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The warranty covers priority phone responses from our technical support team, rapid problem escalation for an unlimited number of incidents, next business day delivery of a replacement unit if necessary, 24/7 web support, access to a toll-free line, and extended coverage for your scanner.
If our technical support specialist determines that a replacement unit is necessary, a new unit will be dispatched to you via our priority overnight service, ensuring next business day delivery.
The warranty includes priority phone responses from our technical support team, 24/7 web support, and access to a toll-free line. This ensures that help is always just a phone call or a click away.
Extended coverage means that your DocuMate 4799 Scanner is protected for a longer period under the warranty, giving you peace of mind for four years.
Priority Overnight RMA refers to the service we provide if a replacement unit is necessary. The replacement scanner is shipped via priority overnight service, ensuring next business day delivery.
Review Summary
DocuMate 4799 Scanner
4 Year
Under the 4 Year Advance Exchange Warranty for the DocuMate 4799 Scanner, you can enjoy a seamless, worry-free experience with your scanner. This warranty is specifically designed for Workgroup and Departmental scanners, ensuring that your business operations run smoothly. With this warranty, you gain access to priority phone responses from our highly skilled technical support team, who are ready to assist with any issues you may encounter.
In the event of a problem, our team is equipped to provide rapid escalation for an unlimited number of incidents, ensuring that your concerns are addressed promptly and efficiently. If our technical support specialist determines that a replacement unit is necessary, rest assured that a new unit will be dispatched to you via our priority overnight service. This means you can expect next business day delivery, minimizing any potential downtime.
In addition to these benefits, the 4 Year Advance Exchange Warranty for the DocuMate 4799 Scanner also includes 24/7 web support, providing round-the-clock assistance at your fingertips. You also have access to our toll-free line, ensuring that help is just a phone call away. With extended coverage included, you can have peace of mind knowing that your scanner is protected for a longer period.
The priority call response feature of this warranty ensures that your calls are always given top priority, further enhancing the level of customer service you receive. Lastly, the Priority Overnight RMA service ensures that any necessary replacements are handled swiftly and efficiently.
In summary, the 4 Year Advance Exchange Warranty for the DocuMate 4799 Scanner is a comprehensive protection plan that provides unparalleled support and service, ensuring that your scanner performs optimally for years to come.
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