
Review Summary
2023-04-19T20:00:00
I purchased it and I am completing dissatisfied with it and the support which is actually NONE. I ONLY get put on hold and have not be able to access the setup site. I am in the process of returning it and will not buy any other products from western digital.
Drew219
2022-10-18T20:00:00
As long as you have basic computer skills and some common sense. you will like this product. I have had it installed for about 9 months now. NO ISSUES AT ALL. I am an over the road truck driver and have a lot of business doc's I need to store and access when I'm on the road. I have a short cut to my 2100 on my desktop, one click and I'm looking at all my files stored in a safe place at home. It's WD so it has to be good! My first computer was Windows 3.1 machine.
BillNeedham
2022-08-17T20:00:00
Easy to set up. No issues whatsoever. Was worried about shipping but WD packaged it as if it was their own baby and I appreciate that!
NOIMDIRTYDAN
2022-07-12T20:00:00
Great product! My second unit of this kind. The first unit, two years old now, has been reliable, and easy to use. Looking forward to several years of service from these NAS systems...
Caesaer
2022-04-23T20:00:00
Did it only support 14 TB x 2 or you are just selling with that configuration? Can i add storage larger than that?
skvwd
2022-04-15T20:00:00
After many hours on chat, we couldn't get it to see the network. Returned it.
Cmlorieb
2022-04-14T20:00:00
Perfect little home NAS. Quiet, redundant ethernet, includes Acronis (if you're a fan) and does it's job.
PsyPhi
2022-04-11T20:00:00
The product is way beyond my expectations. I had the original mycloud server for almost 10 years and no issues
Sean a.
2022-03-22T20:00:00
We could not get the drive up and running. We have been trying to reach tech support but without much luck. We will soon return it as we can't get it set up. Do not believe that it is simple and can be set up right out of the box. So far we have spent 4 days on it. The worst is not being able to get any assistance. They promised that they would be there to assist. No they are not.
Aktor 1.
2022-02-23T19:00:00
My drive failed after 5 years so a good run I guess but sorting the issue was horrifying!
Bob223
2022-02-09T19:00:00
Upgraded from older MyCloud Mirror. Upgrade was very easy. Removed drives from old NAS, put in new NAS in same order, then powered up. Very easy process. Hardest part was finding directions on how to do this on WD Help.
HwkI
2022-01-12T19:00:00
Needed help getting the system up, WD was there quickly
Kory I.
2022-01-09T19:00:00
Can not map drive to my computer. Verified it is on the same network but still will not connect.
Angelico M.
2021-12-13T19:00:00
Works just as expected. I use with 2 Red Plus Drives and is very fast. Upload and download speeds at around 110MB/s on big size files, around 30MB/s on small files. Works flawlessly with Mac OS and Time Machine backups. Fan is silent and I do not hear it running, the only noise is when hard drives are in use. The OS for the NAS works well and is snappy. Powder coated metal case looks nice and gives it a great build quality. I highly recommend.
Steve K.
2021-09-11T20:00:00
The unit is suitable for a home user or very very small business but it is slow and the support from WD is very very poor. Once you've purchased you're pretty much on your own! You can see this by the fact they just copy and paste the same response to their negative reviews.
XLRB
2021-07-23T20:00:00
Nice unit overall. Interface to transfer data from another drive is cumbersome at best. I have the pr2100 in my bedroom due to router/modem location and it is noticeably loud, nothing disturbing, but more than one would expect. Have only had it 2 months as it just replaced my old mybook live so time will tell.
Jason w.
2021-06-21T20:00:00
WD has generally been a great hardware platform with solid HDD performance for decades. But, NAS requires software. WD have never been able to deliver reliable software or even software designed to meet bare expectations above the level of a home user. WD's development teams don't seem to comprehend why or even what that software should do. The PR series is a "professional" level family of products that barely meets that designation. It's a semi-professional player wrapped in nursery school software. My latest PR2100 purchase was due to complete lack of trust in OS5, the mandatory NAS OS upgrade required because WD had failed so badly on security of the prior OS3 version (with customers uninformed and none the wiser.) It offered no rollback capability and no reasonable data recovery option in the event of a failed major OS. That and the ignorant efforts leading to the necessity of OS5 are inexcusable any way you slice them. Making yet another unfortunate purchase seemed my only way to proactively address WD's total disrespect of customer data. I would have a blank slate for the upgrade and could later migrate from the old NAS. While awaiting the new NAS I found a less expensive alternative to offload a disaster recovery copy. The new NAS was returned unopened for refund. Sadly, OS5 is an embarrassing and childish bit of work that has severely damaged WD's image. It's clear that WD leadership and development teams are clueless and far from any reasonable quality metrics and best practices. It's simply unfathomable how WD can allow this to continue.
Dave S.
2021-06-16T20:00:00
Setup was fairly easy and so far it's been very reliable.
Davez
2021-06-16T20:00:00
I reallly like the convenience and ease of use. Was mainly looking for a external drive to store my photos that was accessible on my home network. Being able to access via the internet is a bonus without the monthly expense of paying for cloud storage service
Photos J.
2021-06-10T20:00:00
This is a great machine for at home-easy-worry free-backups and data storage. Straight forward and easy to use.
M50P
2021-06-09T20:00:00
Steps above my previous mycloud device. This unit is flawlessly simple to set up and use. Surprisingly easy to use remotely, which includes an iOS device.
