2025-09-28T20:00:00
Rated 5 out of 5
This is my second.
This is my second rugged book for iPad. Both were very sturdy and did the job. Keyboard works well. The downside is that it is heavier than the iPad itself. but I'd rather have the weight than a broken iPad.
KRICH-Austin
Originally posted at
2025-09-22T20:00:00
Rated 2 out of 5
A good choice with room for improvement
As far as the detachable keyboard aspect goes, I like it, although it is a little tough to set the ipad back into the keyboard hinge correctly. The keyboard itself works well so far. Being able to put it on both ways for using the iPad like a little movie theater stand one way as well as doing work on it is awesome. But the case on the ipad itself is disappointing. I was hoping for a rugged case, as the name suggests, but it is mediocre at best. I was hoping for a case that was going to rival an Otterbox case. I would also like to see a flap to keep water and dust out of the USB C port. And the apple pencil holder is quite flimsy. I hope to see improvements in the next generation of rugged book cases
AM1407
Originally posted at
2025-08-29T20:00:00
Rated 2 out of 5
Doesn't close completely
This is the second rugged book in a row that never closes all the way unless I manually push the hinge. The problem occurs because the iPad slides out slightly from the groove holding it; there not tight enough of a hold that the hinge comes all the way forward when you close it.
Liamoco43
Originally posted at
2025-08-27T20:00:00
Rated 5 out of 5
Excellent customer service
Customer service rep was very helpful. answered questions later about the order. Provided a good price as a repeat customer for a product that was defective
Charlie Z.
Originally posted at
2025-08-18T20:00:00
Rated 4 out of 5
Not A Seamless Transition
Difficult to assemble; once I finally got my iPad installed, it was fine. It should have been a seamless transition from the previous model, but it was not.
David A.
Originally posted at
2025-08-12T20:00:00
Rated 4 out of 5
Well Built
The Rugged Book holds up well in the field. It is well-built and works well for our application. The only drawback is that the case tends to break where it connects to the keyboard after about a year of use. I wish there were more lugs where the case meets the keyboard to prevent this from happening, or that the hinge tension was reduced.
SWSCALE
Originally posted at
2025-08-05T20:00:00
Rated 5 out of 5
Lives up to its name Rugged fits like a glove
Definetly like its name Rugged book little tricky to learn keyboard keys to turn on backlight and change color for keys as I looked up support for keyboard and it explains how to use combo of keys I will print that out. The pencil connected well as the keyboard to my Apple 11 M3.
Livelife
Originally posted at
2025-07-31T20:00:00
Rated 1 out of 5
Didn't fit
Did not fit the model it says it is supposed to fit.
adromano94
Originally posted at
2025-07-25T20:00:00
Rated 2 out of 5
rugged book for apple ipad 11
The keyboard arrived with several keys not working including the shift key and cap lock. Also several keys such as t, y, and g
mike M.
Originally posted at
2025-07-06T20:00:00
Rated 4 out of 5
Do you have a 11" for IPad Pro 5th generation.
Good note book , but ordered the wrong size. Please let me know if you have a 11" for IPad Pro 5th generation
Request 1.
Originally posted at
2025-07-01T20:00:00
Rated 2 out of 5
Unreliable
I have had this same product multiple times. Each time, the keyboard gets gremlins in after year... like not able to use certain keys and the forward slash key starting automatically and not stopping until the batter drains. I have not found another similar device, so i have replaced it again. I only recommend this if you don't mind replacing it. ZAGG wont help you - you need to buy it every 1 to 2 years. Great tool - but unreliable
RK M.
Originally posted at
2025-06-29T20:00:00
Rated 4 out of 5
Sturdy keyboard case.
Typing on the keyboard is smooth. The keys are spread out, and they don't stick. It's a nice compact keyboard case I would recommend to friends.
Becca C.
Originally posted at
2025-06-23T20:00:00
Rated 5 out of 5
Best rugged case for EMS/emergency service use.
Amazing product for EMS Use! We have a number of these for our iPad Airs that get used daily for EMS as our primary means of completing patient care reports. This product is fairly priced and works very well, while keeping our iPads well protected. Highly recommended.
My only wish is that the iPad battery would trickle charge the keyboard.
Adam B.
Originally posted at
2025-06-19T20:00:00
Rated 5 out of 5
Love this keyboard-like having a laptop
I've been using this keyboard for a number of years. Typically the hinge is what causes me to need a new keyboard, but I feel like the benefits far outweigh the negatives. I use it a good bit, so plastic wears out over time!
Linda E.
Originally posted at
2025-06-12T20:00:00
Rated 5 out of 5
So how do you like it ? It is Perfect !
Bought this for my grandson (17) who has the iPad Air 5th gen (m1). He said it was perfect ! And yes he would buy it even if he had to pay for it himself !
