
Need help? Ask our experts.
This warranty covers unlimited priority phone technical support, advanced replacement unit shipping in case of hardware failure, and next business day setup of the replacement unit by an onsite technician. It also includes 24/7 web support, a toll-free line, extended coverage, and priority call response.
In the unlikely event of a hardware failure, our technical support team will ship a replacement unit in advance for next business day delivery, and a technician will be dispatched to your location on the next business day to set up the unit.
Priority call response means that your inquiries are moved to the front of the line, ensuring that your needs are addressed as a top priority by our technical support team.
Extended coverage under this warranty means that your DocuMate 4799 Scanner is protected for a full five years, far beyond the standard warranty period.
Our 24/7 web support provides instant access to troubleshooting guides and resources at any time, helping you resolve any issues quickly and efficiently.
Review Summary
DocuMate 4799 Scanner
5 Year
Onsite Next Business Day
Let your DocuMate 4799 Scanner operate with the assurance of comprehensive protection and support with our 5-Year Onsite Next Business Day Service Warranty. This premium service plan is designed to minimize downtime and ensure your production scanner remains in peak condition, offering you peace of mind and seamless operation.
With this warranty, you gain access to unlimited priority phone technical support, addressing any number of incidents with prompt and expert assistance. Our dedicated support team is committed to resolving your queries swiftly, ensuring your operations continue without interruption.
In the rare instance of a hardware failure, as determined by our skilled technical support team, you won't have to wait long for a solution. We prioritize your productivity by shipping a replacement unit in advance, guaranteeing next business day delivery. Furthermore, to ensure a smooth transition, a certified technician will be dispatched to your location on the next business day to set up the replacement unit, effectively reducing any potential downtime.
Additional benefits of this warranty include around-the-clock web support, providing you with instant access to troubleshooting guides and resources at any time. Our toll-free line ensures that help is just a phone call away, without any additional cost to you.
Extended coverage under this plan means that your scanner is safeguarded for a full five years, far beyond the standard warranty period. This extended timeframe offers you long-term security and the confidence that your investment is protected.
Lastly, with priority call response, your inquiries are moved to the front of the line, ensuring that your needs are addressed as a top priority. This level of service is indicative of our commitment to customer satisfaction and operational excellence.
Choose our 5-Year Onsite Next Business Day Service Warranty for your DocuMate 4799 Scanner to enjoy uninterrupted productivity, expert support, and the ultimate in onsite service convenience.
866-495-6286