Williams Sound Digi-Wave 400 Series 23-Person Tour Guide System

SKU: WSDWSTGS2RCH MFR: DWS TGS 23 400 RCH
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Key Features

  • Crystal-clear audio: Experience exceptional sound quality with this tour guide system.
  • Long-lasting battery: Enjoy up to 32 hours of use with the DLR 400 RCH receiver's battery life.
  • Secure communication: Benefit from 87+128 bit encryption for private tours and discussions.
  • Extended range: Communicate clearly up to 900 feet, ideal for large venues and outdoor tours.
  • Easy charging: Keep devices ready with the CHG 412 PRO charger, fully charging in ~5 hours.
  • Comfortable headsets: Includes MIC 144 headset microphones for hands-free, clear communication.
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Williams Sound DWS TGS 23 400 RCH Specifications

DLT 400 Transceiver

DLT 400 Transceiver

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  • Color

    Black/Silver (Front/Back)

  • Material

    Black ABS plastic

  • Battery

    Lithium Polymer with smart charge built into transceiver; 1800 mAH

  • Battery life

    Up to 16 hrs talk time per charge@ 1ch Tx and 1ch Rx

  • Power Save

    Auto Sleep Mode after 5 minutes of no RF signal from compatible devices

  • Charge time

    5 hrs (Approx.)

  • System Voltages

    OLED 14VDC
    RF 5VDC
    Logic 3.3 VDC

  • Operating frequencies

    2.4 GHz (ISM band)
    2402 - 2476 MHz FHSS

  • Audio Frequency response (-3dB Level)

    Intercom Mode: 100 - 7,200 Hz
    Other Modes: 100 - 11,500 Hz

  • SNR

    73 dB (A-weighted, default Rx volume with mic input )

  • THD

    0.1 % (Default Volume, 1kHz)

  • Microphone input

    Internal microphone (disabled when MIC jack engaged) and 3.5mm phone jack (sleeve) with electret microphone bias, adjustable gain with 63dB range.

  • Line Input

    USB-C, Adjustable level

  • Headphone Output

    3.5mm TRRS headphone jack; 25 mW, R 32 ohms

  • Audio Output

    Headphone: Max SSPL 90 111.8dB (EAR 013), 116.8dB (EAR 041)
    Line: USB-C, Adjustable level

  • Range

    Up to 900' (274m) (depending upon environmental conditions)

  • Modulation

    FSK

  • RF Output

    19 dBm Typical

  • Security

    87-bit encryption (300 Series Compatible), 87+128 bit Encryption, Encryption PIN, Lock for settings

  • Side tone

    -6 dB below volume, tone variation (Off, Low and High settings available)

  • Indicators

    OLED

  • LEDs

    Red LED around Talk button when enabled; Bi-color, changing green and red LED at top

  • Charging Connectors

    USB-C; Two contacts for use with CHG 412

  • Compatible Receiver

    DLR 400 RCH, DLR 400 ALK, DLT 300 with some limitations and DLR 360 with some limitations

  • Operating Temperature Range

    14 Degree to 113 Degree F (-10 Degree to 45 Degree C)

  • Approvals

    FCC, Industry Canada, CE, RoHS 3, WEEE, RCM, ANATEL, KC, Giteki

  • Battery Info

    Required, Included

  • Battery Material

    Lithium Ion

  • Battery Type

    Non-Universal

  • Battery Quantity

    1

  • Dimensions (W x H x D)

    4.22 x 2.60 x 0.50" (107.3 x 66 x 12.6mm)

  • Weight

    3.3 oz (94g) (Including Battery)

DLR 400 RCH Receiver

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  • Color

    Black

  • Battery

    Lithium Polymer with smart charge built into transceiver; 1800 mAH

  • Battery life

    Up to 32 hrs per charge @ 1ch Rx

  • Power Save

    Auto Sleep Mode after 5 minutes of no RF signal from compatible devices

  • Charge time

    5 hrs (Approx.)

