Xerox 1 Year Advance Exchange Warranty for DocuMate 3640 Scanner, Electronic Download

SKU: XEDM3640AD1 MFR: S-3640-ADV/1Y
$130.99
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Key Features

  • Enjoy peace of mind with this Xerox warranty, ensuring reliable performance for a full year.
  • Advance Exchange program minimizes downtime; a replacement arrives quickly if needed.
  • Specifically designed for the DocuMate 3640 scanner, guaranteeing seamless compatibility.
  • Safeguard your investment against unexpected issues with Xerox's comprehensive coverage.
  • Easy electronic download gets your Xerox warranty activated swiftly, so you're protected fast.
  • Get dependable scanner coverage, protecting your DocuMate 3640 from potential setbacks.
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Questions & Answers

FAQ

What type of scanners is the 1 Year Advance Exchange Warranty designed for?

The 1 Year Advance Exchange Warranty is specifically designed for workgroup and departmental scanners, including the DocuMate 3640 Scanner.

How does the Advance Exchange Warranty benefit me if my scanner needs a replacement?

If your scanner requires a replacement, the Advance Exchange Warranty ensures that a replacement unit is shipped to you in advance via overnight service for next business day delivery, minimizing downtime.

What kind of support can I expect with the 1 Year Advance Exchange Warranty?

The warranty provides you with priority phone responses, problem escalation, 24/7 web support, and a toll-free line for comprehensive and convenient assistance.

Is there a limit to the number of incidents covered by the Advance Exchange Warranty?

No, the Advance Exchange Warranty covers an unlimited number of incidents, providing you with continuous support throughout the duration of the warranty.

What does the priority call response feature entail?

Priority call response means that your inquiries receive immediate attention, with your calls being moved to the front of the line for quicker problem resolution.

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Xerox Advance Exchange Warranty Specifications

  • Compatibility

    DocuMate 3640 Scanner

  • Service Period

    1 Year

About Xerox Advance Exchange Warranty

Under the 1 Year Advance Exchange Warranty for the DocuMate 3640 Scanner, your investment is safeguarded with a comprehensive service plan designed to ensure minimal downtime and maximum productivity. This warranty is specifically tailored for both workgroup and departmental scanners, providing a robust support system for your document management needs.

With this warranty, you gain privileged access to our expert technical support team, who are on standby to deliver priority phone responses for any queries or issues you may encounter. Our team is committed to rapid problem escalation, handling an unlimited number of incidents with efficiency and expertise.

In the event that our technical support specialists identify the need for a replacement unit, you can rest assured that a substitute scanner will be dispatched promptly. We prioritize your business continuity by shipping the replacement unit in advance via overnight service, ensuring next business day delivery to swiftly resume your operations.

The warranty also includes round-the-clock web support, granting you the convenience of accessing help whenever you need it. With a toll-free line, you can connect with our support without incurring call charges, making it easier to get the assistance you require.

Furthermore, the warranty extends your coverage, providing an extra layer of protection for your DocuMate 3640 Scanner. With priority call response, your inquiries are moved to the front of the line, reducing wait times and expediting resolutions. Additionally, the priority overnight Return Merchandise Authorization (RMA) service streamlines the process of returning your original unit, should the need arise.

Invest in the 1 Year Advance Exchange Warranty for your DocuMate 3640 Scanner to enjoy peace of mind with our dedicated and swift support services, ensuring your scanner's performance is always at its best.

Xerox Advance Exchange Warranty Features

  • Comprehensive 1 Year Advance Exchange Warranty for DocuMate 3640 Scanner
  • Priority phone responses and problem escalation with unlimited incident handling
  • Next business day delivery for advance replacement units via overnight service
  • 24/7 web support and toll-free line for convenient, cost-free assistance
  • Extended coverage and priority call response for expedited resolutions
  • Streamlined return process with priority overnight Return Merchandise Authorization (RMA) service

Warranty Information

This product has a limited warranty of 12 months.

Key Features

  • Enjoy peace of mind with this Xerox warranty, ensuring reliable performance for a full year.
  • Advance Exchange program minimizes downtime; a replacement arrives quickly if needed.
  • Specifically designed for the DocuMate 3640 scanner, guaranteeing seamless compatibility.
  • Safeguard your investment against unexpected issues with Xerox's comprehensive coverage.
  • Easy electronic download gets your Xerox warranty activated swiftly, so you're protected fast.
  • Get dependable scanner coverage, protecting your DocuMate 3640 from potential setbacks.