D W.
2019-02-26T08:36:11
Great product. Great service. Great price.
JIGNESH P.
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Browse our FAQ
Windows 10, Windows 8 or Windows 7 operating systems
Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion
DLNA/UPnP or Plex-enabled devices for streaming
Router with Internet connection
Internet Explorer 10 or higher
Safari 6 or higher
Firefox 30 or higher
Google Chrome 31.0 or higher on supported Windows and Mac OS platforms
0TB
2
2x USB 3.0
2x Gigabit Ethernet
2x Power Supply (DC in)
4GB onboard (Not expandable)
Intel Pentium N3710 1.6 GHz (Burst speed up to 2.56 GHz)
0 to 35 deg. C / 32 to 95 deg. F
-40 to 70 deg. C / -40 to 158 deg. F
Yes
100-240 VAC
50-60 Hz
English, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, French, German, Hungarian, Italian, Japanese
Yes
Yes
WD Apps:
WD SmartWare Pro (25-user license)
WD Access
WD Sync
WD My Cloud mobile app available for iOS and Android
8.51 x 4.28 x 5.82" / 216.15 x 108.71 x 147.83mm
4.85lbs / 2.20kg
718037846149
Overall a nice unit
By Jason w.
Nice unit overall. Interface to transfer data from another drive is cumbersome at best. I have the pr2100 in my bedroom due to router/modem location and it is noticeably loud, nothing disturbing, but more than one would expect. Have only had it 2 months as it just replaced my old mybook live so time will tell.
Great storage option.
By Photos J.
I reallly like the convenience and ease of use. Was mainly looking for a external drive to store my photos that was accessible on my home network. Being able to access via the internet is a bonus without the monthly expense of paying for cloud storage service
With a 1.6GHz quad-core Intel Pentium N3710 processor, 4GB of DDR3L RAM and built-in video transcoding, you get a multi-purpose media server with the power to stream in HD, capacity to store all your raw files and sharing capabilities to collaborate with ease. Optimized for the Plex media server, your HD videos are prepared for streaming whenever you need them, on any compatible device.
Intel Pentium N3710 quad-core 1.6GHz processor with 4GB DDR3L memory
Built-in video transcoding for HD streaming through Plex
Centralized storage to organize media and improve your workflow
Quick, easy setup and a robust device manager with My Cloud OS 3
Comprehensive security through password protection and AES 256 bit volume encryption
Support for RAID 0, 1, JBOD and spanning configurations
Automatic backup software for PC and full Apple Time Machine support for Mac
Multiple backup options including local data storage, back up to the cloud or back up to a separate My Cloud device for offsite data recovery
WD Sync for synchronized content and anywhere access
Easy public or private file and folder sharing
Customize your NAS with downloadable apps like Plex, Dropbox, Milestone Arcus and more
Powerful performance
Equipped with an Intel Pentium N3710 quad-core 1.6GHz processor, My Cloud Pro Series NAS provides you with the power you need to transcode your media on-the-fly. Along with 4GB of DDR3L RAM, you get the power and efficiency to stream in high definition, access photos quickly and share content seamlessly.
Smooth video streaming
My Cloud PR2100 comes with built-in hardware transcoding, so your video is prepared for streaming through the Plex media server whenever you need it. With Plex, your media is enhanced with the appropriate descriptions, artwork and metadata through an easy interface, so you can find and stream your favorite content to your PC, Mac, smart TV or a supported mobile device.
Centralized Storage
Improve your workflow and organize your files, photos and entire media collection in a single location with My Cloud PR2100. By centralizing your content on this high-capacity NAS, you're able to keep everything you need ready for access whenever you need it and with MyCloud.com or the My Cloud mobile app, you can access or stream media anywhere with a supported device.
Quick and easy setup
Featuring My Cloud OS 3, My Cloud PR2100 makes device setup simple and intuitive. Using a web-based installation process, My Cloud PR2100 is automatically found and installed through a robust device manager, so you're able to control and monitor your storage at home or from the road.
Comprehensive data protection
My Cloud PR2100 supports RAID 0, 1, as well as JBOD and spanning configurations, for added performance or data mirroring options. Password protection and AES 256 bit volume encryption help make sure your content is kept away from prying eyes. Combined with dual power ports that include an auto failover mode for continuous performance, your data is safe.
Back up your way
My Cloud PR2100 offers several backup alternatives, so you always have a solution for your exact requirements. With WD SmartWare Pro software, you're able to create a continuous, automatic backup system for your PC. Apple Time Machine is fully supported as well, so you're able to easily back up all your Mac computers. You can even use a separate My Cloud device to create an offsite copy of your data.
Synchronized content
Make sure all your favorite content is accessible from anywhere with WD Sync. This WD software synchronizes your content across all your computers, so you have a quick and effective solution to both access and save across multiple computers.
Creative collaboration
My Cloud PR2100 lets you easily share individual photos and videos or entire folders, from anywhere. Stream content for quick feedback from a client or create a shared folder with user permissions to let your entire team access, edit and save content from the office or in the field.
Tailored to you
Customize My Cloud PR2100 with a variety of downloadable apps and create a unique cloud experience that meets your specific needs. Create a streaming HD media server with Plex, edit and share projects with Dropbox, set up a private surveillance system with Milestone Arcus and more.