  • System Voltage

    OLED 14VDC
    RF 5VDC
    Logic 3.3 VDC

  • Operating frequencies

    2.4 GHz (ISM band)
    2402 - 2476 MHz FHSS

  • Audio Frequency response (-3dB Level)

    Intercom Mode: 100 - 7,200 Hz
    Other Modes: 100 - 11,500 Hz

  • SNR

    73 dB (A-weighted)

  • THD

    0.1 % (Default Volume, 1kHz)

  • Headphone Output

    3.5mm TRRS headphone jack; 25 mW, R32 Ohm

  • Line Audio Output

    USB-C, Adjustable Level

  • Range

    Up to 900' (274m) (depending upon environmental conditions)

  • Modulation

    FSK

  • RF Sensitivity

    -92 dBm

  • Security

    87-bit encryption (300 Series Compatible), 87+128 bit Encryption, Encryption PIN, Lock for settings

  • Indicators

    OLED

  • LEDs

    Bi-color, changing green and red LED at top

  • Charging Connectors

    USB-C; Two contacts for use with CHG 412

  • Compatible Units

    DLT 400, DLT 300 with some limitations

  • Operating Tempurature Range

    14 Degree to 113 Degree F (-10 Degree to 45 Degree C)

  • Approvals

    FCC, Industry Canada, CE, RoHS 3, WEEE, RCM, ANATEL, KC, Giteki

  • Battery Info

    Required, Included

  • Battery Material

    Lithium Ion

  • Battery Type

    Non-Universal

  • Battery Quantity

    23

  • Dimensions (W x H x D)

    4.22 x 2.60 x 0.50" (107.3 x 66 x 12.6mm)

  • Weight

    3.3 oz (94g) (Including Battery)

MIC 144 Headset Microphones

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  • Microphone Element

    Electret Condenser, Noise Cancelling

  • Microphone Sensitivity

    -62 +/- 4dBv / microbars @1kHz @1/4"

  • Microphone Frequency Response

    100kHz - 10 kHz

  • Microphone Signal to Noise Ratio

    More than 60dB @ 1kHz

  • Earphone Sensitivity

    105dB SPL Typical at 1kHz @ 1mW on flat plate coupler

  • Earphone Impedance

    32 ohms typical @ 1 kHz

  • Boom

    Gooseneck

  • Plug

    3.5mm TRRS with black plastic housing and strain relief

EAR 022 Surround Earphone

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  • Style

    Around-ear speaker

  • Plug

    3.5mm mono

  • Cord

    39" (99.06cm)

  • Driver Size

    23mm

  • Nominal Impedance

    32 Ohm

  • Freq. Response

    20 - 20kHz

  • Weight

    0.52 oz (15g)

CHG 412 PRO Charger

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  • Max Power Input

    30 mW

  • Sensitivity

    118 dB @ 1kHz

  • Enclosure

    Black, ABS plastic with metal base

  • Power Supply Input

    TFP 066, 90-240 VAC input, 1.5 A max

  • Power Supply

    Universal DC adapter, 5 VDC - 6A output, center positive

  • Output Rating

    5 VDC, 0.5 A per bay (12 charging bays)

  • Charge time

    5 hrs (Approx.)

  • Unit Capacity

    12 -Units

  • Compatible Units

    Transceiver: DLT 400
    Receiver: DLR 400 RCH

  • Indicators

    Charge status indicators on DLT or DLR

  • Approvals

    CE, FCC, WEEE, RoHS, CB

  • Dimensions (L x W x H)

    9 x 7 x 1.5" (23 x 17.8 x 3.8cm)

  • Weight

    1.8 lbs (845g)

CCS 061 Silicone Skin Case

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  • Color

    Gray

  • Material

    Silicone

  • Compatibility

    Digi-Wave DLT 400 Transceiver and DLR 400 RCH Receiver

  • Approvals

    RoHS Compliant

About Williams Sound DWS TGS 23 400 RCH

This portable, wireless system enables one individual to communicate via the transceiver to as many as 23 individuals using rechargeable receivers, ensuring seamless communication without any interference. Its use of a frequency-hopping algorithm ensures secure communication.

Features
A Digi-Wave system consists of at least one transceiver (DLT 400) and various combinations of transceivers and receivers (DLR 400 RCH or DLR 400 ALK). Combinations of one or more DLT's and DLR's can be used to facilitate different events, depending on what needs to be spoken and what needs to be heard. Typical scenarios include:

• Guided Tours with one or more tour guides (2-way), with audience participation (2-way), or without audience participation (1-way)
• Language Interpretation one or more interpreted languages transmitted to audience (1-way)
• Intercom with up to six people able to speak simultaneously, and even more listening
• Hearing Assistance featuring boosted audio for improved comprehension


- DLT 400 Transceiver -
The Digi-Wave system is a digital spread-spectrum (DSS), simultaneous two-way wireless communication system. Using its frequency-hopping algorithm, it avoids interference and is a very secure method of communication. The Digi-Wave communication system allows users to listen and talk to one another wirelessly in a variety of scenarios, such as during training, presentations, and tours, especially in houses of worship, classrooms, and healthcare facilities.

