Brother TN436 Super High Yield Toner Cartridge, Up to 6500 Pages, Cyan

2025-05-05T20:00:00

For someone like myself that is not very knowleghable of the computer - printer world I found the website for purchasing a little confusing! BUT when I called in for help the lady could not have been any better help. Knowlegable, freindly, courtious AND patient. I placed the order and I think it was here either the next day or 2 days! Cannot have asked for anty better customer service! AND I LOVE MY PRINTER

Bill S.

Originally posted at

2024-10-25T20:00:00

The toner is fine but where do I send the old cartridge for recycling?

Don M.

Originally posted at

2024-09-16T20:00:00

I'm disappointed in the tech support I received on my Brother HL-L8360CDW printer. I initially purchased four "Genuine Brother" TN436 Ultra High Yield Toner Cartridges on AMAZON only to find out that they were NOT Genuine Brother toner cartridges. My printer was printing way too much blue on photos regardless of whether I printed from my PC, iPad or iPhone. When I reached out to Brother, they confirmed my newly purchased toner cartridges from AMAZON were NOT Genuine Brother toner cartridges. I then purchased a set of four TN436 Ultra High Yield Toner Cartridges directly from Brother. But, the printer continued to print way too much blue (even when there was no blue in the picture) on photos. After multiple phone calls with Brother tech support, trying multiple diagnostics, Brother determined that my printer was about 1 year out of warranty and told me to pursue a Brother certified service center to try and resolve my printer problem as they could not determine what was wrong. In my second to final call tech support said they would replace my printer. But, in my final call they determined my printer was out of warranty and I was on my own. I was disappointed that Brother didn't stand more behind their product, even though the warranty period had expired. I was also VERY DISAPPOINTED that AMAZON advertised the original set of TN436 Ultra High Yield Toner Cartridges as "Genuine Brother" toner cartridges; clearly a LACK of Truth in Advertising on Amazon's part. I would think that this is something Brother would be concerned about.

Fred P.

Originally posted at

2024-03-13T20:00:00

I would give this zero stars if possible. I replaced an empty toner cartridge with a new one out of the Brother box. Followed the instructions. Repeated the procedure a few times. Spent time with chat-support and phone support. Bottom line is that all they can do is to replace the cartridge under warranty. Wait! I bought mine to have it on my shelf when it would be needed. Hence, it is not under warranty which is 90 days. All they could offer is that I gamble $100 with the possibility that the problem is a defective cartridge. Bottom line: poor policy AND do not buy this product in advance. And, expect crappy support (no reset, nor bypass to their buy-Brother hardware) that makes it hard to keep a printer running.

unhappyx2

Originally posted at

2023-11-02T20:00:00

Toner usage scam. I have had to replace my toner more than any other toner for a copier. Brother tried troubleshooting the printer and issued a completely new printer, but the toner continued to be depleted more than regular use. I will be using secondary toner until we can find a new copier that isn't a Brother product.

LM V.

Originally posted at

2023-10-26T20:00:00

We spent more on a copier machine but these cartridges last us 2 years. We love the quality, the amount of pages it will print and the cost for the cartridges make it the best price and quality.

BoomerSooner

Originally posted at

2023-07-17T20:00:00

Shipped on time and great products. The Lazer printer is the best

Eric

Originally posted at

2023-05-29T20:00:00

OEM products are the best! I've tried the generic refills before and usually end up with problems. I've found that buying OEM replacements is always better.

Greg A.

Originally posted at

2023-05-01T20:00:00

Had to throw out after only 30% was used, due to leak.

Dave

Originally posted at

2023-03-26T20:00:00

You sent me this order and three more in 4 separate boxes, shipped a lot of air. My guess they all could've been strapped together and sent as one or 2 to save freight costs. Perhaps you could consider the 'initial order' a different method vs the subscription refills which would certainly come at different intervals.

Chris B.

Originally posted at

2022-06-02T20:00:00

High capacity cartridge will give you the best value and best performance

dstom

Originally posted at