1 out of 5
Dead just after the warranty
Just 15 days after the warranty expired, my WD Passport 2TB hard drive stopped working. It shows a bad sector error, and the data is no longer accessible. Two terabytes of photos and videos-priceless memories of my loved ones-are lost forever and cannot be recovered.
Aigars
Originally posted at
2025-01-08T19:00:00
Rated 1 out of 5
2TB My Passport for Mac
This back up drive did not work with Mac OS Sequoia so I had to return it.
Loisanne
Originally posted at
2024-11-15T19:00:00
Rated 1 out of 5
Lousy, No info provided on the Product
Horrible experience. Luckily I bought it from Costco today and will be returning first thing in the morning.
Nima
Originally posted at
2024-09-19T20:00:00
Rated 5 out of 5
Very happy with Passport
With great value, and excellent capabilities, the Passport fits my needs perfectly.
muscletn
Originally posted at
2024-08-05T20:00:00
Rated 5 out of 5
Working fine so far
It took me a little more work than to just plug in and go. I am not that facile with a computer and thought it was working, but when the light wasn't flashing, I saw that I had to do some other steps that weren't on the videos or instructions.
Pinon
Originally posted at
2024-03-19T20:00:00
Rated 1 out of 5
My Passport for Mac
Extremely difficult installation on Mac!!!!!
Still having occasional hiccups.
mewheeler
Originally posted at
2024-03-17T20:00:00
Rated 1 out of 5
My Passport + Free Neoprene Case
Very dissatisfied. Because:
1- I have not received a refund for my first order
2- I have not received the promised Neoprene case (which was free)
Mohammad
Originally posted at
2024-03-12T20:00:00
Rated 1 out of 5
Find another solution
2nd Backup Drive from WD, this one failed within 6 months of use. Warranty had already expired as I had the item for over a year before I first used it.
elmitols
Originally posted at
2024-03-07T19:00:00
Rated 4 out of 5
I like the MyPassport for Mac but ................
I would have given this new one 5 stars if WD had included the USB plug on the end of the cable like they did in a previous version of My Passport for Mac that I purchased. I have purchased several of these WD "solid state" My Passport for Macs. I find them more reliable (in terms of longevity) than WD's "non-solid-state" desktop external drives.
PJ D.
Originally posted at
2023-12-17T19:00:00
Rated 5 out of 5
Does the job ?
So far has been a smooth time with the new hard drive. Hopefully, I won't wipe out all the information on this one like I did with my last one..
SpicyGreektopia
Originally posted at
2023-11-26T19:00:00
Rated 5 out of 5
Just right!
This device is compact, easy to install and just what I need to feel secure that my data is backed up! It has a ton of space for a good price.
Chris444
Originally posted at
2023-11-23T19:00:00
Rated 1 out of 5
Do not buy
y Passport for my MacBook Pro has been a disaster. It was fine until they decided not to support their software. It was loaded when I registered the HD but it is dead now and I am left with nothing but the reminder that I haven't backed up my computer in over 90 days. I would not recumbent this company, Not with this kind of support or business plan.
Skip
Originally posted at
2023-11-21T17:49:10
Rated 2 out of 5
Worked for about a year then started failing.
Worked well for the first year, but just failed on me going on 1 and a half years. I never filled it up to 2tb but after a while, it would randomly disconnect from my computer and would be so infuriating. It started making clicking noises and would start freezing. I used it to store photos so you should know how important reliable storage devices are to me.
Reyna S.
2023-10-31T20:00:00
Rated 4 out of 5
Update von "Acronis true Image for WD" Sonoma???!!
Leider funktioniert "Acronis Treu Image for Western Digital" unter "MacOS Sonoma" nicht mehr. Es wäre net, wenn man durch ein Update diese enorme Schwäche beheben würde.
Unter "Ventura" lief es nach Update dann ja auch.
Bitte stellt auch ein Update für Sonoma bereit!
