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Questions & Answers

Shopper : Is the a brand new portable hard drive or is it manufacturer refurbished?DAVID J : This amazing little drive is brand new!HOLTA G : The one I ordered and received was brand new! I believe the seller usually mentions it on the item description if an item is refurbished. Hope this helpsPETER H : Brand new.DAVID A : I saw nothing in the ad when I bought my 2TB drive to lead me to think that this was a refurbished product. I am pretty sure it would be much cheaper if it were not brand new. In any event, my drive has performed flawlessly and I am well pleased with it. I did pay about $18 more for mine than current price, but that was back in June.NICK B : It's brand new. I'm not sure why you'd think it was refurbished if it doesn't say that.FERNANDO K : The one I purchased and received was brand new.Mike G : I received a brand new drive.
CARL J : If my PC lacks USB 3.0 support, will I be able to use the WD Portable Hard Drive with USB 3.0?KEITH V : Yes you canANIL B : Yes. No problem. It will work. However at speed of USB 2.0.JONATHAN B : Yes, computers with USB 2.0 (what most computers have) will support the USB 3.0 WD Portable Hard Drives. The USB 3.0 is fairly new and has not reached most computers yet. But companies are making products with the USB 3.0 giving you the option to use the fast speed of the USB 3.0 if your PC has that capability. But, yes the WD Portable Hard Drive will work with computers with USB 2.0 I personally have one WD Portable Hard Drive and one WD Desktop Hard Drive and both work with my PC USB 2.0 Hope this helps =DBRYAN N : Yes. USB 3.0 is backward compatible to 2.0DYLAN C : I am running Windows 7, plugged into a USB 2.0 port. Runs fine just don't get the 3.0 speeds.DALIE J : Yes. It also works with USB 2.Kari S : No , you can't use it with USB 3.0 if your computer does not support USB 3.0. It is however also USB 2.0 compatible.Bruce H : I am, so most definitelyDavid K : Sure, the drive will work fine with a USB 2.0 port. It will just operate at USB 2.0 speed.
JONATHAN L : what are the specs on this? cache? rpms?ANDREW R : Unfortunately the only performance data that the manufacturer provides is transfer rate; Data transfer rate:1 Up to 5 Gb/s in USB 3.0 mode and up to 480 Mb/s in USB 2.0 mode

Reviews about this item

Review Summary

2013-08-19T21:00:00

Rated 4 out of 5

A good thing in a small package

I have been looking to back up my photos, music and documents for some time. The idea of using an online service did not appeal to me. WD My Passport provided me with a solution. The 2TB capacity is larger than my current computer's hard drive and yet it is incredibly small. The software is contained in the unit. All you have to do is connect it and follow the instructions. I like the fact that it is powered by a USB connection. I can't accurately comment on the speed because I currently have a USB 2.0. The fact that I can step up to the USB 3.0 in the future is a plus.

BRENDA M.

2013-06-24T21:00:00

Rated 3 out of 5

All good except for one thing... USB 3.0

I just got it. When I connect it via USB 3.0, the connection drops every few minutes for 5 seconds then reconnects automatically afterwards. When I connect it via USB 2.0, the connection is fine and never drops. I ordered a new USB 3.0 cable to see if replacing that will fix the problem. Other than that, no problems.

Jiggy B.

2013-04-02T21:00:00

Rated 5 out of 5

Perfect Backup Drive

This is a perfect backup drive. Small size but yet large capacity (2 TB), and powers itself when connected to computer via USB cord. Much better than larger external drives with power cords.

L J.

2013-04-01T21:00:00

Rated 5 out of 5

Perfect backup solution!

I have a 1TB version of this drive and have been using it daily for over a year. I've only had this one for 2 weeks but so far it's been perfect. I haven't used the software it came with but on a PC, it was plug and play to install start backing up. Highly recommend!

bluebook

2013-03-18T21:00:00

Rated 5 out of 5

At last, enough room

Finally a drive big enough. I kept upgrading from 250GB to 500GB to 1TB and kept running out of room. This drive has plenty of room.

dansprinkle

2013-03-18T21:00:00

Rated 5 out of 5

Worth Every Penny

I bought this high capacity storage drive as a secondary back up. I'm very pleased with the driver speed, software interface, compact size, and mainly storage capacity. As of now on the market you won't find a storage deice with this compact size with 2TB capacity especially with that price. I highly recommend it!!!!

BeLo

2013-03-11T21:00:00

Rated 5 out of 5

Amazing product!

The deal on this website was the best I've found. The product is great! A large memory backup for all the pictures I take of my baby with my new camera which has very large file pictures. It is very small, so easy to store.

EVELYN P.

2013-02-04T19:00:00

Rated 5 out of 5

Pocket Protector 3.0

Purchased to provide in-the-field backup for my photography. Takes up little space. Its fast. Its new, but since its a Western Digital drive I can pretty much count on its reliability after years of using their hard drives. (I've only had one WD drive fail on me in almost 30 years of owning my own computer). The case is plastic, but it is heavy plastic and appears well-sealed. It inspires confidence in the drive. The USB 3.0 provides a very speedy backup/synchronization process. The 2TB of storage ensures my laptop will be completed backed up in-the-field. I'd recommend this little beauty to anyone.

Pat D.

2013-02-04T19:00:00

Rated 5 out of 5

Great Product!

I bought this to replace one of my 2TB desktop drives and found this to work very well.

Jonathan B.

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About WD My Passport Essential 2TB 2.5" Portable Hard Drive, USB 3.0, Black

FEATURED REVIEWS

Pocket Protector 3.0

By Pat D.

Purchased to provide in-the-field backup for my photography. Takes up little space. Its fast. Its new, but since its a Western Digital drive I can pretty much count on its reliability after years of using their hard drives. (I've only had one WD drive fail on me in almost 30 years of owning my own computer). The case is plastic, but it is heavy plastic and appears well-sealed. It inspires confidence in the drive. The USB 3.0 provides a very speedy backup/synchronization process. The 2TB of st...

View full Review

Perfect Backup Drive

By L J.

This is a perfect backup drive. Small size but yet large capacity (2 TB), and powers itself when connected to computer via USB cord. Much better than larger external drives with power cords.