The Digi-Wave 400 Transceiver is a digital spread-spectrum (DSS) that can transmit and receive audio simultaneously. It operates in the 2.4 GHz band that offers a portable solution to assistive listening and interpretation applications. Its frequency-hopping algorithm allows the system to continuously switch frequencies, ensuring security and preventing interference.

The Digi-Wave 400 Transceiver allows users to listen and talk to one another wirelessly. It is compatible with the listen-only Digi-Wave 300 Receiver (with limited features) and Digi-Wave 400 Receiver. When pairing one or more Digi-Wave Transmitters and receivers, you can facilitate communication in scenarios such as guided tours, language interpretation, intercom communication, government sidebar communications, and more.


- DLR 400 RCH Receiver -
The Digi-Wave system is a digital spread-spectrum (DSS) wireless listening system. The receiver uses a frequency-hopping algorithm to avoid interference and provide a secure method of communication. The Digi-Wave 400 receiver allows users to listen to users with a Digi-Wave transceiver wirelessly in a variety of scenarios.

Great for use during training, presentations, and tours, especially in houses of worship, classrooms, and healthcare facilities.

Note: The DLR 400 RCH is rechargeable. If alkaline batteries are preferred, see the DLR 400 ALK.


- MIC 144 Headset Microphones -
Experience clear communication with this single-muff headset microphone featuring a TRRS 3.5mm plug. It seamlessly integrates with the DLT 400 transceiver and can also be used with DLT 100/300 transceivers when paired with the AC ADP3 adapter. This headset microphone can be used with the TRRS input on the IC-2 interpreter console.


- EAR 022 Surround Earphone -
Experience a secure fit with the Surround Earphone, designed to hang on the outside of the ear. Enjoy excellent sound quality with a 32 Ohm mono configuration. Ideal for mild hearing loss and low gain. Weighing just 0.04 lbs, this lightweight earphone ensures a comfortable and high-quality audio experience.

Features
• Hangs on outside of the ear
• Excellent sound quality
• 3.5mm mono plug
• 1m cord
• Monoaural
• 32 ohm
• Recommended for FM receivers and select IR receivers
• Designed for individuals with mild and low gain hearing loss


- CHG 412 PRO 12-Bay Drop-in Charger with Case -
12-bay, drop-in charger with case for Digi-Wave DLT 400 transceivers and/or DLR 400 RCH receivers. Power Supply Included.

Williams Sound DWS TGS 23 400 RCH Features

  • The Digi-Wave 400 Transceiver is a digital spread-spectrum (DSS) that can transmit and receive audio simultaneously
  • The receiver uses a frequency-hopping algorithm to avoid interference and provide a secure method of communication
  • Experience clear communication with this single-muff headset microphone featuring a TRRS 3.5mm plug
  • Experience a secure fit with the Surround Earphone, designed to hang on the outside of the ear
  • 12-bay, drop-in charger with case for Digi-Wave DLT 400 transceivers and/or DLR 400 RCH receivers

Warranty Information

This product has a limited warranty of 24 months for parts and 24 months for labor.

Product Documents

User Manual

Key Features

  • Crystal-clear audio: Experience exceptional sound quality with this tour guide system.
  • Long-lasting battery: Enjoy up to 32 hours of use with the DLR 400 RCH receiver's battery life.
  • Secure communication: Benefit from 87+128 bit encryption for private tours and discussions.
  • Extended range: Communicate clearly up to 900 feet, ideal for large venues and outdoor tours.
  • Easy charging: Keep devices ready with the CHG 412 PRO charger, fully charging in ~5 hours.
  • Comfortable headsets: Includes MIC 144 headset microphones for hands-free, clear communication.

What's in the box:

  • DLT 400 Transceiver
  • 23x DLR 400 RCH Receivers
  • MIC 144 Headset Microphone
  • 23x EAR 022 Surround Earphones
  • 2x CHG 412 PRO Chargers with Cases
  • CCS 061 GR Silicone Skin (Gray)
  • Williams Sound 2 Year Limited Warranty (1 Year Limited Warranty on Internal Battery)