Discorolly
Originally posted at
2023-07-17T20:00:00
Rated 1 out of 5
Worst Experience Ever - Security Password rejected
I bought the WD 5TB My Passport? for Mac from Officework in January last year. I've been using it nearly everyday to keep all my important files in this external hard drive in the past 18 months. To my shock the hard drive rejected my password and I have no way to retrieve anything suddenly! Have read through all the support pages in WD website and got the answers about they have no way to recover the encrypted data in the hard drive. The only way is to format it or set a new password but all the data in the drive will gone. There's no constructive solution to help recovering my valuable data and WD just keep their hands off from the problem. Will never buy their products again.
cps928
Originally posted at
2023-07-03T20:00:00
Rated 1 out of 5
Too difficult to use
There are way too many steps to get this working. I should just be able to plug it in and do what I need.
Not a.
Originally posted at
2023-06-12T20:00:00
speed not good as expected or mentioned its near about 100mbps
sanjeev
Originally posted at
2023-06-01T20:00:00
Rated 2 out of 5
There are better drives out there
Really frustrated with this drive. I literally cannot upload large files (more than 5GBs) to the drive. An error message shows up everytime and does not allow me to upload the file. It's frustrating as a videographer when you need to upload a lot of footage and can't do that. My 5-year-old drive works better than this. I am just praying it doesn't crash because there are many reviews saying its prone to dying. It was cheap tho.
Juan J.
Originally posted at
2023-05-26T20:00:00
Rated 1 out of 5
WD Passport 1T for mac
The setup is way too complicated. I literally just need storage. It should be the simplest thing there is. I'm having to download software and share information as if it was Adobe Cloud. I shouldn't need a high level of computer literacy to back up my storage. It's. Just Storage.
mfG 2.
Originally posted at
2023-04-23T20:00:00
Rated 2 out of 5
Difficult to use on Mac
I had to install WD discovery software and NTFS software to get this drive to work the first, and eventually it did work. About 3 years later I am no longer able to write to this drive. I'm trying to troubleshoot, but it's a pain and I dont have time to do that.
MattC
Originally posted at
2023-04-13T20:00:00
Excellent drive - worked perfectly right out of the box
Donna M.
Originally posted at
2023-04-12T20:00:00
Rated 1 out of 5
Don't buy this. Mine broke within one year
Inexpensive, and that is about it. I put all my hours of work onto this external hard drive My passport for Mac, and one day it started clicking. Now i am told that all the data is lost. Thousands of hours of my work is gone, or now i have to pay another $800 to get the information back. Don't buy this product. The only thing their support offers you is a new passport. So you are out thousands of hours, and they lose about $15. Sound fair?
Jentheschoolteacher
Originally posted at
2023-04-08T06:57:21
Failed within 3 weeks never again
Chad L.
2023-04-04T20:00:00
Rated 5 out of 5
Great Harddrive for the bucks! I definitely recom
Awesome hard drive works well with Mac. Startup I'd quick!
DJ P.
Originally posted at
2023-03-23T20:00:00
Rated 5 out of 5
Excellent Product
Works as advertised, installation is easy. Data transfer was rapid
Roger D.
Originally posted at
2023-03-21T20:00:00
Rated 1 out of 5
Just terrible
I've never written a review in my life but this hard drive made me so upset by how terrible it has been compared to my other hard drives. Started crashing after a month, now unusable after 3 months. The utility software that runs check ups on the hard drive didn't even work. I've had Lacie hard drives for 6 years with no issues ever. Do not recommend for anyone using a macbook.
scoff1
Originally posted at
2023-02-19T19:00:00
Rated 1 out of 5
Not compatible with M1 Macs
This Hard-Drive does not work with my new M1 MacBook Pro. The software for the hard drives is not updated... And it does not seem to come soon...
Schibal2023
Originally posted at
2023-02-07T19:00:00
Rated 4 out of 5
Great product, no support.
The device is great, however it comes with absolutely no instructions for installation and setup. There is also no helpful information available anywhere on your website or elsewhere on line. I called for support help and spent 1¾ hours with a tech that didn't have a clue.
Carm G.
Originally posted at
