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The warranty covers any manufacturing defects or issues that may arise during the 3-year period. If a problem arises, our technical support team will diagnose the issue and if a replacement is deemed necessary, one will be sent via priority overnight shipping.
With this warranty, you have access to priority phone responses from our expert technical support team, who can handle an unlimited number of incidents. You also have 24/7 access to our web support portal for additional resources and assistance.
If our technical support team determines that a replacement is required, we will ship a new unit via priority overnight service to ensure next business day delivery.
Extended coverage means that this warranty goes beyond the standard warranty, offering you a heightened level of service that includes priority call response. This ensures that your inquiries and issues are addressed swiftly and effectively.
Yes, this 3 Year Advance Exchange Warranty is specifically designed for the Xerox DocuMate 3640 Scanner to provide a seamless and uninterrupted scanning experience.
Review Summary
DocuMate 3640 Scanner
3 Year
Take your Xerox DocuMate 3640 Scanner's reliability to the next level with our 3 Year Advance Exchange Warranty. This comprehensive service plan is meticulously designed to ensure that your scanner operates with the utmost efficiency and durability. With this warranty, you gain the assurance of priority phone responses from our expert technical support team, who are prepared to handle an unlimited number of incidents with advanced problem escalation procedures.
In the rare event that our technical support specialists conclude that your scanner requires a replacement, you can rest easy knowing that a high-quality replacement unit will be dispatched promptly. We prioritize your productivity, which is why we offer priority overnight shipping to ensure next business day delivery of your replacement unit.
Our warranty extends beyond just hardware assurance. You'll have around-the-clock access to our 24/7 web support portal, where you can find a wealth of resources and assistance at any time. Additionally, our toll-free support line is available for immediate, professional guidance.
With extended coverage that goes beyond the standard warranty, you'll enjoy a heightened level of service that includes priority call response, ensuring that your inquiries and issues are addressed swiftly and effectively. This advanced warranty service is tailored to provide a seamless and uninterrupted scanning experience, keeping your workgroup or department operating at peak performance.
Invest in peace of mind and uninterrupted productivity with our 3 Year Advance Exchange Warranty for your Xerox DocuMate 3640 Scanner.
866-495-6286