Bikeshop
Originally posted at
2025-06-11T20:00:00
Rated 5 out of 5
Zagg Rugged Book
This is my third rugged book which shows how much I like it. The keyboard is like having a laptop or computer keyboard ? so very comfortable to use. It's also a great protection to your IPad if you drop it as it's strong and sturdy.
Elizabeth W.
Originally posted at
2025-06-02T20:00:00
Rated 1 out of 5
Oh, how the mighty have fallen!
I have used Zagg products for two decades. I have thoroughly enjoyed everything I've purchased up until five years ago. What happened? I have tried to purchase and use the ruggedized folios and they have consistently failed when the keyboard stopped working properly. Likewise, the hinge has failed. Not the hinge on the keyboard, but the part that holds the iPad. Apparently it's all rugged except for that. I can tolerate problems like this, but when I go to get service. I feel like I'm in a toilet bowl of customer service whirling in circles until it finally dumps and leaves me with nothing. This is the 21st-century. If you can't develop the customer service model That provides full service then you need to put live people available. What happened to Zagg? My most recent purchase was a nod to the fact that your products are good up and the other ones are so inferior that I don't even want to look at them. The failure to provide good customer service is a killer. Please look at your online system. Either you have failed to test it at all or you have failed to develop adequate use case scenarios for the test. I'm completely frustrated and disappointed. He'd look at your history and find out where you went wrong.
Alarmed
Originally posted at
2025-05-22T20:00:00
Rated 5 out of 5
Very pleased!
Love this new Rugged Book keyboard/case! Bought it to replace my last one, which I had 8 years and used for about 3 hours/day before the space bar started acting up. This new one is even sturdier. I love ZAGG products - very well-made and built to last, and they stand behind their product. I'm very happy with everything I've purchased from them.
Freelancer
Originally posted at
2025-05-13T20:00:00
Rated 4 out of 5
Put Your Pen Down
In a former version (sized for 10.5), the pen holder was on the keyboard. On this version (sized for 11) it is on the top of the screen. Its present location is inconvenient and gets in the way. When reaching into my briefcase for the iPad, it is too easy to flip the pen out of the holder and (in my case) into oblivion.
Proman
Originally posted at
2025-04-06T20:00:00
Rated 2 out of 5
thank you
As,we called twice to customer service for help to connect, we couldn't get connected and
Customer service did a great job, trying
I sent back keyboard for credit , via Fed Ex for credit to my account.
Please advise me Credit was issued
p p.
Originally posted at
2025-04-02T20:00:00
Rated 4 out of 5
Rugged is Right
This is my second Rugged Book. My last one traveled with me for five years before the back spring broke. I consider the Rugged Book an essential part of my iPAD ecosystem.
AnneFRA
Originally posted at
2025-04-01T20:00:00
Rated 3 out of 5
Good Case!
Shipping took beyond stated time, but the actual case is amazing.
anonymous01
Originally posted at
2025-03-08T19:00:00
Rated 5 out of 5
Perfect keyboard for your IPad Pro
Perfect fit for my IPad. Pro. Keys light up, no hesitation in the typing. Easy to open and close
Dave T.
Originally posted at
2025-03-05T19:00:00
Excellent product. The hinge is much improved from prior versions.
Samuel S.
Originally posted at
2025-03-03T19:00:00
Rated 1 out of 5
Big hinge issue, no fix in past 8 years
Hinge fails?it's just a matter of time! From out of the box to 12 months.
Richey
Originally posted at
2025-02-21T19:00:00
Rated 4 out of 5
Great but with disclaimers
Overall pretty good. Tough (certainly protective), good keyboard. Biggest drawback is that the space for finger ID is too small to do a fingerprint completely, so it doesn't work. Also a little bit on the too heavy side.
JTJJTJ
Originally posted at
2025-02-17T19:00:00
Rated 1 out of 5
Don't buy for new iPad 11
Don't buy it for a new iPad it fits only older generations
Mad b.
Originally posted at
2025-02-16T19:00:00
Rated 1 out of 5
Do not recommend
It is very difficult to Adjust the angle of the screen. It is very easy to detach. In fact it detaches when you try to adjust it, even though you don't want it to. It's made of hard plastic that may very well protect it but still feels very cheap. I would love to return it, but my guess is with the cost of postage, I won't get much of a refund.
CR h.
Originally posted at
2025-02-07T19:00:00
Rated 4 out of 5
Gets the job done!
Recently had to replace my ZAGG Slim Book Go. As with anything there are always pros and cons with change. The big pro with the Rugged Book Apple iPad 10.2" is it takes up less space without the extra piece out the back for the stand. The con for me is that it's quite heavy compared to the other one I had. I didn't really need something this rugged. Would have been nice to have another option to choose from. Having said that, if I ever drop it, I won't have to worry! Overall it is a very good product?just a little heavy for my liking.
HollyB
Originally posted at
2025-02-05T19:00:00
Rated 2 out of 5
Not happy
Nearly impossible to use the swipe up with the hinges in the way. Keys are very nice tho.
redcowdog
Originally posted at
